12822 comments found.
Hi author, We want the users to be able to book the rooms for ONE DAY only, let’s say 9AM to 6PM, so no need to have a check out date. Can we do that with your theme?
Hello,
Currently, theme does not yet supported the function you want.
Thank you.
Hi to all, I purchased and I love this theme. I would like to ask for information: if I display a room page of a hotel via firefox (like this on a demo: https://travelerwp.com/hotel_room/standard-double-room-2/ ) availability calendar don’t show. Is a bug of a theme or a firefox problem? Thanks
It seems there are have a bug related to FireFox browser.
Our team will check and fix it immediately. In this time, you can submit new ticket in our support system and provide your site details so we can help you fix it.
Thanks
Hello
In regards to travelpaouts Flight search white label. 1.Can i change or set a default language and currency of the flight search result, if so how? 2. how do i change the yellow header background of the Flight search result ? 3. still on travelpayouts white label flight search results, can i disable the hotel option on the header, as i want flight only.
many thanks
You can create a ticket on our support system http://shinehelp.shinetheme.com so we can check for you.
Hello, In the list of hotels, before there was no need to have availability in the inventory to show the results of the search. Now (in the new update) ... all the products have disappeared until I have realized that it is necessary that there be availability in each hotel to appear in the search results. Is this correct?
Another thing, in the configuration of the card of the hotels, the average price is not calculated correctly. Is this correct? Regards!
Hello,
1. In the search page result, theme will check the availability of the room for each hotel. If the room of hotel is not availability, the hotel will be not shown.
2. There are 2 options to set the price of hotel.
- Auto calculate price avg : Automatically calculate the price of the room during the stay.
- Price AVG : Adjust the average price of a hotel when Auto calculate price avg is off.
https://travelerdocs.wpengine.com/docs/theme-feature/hotel/hotel-price/#post-91Thank you.
Hi. 1.Main header background cannot be change from default colour.(can i have a ccs code to input my own colour ) 2. Social Options (for log. n- twitter, facebook- Google) doesn’t appear on the front end when turned on. Thank You
Hello,
1. You can go to “Theme Settings” -> “Styling Options” -> “Header” tab then change “Header background” option to change header background.
2. Please go to “Theme Settings” -> “Social Login” then put information for each social network then check again.
You can create a ticket on our support system http://shinehelp.shinetheme.com so we can check for you.
Thank you.
Hello 2. Is Done now. Thanks. 1. is still an issue. i have followed the instructions above but to no avail. still the header background remains as default. can i have a css code ? so i can chage it in the coustom css. Thanks
You can create a ticket on our support system http://shinehelp.shinetheme.com so we can check for you.
Can i have a css code to change the header background instead. ? Thanks
Hello,
Yes, you can create a ticket on our support system http://shinehelp.shinetheme.com so our supporter can help you.
Thank you.
hi please i need your help , after updating the them , even after a sync avaibility & upgrade date , allways i can’t get hotel on hotels search result please can you help me on this
Hello,
You need to check the availability of hotel room. If the room of hotel is not availability, the hotel will be not shown in the search result page.
Thank you.
i have checked everything the hotel room is available : for example you can book a hotel by clicking directly on it but form the search form impossible
Hello,
When you edit hotel, you can go to “Other Option” tab then set value of option “Book before number of day” to 0 then check again.
Thank you.
Really it’s the case all the hotel are set 0 but nothing shown , really im sorry for that , but i was very happy with the theme and specialy for the update everytime with new things but now im done i can’t solve that im blocked
Hello
There are have some option you need to check to make hotel appear on front page:
1. Hotel must have available room to book so you have to create at least room and assign to hotel.
http://travelerdocs.wpengine.com/docs/theme-feature/room/2. When you create hotel, please set Book before number of day to 0 to make hotel can book at current time.
http://travelerdocs.wpengine.com/docs/theme-feature/hotel/other-hotel-options/Thanks
hello ; i told you that everything works fine untill the last update , i know very well how to configure every service , but after installing WPML i lost every thing can you help on that
Please create ticket in our support system so we can help you check it.
Thanks
Hello,
I have freshly installed from frem theme bundle. Themes, plugin installed successfully. And demo also imported.
I created a google map api and also entered API key to theme setting. When i go to add/edit location, it syas “This page can’t load Google Maps correctly.”
but, i can see map. but can not mark the point on map for location
Thank you
Hello,
Maybe your API key is incorrect so please get API key again then enter into theme settings.
Thank you.
Have you any Android app for this theme based sites?
Hello,
We do not yet supported android app for theme.
Thank you.
Our team is have plan and will release for all IOS and Android apps in future ( maybe next 3 months )
I have purchased this theme and installed it on http://www.viaguate.com/ using the purchase code. For some reason I had to reinstall WP on my same domain but this time it says that the purchase code is already used. How can I solve this problem. I need the theme to be installed over there with all dummy data. I did not find any option to deregister the theme.
Hello,
Please deregistration key if you want move to new domain. You can refer our document below:
https://travelerdocs.wpengine.com/docs/other-feature/advance-featured/product-register/#post-1044You can create a ticket on our support system https://shinehelp.shinetheme.com/ with your purchase code so we can deregistration for you.
Thank you.
Hello , I had a purchase code for your theme in WordPress but I deleted the old WordPress and now I need the code for using it in a new WordPress .. When i insert the code it says that i cant use it .. how can I delete my code on the old WordPress so I can use it again ?
Hello,
You can provide for us url of website you have installed so we can help you.
Thank you.
in this url I want https://propertytailors.gr
Hello,
I have removed the purchase code for you. Please check again.
Thank you.
Hi, is there any ST tours plugin to display only the featured tours? From what i see, you provide the ST list tour, but it has the option to display the tours from featured locations, not the featured tours. thanks
Hello,
You can use “Order By” option in ST List Tour element to display the features tours. You can refer my image for more details.
https://imgur.com/a/IZOkHYmThank you.
Hi, of course, this is the first that also came to my mind. But what if you want to include only the featured tours and you don’t know the number (which is the most common scenario in most cases). Order by featured tours is not enough since it will also display non-featured tours. Could you please advice? thank
Hello,
Currently, Theme does not yet support the element you want. We will create plan to update into theme in the future.
Thank you.
ok, thanks!
ShineTheme, i plan to buy your theme, only for use Ads Booking, but i tried on your DEMO https://travelerwp.com/affiliates-page/ and don’t worked! Can you please could share some websites that use your THEME, for me check how is the booking.com filliate program? thanks
Hello,
We have checked again and theme have issue with form of booking.com affiliate so we have changed to the iframe of booking.com form. You can go to https://travelerwp.com/affiliates-page/ then check again.
Thank you.
Thanks for fix! Theres any possibilite for use this on other Wordpress Theme ?? I mean install like an plugin on my website??
Hello, how do I install this demo on a single hotel website?
https://travelerwp.com/hotel-single-home-1/Hello,
You can refer our document for more details for how to update new layout:
https://travelerdocs.wpengine.com/docs/licenses-and-support/faqs/how-to-update-new-layout/#post-1799Thank you.
Hello,
something is going wrong,
I can install the option tree, its giving an IP error, i tried it many times on my wordpress, but cant install and the demo import does not work.
Thanks
Hello,
Since 11/07/2018, option tree plugin is no longer available on wordpress to download.
You can download it here
https://travelerdocs.wpengine.com/docs/installation/traveler-plugins/option-tree/#post-1888And in the next version, you need to register your purchase code before install demo data.
https://travelerdocs.wpengine.com/docs/other-feature/advance-featured/product-register/#post-1044Thank you.
Dear Sirs, I would like to buy this template, but first I need some information.
1) If an hotel puts its own rooms on this template, will the room automatically go on the various OTA (Booking, Expedia …)?
2) When somebody takes on Booking the room coming from my webiste, the transaction goes on between my website and Booking or between The Hotel and Booking?
3) When the reservation on Booking is finished, we receive the email from Booking and our website sends an email to the hotel automatically?
4) When somebody books a room on our website, it automatically disappears from the various otas like on a Channel Manager?
5) Is it possible to create a new tab where to choose combined packages? (E.G. Flight + Hotel, Ship + Flight …)
6) Can our agency be part of the OTAs system, together with Booking, Expedia etc.?
7) Is WP ALL IMPORT the advanved version? I mean, will I be able to fully use it?
Please let us know, so that we can buy the theme.
Kind Regards Tommaso
Hi, can you answer, so that I can buy the template?
Hello,
1. You can set the external link booking for your room. When customer click to book room. They will be redirected to url you have used.
2. When customer create new booking, the transaction goes on between your website and customer.
3. Yes, when have new booking, customer, admin and the hotel will be received email notification.
4, 5, 6. Theme does not yet support this function you want.
7. Traveler all import is fully compatible with the free version of WP All Import. You can refer our document bellow.
https://travelerdocs.wpengine.com/docs/theme-settings/all-import/#post-1571Thank you.
Hi, i need to install the theme in a new installation, the old one has been deleted but when i trie to put my licence i get this error … Purchase code has been used by another site, and thats not true
Hello,
In the new version, you need to deregistration key if you want move to new domain or reset site.
You can refer our document for more detail.
https://travelerdocs.wpengine.com/docs/other-feature/advance-featured/product-register/#post-1044Because your purchase code has been registed on our service so when you put it for another site, you will get this error.
You can send an email with your purchase code to contact@shinetheme.com, we will check and deregister code for you.
Thank you.
I am very interest about it but I wonder if the client don’t have a paypal account how is the way to accept credit cards? Thank you!
Yes you can use with Credit Card for payment on our theme. You can use Stripe.com method for accepted credit card
+. Stripe Payment Gateway WooCommerce Addon https://wordpress.org/plugins/stripe-woocommerce-addon/
Hi there, I purchased this theme. I installed the theme and tried install plugins. But there had a problem with optiontree. I couldnt install it. “Something went wrong with the plugin API.” Whatever I tried install demo but I couldnt do it too. Just said wait! After I reinstall this website but now got license error!
Can you login to my test website and install demo content with all services?
You can refer our document bellow to get that plugin:
http://travelerdocs.wpengine.com/docs/installation/traveler-plugins/option-tree/Thanks
Hi, Im a tour operator. I have sub agents and travel agencies. I need to know: 1. can i give them login password and give them different conditions of prices or commissions then each other. 2. can i change labels? for exp. Hotels to Vacations, Car to charter etc? 3. is there any payment integration or interface to paypall or credit/debit cards? 4. can i make interface/integration with specific software like sejour?
please contact me via email ayhan@nish.al thank you Ayhan
Hello,
1. The user can register an account as the partner then they can buy membership package with different commissions per item. After register account, they can create and manage their listings in the partner dashboard.
2. Yes, you can change this labels.
3. We now provide 8 payment methods: Submit form , Paypal, Stripe, Payfast, 2Checkout, Skrill , Authorize.net , PayUbiz. You can turn on or turn off them for each listing.
4. Theme does not yet support that function.
Thank you.
After update theme items doesnot appears in search result… if I create and save it from the wordpress panel it works, but if I create it from the front-end dashboard no. Please check it maybe is a bug…
Hello,
Thank you for your information, we will check this issues to update into theme.
Thank you.
ok but it’s a critical problem…
everytime I need to update data from theme settings to let items work in search…
You can refer our document bellow for more details of update data:
http://travelerdocs.wpengine.com/docs/licenses-and-support/faqs/why-should-you-use-upgrade-data-feature/Thanks
the problem still remain after upgrade data. When I submit for example an activity it doesnot appears in search result…
