3305 comments found.
How so i get the flipping cards to work. Fresh install and demo import and i just get code and nothing else
Are you in text mode? You should be using the Visual Composer Backend Editor and it should look something like this:
If you are using the Backend Editor and it does not show up this way for some reason please open a support ticket at https://support.themesuite.com including temporary login details to your website so we can have a look at it. Thanks! 
I got it sorted. I installed on a test server and then ran the imports which showed everything. I then re ran the imports on the live server and has fixed.
Also which is the best form plugin to use for this theme that keeps the button styles?
Glad to hear! You should use Contact Form 7 for the forms, it will keep all the form styling
Hello, I can’t modify the Theme Options. Cannot modify colours, header, or simply put a footer. Every time when I save my options it’s not working. The problem still from 2 months. It’s a big problem. It’s like all of the theme options are frozen and I can’t change them.
Please help: there is the website https://www.ata-officerental.com
Thank you. Regards.
You are using a very old version of the theme (v4.4) and Automotive Listings plugin (v5.3). If you update to the latest versions (currently v9.4 for theme and v13.7 of the plugin) and fully clear your browsers cache and any caching plugins you may have installed on your website or hosting then everything should be working again as normal.
Hi, how do I un connect the Envato Updates? There are updates pending but there have been some changes to my Envato details due to a security check. I now to create a new api and add it but I can’t un connect the update section to add the new api.
Thanks, Andy
Hi Andy – Envato recently implemented a rate limiting tactic to force everyone off of their old API and onto a new one. Because of this you will need to manually update your theme and plugin to at least 9.3 and 13.6, and then go to Theme Options >> Update Settings and it will prompt you to connect your Envato account to the new API. After you do that you should be able to automatically update again going forward. Here are some links to knowledgebase items explaining how to manually update:
Theme: https://support.themesuite.com/kb/faq.php?id=17 Plugin: https://support.themesuite.com/kb/faq.php?id=7
Thats great, thank you.
Regards, Andy
Hi, I’ve an issue with the Automotive Listings Plugin. If it is active, we get an SSL mixed content issue on Chrome, Firefox and Edge. If I deactivate it, the SSL issue disappears. I’ve several elements from the Automotive Listing on my page. Is there a workaround to fix this issue? Thank you in advance.
Can you provide your website URL so we can see what is loading insecurely?
Yes. https://fiat-bruening.de/ I checked the content pages, which are using elements from Automotive Listing. There’re just https:// links and pictures. Maybe I missed something. Thank you in advance.
It looks like you are using an old version of the Automotive Listings plugin. You will need to update your Automotive Listings plugin to the latest version and then fully clear your caches and it should secure it.
Thank you! Everything is fine.
Hi,
Why Bootstrap 4 brake all stuff created with Bootstrap 3???
Can you clarify what specifically you are referring to and maybe post some screenshots or provide a URL so we can better advise?
Ok, let me explain it better…
Any snnipet used from Bootstrap v3, in version 4 doesn’t work (the CSS class is not recognized!!!)
I know that v4 is completely rewritten, but reading the documentation of Bootstrap 4 they say:
Moving from Beta 3 to our stable v4.0 release, there are no breaking changes…https://getbootstrap.com/docs/4.0/migration/
As I told you before, no component used before version 4, works (none of them works)
Try for example this label component for v3 in v4 and you’ll see that CSS is ignored completely (staying only in plain text):
<span class="label label-default">Default</span> <span class="label label-primary">Primary</span> <span class="label label-success">Success</span> <span class="label label-info">Info</span> <span class="label label-warning">Warning</span> <span class="label label-danger">Danger</span>¿You are quite sure that this version (v.4) is well implemented in your theme?
Yes I am quite sure v4 is implemented properly in our theme. You are misunderstanding what they actually mean on the Migrating to v4 page. They mean when you are migrating from v4 BETA 3 to v4 STABLE, not from v3 to v4 (here is a link to a blog post about Bootstrap 4 Beta 3: http://blog.getbootstrap.com/2017/12/28/bootstrap-4-beta-3/ ). We also tested the old bootstrap code for those labels in a fresh copy of the Bootstrap 4.1.3 and it doesn’t work either:
Damn…, they renamed most of classes
Please, take a look in v.4 implementation, neither does it work fully all components (for example, dropdowns)
Test this snippet (is from v.4) in the last version of Automotive theme:
<div class="btn-group" role="group" aria-label="Button group with nested dropdown">
<button type="button" class="btn btn-secondary">1</button>
<button type="button" class="btn btn-secondary">2</button>
<div class="btn-group" role="group">
<button id="btnGroupDrop1" type="button" class="btn btn-secondary dropdown-toggle" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">
Dropdown
</button>
<div class="dropdown-menu" aria-labelledby="btnGroupDrop1">
<a class="dropdown-item" href="#">Dropdown link</a>
<a class="dropdown-item" href="#">Dropdown link</a>
</div>
</div>
</div>
https://getbootstrap.com/docs/4.1/components/button-group/#nesting
The reason the extra spacing is happening is due to how WordPress formats the spaces and link breaks in the editor, if you want it to look like that you will need to compress the HTML:
The dropdown functionality doesn’t work due to a bug in the JavaScript loading order which has been fixed in the next plugin update that will be coming out shortly.
¡Thank you!
visual co
?
Hi, I have bought the automotive theme some days ago with 6 month support. I am now trying to open a support ticket but its telling me that no product is registered. Where can I find my ThemeSuite Plugin License? Thanks
Nevermind, I got it!
Glad you got it sorted, thanks for the update. Looks like your ticket was responded to a couple hours ago.
Hi guys, You can create a function or a plugin that alerts users when the prices drops? Regards.
Thanks for the suggestion, we have marked this down on our list of Feature Requests
Good Morning! Why is written this: 2There is a new version of the Automotive theme available. You have version 9.2 installed. Update to version 9.4.” But when i try to update it is written than i’ve already the last version???
Envato imposed a rate limiting tactic without giving any forewarning to authors, so basically you need to manually update (via FTP) your theme to at least 9.3 and your plugin to at least 13.6, then after you do that go to Theme Options >> Update Settings and you can authenticate your account to use the new Envato API they just introduced. After you complete this you will be able to update going forward as usual.
Can i use that theme more then 10 website after buying once ?
No, unfortunately all themes on ThemeForest require 1 license for each website/domain name. You can read more about the licenses here: https://themeforest.net/licenses/standard
I have got a couple of issues. When I try to activate the theme, I am able to get as far as content, all the boxes are checked. But I get an Ajax error and cannot move to the next step. When I try to create a ticket, I use my activation code, but it says its invalid, I purchased this theme last night
Please go to support site ( https://support.themesuite.com ) and click Grab Envato Products. More information on this here: https://support.themesuite.com/kb/faq.php?id=19 Then you should be able to open a support ticket. If you still are having trouble after doing that please send us an email at support@themesuite.com and we can assist further.
Good day. Since recieveing the update the theme has been experiencing some problems. I bought the theme last week and installed it fine and it was working beautifully, however as soon as I updated the theme I have had non stop problems. The automotive listings plugin seems to be the problem, because when i disable all the plugins the site works somewhat ok. Could you please provide some assistance?
Received and responded to your support ticket
So…. who has used the update released 3 days ago and has it completely shut down your site as well? Deletion and reinstall did not fix. If I figure this out, I’ll let you know.
We haven’t received any other reports of this on our support site or otherwise, but if we hear of anything we will update this thread (and certainly if anyone else is having a problem they are welcome to chime in). If you would like us to have a look at it please feel free to open a Support Ticket with temporary login details to your website. Thanks!
Thanks for the quick response (Yet Again )but I think I’ve got it up now. Still seeing some issues with the listings inventory page plugin and error messages but the overall theme is back up. Removed and reinstalled and on the fourth attempt with all other plugins disabled it came back up.
I’ve since been going through the plugins and don’t see any issues since that last install.
Glad to hear, we are here if you need us
Hi, I bought the licence for this quite a long time ago, and hadnt bothered updated Wordpress/Plugins etc, but after a DOS attack, I have had to update the Wordpress for this but have an old version of the template that isnt compatible. If I just renew the support, will this allow me to download the new versions? I don’t mind renewing just wanted to make sure thats what it was
You don’t need to renew your support to get the latest version, just go to the Downloads section of your ThemeForest account to download it.
Thanks, i saw what was blocking it, but im still having issues with updating, getting : **/public_html//wp-admin/includes/class-wp-upgrader.php on line 258 Downloading update from Array… Warning: parse_url() expects parameter 1 to be string, array given in /home2//public_html//wp-admin/includes/file.php on line 970 Warning: preg_split() expects parameter 2 to be string, array given in /home2//public_html//wp-includes/kses.php on line 1325 Download failed. A valid URL was not provided.
NOTE : I have changed some folders names to for privacy.
Also when I was trying to update the automotive listings, I it downloads the up to date, but when activated, I get : Parse error: syntax error, unexpected T_FUNCTION in /home2/*/public_html/**/wp-content/plugins/automotive/the_widgets.php on line 327.
Wordpress is now on 4.9.8, theme on 6.2 (but cant update), listings on 9.5 (but cant activate). Any suggestions, its not been modified, so it should allow me to just update, yes?
You seem to have a PHP configuration issue, if you need assistance in resolving this please renew your support on ThemeForest
Hi there! Pre-sale questions:
I need a theme that has integration with Carfax and Frazer. I read some of the comments and it looks possible, but I don’t know if I will have additional costs for that. Will I? Still about the Carfax, is just a link for Carfax page? The theme comes with more than 1 demo (different layouts of home page)? Or is just the only one that I see in the themeforest’s preview? Do you have any demo access for the wp-admin or prints?
Thanks!
It includes CarFax integration (it is uses the VIN number of the vehicle to produce unique reports for each vehicle), and it includes Frazer integration for manual imports. If you want to automate the updates from Frazer you would need our premium Automatic Importer plugin (not included with the theme). If you are interested in more information on this plugin please send an email to sales@themesuite.com. Regarding the demos, we have some new demos coming out shortly, but currently it just includes the one displayed on the demo. If you want to see some screenshots of the new demos please request via email. Thanks!
hi, I have initially used and installed the purchase code on frontierwheels.com.sg/wp. However, as I wanted a frontierwheels.com.sg domain, I can’t re-use the same purchase code. Kindly assist in shifting the purchase code URL to frontierwheels.com.sg
Why when i try to raise a ticket it says: This purchase code is not for our products?
First you need to update your account to use the new Envato API, you just need to login to your support account and click Grab Envato Products. Here is a knowledgebase item covering this: https://support.themesuite.com/kb/faq.php?id=19
After you have done that you will be able to open support tickets and reset your license by clicking Reset License. More information on that here: https://support.themesuite.com/kb/faq.php?id=15
I deleted the makes and models in listings which aren’t in stock anymore but they keep showing up in the search inventory box… How can I fix this?
Make sure you deleted the Listings >> Listing Categories as well as the listings associated with those makes/models. Also update your theme and Automotive Listings plugin to the latest version if you have not already. If that doesn’t solve the problem please renew your support on ThemeForest and open a Support Ticket including temporary login details to your website so we can investigate further. Thanks!
Hi, I updated the support but it won’t recognize my purchase code in the support section..
You will need to connect your account to automatically update your purchases when you go to open a new ticket. You just need to click the Grab Envato Products link under ‘My Products’. Here is a knowledgebase item that should help: https://support.themesuite.com/kb/faq.php?id=19
I purchased in 2015 with free lifetime updates…now support is taken away, I can’t contact anyone to help with the no updates allowed…...it says “It doesn’t look like you have entered a valid ThemeForest Username & API Key. To receive updates for the plugin you must validate this information in the Update Settings section.”...which I have done and it says Envato account connected.
Envato enabled a rate limiting tactic to force everyone off of one API and on to a new one. Because of this you will need to manually update to the latest theme and Automotive Listings plugin.
Theme: https://support.themesuite.com/kb/faq.php?id=17 Plugin: https://support.themesuite.com/kb/faq.php?id=7
After you finish manually updating both just go to Theme Options >> Update Settings and you can reconnect your account, and then one click updates should be business as usual again going forward. If you have any trouble let us know!
On a listing’s page, when you click Print this Truck, the image on the print page is a thumbnail version of the original image(s). I want a larger image to be displayed on this page…where can I edit what size image is being pulled?
I’ve already edited the print CSS so that the image is the size I want but because the theme pulls a thumbnail of the original image, the enlarged image is very fuzzy.
Please open a Support Ticket and one of our developers can point you in the right direction. Thanks!
Unfortunately, because I bought your theme 3 years ago, I can no longer open a support ticket. Any chance I can get your help on this forum?
To customize the print styling you would need to edit the file wp-content/plugins/automotive/css/print.css. If you would like a quote on customization assistance please send an email to sales@themesuite.com
Ok so I’ve determined that the print page is pulling the “auto_thumb size” image for each photo and I’d like it to pull the “auto_slider size” image instead. I don’t see this in the print.css file…can you point me in the right direction to make this adjustment?
That can be customized within the file wp-content/plugins/automotive/auto_templates/listing_content.php around line 189. Afterwards you can follow this knowledgebase item to preserve the changes while still being able to update the plugin: https://support.themesuite.com/kb/faq.php?id=9
Thank you, this worked perfectly!!
Glad to hear, thanks for the update!
Hi how much can the theme contain? We have a coilover webshop hosted on Dandomain with over 3000 products: https://www.cheap-coilovers.com/shop/frontpage.html.
We are currently thinking about changing to wordpress because of the easy setup and design.
There are no limits to what our theme or WordPress can contain, we have some customers with 25,000+ products. The only limitations are really on your web server, configuration, and your web hosting.
