Hi,

Please go to Porto >> Theme License and deactivate the Theme License from your site and then again Activate the Theme with same license and then go to WP-Dashboard >> Appearance >> Install Plugin and update the plugin from there hope you will not find an issue and if yes then please contact us through our support system with your site WP Admin Login details so we will solve your issue.

Thanks.

Hi,

First of all thanks for the appreciation

Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

Thanks for your understanding.

Hi,

You have to make it possible with the help of Custom CSS as there is no option in the Theme for that.

Please read the below given docs:

1. https://answers.squarespace.com/questions/73438/best-way-to-create-rollover-effect-hover-effect-on-images.html
2. https://speckyboy.com/custom-hover-click-effects-css-javascript/
3. http://www.developerdrive.com/2015/01/8-simple-css-hover-effects/

Thanks.

Hi,

We have replied your ticket #38368, Please check your ticket reply and reply to your accordingly and please communicate at one place in your ticket for getting correct and fast response.

Thanks.

I have activated a bunch of other Themeforest Themes that activated no problem on my local WAMP server. 22 to be exact. Why is Porto the only WordPress Theme that has a hard time activating with a legit key? Cannot connect to API server. I don’t get it. Commenting or Uncommenting the curl line did nothing. Any suggestions? I’ve already uninstalled and reinstalled, same results. Unable to activate Porto….

Hi,

We have replied your ticket #38368, Please check your ticket reply and reply to your accordingly and please communicate at one place in your ticket for getting correct and fast response.

Thanks.

Hi,

I have just tested the Theme at my end and the color palate option in there inside “Products / Attributes / Color / Configure terms”, I think there is some issue on your site, we have to debug your site for solving your issue, Please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.

Thanks.

Hi,

Please edit the particular page on which the “Subscribe to the Porto eCommerce newsletter” is, and scroll below to the bottom you will find Porto Modal Box element so you have to disable the row of Porto Modal Box element, hope this is bit more clear now and if not then please contact us through our support system with your site WP Admin Login details so we will do it for you.

Thanks.

Thanks, I am done. But, If you talk: Edit “Home page” -> and scroll below to the bottom you will find Porto Modal Box element so you have to disable the row of Porto Modal Box element. I can finish sooner. I think it is option. I was find every where in form, in theme option, and code element.

Hi,

Do not understand you properly now, can you please contact us through our support system with your site WP Admin Login details so our Experts will help you.

Thanks.

Hi,

Can you please contact us through our support system with your site WP Admin and FTP Login details so we will check and solve the issue for you.

Thanks.

The above code if you asked for the pagination/infinite scroll loading icon.

Hi,

Thanks @metuza you are very great and again thanks for sharing with other customers and having your part in the community.

Thanks.

Hi,

If you are talking about the Loading Overlay when the site loads, then you can change its color by copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the color value as per your requirements.

.bounce-loader .bounce1, .bounce-loader .bounce2, .bounce-loader .bounce3 { background-color: red !important; box-shadow: 0 0 20px 0 rgba(25,90,200,0.15) !important; }

And if you are talking about the pagination/infinite loading icon then you can read @metuza comment here: https://themeforest.net/comments/20914170

Thanks.

Hi,

We have removed some small changing options from the Theme Options because it makes the Theme heavy and Cart Icon Changing Option is one of them so now you have to change the cart icon with the help of Custom CSS as per your requirements, Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the Content Value as per your requirements your issue will solve.

#mini-cart .minicart-icon:before { content: "\f217"; font-family: "FontAwesome" !important; }

And you can find the Content for any of the Icon from this link: https://fontawesome.com/icons?q=cart&d=gallery

Thanks.

Great. Thanks for the quick reply.

Most Welcome

Hi,

Can you please explain it more clearly, that what exactly you want to do? I mean where and why you want to set the mobile breakpoint so I’ll provide you the exact solution if possible.

Thanks.

Hi,

I think I can keep my menu in place down to 600px screen size. I need the toggle to come up only < 600px. Somewhere it seems set for 990px.

Ryan.

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

@media (max-width: 600px){ #header .mobile-toggle { display: inline-block !important; } } @media (max-width: 600px){ .main-menu-wrap { display: none !important; } } @media (max-width: 600px){ #header .main-menu { display: none !important; } }

Hope it will solve your issue.

Thanks.

found where I edit that modal box, still hunting to find my featured image problem if I find it I will write on here in this post.

so if my search reading is correct, the featured image shows on any page that has a featured image in this theme? that is crazy ! especially when facebook posts and tweets rely on that !

Hi,

Can you please contact us through our support system with your site WP Admin Login details and also provide us the screenshot of the issue there so we will check and solve the issue for you on your site.

Thanks.

Hi,

Sorry for the inconvenience but Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM ESTand our technical support team just replied your ticket please check your ticket reply and reply to your ticket accordingly, and they also told me that you are only facing an issue because of any third party plugin confliction nothing else.

Thanks.

Dear PT_Support2, just wanna say THANK YOU! You were right! The code disappeared. I have another question: Does this theme works with GDPR plugins for Europeans? Thankx

Hi,

Sorry to say that but we have no change to test the Theme with the particular plugin so you can try that but at your own risk, and also Porto WordPress is ready to use and follow all the GDPR rules.

It’s important to note that it is the responsibility of every company or website owner to prepare their sites for GDPR compliance. It is not the duty of any framework used to create and manage a website’s compliance, solely. In almost all cases a lot of manual fine tuning will be needed. Generally speaking, that means there is no use in asking “Is WordPress GDPR compliant?” or “Is Porto GDPR compliant?”. For example, Porto itself will never be violating the GDPR criteria as it does not collect any data. It is a powerful tool to create websites, and the end users website is what will collect data and the data collected will be different for every use case.

Does that mean that WordPress and Porto users are left alone in their fight for compliance? No, not at all!

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

1. Sorry to say that but this is not possible, you can only add the price and add to cart button on the product or shop page, and yes in case you will have use Porto products element on any page then the price and add to cart button appears automatically with the products.

2. Yes, We have Theme Installation and Demo Import Video Tutorial and you can check it here: https://www.portotheme.com/wordpress/porto/documentation/installation-video/

3. If you want to change the Cart Icon in the header then please follow the steps listed below:

You have to change the cart icon with the help of Custom CSS as per your requirements, Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the Content Value as per your requirements your issue will solve.

#mini-cart .minicart-icon:before { content: "\f217"; font-family: "FontAwesome" !important; }

And you can find the Content for any of the Icon from this link: https://fontawesome.com/icons?q=cart&d=gallery

4. Yes you will find an option of Google and Custom Fonts under Appearance >> Theme Options >> Skin >> Typography.

Thanks.

Hi,

Please use the Woof Products Filter plugin then this feature will work fine. https://wordpress.org/plugins/woocommerce-products-filter/

Thanks.

Hi,

Please download the theme translation files from the link below and upload them to wp-content/languages/themes folder. I am sure your issue will be solved. https://www.dropbox.com/s/h2xqxcbc6civvkd/porto-fr_FR.zip?dl=0

Thanks.

yes, i do it. but nothing are changed.

Hi,

Then now please contact us through our support system with your site WP Admin & FTP Login details so we will check and solve the issue for you.

Thanks.

Hi,

Pop Up Box is made using Porto Modal Box WP Bakery element, and how you can change the text and image on it, for that please read here: https://themeforest.net/comments/20808395

And also we have used Contact Form 7 plugin for showing the subscription form on that Pop Up, You can use any plugin for subscription form as per your requirements.

Thanks.

Hi,

Please go to Appearance >> Theme Options >> WooCommerce >> Single Product and set:

Page Layout as: Wide Width.

&

Product Layout as: Transparent Images/

and finally check your site after removing the browser cache.

Thanks.

You misunderstood my thoughts

This is not the topic of page layout, this is just a matter of product layout.

In fact, I just want to mix two product layouts(full width & transparent images).

i want to set full width product layout (not page layout) with vertical thumbnails style as which style is used in transparent images product layout?

Hi,

Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.

This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team at nicework125@gmail.com for paid Customization services.

Thanks.

Hi,

You can change/set it from Appearance >> Theme Options >> Skin >> Main Menu as per your requirements.

Thanks.

Hi,

Please read and follow the instructions written in the below given docs:

1. http://www.peterstehlik.com/how-to-reduce-stock-of-processing-order-in-woocommerce/
2. https://theeventscalendar.com/support/forums/topic/stock-not-reducing-with-manual-orders/
3. https://github.com/woocommerce/woocommerce/issues/9687

Thanks.