675 comments found.
Hi,
My plugin is up to date: http://prntscr.com/lw9tyh
Every time I edit something the whole content disappears.
Please advise on that
Thanks
Hi,
if you are running WordPress 5.0 then install the Classic Editor plugin. If it doesn’t help then please send me your admin credentials via PM and I will take a look at it.
Lubos
Hi,
I have issues with uploading pictures on the pages. I think its because updated Wordpress.
Would you please update WPBakery Visual COmposer so it will start working Properly?
Thanks
Hi,
the latest version of the theme contains the latest WPBakery Visual Composer (5.6) and everything works fine with the WordPress 5.0. So please update the theme.
Lubos
Hi there,
Please see here: http://prntscr.com/lu3gyn
It`s not 5.6. How should I reinstall it if I already adjusted a lot of things?
Should I do it on child theme?
Please provide me with an instruction)
Thanks!
Are you using latest version of the theme (1.5.8)? You can use the Envato Market plugin to update it.
Hi,
It doesn`t update the theme. There are some errors.
Would you please help me to fix that?
Thanks
I am leaving for vacating in about an hour, so if you are ok that I won’t be able to take a look at it sooner than on Saturday, feel free to send me a PM with your credentials.
You can also update both the theme and WPBakery Page Builder manually. Just download the full package from your Envato account, unzip it and you will find the page builder .zip inside Plugins folder (js_composer.zip). Just deactivate and remove your current version and install the new one.
I updated everything but every time I am editing the block using VC it doesn`t update the content – it just dissapears (the whole VC thing disappears)
Thanks
Try to also install the Classic Editor plugin from WP repository.
Hi,
I have another issue. Every time I update something on the page using VC all content from the page disappears. I have to do everything through classic editor.
Why is this happening? Any idea? How to fix that?
Thanks
Are you using WPBakery Page Builder 5.6 with Classic Editor plugin installed?
Hi,
I’m trying to remove the ‘page-title’ and following block from the ‘Home’ page. I’ve found the page-title info within style sheets but doesn’t seem to remove it?
Regards
Hi,
how exactly are you trying to remove it? You shouldn’t touch the theme’s style sheet nor any of its files. The correct way it so either use the child theme or some custom CSS:
.page-title { display: none; }
However some additional CSS (or code customization) may be required to make it look good as the design was not meant to be used without this element.
Lubos
Hi,
Just want to remove the page name above the services tiles and its block line only on the home page. No where else. I think it will look cleaner that way, then other pages can show a page title.. Make sense?
Hi,
Yup just tested as you said and looks cleaner without it.. Thanks. One other thing I’ve noticed is that on your demo, when you go into a service item it shows a title for that service. EG. Painting in the sidebar shows a title of Painting. Whereas I don’t seem to be able to get a title? And this was before playing with the home page title. Services page itself has a title of Services.
Please share your URL where I can see it.
Sorry all sorted, had commented out a line in page-header, I have a title on Services detail now
Hi, I just purchased your the WordPress Blue Collar Handyman theme and I was wondering if there is a sample content theme available for installation as I made my purchase on the premise that all I would have to do is small modifications.
Hi,
we have installed the theme without problem. When we try to install requirede plugin we have CURL Error 25 timout on external source.
Regards Jean
Hi,
try to install plugins manually then. You will find all .zip installation files in the Plugins folder in the full package downloaded from the ThemeForest. Just go to Plugins / Add New / Upload and instal them one by one.
Alternatively, you can unzip all those .zip files and upload plugin folders under wp-content/plugins via FTP.
Lubos
There is a strange problem with Projects on our site. When you create a new project it automatically populates the gallery with an old Project, and it fills in the custom fields for meta_project_info1_text, meta_project_info1_title, meta_project_info2_text, meta_project_info2_title and we can not delete the contents of these fields no matter what we do.
The gallery can not be changed and the Add/Edit Gallery and Clear Gallery buttons do not work.
I’ve installed the latest theme version again today and ensured the PHP memory limit is at least 128m and still the problem persists.
Any ideas why this would be happening?
Hi,
this is a very specific issue which happens on some installations. You are probably just the third buyer who is reporting this. Unfortunately, I still haven’t figured out the cause of this, since it is impossible to replicate it. However, since you’ve bought the theme a while ago, I assume it worked for you before? Have you made any changes on your installation since then, like installed new plugins or something like that? My guess is that it is caused by the Redux Framework plugin, maybe you can ty to install its older version to see if it would help.
Lubos
Thanks for the info. I checked a few older versions of Redux Framework and going back to 3.5.x still the problem exists.
We noticed the problem about a yr ago originally, however we changed our Projects page so rarely that we didn’t bother to report it and figured it would be fixed in a future patch. However when trying to create some new Projects and alter some old ones we realised it still exists, hence why we’re only now mentioning it.
To get around it we’ve just manually input the numerical image ID’s that we want to appear in the gallery, and this works for now. However you can not delete any of the custom fields they just reappear upon saving. But you can change the field entries and that will overwrite them.
We’ll carry on with this method until a fix is found. 
Yes, doing it manually via custom fields is the only way to go unfortunately in such case.
We are using your them on our website. But we seem to be having issues with Woocommerce. The Add to Cart button won’t show up and we are unable to add any product to our cart. Can you help us?
Hi,
this theme does not officially support the WooCommerce even though the basic functionality should work of course. Please share you URL where I can see the issue.
Lubos
Hi,
For some reason when I try to import demo.xml it says failed to download. Could you help. Thank you
Hi,
please share the whole error message. When you go to posts or pages in admin do you se any demo content?
Lubos
Dear Theme Author; I need to make boxes in banner like you can see on https://www.healthedeals.com/ boxes in shapes with the following names you can find on website:
Hospital Insurance Short-Term Health Insurance Health Insurance Packages Dental Insurance Gap Plans Telemedicine
or like you have provided 8 boxes can I make them less and simple like existing on url I provided.
moreover can I also make boxes under header like you can find on the same website after heading: Private Individual Health Insurance That Fits Your Lifestyle
Hi,
something like that is unfortunately not possible without some customization.
Lubos
Our blog page is not as same as the template https://bit.do/ link to our blog.
Thanks
Hi,
your URL does not work.
Lubos
What exactly do you mean it does not look like in the demo? The only difference is that your blocks have various heights due to different numbers of categories and title lengths.
How to make it symmetrical just like the template
It is not possible without cutting the length of titles and categories to take the same number of rows for each posts.
Also your featured images have different aspect ratios (titles are actually ok).
I need help with the footer and the colors of the theme
Hi,
you will have to contact me via an account with which you have purchased the theme to get support.
Lubos
can we create Blocks which are under heading: “Private Individual Health Insurance That Fits Your Lifestyle” at healthedeals.com/
and create links like: Learn More About Alternative Insurance further can we keep 5 blocks in header as currently we have 8
I need basically theme like that insurance site
Hi,
such block are not available in the theme.
Lubos
can we keep 5 or boxes on banner as currently we have 8 boxes in theme.
You can, but some customization will probably be required to make it look good.
Hi there, I have just purchased a plugin and it does not seem to work with your theme.
http://renovate4680.com.au/enter-here/As you will see, there are no borders around the fields here. All other themes are fine:) The purchased plugin is this one here….
https://plugin-planet.com/usp-pro/The client wanted to launch today a new competition and I was asked to improve the way people upload. Sorry to be a pain…. I am hoping this is an easy fix for you?
Hi,
I am getting a 404 page on your URL.
Lubos
Oops, sorry….. https://renovate4680.com.au/entry-page/
I changed the URL:)
It is just missing the styling, so “it does not seem to work with your theme” seem a bit of a stretch (please correct me if I am wrong). If that plugin does not come with its own styling, then try to nest the whole form shortcode (if it is created via a shortcode) in something like this:
<div class="default-form"> ..shortcode/content.. </div>
Hahah I didnt mean it like that, your theme is awesome….. If i was smart enough to work it out myself I’d be right.
So if the shortcode is [usp_form id=”entry-form”], do i just put that on the second line and use the HTML element or something
Simply switch editor to HTML mode and use this code instead of your current shortcode:
<div class="default-form"> [usp_form id=”entry-form”] </div>
Only getting the submit button 
Are you sure you added a correct shortcode with the correct ID?
All FIXED, Amazing Service
How to update WPBakery Page Builder?
Hi,
update the theme to the latest version and follow the admin notification which allows you to update to Page Builder to 5.5.4 which is bundled with the theme.
Lubos
Urgent please help on our homepage elements overlapping.
Image: https://imgur.com/l8mBPxj website:https://bitly.com/
Hi,
please share your site URL, image alone won’t be enough.
Lubos
Do you have it?
Open wp-content/plugins/lsvr-toolkit-bluecollar/shortcode-generator/shortcodes/portfolio.php, go to line 173 and remove “m-isotope” text.
Thanks
Perfect all fine thanks again
Alignments of items on footer is on left side for all the mobile devices.
https://bit.ly/2DSC2DYWe need it to be center can you please helps us with it?
Hi,
please get back to me after October 4 and I should be able to provide you a custom CSS for that.
Lubos
Please paste it when you are back
Try this:
#bottom-panel { text-align: center; }
#bottom-panel .widget-title::after { margin: 8px auto 0 auto; }
#bottom-panel .form-fields { margin: auto; }
We need to hide page title blog on projects page. Please check the image below: https://imgur.com/a/3Cc72Qt
Hi,
I am currently off computer, please get in touch again after October 4 and I should be able to help you with that.
Lubos
Hi,
when you are editing a service, click on Screen Options in upper right corner and enable Excerpt. Scroll down and add your text into Excerpt field.
Lubos
I have 2 issues so far – first off, I’ve purchased about 20 themes over the last few years and this is the first time I have ever seen where demo content did not include the images shown to sell it!!?? The links you provide to conveniently BUY them are useless, these images aren’t even available to purchase anymore.. The other issue I have is I can’t upload the demo.xml file – i just get the following error: Failed to create new user for admin. Their posts will be attributed to the current user. Failed to import Media “favicon” Failed to import Media “logo” Failed to import Media “logo.2x” Failed to import Media “header-bg (It keeps going from there) If this is a permission issue can you tell me what it is specifically so I can go back to my host to resolve?
Hi,
the fact that images are not included is mentioned in item desciption and it is completely normal. All those images are copyrighted and can’t be legally sold with the theme. Those other themes you’ve bought before which included images eithers used free ones or were breaking the copyrights (I assume you haven’t bought most of them here on ThemeForest, since many authors here don’t sell them with their themes). The Envato recently removed a large number of photos from PhotoDune, many of them were used on the demo indeed, but there is nothing I can do about this unfortunately.
As for those errors, have you checked to import the attachments on import screen? However it seems that only image files failed to import and those are placeholders anyway, I assume that posts and pages were imported, is that correct?
Lubos
I need to use front end editor
Hi,
I am sorry, but the front end editor is not supported in this theme. You can try to remove the code which disables it, however I am off computer for next ten days so I am unable to give you exact instructions where to find it. It will be either inside some file under wp-content/themes/bluecollar/includes or inside wp-content/plugins/lsvr-toolkit-bluecollar/lsvr-toolkit-bluecollar.php (take a look there first). The code itself looks like this:
vc_disable_frontend();
Lubos