Hi,

Thank you for taking interest in our theme. By regular licence terms, you are able to use one theme licence for one website https://themeforest.net/licenses/terms/regular

Best, Qode

Hello there,

Thank you for your message. We are working on our new theme updates. We already added in previous theme versions styling compatibility with Gutenberg editor. So, there is no need to be worried about. Bridge theme will be updated after new WP is released.

All the Best, Qode

Hi,

Try to choose two columns https://www.screencast.com/t/vA58DqT2rAz and then add just one Pricing Table inside and add this part of code: .qode_pricing_tables.two_columns .q_price_table { width: 100%; }

in Custom Css field.

We hope that is what you’re looking for.

Best, Qode

Hello,

Thank you for choosing Bridge. Please, open a ticket at https://qode.ticksy.com and include your site URL with wp-admin access. Our support team will gladly help you there to setup your site within our theme.

Qode

Hi again,

We rechecked your images, and as we could see, product images are shown in pretty good quality https://www.screencast.com/t/YWALnVQV2 https://www.screencast.com/t/wz660bHZVM8X

Qode

Hi,

Actually i dont agree with you. Thumnails looks way better on all sites i hav running woocommerce. This is the only one that i have that have blurry images and run your theme.

The second screenshot display the original image, so yes it’s perfect, but the shop and single products thumbnails are blurry.

Regards.

Hello,

In WooCommerce 3.3, plugin author removed thumbnail image sizes so you won’t be able to set dimensions anymore, but as you can see here: https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/

If you need some other size, you can add custom image size as covered here: https://github.com/woocommerce/woocommerce/wiki/Customizing-image-sizes-in-3.3

So you can add following code for gallery size inside function which hooks onto after setup theme hook:

add_theme_support( ‘woocommerce’, array( ‘gallery_thumbnail_image_width’ => 300, ) );

Best Regards,

Qode

Hi,

We need to check this closer. Could you, please, open a ticket at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will investigate. Thanks

Best, Qode

Hello,

Thank you for writing in and taking interest in our Bridge theme. We do not have demo site with exactly with printers, but we could suggest to check some of our demo sites from Business category. So, for example, instead of smartphones you could add your printer products: http://bridge227.qodeinteractive.com/ http://bridge176.qodeinteractive.com/ http://bridge102.qodeinteractive.com/ http://bridge194.qodeinteractive.com/ http://bridge42.qodeinteractive.com/ We hope these links will be helpful. Just imagine your own product there instead of our examples. If there is any other doubt, please, let us know. Thanks

Qode

Hello there,

Please, just follow instructions from this article where are added instructions how to fix this https://qode.ticksy.com/article/11730

Best, Qode

Hello,

Just go to Qode Options > Social and there click to Connect with Instagram https://www.screencast.com/t/jAZX7amTV

Best, Qode

Hello,

Please, reach our support team at https://qode.ticksy.com for any questions like this one. Just open a ticket and include your site URL with wp-admin access and our agent will gladly assist you there.

Best, Qode

ok, I opened a ticket

Thanks!

Hello,

Thank you for choosing our Bridge theme. Please, send us here your page link so we could check it closer and find out why it is showing differently on your side. Thanks

Qode

Thank you for your quick response. This is the link to my page: http://mymediaa.wwwnlss8.a2hosted.com/addon.domains/kovinea.bridge98/

Thanks.

If you already imported all pages on your side, now you should set homepage. In Settings > Reading you could choose Homepage as your first page. If you need any further help, please, open a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you there.

Best regards, Qode

Hello there Ludovic,

Thank you for writing in! Please note, Bridge is multi purpose theme with a lot of features and elements, and theme demos were not optimized for speed, but users can fix this by following instructions from some testing tool like GTmetrix – by enabling gzip, installing caching plugin (we are using W3 Total cache) and by using CDN. We have positive feedback from some users that they were able to optimize Bridge theme to load for 2 seconds. Of course good hosting plan will also have great impact on site speed.

You are welcome!

Best, Qode

Hi,

Try to add this part of code:

@media only screen and (max-width: 1000px){
    .mobile_menu_button {
        float: right !important;
    }
}

in Qode Options > general > Custom Css.

Best, Qode

Hello,

You need to have more then 5 items with reviews in order to see this Top Reviews carousel.

Best, Qode

Hi,

You are just getting info about outdated files. Everything is working well in shop process. So, just ignore that info and in next update, we will included all new files for the latest WooCommerce version. Thanks for understanding.

Best, Qode

Hello,

We need to check this closer. Please, open a ticket at https://qode.ticksy.com and include your site URL with wp-admin access so our agent could investigate and help you there.

Best, Qode

Hi,

We have just checked this and it is working fine on our side. Could you, please, open a ticket at https://qode.ticksy.com and include your site URL with wo-admin access so our support agent could check this closer on your website. Thanks

Best, Qode

HI,

Your ticket has been answered. Please, chek response on ticksy.

Best, Qode

thank you very much

You are welcome!

Hello,

We are sorry to hear this. Our theme’s code is of highest quality, and Bridge users have managed to optimize their websites loading times down to 2 seconds , but this depends on several factors. Having good hosting server configuration is a must! Then, you need to optimize your content properly, use some caching plugin, and there will be no worries in that case. Just note that we didn’t optimize our demo sites, since they are quite large content wise , since we wanted to show all available theme features, and also, highest quality images, we didn’t optimize media as well. Just open a ticket at https://qode.ticksy.com/ and include your site URL and our agent will gladly help you to improve page load time.

Qode

Hello,

Try to contact your hosting provider to help you with this part. Or reply on you ticket with ftp and wp-admin access and our agent will help you there.

Best, Qode