Hi and thank you for appreciate Uncode! Unfortunately this is not a feature we offer, at least you can try to ask a quote for this customisation, here our extra services suggestion: https://support.undsgn.com/hc/en-us/articles/115000555209-Extra-Customisations

I think I understand a bit more now about WooCommerce: I need a category hierarchy Top “Men” (with sub-categories: shoes, shirts,...), top “Women” (with sub-categories: shoes, shirts, caps,...). This theme makes it easy to access categories and sub-categories: https://preview.themeforest.net/item/the-hanger-modern-classic-woocommerce-theme/full_screen_preview/21753302?_ga=2.84277721.1932386970.1541778385-2032439028.1541778385

On top of the categorie/sub-categorie “filter”, an additional Ajax filter would be what I want/need. The filter will access the attributes assigned to the products and filter without page pre-load.

I guess I’ll install Woocommerce in an existing Uncode project and try waht I can achieve…

Hello!
Unfortunately WooCommerce provides the ability to display filters on shop pages only (the main shop, the product categories, tags etc.). It is a limitation of WooCommerce itself.
Best

Hi, no sorry I think you need some special features multi-purpose themes like Uncode don’t offer natively.

A follow up question: do photos in galleries support Like/un-Like feature that I could ask clients to use to indicate selection of photos on a private page? Filtering based on Liked/chosen photos would also help, but is not crucial.

Hi davydden! No sorry this is not one of the native features, it was initially available for blog posts but recently removed cause these features are no more compliant with GDPR terms (different if the page is private and you have consent from the client to store their datas, choice is a data). Anyway not available for galleries. In case you can ask for a customisation: https://support.undsgn.com/hc/en-us/articles/115000555209

Because of this issue (mentioned above) I am completely unable to add any images to galleries.

Hello!
What version of Uncode are you running, sorry?

Hello!
Sure, you can use a custom CSS snippet:

@media (max-width: 959px) {
  .row-breadcrumb {
    display: none !important;
  }
}

Put it into “Theme Options -> CSS/JS -> CSS” or into your child theme and change the max-width as you prefer (it corresponds to the monitor resolution).
Let me know, best

thanks

You’re welcome!

Hello and thank you!
Yes, of course we know it: almost all the themes on ThemeForest get the same result (you can try with the most popular ones like Avada http://themecheck.org/score/wordpress-theme-avada.html or BeTheme http://themecheck.org/score/wordpress-theme-betheme-v20_9_7_5.html for instance). That’s because of the amount of features in particular: basic themes, as you can easily imagine, don’t need some of the features checked by that tool and, however, we’re compliant with the Envato standards and an Envato reviewer approves each theme update only if it stays compliant to their rules. Actually Uncode has a higher rate than other themes for Envato standard:

• https://undsgn.d.pr/NNVjZE
• https://undsgn.d.pr/8cV3rc
• https://undsgn.d.pr/Av6F2l

Does this answer your question? Let me know, best.

Hi, thanks. Something like PAGE A, button -> onclick, [block-1] toggle/show below that button?

Hello,
you can display a Content Block with the Content Block module available in the Page Builder. Just hide it somehow (a custom class for instance) and than create a Javascript function to display it and hide it, something like:

<script>
jQuery(document).on('ready',function(){
    jQuery('.your_button_class_or_id').on('click',function(){
        jQuery('.your_content_block_class_or_id').toggle();
    });
});
</script>

Of course there are more elegant solutions, for this I recommend to contact a freelance and discuss with him what your favourite one is.

Let me know. Best

thank you

Of course I have to create a ticket is support desk, but my support period is finished long time ago. I bought the theme a few years ago, but did not use it. After the purchase, I downloaded it, tried it and immediately deleted it. Began to use it just now. This is the first site that I create on it. What can you advise me in this situation? Maybe you have exceptions for such cases? Best regards!

Hi,
we are sorry but you bought Uncode in 2016 and your support is expired from October 2016, moreover for what we can see you also asked support in 2017 (https://themeforest.net/comments/20804445), so it’s supposed you have used Uncode. Anyway we as author have also to abide by the terms of contract with Envato (ThemeForest) which is to the customer and marketplace own interests.

Of course, you must respect the rules and in no way will I ask you to break them. But believe me I really did not use this theme. Yes, I was trying, to setup. But it did not suit us. So we refused to use it. But thank you any way. Your support is really best I’ve ever seen.

I’ve understand this but we are not able to replicate in our installations and help, so if you need our support we need to access you installation. Thank you!

so, what can i do to access my installation?

If you need private help you need to open a ticket in our Help Center.

Hello!
Could you add details or an example please? Uncode allows to have sticky columns for instance: https://undsgn.d.pr/orZfs1

Allow me to remind you that support is also offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi, from here I’m not able to verify the problem as well I’m not able to see from this new video, anyway I’m fwd to developers and if there is some issue or possible improvement it will be part of next update. Anyway we remind that if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Thank you!

Thank you for confirm!
PS: Anyway really nice design and use of Uncode from you video, let us know if you would like to get published when finished https://undsgn.com/uncode/showcase/

Hello,
if the dev site isn’t active anymore, just click again on “Register your theme” and the activation will be transferred to your new theme and removed from the old one automatically. More info here: https://support.undsgn.com/hc/articles/115002308845

Let me know, best

Hello,
the file you mentioned is the one containing the font icons. Even if it is loaded multiple times (each time an icon selector is required) it should be cached after the first time.

Please, allow me to remind you that you can activate the AJAX feature to avoid to load Theme Options after each save action: https://undsgn.d.pr/6XOooh For a more detailed check up I recommend to contact our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Awesome, if you wanted to share it with us it would be great, otherwise have a nice day!

I deleted the image from the content and insert it again and after that it was ok! I guess that happened because i changed the size of the image (first medium size, after custom size).

Thank you

Hi, Username – tirumalas

We submitted ticket from another account, username – symphonizeinc, ticket id – 1291426

Hello,
there’s no ticket with that ID or that username in our help desk. Are you sure you used our support center https://support.undsgn.com/hc? What’s the url of the ticket sorry?

Thank you in advance, best

Hi and thank you for interest! Actually these are the pages we can offer (the pages are there but it’s a basic design), we have in the to-do list to add new options and design for them, but it’s not something you have now or we can add for you now.

Thank you for your reply! I have no choice but waiting for that update. Hope it won’t take long. It will be worthy ‘cause I love the theme so much.

If you need to use AMP plugin and it doesn’t work with the theme, just specify that in your refund request.

Off course our support center is available before doing that to clarify possible doubts.

Best

Cool, i will shop them with account of my company. Thank you.

Thank you too, have a nice day

Hi! This seems so odd, we have seen so many multisites with Child Theme without any issue. What plugins you have? What you have in the Child? Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

I have resolved the issue, was related to multisite setup and htaccess rule. Panic over

Awesome, have a nice day!

Hello axelduke!
Yes, it is (even if it remains based on WPBakery Page Builder) and it will be compatible with WP 5, we are already working on its beta versions. It is also compatible with PHP 7.2 since Visual Composer is compatible as well.

Best

Thanks!

Thank you for confirm!

Hi, does this happen after some actions or never worked? From what we see the video is not here: https://undsgn.d.pr/1cKIYy
We tested now and everything is working as expected, is this video private? What happen if you test with another video? For example we tested this ( https://www.youtube.com/watch?v=1Ob7fwCPcQg&autoplay=1 ).

Hi, no that same video is running smoothly and well on another website of mine: http://blackgospelexperience.nl Thats loaded with another theme, so the video-link is correct. And no this never worked..

Can you please send the video URL so we can test?