23241 comments found.
Mobile menu link color do not work.
https://www.decije-igracke.rs/Capture-1.jpg https://www.decije-igracke.rs/Capture-2.jpg https://www.decije-igracke.rs/Capture-3.jpgTheme Version: 4.7.2; CENTOS 7.5; Cpanel 74.0; PHP 7.0; MySQL 5.7.24
Hi,
Can you please check your site once again after removing the cache, Please check once after deactivating the Fast Velocity Minify Plugin, and then go to Theme Options and click on save changes and finally check your site after removing the browser cache hope you will find the issue resolved and if not then please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
Hi! Thanks for the support. I have a little problem I have a product category called Kurtis but when I go to the page I see Kurtis Archives.We not need Archives word how can i remove it.
Reply me :- rinku@resolutesolutions.in
Hi,
Sorry to say that there is no option in the theme for that so you have to use a plugin, you can use Yoast SEO plugin for that, but please ask from plugin author first that it Could possible or not, Please read this doc: https://yoast.com/wordpress/plugins/seo/titles-and-meta-descriptions/
Thanks.
how to Adding microdata “condition” for products in woocommerce porto theme (4.7.2). Google warning i Missing or invalid data [condition] . Thank you !
Hi,
WooCommerce doesn’t, by default, have a “condition” field for products.
You will need to add a field in the product admin page for selecting the condition type, and then you’ll need to use the available filters for adding in this micro-data.
Please read and follow the instructions written in this doc: https://github.com/woocommerce/woocommerce/issues/15797
Hope it will help you in solving your issue.
Thanks.
when new Woo 3.5 templates theme update?
Hi,
Sorry for the inconvenience our development team is working on the new updated version of the theme and soon hopefully within a week you will find a new update of the theme with having pure compatibility with the latest WooCommerce version as well so until that please be patience.
Thanks for your understanding.
Anyone been able to get Demo 20 to load properly? It’s pretty new. The header and menu aren’t working for me. Thanks!
Hi,
Can you please contact us through our support system with your site WP Admin Login details so we will check and provide you the solution for your issue.
Thanks.
Hi, I try to install the theme and I have several error, I do it for via FTP, so I can’t do it. I need help, thank you
Hi,
Please make sure that your server requirements must meet the latest theme minimum requirements as given in the theme documentation here: http://www.portotheme.com/wordpress/porto/documentation/
And then follow the steps showin in this Complete Video Insstallation Guide of Porto WordPress hope you will not find an issue: https://www.youtube.com/watch?v=U6mqyuDF4GY&feature=youtu.be and if yes then please contact us through our support system with your site WP Admin and Cpanel Login details so we will Install the theme for you.
Thanks.
I can not access the support. I sent an email with the purchase code that once inserted in the support request page is not accepted, a message “Purchase code already used.” appears.
So I think, maybe I’m already registered, but I do not remember the login credentials … By clicking on “Forgotten your password?” an error page appears.
How can I get support since no one answered the email I sent you?
Thank you.
Hi,
Thanks for letting us know, your support account has been successfully created and the reply of your email has been sent please check your email inbox.
Thanks.
Hi! PPQ: Does it support any layout for the blog section like a magazine theme? Our site has a magazine section aswell as a shop. Thank you!
Hi,
First of all thanks for showing your interest in Porto WordPress.
And you can check our all Pre-Built live Demos here: https://www.portotheme.com/wordpress/porto_landing/
Thanks.
Hi guys… i’ve just update the theme and the single product page looks not so good… check https://www.bodyoptimizer.cl/producto/aloe-vera/ i’ve tried everything in the theme options and i cant fix it
Hi,
I think it is the Cache issue at your end, Please once check your site after removing the server, site and browser cache hope you will not find an issue and if yes then please contact us through our support system with your site WP Admin and CPanel Login details so we will check and solve the issue for you on your site.
Thanks.
Hello. Is it possible to use VC to customize product page layout? I’m not talking about adding VC components at the bottom, I’m talking about changing all elements and hooks from the VC, just like in Flatsome.
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes, you can easily Customize the Product Layout from Theme Options and as well as using WP Bakery as per your requirements 
Thanks.
Hi everyone, i need help on this please! =)
Parse error: syntax error, unexpected ’.’, expecting ‘)’ in /home/gonzale1/public_html/wp/wp-content/themes/porto/inc/plugins/plugins.php on line 24
how can i fix it? regards, Felipe
Hi,
The issue you are facing is because of the PHP version, Your site is using the PHP version below 5.6 which is not compatible with the theme so you have to change the PHP version of your site to minimum 5.6 and also please make sure that your server requirements must meet the latest theme minimum requirements as given in the theme documentation here: http://www.portotheme.com/wordpress/porto/documentation/
And please try to upload the theme via Cpanel again as showing in the Complete Video Installation Guide of WordPress here: https://www.youtube.com/watch?v=U6mqyuDF4GY&feature=youtu.be
Hope you will not find an issue if yes then please contact us through our support system with your site WP and Cpanel Login details so we will solve it for you.
Thanks.
Is YITH advanced review compatible? I can see it with default theme but not with porto theme
Hi,
We have not tested this plugin with the latest theme, so we are unable to provide you the suggestion for that, If you want to use you can try any third party plugin with the theme but at your own risk, and you will find all the theme compatible plugins list confirmed from our end here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
Thanks.
Hi,
You can change this text from Woocommerce >> Settings >> Accounts & Privacy >>Edit the Checkout privacy policy. http://prntscr.com/lac003You should use any 3rd party plugin for the custom Thank you page.
Thanks.
Actually, this is me (had the wrong acc) ... —>> Hi there, I just purchased your product and I would like to do a temporary install in one domain and then erase it and completely rebuild on another domain. Can I do that with one single license ? (I would activate the second domain only when I erase the content on the other one)
Hi,
Thanks for posting your Comment with the correct account , We love to assist you.
Yes, you can do a temporary install in one domain and then erase it and completely rebuild on another domain with the same purchase code, but before erasing the theme from the old domain please deactivate the theme from the old domain by going into Porto >> Setup Wizard >> Activate, you will find the deactivate button so just click on it and the use the same theme with the same purchase code on the new domain by following the same procedure, you will not find an issue.
Thanks.
hello, I want from the examples https://www.portotheme.com/wordpress/porto/classic-original/icon-boxes/
insert the box from the 5th row, which Boxstyle & Box effect is this?
Hi,
Those elements are Porto Content Box WP Bakery elements and Text Block is being used in it and you can configure the 5th Row one as showing in this screenshot: https://pasteboard.co/HK309zf.png
Thanks.
Hi there, I just purchased your product and I would like to do a temporary install in one domain and then erase it and completely rebuild on another domain. Can I do that with one single license ? (I would activate the second domain only when I erase the content on the other one)
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
Hi, I noticed that the logo is not getting vertically centered on the theme, how do I adjust it?
Hi,
Please share your Live site URL where the issue occurs so we will check and provide you the solution for that.
Thanks.
Hi,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
@media (min-width: 992px)
#header.logo-overlay-header .overlay-logo {
top: 25px !important;
}
Thanks.
Good afternoon, I have just starting putting a shop together on my website. I’ve used the construction demo.
On another site I’ve built using the theme there’s more to the shop page. I.e categories and search tab on the left that includes a price range bar.
How would I get this to show on my new website?
Thank you.
Hi,
Those Categories and Search Tab on the left sidebar includes a price range bar is coming from Appearance >> Widgets >> Woo Category Sidebar. If you edit Woo Category Sidebar you will find all the widgets in it, so you just have to re-create those widgets and it works.
Thanks.
Thank you. All solved.
Sound’s Great!
Hey. Great template. Pre-order question. In the catalog mode I want to add a basket for products for which the price is not indicated at all in the woocommerce panel. Can this be implemented in your template in catalog mode? Can I place an order without a price in catalog mode? No price display on the basket cart page and checkout page?. Can you help me if I buy a template?
Hi,
First of all thanks for showing your interest in Porto WordPress.
You can hide/show the Price, Add to Cart Button, Reviews for the Shop page when you enable the Catalog mode and if you want to hide the Price from Cart and Checkout page you can easily do it by using simple Custom CSS.
Thanks.
Why does the Porto theme update remove ALL my Child Theme settings – I am unable to update because of this. Child Theme is active so it should not do this. I have even exported my settings, update and re-import settings – no luck. Any suggestions.
Hi,
Please update the theme manually via Cpanel by following the steps given below hope you will not find an issue.
First of all please take the complete backup of your site/theme current version and then please make sure that your server requirements must meet the latest theme minimum requirements as given in the theme documentation here: http://www.portotheme.com/wordpress/porto/documentation/ and also please deactivate all the site third-party plugins before an update because many of the times the third party plugins conflict with the new theme files and creating an issue for the site but you have to activate the third party plugins again after theme update one by one.
Please try to install/update your theme by yourself first if you fail then we will do it for you. Please follow the below steps:
1. Take the complete backup of your current site.(If you are updating theme)
2. Go to CPanelwp-content/themes and rename old theme Porto to anything.(If you are updating theme)
3. Upload the latest zip file of the theme there in wp-content/themes.
4. Extract the zip file of the theme there.
5. Go to WP Admin Panel >> Appearance and activate the theme there.Your theme will be updated easily.
Thanks.
