8665 comments found.
Are there any plans to improve WCAG 2.00 Accessibility?
Hi martingfisher! This is in our line-up but it’s not coming with next update.
Has development stopped? Not seen an update since July and I’m waiting on a bug fix.
Hi mirigfx! Absolutely not stopping and we are preparing an update, some of our competitors do even just 1 update a year, this does not mean that development is stopped. I see on our support 5 tickets from your account and they are currently closed, which fix do you refer to so I can give information?
Ok, great. The bug is the scalable images failing when columns are over 3. This was confirmed as a bug and something that is being worked on for the next update, which is why I wanted to check. 
Hi mirigfx and sorry for delay! Developers confirm the fix is part of next update (if I’m not wrong you are in the Beta Tester list).
Hi, Does this theme support Paralax AND side dot navigation at the same time like it is in this theme link https://demos.pixelgrade.com/rosa/? If yes can you send me a link to demo? Thanks
Hi tzvimoshe and thank you for interest! Here you have an example: https://undsgn.com/uncode/homepages/creative-artist/
hello, is not possible that in these media gallery with tweet appear the images of the tweet if you have? https://undsgn.com/uncode/features/quotes-carousel/
Hi celediaztristan and soy for delay! No this is a textual quote carousel, with this version you cannot have images but only the text (at least you can show the origianl tweet layout but not have images associated with this one).
Addtoany share is not working on posts loaded after ‘load more’ (or after first page, if using pagination).
Addtoany documentation says that it supports the standard post load event. (https://wordpress.org/plugins/add-to-any/#how%20can%20i%20load%20the%20buttons%20after%20content%20insertion%20with%20ajax%20and%20infinite%20scroll%3F)
Post-load event as documented on wordpress https://codex.wordpress.org/AJAX_in_Plugins#The_post-load_JavaScript_EventPlease suggest.
Best Regards,
More Info:
[uncode_share] shortcode also does not load on ‘load more’ / ‘second page’ of posts.
Hi shavikas1973 and sorry for delay! Both this plugin both the Uncode share are designed to work on simple posts (not ajax loaded), as for documentation you need to code this plugin to be fired after the load event (you need to “hack” the Uncode), check the “How can I load the buttons after content insertion with Ajax and infinite scroll?” faq on their homepage.
Thanks much! No delay at all! Over the last more than a year that I have been using Uncode theme, it’s powers still continue to amaze me; and the responsiveness of the support is top class!
Request if you could please point me to the file I need to ‘hack’ in uncode. Exact point of insertion for the following line will be much appreciated!
jQuery( document.body ).trigger( ‘post-load’ );
As always, thanks for all your support.
Best Regards,
Hello!
You could add to “Theme Options -> CSS/JS -> Javascript” a function each time an AJAX operation is completed in this way:
<script type="text/javascript">
(function($) {
$(document).on('ready', function(){
console.log('ok');
$( document ).ajaxComplete(function( event, xhr, settings ) {
$( document.body ).trigger( 'post-load' );
});
});
})(jQuery);
</script>
Please let me know, best 
Super! Many thanks – Worked perfectly. Best Regards,
Hi ishavikas1973 and thank you for confirm! 
Hi, I found an issue with portfolio archive page. I set a limited number of items (9), but I always see a pagination. Even if I remove all content and I leave a blank page. How can I solve it? Is it a bug? Thank you
Hi federicomarte! Unfortunately we are not able to replicate here. Where have you set this limit? If you are working with the Content Block method and the Automatic Query the settings you insert in the Posts module are not taken in consideration and instead used the WordPress General Settings. Anyway you can hide with a code like this:
.tax-portfolio_category .row-navigation{
display: none;
}PS: if the code doesn’t work for you please share your site preview so we can create based on your settings.
Hi! As you wrote, I set an higher value into WordPress General Settings (Settings > Reading) and I solved the issue. Thanks a lot!
Hi federicomarte thank you for confirm! 
Hello, why when there is no space in the caption image does not a line break and two lines appear?
Hi celediaztristan and sorry for delay during weekend! Can you please share the link to your site or upload a screenshot to understand, not sure what you refer but it should something super-simple to fix.
I can not attach images here, and I have tried to answer the mail and it returns an error message, how can I do it?
Hi celediaztristan! What email do you refer? Anyway you can send the link here so we can check or upload a few screenshots on the web.
I can not attach images here.
. Url: http://www.celediaz.com/portfolio/tomando-el-fresco/
Mobile caption: Edgar Candel Kerri y Cumhur Jay en el estudio de RNE Santiago de Compostela siendo entrevistados.
Hi, try to use this code:
.single-wrapper .figcaption {
margin: 18px;
line-height: 20px;
}
It does not solve the problem, it keeps happening. I put the code in css in theme options
Hi celediaztristan! Sorry my bad, this is the correct code:
.single-wrapper figcaption {
margin: 18px;
line-height: 20px;
}
no run
Hi! What you mea, does this code works for you?
It does not work, it does not do anything. You can see it in the mobile version of http://www.celediaz.com/portfolio/tomando-el-fresco/ in the caption: Edgar Candel Kerri y Cumhur Jay en el estudio de RNE Santiago de Compostela siendo entrevistados.
Please try this one:
.uncode-single-media figcaption {
margin: 18px;
line-height: 20px;
}
Ok, is perfect. Thank’s!
Thank you for confirm too! 
I have noticed that your list element does not display neatly when the text goes on to the next line. You can see this here on mobile view http://development.autopfect.co.uk/ the text on the next line does no sit underneath the text but underneath the icon. Can you please provide me with correction code. Thanks 
Hello!
If you want to display the list as you described, just add this snippet to “Theme Options -> CSS/JS -> CSS” or to your child theme:
ul.icons li {
margin-left: 24px;
}
ul.icons li .fa {
margin-left: -28px;
}
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :slightly_smiling_face:
https://support.undsgn.com/hc
Spot on that fixed things. looks great now 
Thank you for confirm! 
Hello Is ithere an option to make a fixed footer that revealed on scrolling ? (Example : http://themenectar.com/demo/salient-minimal-portfolio/)
thks for your feedback !
Hi GoodCube and sorry for delay during weekend! No unfortunately actually this is not an option.
Do you sell the software or the theme only in https://undsgn.com/uncode/homepages/classic-start-up/
Hi ahmedalaaeldin and sorry for delay during weekend! Not sure to understand this request properly, can you please explain?
You presented features of a project management tool in your theme. Is this tool included or its just for presenting the theme capabilities?
Hi ahmedalaaeldin! These are just demo screenshots used to create this landing page example.
Is anyone having issues with social icons and other icons in icon boxes in website showing up as squares on laptop and emojis on iPhone? Ive cleared cache on pc, phones and also have hosting company clear it their end? https://accountingcrew.co Cheers
Hi BrettNZ! From my laptop everything is fine (https://undsgn.d.pr/k8dZON), anyway this can only be related to some server settings that block the icons file.
Thanks for checking
Hi is it possible to show the secondary top menu area at all times even when scrolling, except for when it goes below 959px and goes to the hamburger menu, thats fine. http://development.autopfect.co.uk/
Hi! We are sorry but this require a bunch of codes for customisation we cannot support here.
Don’t you think its a bit odd that you have a secondary MENU area that cant be shown at all times! Surely its important to show navigation items at all times so the user can get around the site. Does not really make sense not to have the option to show at all times. how disappointing 
This is how the secondary menu is working on Uncode from here and this is the same you have in our demos. Anyway this is really a design interpretation, for me it’s correct that is not considered on the fixed calculations since it’s an additional menu that can be shown only on top of the page, unfortunately there is not a quick code we can suggest.
Ok thanks and I appreciate that you have designed this way. I do really love UNCODE theme and the only thing missing to make it something special would be a customisable header builder like no other. maybe one day 
Hi, yes it’s not one of our urgencies but it’s one of the big points in the lineup.
Wow thats awesome. This will be a game changer 
This uncode page has a white border on all sides. How to bring out that? The demo page installed in my wordrpress do not have this border
Hi Kg_grex! You just need to activate from Theme Options > Layout > Body Frame: https://support.undsgn.com/hc/en-us/articles/213455389
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
When trying to download content after purchase on the mobile site, the link is cut off on the table. It cuts of right after the expires column. How can I fix that?
Hi soprup! We are sorry but without a reference we really don’t understand what you refer to, please share the link to your site if this is a problem happening to your installation so we can check what is the issue.
Hello! Is it possible to open a gallery in lightbox with a text hiperlink?
Also, is there a way to make the dropdown menu appear onclick, rather than on hover?
Hi andreasanchezhyg! Not sure what you refer but it’s possible open a gallery from a button: https://support.undsgn.com/hc/articles/360000124229
Great! Thanks. Is there a way to make the dropdown menu appear onclick, rather than on hover?
No sorry you need a code adjustment that is not part of the native options.
Ok, will try to find the code. Thanks!
Hi there, I just updated the support, but it stil states my support is out dated. So I cant create a ticket in your support system. Please help – Thanks
Hi tatjanahaddow! Have you tired another browser? Otherwise it’s possible that the Envato systems need a bit of time before the new purchase is propagated to all database. Let us know if the problem persists.
Hi there, I have tried another browser and I still cant acces. I had the same issue with another theme and I had to give my purchasecode, before they could help.
Well, maybe you can help me. How can I asign all my xxx.mydomain.com to one license? I want them all to be connected.
Hi tatjanahaddow! It seems so odd, we don’t have any users with this problem, in case can you please send a private message from the form you have here? https://themeforest.net/user/undsgn
When you buy a theme you can use this theme to create a single website, so it’s possible to move your license to another site but not automatically assign to this license multiple websites.
Hi guys, will the membership plugin Memberful work with this?
Hi linda-wilson! We are sorry but didn’t test and we don’t have any reports/issues for this specific plugin.
Does it support frontend editor like WC normally has?
Hi darodro and thank you for interest!
Actually Uncode is backend based only.
Hi,
Is there any way I can link to a specific filter on a Portfolio/Post display module?
Imagine I’ve got 4 categories, and I want to link to a specific one so that when I enter the portfolio page that’s the filter selected by default and not the filter “All”. Would that be possible?
Thanks in advance!
Hi AtelierAlves! No sorry this is not possible with the filter you can only do this if you use the Filters combines with the pagination mode, ex: https://undsgn.com/uncode/blog/blog-boxed-grid/?id=index-15588655905&ucat=6
That would be enough!
I enabled pagination but it isn’t working as the demo is.
How should I go about it?
Thanks in advance!
Hi, can you please share your link to check or share more info what you have?
Hi,
Here’s the link: https://petygraff.com/portefolio/
If I change filters, the url doesn’t, so I can’t use them as links. Even though I already enabled pagination.
Thanks again!
Hi, are you sure you have enabled the pagination on this module? Be also sure you have inserted a Posts Count option in the General tab, from here it seems is pulling all the posts.
Hi ! I have the description in the header on my shop in Spanish : https://radicalfitnesseurope.eu/shops/clothing/?lang=es
I don’t know why whereas on my shop in French the header picture is ok : https://radicalfitnesseurope.eu/shops/clothing/
I re-used the same picture for the categorie for the spanish shop but it is not ok, an idea please ?
Thanks !
Hi TonyMik! What plugin are you using for the multi-language? Sorry but it’s practically impossible understand the issue without login the admin, from here we can only suggest to check if the Content Block of the header is translated in both languages. Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc