Discussion on Porto | Multipurpose & WooCommerce Theme

Discussion on Porto | Multipurpose & WooCommerce Theme

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There are tabs on the single product page, the built-in tabs have preset priority numbers, is there anyway to change the priority for a tab globally.

For example, I want to change the review tab priority to make the last tab, so priority would be something more than 60; in the settings I do not believe it is changeable, but if not, where can I changed in the code, javascript or CSS?

Thanks

Hi,

For Re-Ordering Default Woocommerce Single Product Tabs Please read and follow the instructions written in this doc: https://docs.woocommerce.com/document/editing-product-data-tabs/

Also can you please consider to extend your support? It’s already expired from April 2017.

Thanks.

This is useful,

Thanks

Most Welcome :)

Hi, First of all: great theme!

I’m using demo construction as begin. I want to use Font Family ‘Great Vibes’ for my Logo Font. I changed this in Typography in theme options, but on frontend it’s standard font. When I click in console on

Jef Stone

I get the right font: #header .logo-text { font-family: Great Vibes; font-weight: 400; font-size: 40px; line-height: 48px; color: #ad7727;

But as said, the logo doesn’t get this font, or at least is not showing this.

The website is in dev on http://jefstone.primeprojects.be/

Thanks in advance.

Hi,

I have tested your site at my end and it works perfectly fine with you described Font Family ‘Great Vibes’ for Logo, please see this screenshot: https://pasteboard.co/HI3JlwS.png
and also with default fonts as well please see this screenshot: https://pasteboard.co/HI3JDNGA.png

So it must be the cache issue at your end, please always check your site after removing the server, site and browser cache and the best practice is to turn of all the cache while you are in the development process.

Thanks.

@PT-Support2

Is there a possibility to directly react in this comments section to user: Berka02746 ? Why is not the label “PURCHASED” behind his name?

He is using this theme and I think he has downloaded it somewhere from the internet. This kind of downloading themes and plugins is always a HUGE RISK. As we all know is that themes and plugins downloaded somewhere from the internet have always built-in backdoors made by the hackers to take full control of your website. Hackers do this by hand or full automatic by scanning.

One thing is for sure; Berka02746 doesn’t understand how things are working in this Comments Section and the Support Ticket section. He even won’t listen to you and he is thinking that the Support Desk is sitting there only for him.

In the past 4 years I had two minor issues with this theme or an update, and opened two Support Tickets. The Support Desk solved my issues for 100%. They did it fast and keeps me updated. Great work !!

Keep on going with this fantastic theme and support ! Thanks.

Hi,

First of all thanks for your appreciation and so kinds words for us :)

And you are absolutely right @Berka02746 doesn’t understand how things are working in Comments and Support system. He just want that we reply hia comment and tickets with in 5 minutes with solution so this is not possible as first finding and then solving an issue always took some time.

Finally again thank you so much for your kind words :)

You all do a great job. Thanks.

Thanks a lot dear :)

Your words will encourage us to give beyond our best :)

How can i change “PHP max_execution_time Limit”? Mine is only 30….

Hi,

Please paste the code at the very bottom or you can say that at the end of this file and save changes hope your issue will solve and please use our support Forum for sharing your confidential information, do not share any of the confidential information here because it is not private here hope you can understand.

Thanks.

it’s working! Thanks! And one more question. How I can change “max_input_vars” value?

Hi,

Please read and follow the instructions written in this doc: https://themes.artbees.net/docs/increase-max-input-vars/

Thanks.

Hi, could you tell me how to make shop page shows sub menus when mouse hover on main category instead of click arrows. Thank you !

Hi,

Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting our customization team at nicework125@gmail.com

Thanks.

so from demo shop1, shop page’s category menu made by mega menu?

Hi,

Yes, Exactly Demo Shop 1, Shop pages category menu made by using mega menu.

Thanks.

How can I update WPBakery Page Builder? I got this “There is a new version of WPBakery Page Builder available. View version 5.5.5 details. Automatic update is unavailable for this plugin”

Hi,

Sorry to say that but there is no update of the WP bakery Page Builder till now, You can check it on their Doc as well: https://kb.wpbakery.com/docs/preface/release-notes/

Once the new version of the plugin will release here: https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431

You will get the latest version with the theme or from our support system.

Thanks.

<?php define('WP_CACHE', true); define( 'WPCACHEHOME', '/homepages/39/d599784194/htdocs/clickandbuilds/TEST/wp-content/plugins/wp-super-cache/' ); define('FS_METHOD', 'direct'); /** * The base configuration for WordPress * * The wp-config.php creation script uses this file during the * installation. You don't have to use the web site, you can * copy this file to "wp-config.php" and fill in the values. * * This file contains the following configurations: * * * MySQL settings * * Secret keys * * Database table prefix * * ABSPATH * * @link https://codex.wordpress.org/Editing_wp-config.php * * @package WordPress /

// *

MySQL settings * // /* The name of the database for WordPress / define( ‘DB_NAME’, ‘db757100902’ );

/

* MySQL database username / define( ‘DB_USER’, ‘dbo757100902’ );

/

* MySQL database password / define( ‘DB_PASSWORD’, ‘gBAfPIwugUjWTIgjOszn’ );

/

* MySQL hostname / define( ‘DB_HOST’, ‘db757100902.db.1and1.com’ );

/

* Database Charset to use in creating database tables. / define( ‘DB_CHARSET’, ‘utf8’ );

/

* The Database Collate type. Don’t change this if in doubt. / define( ‘DB_COLLATE’, ’’ );

/

* * Authentication Unique Keys and Salts. * * Change these to different unique phrases! * You can generate these using the {@link https://api.wordpress.org/secret-key/1.1/salt/ WordPress.org secret-key service} * You can change these at any point in time to invalidate all existing cookies. This will force all users to have to log in again. * * @since 2.6.0 / define(‘AUTH_KEY’, ‘41!7#SJyyr/UAyXzM)dLhoOx0.-xo{|PV<RShN/V/@S}FwC&DD%SB5Jv1C7n%i’); define(‘SECURE_AUTH_KEY’, ‘hwNcZ9&,RDI,&R~/i:5U3j+O!]Tl)Z3%`RAsF.w,g(G5p`fcx23ZhzhTG}’); define(‘LOGGED_IN_KEY’, ‘9cx<DbWj+8?73U.FQ8TDDP{q=Ut<9-q62CrF66<t/9{S=W8&3×5NIny4D(`%SpDF’); define(‘NONCE_KEY’, ‘-N2(H%|i6y|<tWK>Wf+O,=t$EJYM#-L$l.@W|2fR6/1yl; fQj v8>W;2Ot1s[‘); define(‘AUTH_SALT’, ‘0BSo-Hr=$Jb1lMq&6hH`yqO=!Lu7z9TGlHwge$WyZXDx[11VLMAc_Y1xr55/K>+’); define(‘SECURE_AUTH_SALT’, ‘]zjg`44ek@&?1789gb 3Xxll0Q80d|X4fSG|Hw)CzJXq+QHS}ZiOn-XtGip@x’); define(‘LOGGED_IN_SALT’, ’%=7u+M17|5D-0P>/qu(m![ZX]EVi<,pLIlL|7zNS T1+6 }N`s|DrA_+(nf+S’); define(‘NONCE_SALT’, ‘loDM]j<czO%IV%|)cH79[yB+uFR-P=cFeIa4+MJ6uK>6iri<)J|2: P.gwN94o’);

/* * WordPress Database Table prefix. * * You can have multiple installations in one database if you give each * a unique prefix. Only numbers, letters, and underscores please! */ $table_prefix = ‘rPoidDUO’;

/ That’s all, stop editing! Happy blogging. /

/* Absolute path to the WordPress directory. / if ( ! defined( ‘ABSPATH’ ) ) define( ‘ABSPATH’, dirname( FILE ) . ’/’ );

/* Sets up WordPress vars and included files. */ require_once ABSPATH . ‘wp-settings.php’;

Hi,

Please paste the code at the very bottom or you can say that at the end of this file and save changes hope your issue will solve and please use our support Forum for sharing your confidential information, do not share any of the confidential information here because it is not private here hope you can understand.

Thanks.

Hello, first of all congratulations for the theme, it’s great, but we are working on the design (https://ceciliacorespsicologa.es/) starting from the Medical demo content, and there are elements that have the primary color blue assigned and we do not see how we can change it, for example: the blue arrow next to the first block. We managed to change it in the main menu and other elements, but the arrow resists us…

Hi,

Those colors which are not changing inspite of that you have changed the color from Theme Options, then those colors are coming from Theme Options >> Skin >> Custom CSS, you have to find an change those colors from Custom CSS as per your requirements, If you are unable then please contact us through our support system so we will check and provide you the solution for that.

Thanks.

You’re right, I just found it, there are also other elements there that I must change. Thank you very much ;)

Sound’s Great! :)

&

Most Welcome!

Thanks.

Hi just to know if there is any magazine style demo or if its possible to create a magazine style website with this theme. Our main purpose is shop but we’re planning to add an editorial content section. We know that we have the blog but we’re thinking about layout features to display the blog post previews.

We are thinking to buy this one in case that your theme do not provide options for this need. Can you tell us if this would be compatible with your theme? Thank you!

https://codecanyon.net/item/wp-post-modules-for-newspaper-and-magazine-layouts/20142309

Hi,

Sorry to say that but have no chance to test that plugin with the latest theme so we are unable to provide you the Guarantee for that, If you want you can try any third party plugin with the theme but at your own risk, And you can find all the Compatible Plugins list with the theme here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

And also you can check our all Pre-built-in Demos here: https://www.portotheme.com/wordpress/porto_landing/

Thanks.

Hi, How I can make link in product short description to second or third tabs in product page like on picture https://prnt.sc/l4paxs

Hi,

Sorry to say that there is no option to do it. But this is not possible with the help of theme options this is only possible with the help of Customization, Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting our customization team at nicework125@gmail.com

Thanks for your understanding.

Hi. how can I change the grid column for Quick view ? the default of quick view is two col-lg-6

Hi,

Please download the attached file and upload/replace it with wp-content/themes/porto/inc/functions/woocommerce.php file I am sure your issue will be solved. https://www.dropbox.com/s/ah5m582syp60jr7/woocommerce.php?dl=0

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi!

I have a pre-sale questions for your theme.

1. Is it made from Bootstrap?

2. How many websites are allowed on a single purchase?

3. What if I did not renew the support, can I still use the theme and gets the theme updates in the future?

4. I just saw your theme today with 50% Off and I learned that the sale is only 1 week. When is the exact end of the sale?

Thank you and hope to hear from you soon!

Regards,

Ben

Most Welcome :)

Hi! I already purchased the theme but I have not installed yet. I just want to ask if the Visual Composer and Revolution Slider is already included and has a license and does the license expire?

Thank you!

Hi, thanks for your purchase.

Visual Composer and Revolution Slider are already included inside theme package, but individual licenses are not included. But you can use them without any problem, we will update their versions as soon as they release new version.

Regards, P-THEMES

I got a message “Purchase Code is not valid or could not connect to the API server!” when I try to activate the code at my localhost.

Hi,

Please enable curl extension form server this will fix your issue. This extension is required for the registration process.

Or

The issue mostly occurs when the server has any kind of restriction and do not allow to communicate your server with our internal server for activation, so please ask your hosting provider to remove all sorts/kinds of restrictions from your account and deactivate the firewalls for some time until you activate the theme. Otherwise test the theme on any other test server which do not have restrictions you will not find an issue.

Thanks.

Hi,

Can I activate this theme two different domain? (not same time)

I would like to test on my personal domain before setting up on a business domain.

Hi,

Yes you can by following the steps given below:

Please Install the theme on Test site and activate it by going into Porto >> Setup Wizard >> Activate, and Install the Demo and Configure it as per your requirements.

Now before migrating or using the theme on Live site you have to deactivate the License from the test site by going into Porto >> Setup Wizard >> Activate and you will find the Deactivate button just click on it, it will deactivate the license from the test site.

Then finally go to the Live site and Install the theme on Live site and Activate the theme on Live site with the same purchase code by following the same steps.

You will not find a single issue and if yes then contact us we will reset the purchase code for you.

Hope this is all clear now.

Thanks.

Can you please update the changelog

Hi,

Sorry for the Inconvenience, Actually we have not updated the theme but the update message of the theme that you got into your email is from Envato because of the theme is on sale and you will find the Change log always here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

Thanks.

Hi,

I have enabled: Show More Featured Images in Slideshow in the settings of Portfolio archives. But i really can not find where i can add the more images. I’m only can add one image. What do i wrong? Do you have info how it works?

Thanks,

Rolf

On other question, When i have multiple featured images. Can they change (as a carousel) automataticly on the overview page of the portfolio?

Nevermind… Als found :)

Good to know.

Btw, can you please consider to extend your support? It’s already expired 2.5 years ago. :)

Cannot retrieve lost password. Redirects me to non-existing page. Any email that I can use to contact support directly?

Hi,

Please provide us your product purchase code via newsmartwave@gmail.com so we will reset your support account.

Thanks.

How long is the 50% SALE availlable? When does it expire? Thx

Hi,

The Sale on the theme will available for one week only, so hurry and grab it as many as you can, this is the Golden Chance for WooCommerce WordPress Theme lovers :)

Thanks.

Hello i cant use the purchase code in another domain? i allready used it for my 1 domain but i dont want to use with that domain i want use in another domain can i do like that?

Hi,

You have to go to the old domain on which you already used it, and go to Porto >> Setup Wizard >> Activate you will find the Deactivate button there, just click on it and then go to new Domain on which you want to use the theme and Install the theme and Activate the theme on new Domain with the same purchase code you will not find an issue.

Thanks.

When entering the purchase code it will not work and you have to submit a support ticket as their API coding is broke in theme. They respond very quickly. Took about 10 minutes as I marked the ticket as urgent and commented on here.

Thanks guys!

Most Welcome :)

Thanks for your appreciation and so kind words :)

Thanks.

Good Day P-Themes, Porto is an incredible Theme and after testing and going among other ones I seize the raw potential of Porto just now. 5i am outside your support scope). I love your shop11 but i am wondering if we can set Social icons and login perhaps instead of WPML switcher / currency Switcher for single language website for example.

Hi,

Sorry to say that but this is not possible with the help of Theme Options, for that you have to Customize the header file. First of all go to Appearance >> Theme Options >> Header >> Header Type and check which header type you are using on your site and then go to wp-content/themes/porto/header and customize the particular header type as per your requirements.

Thanks.

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