Hi,

Please go to WP-Dashboard >> Plugins and deactivate the plugin name “Fast Velocity Minify” and then go to Appearance >> Theme Options and click on save changes button and finally check your site after removing the browser cache you will find your issue resolved.

Fast Velocity Minify is the plugin that will minify the site CSS and will help in speeding up the site, so you have to activate that plugin once when you completed the site and completed with the development environment.

Also can you please consider to extend your support? It’s already expired from December 2017.

Thanks.

I updated to 4.7.2 and this solved the problem.

Thanks

Sound’s Great!

Hi,

For Re-Ordering Default Woocommerce Single Product Tabs Please read and follow the instructions written in this doc: https://docs.woocommerce.com/document/editing-product-data-tabs/

Also can you please consider to extend your support? It’s already expired from April 2017.

Thanks.

This is useful,

Thanks

Most Welcome

Hi,

I have tested your site at my end and it works perfectly fine with you described Font Family ‘Great Vibes’ for Logo, please see this screenshot: https://pasteboard.co/HI3JlwS.png
and also with default fonts as well please see this screenshot: https://pasteboard.co/HI3JDNGA.png

So it must be the cache issue at your end, please always check your site after removing the server, site and browser cache and the best practice is to turn of all the cache while you are in the development process.

Thanks.

Hi,

First of all thanks for your appreciation and so kinds words for us

And you are absolutely right @Berka02746 doesn’t understand how things are working in Comments and Support system. He just want that we reply hia comment and tickets with in 5 minutes with solution so this is not possible as first finding and then solving an issue always took some time.

Finally again thank you so much for your kind words

You all do a great job. Thanks.

Thanks a lot dear

Your words will encourage us to give beyond our best

Hi,

Please paste the code at the very bottom or you can say that at the end of this file and save changes hope your issue will solve and please use our support Forum for sharing your confidential information, do not share any of the confidential information here because it is not private here hope you can understand.

Thanks.

it’s working! Thanks! And one more question. How I can change “max_input_vars” value?

Hi,

Please read and follow the instructions written in this doc: https://themes.artbees.net/docs/increase-max-input-vars/

Thanks.

Hi,

Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting our customization team at nicework125@gmail.com

Thanks.

so from demo shop1, shop page’s category menu made by mega menu?

Hi,

Yes, Exactly Demo Shop 1, Shop pages category menu made by using mega menu.

Thanks.

Hi,

Sorry to say that but there is no update of the WP bakery Page Builder till now, You can check it on their Doc as well: https://kb.wpbakery.com/docs/preface/release-notes/

Once the new version of the plugin will release here: https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431

You will get the latest version with the theme or from our support system.

Thanks.

<?php define('WP_CACHE', true); define( 'WPCACHEHOME', '/homepages/39/d599784194/htdocs/clickandbuilds/TEST/wp-content/plugins/wp-super-cache/' ); define('FS_METHOD', 'direct'); /** * The base configuration for WordPress * * The wp-config.php creation script uses this file during the * installation. You don't have to use the web site, you can * copy this file to "wp-config.php" and fill in the values. * * This file contains the following configurations: * * * MySQL settings * * Secret keys * * Database table prefix * * ABSPATH * * @link https://codex.wordpress.org/Editing_wp-config.php * * @package WordPress /

// *

MySQL settings * // /* The name of the database for WordPress / define( ‘DB_NAME’, ‘db757100902’ );

/

* MySQL database username / define( ‘DB_USER’, ‘dbo757100902’ );

/

* MySQL database password / define( ‘DB_PASSWORD’, ‘gBAfPIwugUjWTIgjOszn’ );

/

* MySQL hostname / define( ‘DB_HOST’, ‘db757100902.db.1and1.com’ );

/

* Database Charset to use in creating database tables. / define( ‘DB_CHARSET’, ‘utf8’ );

/

* The Database Collate type. Don’t change this if in doubt. / define( ‘DB_COLLATE’, ’’ );

/

* * Authentication Unique Keys and Salts. * * Change these to different unique phrases! * You can generate these using the {@link https://api.wordpress.org/secret-key/1.1/salt/ WordPress.org secret-key service} * You can change these at any point in time to invalidate all existing cookies. This will force all users to have to log in again. * * @since 2.6.0 / define(‘AUTH_KEY’, ‘41!7#SJy_yr/UAyXzM)dLhoOx0.-xo{|PV<RShN/V/@S}FwC&DD%SB5Jv1C7n%i’); define(‘SECURE_AUTH_KEY’, ‘hwNcZ9&,RDI,&R~/i:5U3j+O!]Tl)Z3%`RAsF.w,g(G5p`fcx23ZhzhTG}’); define(‘LOGGED_IN_KEY’, ‘9cx<DbWj+8?73U.FQ8TDDP{q=Ut<9-q62CrF66<t/9{S=W8&3×5NIny4D(`%SpDF’); define(‘NONCE_KEY’, ‘-N2(H%|i6y|<tWK>Wf+O,=t$EJYM#-L$l.@W|2fR6/1yl; fQj v8>W;2Ot1s[‘); define(‘AUTH_SALT’, ‘0BSo-Hr=$Jb1lMq&6hH`yqO=!Lu7z9TGlHwge$WyZXDx[11V^{LMAc_Y1xr55/K>+’); define(‘SECURE_AUTH_SALT’, ‘]}zjg`44ek@&?1789gb 3Xxll0Q80d|X4fSG|Hw)Cz<sup>JXq+QHS}ZiOn-XtGip@x’); define(‘LOGGED_IN_SALT’, ’%=7u+M17|5D-0<sub>P>/qu(m![ZX]EVi<,pLIlL|7zNS T</sub></sup>1+6 }N`s|DrA_+(nf+S’); define(‘NONCE_SALT’, ‘loDM]j<czO%IV%|)cH79[yB+uFR-P=cFeIa4+MJ6uK>6iri<)J|2: P.gwN94o’);

/* * WordPress Database Table prefix. * * You can have multiple installations in one database if you give each * a unique prefix. Only numbers, letters, and underscores please! */ $table_prefix = ‘rPoidDUO’;

/ That’s all, stop editing! Happy blogging. /

/* Absolute path to the WordPress directory. / if ( ! defined( ‘ABSPATH’ ) ) define( ‘ABSPATH’, dirname( FILE ) . ’/’ );

/* Sets up WordPress vars and included files. */ require_once ABSPATH . ‘wp-settings.php’;

Hi,

Please paste the code at the very bottom or you can say that at the end of this file and save changes hope your issue will solve and please use our support Forum for sharing your confidential information, do not share any of the confidential information here because it is not private here hope you can understand.

Thanks.

Hi,

Those colors which are not changing inspite of that you have changed the color from Theme Options, then those colors are coming from Theme Options >> Skin >> Custom CSS, you have to find an change those colors from Custom CSS as per your requirements, If you are unable then please contact us through our support system so we will check and provide you the solution for that.

Thanks.

You’re right, I just found it, there are also other elements there that I must change. Thank you very much

Sound’s Great!

&

Most Welcome!

Thanks.

Hi,

Sorry to say that but have no chance to test that plugin with the latest theme so we are unable to provide you the Guarantee for that, If you want you can try any third party plugin with the theme but at your own risk, And you can find all the Compatible Plugins list with the theme here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

And also you can check our all Pre-built-in Demos here: https://www.portotheme.com/wordpress/porto_landing/

Thanks.

Hi,

Sorry to say that there is no option to do it. But this is not possible with the help of theme options this is only possible with the help of Customization, Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting our customization team at nicework125@gmail.com

Thanks for your understanding.

Hi,

Please download the attached file and upload/replace it with wp-content/themes/porto/inc/functions/woocommerce.php file I am sure your issue will be solved. https://www.dropbox.com/s/ah5m582syp60jr7/woocommerce.php?dl=0

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Most Welcome

Hi! I already purchased the theme but I have not installed yet. I just want to ask if the Visual Composer and Revolution Slider is already included and has a license and does the license expire?

Thank you!

Hi, thanks for your purchase.

Visual Composer and Revolution Slider are already included inside theme package, but individual licenses are not included. But you can use them without any problem, we will update their versions as soon as they release new version.

Regards, P-THEMES

Hi,

Please enable curl extension form server this will fix your issue. This extension is required for the registration process.

Or

The issue mostly occurs when the server has any kind of restriction and do not allow to communicate your server with our internal server for activation, so please ask your hosting provider to remove all sorts/kinds of restrictions from your account and deactivate the firewalls for some time until you activate the theme. Otherwise test the theme on any other test server which do not have restrictions you will not find an issue.

Thanks.

Hi,

Yes you can by following the steps given below:

Please Install the theme on Test site and activate it by going into Porto >> Setup Wizard >> Activate, and Install the Demo and Configure it as per your requirements.

Now before migrating or using the theme on Live site you have to deactivate the License from the test site by going into Porto >> Setup Wizard >> Activate and you will find the Deactivate button just click on it, it will deactivate the license from the test site.

Then finally go to the Live site and Install the theme on Live site and Activate the theme on Live site with the same purchase code by following the same steps.

You will not find a single issue and if yes then contact us we will reset the purchase code for you.

Hope this is all clear now.

Thanks.

Hi,

Sorry for the Inconvenience, Actually we have not updated the theme but the update message of the theme that you got into your email is from Envato because of the theme is on sale and you will find the Change log always here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

Thanks.

On other question, When i have multiple featured images. Can they change (as a carousel) automataticly on the overview page of the portfolio?

Nevermind… Als found

Good to know.

Btw, can you please consider to extend your support? It’s already expired 2.5 years ago.

Hi,

Please provide us your product purchase code via newsmartwave@gmail.com so we will reset your support account.

Thanks.

Hi,

The Sale on the theme will available for one week only, so hurry and grab it as many as you can, this is the Golden Chance for WooCommerce WordPress Theme lovers

Thanks.

Hi,

You have to go to the old domain on which you already used it, and go to Porto >> Setup Wizard >> Activate you will find the Deactivate button there, just click on it and then go to new Domain on which you want to use the theme and Install the theme and Activate the theme on new Domain with the same purchase code you will not find an issue.

Thanks.

Thanks guys!

Most Welcome

Thanks for your appreciation and so kind words

Thanks.