16512 comments found.
have tried installing jupiter x and thankfully I hit the live preview button before activating it as it doesn`t work 
This is the first theme I have bought on here that doesn`t even load up. this is all it says (This page isn’t working is currently unable to handle this request.
HTTP ERROR 500)
I have also downloaded all files and documentation and this is what is in the documentation file: a webloc file and a text file that says this
Change Log for Jupiter X : https://themes.artbees.net/support/jupiterx/release-notes/ Change for Jupiter https://themes.artbees.net/support/jupiter/release-notes/Pretty terrible documentation, there are far better themes on here that actually work and provide you with PROPER documentation
Hi
The shared link are not our documentation. Please check the below: Artbees Themes Support, documentation and tutorials
Also, In case you have any problem, please create a support ticket, our support team, will check everything and fix it for you.
Hello Have Turkish language ?
Hi
Could you please let me know which language do you mean?
Actually, we don’t have pre-translated Turkish language. But you could translate all Jupiter texts on backend and frontend.
Also, please check this Turkish demo:
https://themes.artbees.net/pages/woocommerce-shop-customizer-landing-page-turkish/Hi, How long will you support and update Jupiter 6. I don’t want to develop any new sites with Jupiter X untill i am sure its a stable version.
Hi
We have release the official version of Jupiter X 1.0.0 and you could use it. It has more than 70 templates and you could check them.
Also, we’ll support the Jupiter theme for 2 years.
Hi, is Jupiter X and Elementor compatible with Dokan plugin?
Hi
We have not checked Dokan plugin with Jupiter X and also, we don’t have any conflict report regarding this plugin so far.
Dear team, I just bought Jupiter and installed the X version. My api key doesn’t work so I don’t know what to do about it…
Hi
Please follow this article: https://intercom.help/artbees/jupiterx/getting-started/registering-the-themeIn case your problem didn’t resolve, please create a support ticket:
https://intercom.help/artbees/jupiterx/getting-started/registering-the-themeI have jupiter theme license from 2014, how do I download newer version now? Is it should be lifetime updates right?
Hi
Yes, it’s lifetime update. You could download the latest version from the Themeforest.net download package.
Also, you could download all Jupiter versions from here:
https://themes.artbees.net/dashboard/releases/Hi Jupiter, FYI according to Google, the mobile speed for the theme is very slow (11/100): https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fdemos.artbees.net%2Fjupiter%2F&tab=mobile
Hi Google Insight has changed its parameters recently. It’s not for our demos and it’s for all sites. Please check it with powerful tool GTmetrix.
To learn more about the Google Insights problem please read this great article:
https://wp-rocket.me/blog/the-truth-about-google-pagespeed-insights/One important questions.
Is Jupiter X supporting mega menu as Jupiter 6? Or I have to buy Jet Menu plugin or something else… There nothing in your tutorial about mega menu option.
Thanks.
P. S.By the ways I am happy to work with Jupiter theme since 2016. Thanks again.
Hi
Thank you for choosing Jupiter 
Currently, you can use UberMenu plugin to create a menu you wish. The plugin is fully compatible with the theme. We’ll add built-in mega menu for next Jpiter versions.
Hello, I’ve already purchased and install Jupiter 6 on server (not the first time) but as I can see Jupiter X is BETA for now. There two folder Jupiter 6 & Jupiter X How can I explore Jupiter X only on my localhost. There is only one key/pass to unlock the theme.
Thanks.
Hi
Please create a support ticket, our support agent will provide you an API Key for the Jupiter X.
Does it includes static version of the theme?
Hi
Sure, you will have Jupiter V6.1.6 with Jupiter X(our new theme).
In case you have more question please let us know
Is it available online. I want to buy just static version and not wordpress.
Hi
If you would like download the HTML version of Jupiter theme, Unfortunately, it’s not available. Only the Wordpress version is available.
Hi there, after the update of the theme it looks like the color setting of the ‘Fancy title’ object in the page builder doesn’t work anymore. Color setting is #ffffff but titles are displaying grey…
Hi
Kindly please add the below codes to the Theme Options > Advanced > Custom CSS:
.mk-fancy-title.color-single span, .mk-fancy-title.color-single p {
color: inherit;
}
I’ve opened a ticket yesterday and have not received a reply yet. Ticket Number: #85674. I just need to know if you can rectify the issue cause I really need to work on my client website.
Hi
I talked to our support team. You’re ticket already replied.
Very good theme.
Here are some small issues:
- This warning is returned when saving menus (not sure if related to other plugin – will investigate further) but posting here in case somebody else encountered the issue: Warning: count(): Parameter must be an array or an object that implements Countable in /public_html/wp-content/themes/jupiter/framework/admin/general/mega-menu.php on line 36
- Also, here are some PHP 7 compatibility checker warnings and errors that could be addressed in future updates:
FILE: /home//public_html/wp-content/themes/jupiter/framework/includes/phpquery/phpQuery.php
FOUND 1 ERROR AND 15 WARNINGS AFFECTING 16 LINES
1041 | WARNING | Function create_function() is deprecated since PHP 7.2; Use an anonymous function instead 2092 | WARNING | Function create_function() is deprecated since PHP 7.2; Use an anonymous function instead 2099 | WARNING | Function create_function() is deprecated since PHP 7.2; Use an anonymous function instead 2114 | WARNING | Function create_function() is deprecated since PHP 7.2; Use an anonymous function instead 2120 | WARNING | Function create_function() is deprecated since PHP 7.2; Use an anonymous function instead 2143 | WARNING | Function create_function() is deprecated since PHP 7.2; Use an anonymous function instead 2149 | WARNING | Function create_function() is deprecated since PHP 7.2; Use an anonymous function instead 2154 | WARNING | Function create_function() is deprecated since PHP 7.2; Use an anonymous function instead 2167 | WARNING | Function create_function() is deprecated since PHP 7.2; Use an anonymous function instead 2180 | WARNING | Function create_function() is deprecated since PHP 7.2; Use an anonymous function instead 2220 | WARNING | Function create_function() is deprecated since PHP 7.2; Use an anonymous function instead 2239 | WARNING | Method name “phpQueryObject::__pseudoClassParam” is discouraged; PHP has reserved all method names with a double underscore prefix for future use. 2475 | WARNING | Method name “phpQueryObject::__loadSuccess” is discouraged; PHP has reserved all method names with a double underscore prefix for future use. 4283 | WARNING | Method name “phpQueryObject::__dumpTree” is discouraged; PHP has reserved all method names with a double underscore prefix for future use. 4751 | WARNING | Function create_function() is deprecated since PHP 7.2; Use an anonymous function instead 5645 | ERROR | Using ‘break’ outside of a loop or switch structure is invalid and will throw a fatal error since PHP 7.0
FILE: /home//public_html/wp-content/themes/jupiter/framework/custom-post-types/custom_post_types.helpers.class.php
FOUND 1 ERROR AFFECTING 1 LINE
80 | ERROR | preg_replace() – /e modifier is deprecated since PHP 5.5 and removed since PHP 7.0
FILE: /home//public_html/wp-content/themes/jupiter/sidebar.php
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
1 | WARNING | File has mixed line endings; this may cause incorrect results
Hi
For these kinds of technical issues, please create a support ticket. Our support team will check and fix it for you:
Love that you’re hitting up elementor!! You definitely need to do some native header options though with nice transitions and effects such as full screen etc. The elementor ones are a bit clunky! Also i’d consider adding your templates to their library rather than full wipe each time you import – people need to play and learn!
Hi
We have some cool header styles and we’ll release them in our demo site. for example, the full screen header is available in Jupiter X. Please check this template:
https://demos.artbees.net/jupiterx/aglaea/Also, for the templates we added and will add some pre-built section templates to Jupiter X to create your site faster and easier.
Hey! These are just made with elementors features tho I’m talking some really light custom theme options for the header. Although the header builder in elementor is good, its animations are clunky and options are limited! anyway, looking forward to seeing what you add!
Hi
I got your point and we’ll add more features for header style. Also, we’ll release more demos with different header styles. Thanks for sharing your comment
For sure! Sticky menu options, transparent menu options and then hamburger options (different full screen styles etc). Would be AMAZING to be able to design an elementor section and then have that open as your fullscreen menu so you could add icons / text, subscribe etc.
Actually, you could add icon to your menu navigation items:
https://intercom.help/artbees/jupiterx/faq/adding-menu-icons-to-navigation-menu-in-jupiter-xThank you.
So you are moving to Jupiter X. Does that mean that you no longer support Jupiter after a while? and after we switch our current theme with our previous purchase of Jupiter 6, do we still get the lifetime updates on Jupiter X?
Hi
1 – We’ll support Jupiter v6 for 2 years.
2 – Sure, it’s free for Jupiter’s users and you’ll have lifetime update.
Hi! Please, how can I change the bold or bolder text color in just one element?
Example: by default, the bold text color is orange. But i want blue in just one element of visual composer.
Thank you!
Hi you should use custom code. Please create a support ticket our support agents will fix it for you:
I tested the Jupiter X I tried to find dynamic portfolio but there’s no dynamic option for custom posttype supported by the theme
Hi
For these kinds of technical questions, please create a support ticket. Our support team will solve your problems:
I’ve updated the bakery composer modified version and the new version of Jupiter and now I’ve problems to with Yoast plugin. I cannot edit meta title and meta description
Hi
Please create a support ticket out support staff, with investigate your issue and fix it:
Hi, I’ve installed the Jupiter X beta version, and currently working with the one month API key for rebuilding website in X version.
But I’m using the template “Callisto”.
Unfortunatly, this template “Callisto” is still missing in the Jupiter X version.
Could you please tell me when the “Callisto” template will be added to the template library. If it will be added shortly, it will make my website migration easier.
By the way, not to forget, the new Jupiter X is a great new product! Keep up the good work and thanks 
Hi
We’re working on templates, there are 90 templates under testing and developing. I’m not sure about the release time, but as soon as it ready we’ll add it to the templates directory. Please stay tuned.
hi i found bug your theme is missing line in translations on this file \wp-content\themes\jupiter\assets\js\core-scripts.6.1.6.js on line 7844 this code ul.innerHTML = ‘
thanks
Hi
Thank you for reporting. We’ll fix it for next Jupiter versions.
