23241 comments found.
Please tell me how to translate the text “no results” Loco translate plugin can not translate this text
http://images.vfl.ru/ii/1539784646/89f169eb/23844275.jpgHi,
Please contact us through our support system with your site WP Admin and CPanel Login details so we will check and try to solve it for you.
Thanks.
Please give me porto theme admin access I want to buy this theme.
Hi,
First of all thanks for showing your interest in Porto WordPress.
Sorry to say that but you can not check the Admin Panel before purchasing the theme, but you can check all the Theme Pre-Built Demos here: https://www.portotheme.com/wordpress/porto_landing/
Thanks.
Hi there,
Thanks for renewing the purchase code! I love the theme very much.
Quesion: Can I use the demo images too and change text on it? Like: Bags or something else?
Thank you
Hi,
No, sorry to say that the images are only for demo purposes, once you import demo content it will come into your site but you will need to change these images before launching your site. Envato license does not allow usage of these same images in final public site.
Thanks.
Hello, I am desperately trying to translate the “Please wait…” string from the woocommerce-theme.js file copied from the theme to my child theme. This string appeared when loading into the login popup.
1) I have therefore copied in the child theme the folder “js” in which are located the files “woocommerce-theme.js” and “woocommerce-theme.min.js” with the expression “Please wait…” to translate.
2) In my function.php file of the child theme, I tried several ways to script to allow translation but nothing works.
Could you help me, please.
Here is my last script but it doesn’t work:
[code] add_action(‘wp_enqueue_scripts’,’translate_string_script’, 100); function translate_string_script() { wp_dequeue_script(‘woocommerce-theme’); wp_deregister_script(‘woocommerce-theme’); // For removed the parent script wp_enqueue_script(‘woocommerce-theme’, get_stylesheet_directory_uri() . ”/js/woocommerce-theme.js’); // Enqueue the woocommerce-theme.js located in the “js” folder of the child theme } [/code]
Thank you 
Hi,
Please edit “woocommerce-theme.js” and “woocommerce-theme.min.js” files and make changes in it as per your requirements and then save changes, finally Upload those both files into Child Theme in the same directory as Parent theme it will work for you otherwise please contact us through our support system with your site WP Admin and Cpanel Login details so we will check and solve the issue for you.
Thanks.
Hi, Thank you for your attention and answer.
a) However, unless I am mistaken, the child theme only replaces.php files and not scripts that are not considered unmodified in the “function.php” file.
b) Subsequently, translating the string into the original and then copying it does not mean that it works. In fact, the file in the parent folder is the only one that works with translation.
c) Unfortunately, at the next update it will be overwritten without the copy in the child theme folder being able to do anything about it.
d) It seems to me that the only way to solve this is to use the command wp_enqueue_script” to bring the translated copy and the command “wp_dequeue_script” to replace the one in the parent folder?
Have you tested this on your own? I will put my fingers back in my “function.php” file and try to find the solution. Greetings
Hi,
Can you please send me the WP admin login details of your site so I will check and solve the issue.
Thanks.
Hi, I want to make a site with your purchased theme first on the same domain, and then transfer the finished and full site with the database to another site – which will be the main one. Question: how can I use the key to get the demo version, I just bought a theme and don’t want to be mistaken
Hi,
Please follow the steps given below you will not find an issue.
Please Install the theme on Test site and activate it by going into Porto >> Setup Wizard >> Activate, and Install the Demo and Configure it as per your requirements.
Now before migrating or using the theme on Live site you have to deactivate the License from the test site by going into Porto >> Setup Wizard >> Activate and you will find the Deactivate button just click on it, it will deactivate the license from the test site.
Then finally go to the Live site and Install the theme on Live site and Activate the theme on Live site with the same purchase code by following the same steps.
You will not find a single issue and if yes then contact us we will reset the purchase code for you.
Thanks.
Hi, that’s a pre sales question. The https://www.portotheme.com/wordpress/porto/shop2/ demo features a 6 rows Home Top Categories menu. I’d like to know if this is a fixed numbers of rows, or if it can be customized? Thx!!
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes, The Home Top Categories menu has 6 menu items and it is Customizable you can easily Customize it by editing the Home Page, You will find WP Bakery element using this sidebar menu is built you can easily Customize it by editing that WP Bakery element.
Thanks.
Hi, I have a the paid woocommerce search form plugin. How can i bypass the porto search field to allow the default search field?
Hi,
Actually we have used “Yith WooCommerce AJAX Search” plugin in our theme for Search Functionality, so first you have to deactivate it and then go to wp-content/themes/porto/inc/functions/layout.php and Customize the code for Search as per your requirements.
Thanks.
Hi. For .section-testimonials, I can’t seem to be able to remove the “min-height: 615px” with custom CSS of “0 !important ;” I see this in Inspector: .section-testimonials { background-position: 50% 100%; min-height: 615px; But I can’t find it and I can’t modify it. Please help.
I did it eventually. Looks like it was a cache problem.
Hi,
Absolutely, It was the cache issue, but Sound’s really Great!
That you have managed to solve it by yourself.
Thanks.
Found some problems installing Shop Demos: seems that category pages are not downloaded with the demo package (all menu links to the same page or to the porto themes demo site)... can you fix that?
Hi,
Yes the menu links redirect you to the Demo site because the dummy URL is set behind the menu items but all the Demo pages including category pages will be there at the back-end of your site, you just have to go to Appearance >> Menu and change the URL of the menu items as per your site URL then it will work for you, if you are unable to do it then please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.
Thanks.
Thank You for the reply… but it seems that category page are missing in the demo installation… I already checked, before mi previous comment, and all I can see is 19 pages… I Tried on two different demo packages, and no category pages were found in that list…
Hi,
Can you please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
Hi P-themes support ,
We met again , This time i’ve a question about SIDEBAR in Admin menu > Appearance > Sidebars
I built this as the demo and find the way to using this section. The question is
HOW TO USE IT ? and WHAT ARE THE ADVANTAGES OF USING THIS FUNCTION ??? .
THX 
Found and Fixed
For other people try using this function.You can find this section in POST PAGE > EDIT POST > VIEW OPTIONS > LAYOUT & SIDEBAR > SIDEBAR
https://prnt.sc/l6vvoyHi,
Sound’s really Great
That you have managed to solve your issue by yourself.
And thanks for sharing the solution with others it will surely help other users as well .
Hi, How/Where translate *mobile-toggle “Menu”? In /porto/languages It’s not working (Only “Menu” not working)
Hi,
As you know that Menu Text is the Custom Content and you can not translate the Custom Content on the site by translation it into the language files, so you have to change the text manually by going into Appearance >> Menu and change the Text for the Menu items as per your requirements from there.
Thanks.
Hi, That’s not what I meant… See image for example: https://imgur.com/a/s7mBtLu
I tried to find it on header_17 / mobile_menu etc’ also…
Found and fixed.
Sound’s Great!
hello again, another issue with the skin colour change. The colour can not be changed as you state on your website with the colour pattern selection. This means I need to go and check each section of the page, heading, icons, etc..in order to change 1 different colour. Is there not an easy way to change all colour of the classic blue to something else. And secondly how do change the colour of the tab on the bottom of the page by the footer where is a graphic with text in it “get in touch”. It is the footer ribbon.
There needs to be an easier way to change such things like this. It is much faster by coding html and css instead of through your created portal dashboard.thanks!
where is the style switcher as shown on your website in your documentation?
Hi,
You can change the color as per your requirements from Appearance >> Theme Options >> Skin.
And you can change the ribbon color from Appearance >> Theme Options >> Skin >> Footer.
Please check all the Options under Skin to change the site Color as per your requirements and also please read the theme documentation here: http://www.portotheme.com/wordpress/porto/documentation/
You can show wpml language switcher or wpml currency switcher.
You should enable Show WPML Language Switcher and Show WPML Currency Switcher options in Header > View, Currency Switcher.
Before enabling these options, you should install WPML and WooCommerce Multilingual – run WooCommerce with WPML plugins.
You should configure wpml language switcher in WPML > Languages > Language switcher options. You can see here for more details.
You should configure wpml currency switcher in WPML > WooCommerce Multilingual > Manage Currencies.
Thanks.
Hi, I have a problem on sinlge post page, the featured image size is normal on desktop or big screens, but i can not see image on mobile, there is only bottom of featured image on mobile.
Please find the link for the problem sample. https://prnt.sc/l6nu1bHi,
We have tested the latest theme and do not find this issue at our end, the issue is only on your site so for finding and solving the issue on your site we have to debug your site so please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you on your site.
Thanks.
Hi,
Please give me a help PT-Support. now im building my website on localhost, on main menu categories its appear star Buy Porto! hot . You know i have purchased it, how to remove the Buy Porto! ? waiting for your advice. Thank You.
already fixed it.. thankyou
Sound’s really Great!
how to change default product layout with vertical left thumbnails
Hi,
Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.
Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team at nicework125@gmail.com
OR
You can change the single product page layout from Appearance >> Theme Options >> WooCommerce >> Single Product as per your requirements.
Thanks.
when will the last day of 29$?
Tomorrow.
1 licence = 1 web site?
Hi,
Yes, 1 License is for 1 Domain/Website, If you want to use the Theme on 10 different Domains/Websites then you have to purchase 10 License of the Theme. This is Envato Policy you may wish to confirm from them as well.
Thanks.
Hi,
I just purchased the theme, but i cannot install because WPBakery Visual Composer and Revolution Slider Plugin failed to be installed. Can you help me how to solved it ?
if i click install WPBakery on dashboard, they want me to purchased it ? i cannot use my theme if i skip the demo. Please help.
Thank You.
Hi,
Can you please send me the WP admin login details of your site through our support system so I will check and solve the issue.
Thanks.
fixed already after i read previous comment, Thanks
Sounds Great! that you have solved the issue by yourself. You are the best
Thanks for contacting us.
Have a great day
Hi there, For some reason full width padding on VC isnt working anymore since updating to the latest version of the theme.
Hi,
Can you please share the site URL or page URl where the fullwidth is not working or any screenshot?
Thanks.
I have just raised a support ticket within the main support system – #35995
Hi,
Now Please be patience as we are experiencing really higher than the normal amount of tickets once your issue will resolve you will get the reply of your ticket until that please be patience.
Thanks for your understanding.
Hi , PT-Support TEAM
I build new menu for my HOME page and registered as Sidebar menu. But i don’t want to show this menu on every pages ( ex. Post page, FAQ page etc.) https://prnt.sc/l6avog- How do i hide/show sidebar menu in some page type ?
Hi,
Please go to Appearance >> Menu >> Edit the Sidebar Menu >> Then unselect from the menu options found at the bottom of the page. http://prntscr.com/l6bzc5
Thanks.
That’s the first thing i’ve done and the menu will disappear on my HOME page.
My point is ” How to hide/show SIDEBAR MENU in SOME page type ? ” via theme function.Is it possible? ex.: HOME = Shown | SHOP page = Shown | Archive-page = Hidden | Post-page = Hidden
I asked you this question because making a new page template for hiding this little section mean lots of work !
Thx,
Hi,
In this situation you have to use the custom CSS to show /hide the sidebar menu on the pages. Please send me the WP admin login details of your site with hide/show pages details through our support system so I will solve it for you.
Thanks.
The easiest way to solve this problem is CSS !!
Haha , Why i can’t think of this idea !
SOLVED https://prnt.sc/l6fak9Thx for your response
Sound’s Great!
I have several problems as you can see, I can not change the header type. Wow, what’s going on?
Hi,
Please go to WP-Dashboard >> Plugins and deactivate the plugin name “Fast Velocity Minify” and then go to Appearance >> Theme Options and click on save changes button and finally check your site after removing the browser cache you will find your issue resolved.
Fast Velocity Minify is the plugin that will minify the site CSS and will help in speeding up the site, so you have to activate that plugin once when you completed the site and completed with the development environment.
Hope your issue will solve and if not then please contact us through our support system with your site WP Admin and CPanel Login details so we will check and solve the issue for you.
Thanks.
