PS: we don’t need the logins just the link to this page.

That’s allright. I did not expect individual support. In the meantime: I changed the image size a few times in the carousel-settings (started with regular, changed to 1:1, then 2:1 and some others). After that, browser and cache clearing, on chromium the carousel appeared,as in firefox, 100% correct. No CSS fix was, the required. Sorry for bothering you. All the best! /ti

Hi and thank you for confirm! We just explained why we cannot accept pvt logins (but always ready to help here).

Hello!
Unfortunately the filter is a feature coming from Isotope, so carousels don’t allow to do the same natively. I have tried to customize a little the output of the module also adding some custom JS functions, but that generates several conflicts with the cloning system of Owl Carousel. If you want to display all the Isotope element on the same row, instead, you have to customize the output via PHP, CSS and JS, but honestly I don’t know how Isotope would react: you should calculate the width of the row via Javascript and calculate it again each time you hide and show elements.

Unfortunately it is something that can’t be solved easily and it is a kind of customization not included in the Envato policy. I recommend to contact a skilled freelance maybe.

Let me know, best

Hello,
as you can easily imagine we can’t offer this kind of support for customizations, however the file that contains the menu functions is uncode/partials/menus.php, it is quite complicated since it has to generate different output according with theme options.

Let me know if you need further assistance, best

Hello,
everything seems to work fine on our test sites. Could you provide a link to better check please? Or, better, if you don’t want to share your site url, you can contact our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hello,
actually seems to work fine here: https://undsgn.d.pr/z5o1ZD It is a home page built with Visual Composer. Are you running the latest version of Uncode? Could you add more details to better replicate the issue?

Thank you in advance, best

Thanks a lot! Uncode theme plugin update fixed this issue Last question: is it possible to display variable product price as “from $10” or just ”$10” instead of product price range: ” $10-$500”?

Hello, it is something coming from WooCommerce directly, so I guess you could use a plugin like that: https://wordpress.org/plugins/disable-variable-product-price-range/ or you can filter the output (the doc of the filter is here: http://woocommerce.wp-a2z.org/oik_api/wc_productget_price_html/).

Let me know. Best

Thanks for that. Unfortunately this method then removes the ‘Sort by Popularity, Price Low to High’ options you get with normal product categories which isn’t that user friendly on an online shop.

Yes the menu you refer is only native of WooCommerce and cab be activated only with the original WooCommerce loop, you have to decide whether to have this or double tap on mobile. At least you can have the WooCommerce sidebar with this.

PD › At the moment, I have the page under construction, in maintenance mode. It is not possible to send the link yet.

Hi! Not tested but should work:

@media (min-width: 960px) and (max-width: 1320px){
.menu-secondary {
display: none !important;
}
}

Really fantastic, thank you, it worked perfectly, it’s exactly what I needed, thank you very much.

Hi athenstechnologycenter and thank you for appreciate Uncode! No sorry actually is not possible to have the info line (title, date, category etc) as Visual Composer element to be used in a Content Block. Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hello!
Yes actually there are a few templates that are out of date since they have published an update the the day after our latest update, here you can find more info: https://support.undsgn.com/hc/en-us/articles/115004005069

About the issue with the plugin you’re using, please consider that Uncode provides AJAX add to cart function to the single product page as well, while basic themes don’t do that. Unfortunately some plugin don’t support that. So you have to switch AJAX off for all the WooCommerce pages https://undsgn.d.pr/vKX1zk or, if you want to keep the checkbox on and use AJAX at least on shop pages, add this snippet to the file functions.php of a Child Theme in order to disable AJAX for single products only:

if ( ! function_exists('uncode_remove_ajax_from_single_product')) :
add_filter( 'add_to_cart_class', 'uncode_remove_ajax_from_single_product' );
function uncode_remove_ajax_from_single_product($class){

 if ( function_exists('is_product') && is_product() )
  $class = 'add_to_cart_button';

 return $class;

}
endif;

Let me know, best

Super !!! Thanks for the help !

Hi webworkeuropa and thank you for confirm!

Hi, from here the first slide is always loading properly (even if I see you have some error caused by a cache plugin): https://undsgn.d.pr/nQr3lw
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately (or at least ask support from an account that bought the theme)! Thank you!
https://support.undsgn.com/hc

It’s supposed to load text. But it dosen’t until it appears again :-/ What can be the problem?

Hi, have you read our reply? Please deactivate your cache plugin first and in case ask support with an account that have bought our product, thank you!

Hi KaineLabs! We’ll reply your message privately.

ps: sorry I thought you have send a private message, please send us a pvt message.

Done i sent it to you, Thank you ^^

Hello!
You can edit the file uncode/woocommerce/single-product/product-image.php in your Childe Theme. Just add to the link the data attribute you prefer: data-title for the title and data-caption for the caption.

For instance:

... data-title="' . $image_title . '" data-caption="' . get_post_field( 'post_excerpt', $post_thumbnail_id ) . '" ...

in this place https://undsgn.d.pr/cXsRv3 So you can display the name of the image and its caption. Just an example.

If you need further support on this, it is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution and if you have some server problems we’ll offer a refund! Thank you!
https://support.undsgn.com/hc

Thanks, I’ll write a ticket cause for variations product, it’s not working well. Thanks

Hi creativ3y3! Actually I don’t see any problem with the upcoming release it will introduce some cool features (probably) and it seems logic that a popular theme like Uncode will stay update.

Thanks, thats great news. Looking forward to continuing to use this great theme!

Hi creativ3y3 and thank you for confirm! In my opinion it will need a bit of time to understand how Gutenberg will change WordPress but obviously we’ll move in the correct path.

Hi deeluuxe! We don’t know about this “Slider Hero” plugin (sorry but there ae 30.000+ only free plugin) but if both Uncode both this plugin use the same framework they are not compatible and there is nothing we can help as I think also the plugin author (this is the base structure of the the theme and of the plugin). In case we can offer a refund but it’s not possible to modify the framework all our options are based, sorry.

Hi Undsgn!

First: I love your theme – I don´t want a refund. I´ve asked the plugin author to check the conflict. This is what they wrote:

Both our plugin and the theme are using a Framework called Option Tree for the settings area. OT has specific standards how to use it with themes and plugins to avoid conflicts. Problem is that this theme customized OT and made changes. As such those standards are not in place. My guess is that you will run into similar problem with other plugins in future as OT is quite popular.

For me this sounds there could be a solution to get both the theme and the plugin work together, or am I wrong?

I understand you can´t know all plugins that are available for WP. So here´s the link: https://codecanyon.net/item/slider-hero-wordpress-slider-plugin-and-intro-maker/21209630

Hope there´s a solution! Jan

Hi deeluuxe! Sincerely I don’t know if the problem is that we have a slightly modified version or simply (and most obvious) the 2 systems collides since they have common codes. In years it’s the first time we see a plugin based on OT, since this is a Theme Options framework UI not a plugin framework. Anyway as told above there is really nothing we can help since this is the fundament of Uncode and we cannot modify our theme for a plugin that use a theme options framework for his options and has only 106 sales in 1 year.

Hi goldjunge! From what we see you have an old version of Uncode (1.7.5) whilte the last version is 1.9.2, please try first to update: https://www.empiria.de/empiria-web/wp-content/themes/uncode/style.css
If this doesn’t help please ask your client to open a ticket since as for Envato policy only the user that bought the theme can access support services.

Not tested but try this:

a[data-filter="grid-cat-1"] {
    color: red !important;
}

That is spot on. thanks for all your help, it looks great

Thank you for confirm!

Hi mohdfr! What you mean exactly? Can you please articulate a bit more? In case please send the link to your site so we can understand?
PS: does this happen only now for some reasons or this is a new installation?

No, we suggest to use the Child Theme only if you need to insert your massive code customisations. If you need to insert just few lines of codes relative to a single page you can also use the Custom CSS: https://support.undsgn.com/hc/en-us/articles/213456149

Ok got it ! thanks for your quick response!

Thank you for confirm!

OK as told before it’s not easy to help if no customers have reported a similar problem in the past, if this is an issue of the theme I think here you should find dozen of similar message for navigation bar not visible.

You’re right! I thought the same. So i’ll open a ticket, therefore you can enter in the back-end of the website. Thank you anyway

Thank you for understanding, I’m sorry but I have finished my idea from the “outside”, in case just test a fresh install local with demo contents imported maybe this helps understanding the problem.

Hi, try these links. https://uploadfiles.io/7ohxh https://uploadfiles.io/bk5jg

Hi, not sure why this not happen in our demo but please try to paste this code:

.tmb-content-lateral.tmb-round.tmb > .t-inside .t-entry-visual {
    -webkit-mask-image: none;
}

Hi, it works fine now, thanks a lot.