6422 comments found.
Hello, My site is displayed twice for a specific post. Do you know why it is displaying?
hi jaman4mbd, can you describe your issue more clearly? also can you try to disable all plugin that not related with jnews themes to see if there is no plugin conflict?
Thank you
Hi, Google Speed Insights has started to included Lighthouse tool for speed testing websites and now almost every website’s mobile score is impacted by it. This has got to do with AMP factor. Though you provide AMP already in Jnews, can the theme be modified to satisfy Google’s new Speed measuring model and improve its score ? Appreciate your help
hi thangasabari, theme should not handle this one. we actually want to create another product amp product in future ( we still planing how to execute this ). we also heard that wordpress gutenberg will work well with AMP too.
honestly we not fans of what google try to achieve. giving amp high score is only they way google push publisher to turn their website into amp while amp not actually very fast on outside google ecosystem.
Thank you
Hello Jegtheme How can i enable sidebar review follow this image ( gadget demo style) for single post . https://cloudgameonline.com/wp-content/uploads/2018/12/gedget-review-sibebare.jpg thanks
hi poppo123, you can go to your widget page. Your admin panel > widgets > and find JNews – Single Post Review widget and drag to your widget area.
Thank you
and how i disable review function in post content right sidebar https://cloudgameonline.com/wp-content/uploads/2018/12/and-how-i-disable-review-funtion-in-post-content-right-sidbar.jpg
Hi poppo123,
Please try go to Customizer > JNews Additional Option > Review > then disable Price float option.
Thank you
Hi, When I go to import the demo & style I can’t find Global News.
hi danielrijo, its named on demo as “News Demo”
Thank you
Hello please I will like to know the following before I purchase this theme. 1. Can I use this theme on a WP Multi Site environment? 2. If Yes can I install each of the theme demo has a standalone child theme that my network users can select and create their blogs in one click? 3. Also can one licence be used on different domains?
Please this questions are necessary and will influence my buying this theme.
Cheers
hi theamazinceo,
1. yes you can to use this template on multisite.
2. yes it can. as long as you use it on single domain, and its fine.
3. unfortunately no, single license of this themes only used for single domain.
Thank you
OK thanks for the reply. But my Multi Site users will have the option of adding pointing their domain to their created blogs. Hope this won’t require additional license.
Hi theamazinceo,
In that case, it will need an additional license. If it just sub-domain you can use a single license. Let me know if you have further question and hope you will be our customer soon.
Thank you
How can I state the amount of words or characters before the Mobile Truncate Button shows on posts
hi Dux_Joe, its not using number of word. but its only use position of its button, you can change it simply by altering css. if you want to do it, i can help you to provide css for it.
Thank you
After I updated Jnews Split to version 3.0.2 all articles that used Load Mode for Post Split, like Load All content, stopped working.
I had to temporarily disable the plugin and would like a solution to this.
I have over 100 articles using this setting.
I’m not renewing support because the problem was caused by its update.
I await your contact.
No one could answer me?
That author on one of the worst supports I’ve ever seen. Updating the theme to the newer versions is an adventure that always goes wrong. I have my website stopped because of them.
After I updated version 3.1.1 the site almost stopped working.
Integrations with WPBakery Visual Composer have stopped working. I can no longer use the “famous” Jnews Modules because they do not return the categories and tags anymore.
I tended to switch to the Elementor Page Builder editor and this was even worse as it did not even load on my site.
I’ve been using this theme for some time but the latest updates are terrible.
I had to renew my support for $ 14 and so far I have had no response from anyone.
My site continues to present hundreds of problems and no one from thema’s support appears to give an explanation.
hi lmcosta, im sorry we take break on weekend (saturday & sunday). and right now is still sunday but i will try to do support for you.
actually many people using those plugin and updating never become a problem, so i will need to take a look closer about your issue. you can give me url of your website. also have you try to disable plugin that not related to this themes? because from what you describe, you may have issue with Javascript. and it may cause by other plugin.
you can contact us from email, we will take a look at your website.
ps: we are not working today, so i may reply you not as fast as we use to because this is still holiday (sunday) on our country.
Thank you
Hello, Sorry for the irritation, really my website is very important to me.
The problem with PBakery Page Builder was solved, it looks like there really was some incompatibility with some plugin.
A problem that I found in the theme, referring to Jnews Split and that you need to correct.
I will explain the unique situation that it occurs:
1- Split Post is enabled
1.1- Split Post by using this Tag (H2)
1.2 – Load Mode for Post Split = (Load All Content)
2- Using a JNews Galery Gallery
2.1 – Use Slider Zoom with Description = (true)
When the above requirements are fulfilled and you click the fullscreen button in the gallery, the images will disappear.
That was the only mistake left. I tested using only the plugins installed by your theme.
I await a solution.
Thanks for the help, and I’m sorry to make you work on Sunday.
PS: My site is www.gameforfun.com.br PS2: Today it’s off the air, as I’m adjusting these problems.
There are also problems with the previous and next links. They are not working properly with Normal Load Mode.
Anyway, it seems that you need to look better at the Jnews Split plugin, it seems to me with serious problems in this version.
hi lmcosta, we so much understand your concern. as i said previously, we test this themes before we do update. and most of time the issue that happen not related with the themes. several time also we get 1 star because of people get very panic when see something wrong with their website, unfortunately we the only one that usually get the blame, but in the end people revise their rating, honestly we think its not fair for us to receive 1 star for something that we can’t control. but if you want to keep your 1 star, than its up to you, we will keep do support for you as we usually do.
btw i see you have been ask your question on forum, so i will keep discussion on forum instead.
Thank you
Hello, I have problem with validate license with token,
its says “Failed to validate license, please check if required access is granted when token created, also please check to make sure if your account already bought the item”
i tried clear chaces, different browsers, and delete all of my token and won’t work, can you help me sir?
Hi Irfan_Abdurrafi,
Please make sure if you’ve been login using the ThemeForest account that purchases JNews theme. Let me know if you still get the problem in there.
Thank you
Yes i do, i’m using this account.
Hi Irfan_Abdurrafi,
It’s weird for me. It’s not a common issue for us. Please try to activate again a few moments later because the activation process will depend on the Envato API too. Maybe there’s a problem with their API system.
Thank you
Can you tell me, where can I get support (envato) for this problem?
Hi Irfan_Abdurrafi,
Before that, can you try to doing ping test from your server. In this case, please try to ask your server administrator to doing ping test into “envato.com”. Then please provide the ping test result.
Thank you
Yes, you’re right. I’m just chages to the another hosting provider and BOOMB!! WORKS! BTW Terima Kasih 
hi Irfan_Abdurrafi, yes its common issue for some hosting that prevent outbound request from their server. it will cause may verification method going to be failed.
Thank you 
In the case of AMP… Can I activate AMP on only some posts instead of using AMP on all posts, and how?
Hi Dux_Joe,
Unfortunately at the moment we don’t have this kind of feature. You may need to do some changes in there to achieve that.
Thank you
Hi there! When will be the cyber minday sale going to expire for jnews? For how much time will it be valid?
Hi F-ALiF,
We have a plan to increase the price today. Grab it fast
Let us know if you have further question.
Thank you
Thanks. I also have a plan to purchase it today. Kindly hold the price for some time. Best Regards F-ALiF
hi F-ALiF, glad you already bought the themes, because we already increase the price now.
Thank you
Hi, How can we increase the font size of superscript in post content?
Hi harperbuddy,
Please try to use this CSS code below and put them on the Customize > Additional CSS:
.content-inner sup {
font-size: 14px;
}
You just need to adjust the font size value.
Thank you
thanks
You are welcome 
In your CityNews (downtown) demo, the “Highlights” header allows the header filter items to appear below the header title in mobile. This way the filter buttons are not hidden under ellipses. How do you configure this in WPBakery?
Hi donrleonard,
I’m not sure yet what you mean with the header filter on mobile view. Can you tell me more detail what the thing that you want to achieve? Just want to be sure.
Thank you
Hello, I have purchased this JNews Theme. And install RTL Demo. But I am facing some problem. My Site logo and Menu’s are displaying Left to right. I want it right to left. i.e .Please guide where to change it. Thanks
Hi sevenstarhost,
Can you provide me your site url for further checking on my side?
Thank you
Thanks for reply. Please check it. kenews.tv/site
Hi sevenstarhost,
I’ve been checking your site previously. Please try to use RTL language on your site because i notice currently your site using en-US in there.
Thank you
Hi, I recently purchased the theme and I haven’t been able to upload it to Wordpress. I keep getting an error message saying “The link you followed has expired. Please try again.” After several attempts, I haven’t been able to upload the file.
I’ve tried doing the steps you mentioned in the comments and support site. I’ve uploaded the downloaded Wordpress only file and I’ve extracted the file to upload from the full zip folder. Both options gave me the same error message. Please assist with this issue. Thank you.
Amanda
Hi Amanda,
Have you try to upload the theme file via FTP? If you still getting the problem, please ask support into our support forum right here http://support.jegtheme.com/forums/forum/jnews/. Our support team will help you asap.
Thank you
Yes, I have but it’s still not showing up in the Wordpress themes as a option.
Hi amandabattles,
It seems we will need further investigation on your website. Can you post this issue on our support forum? Our support team will assist you asap.
Thank you
Hello Friends.
I love your theme, I have 3 licenses and you won against the Tagdiv Newspaper 
But, please.
Improve several points:
1. Speed of the theme – I love the complexicity(almost full package theme), do not add new features but optimalize the current stage of the theme.
2. Add more single post styles – The way in the elementor is not so good way, I mean, the copywriters want to set the layout in one click and start to write posts, not to spend hours to find the ideal layout in builder. And the compatibility with VC and Elementor must not be alwas 100% in the future – so your own solution would be the best.
3. Make a little facelift of some elements, I love your theme, full of features, but some elements have, let us say, 2-5 year old style – inspiratin could be in new themes on themeforest, some of them are so sexy (but without the features)
These are only kind words, I love your theme anyway..
Best regards, David from https://youfit.cz
Hi 3Daviiid,
Thanks for using JNews theme and all your suggestion above, really appreciate it. We will take a look on this thing for the further theme update. Let us know if you need something else.
Thank you
Ads block it’s not working. How can we resolve the issue? please let me know. Thanks
Hi designs-tweet,
Can you provide me an example about the problem that you get in there?
Thank you
Untuk desktop search icon nya, jika saya menggunakan style “Modal Expand” tidak ada live resultnya ya ? live resultnya hanya untuk PopUp style aja ?
Halo Arrazzaqbardo,
Kalo saat ini live resultnya belum bisa di modal expand style bro, cuman ada di popup expand style aja.
Terima kasih
Hello, is it possible to put an article forward in a specific category? Example Category 1 wants Article 5 in the first place, is it possible? If so, thank you for telling me how, the wordpress option does not work
Hi TekSgamerZ,
Did you mean for category page archive?
Thank you
Yes for example : http://teksgamerz.fr/category/aiekillu
Post an article at the top and stay there.
Hi TekSgamerZ,
I’m not sure on this thing about the possibilities but at the moment we don’t have this kind of option. You will need to do some changes in there to achieve that.
Thank you
Alright damage this option will be interesting
Example showing someone in an article pinned at the top of all articles
Hi TekSgamerZ,
You can try to use the sticky post feature. But it may still need some adjustment to fit with your need. You can check this article for further reading https://www.wpbeginner.com/beginners-guide/how-to-make-sticky-posts-in-wordpress/
Thank you
Hello, I tested it, I chose the article that I wish pinned, but it remains in its place it does not go PRIORITY, I do not understand
Hi TekSgamerZ,
Can you provide me an example about this thing for further checking on my side?
Thank you
Take this example: http://teksgamerz.fr/category/news
I put the article “cyber monday” in sticky category in category NEWS
We can see the black borders but not on the good arcticles but just on the last article published.
Hi TekSgamerZ,
I notice you are using a plugin to set sticky post on the category page. It may need to do some changes to make it work properly.
Previously i suggest you to use default sticky post feature from WP. But it seems this feature also wont work on the category page, it only work on the index page.
Thank you
it’s the plugin that you have proposed to me and that is precisely for the categories.
The default function does not work.
So you have a solution or I just can not have a post it
Hi TekSgamerZ,
As i remember, previously i suggest you to check this article https://www.wpbeginner.com/beginners-guide/how-to-make-sticky-posts-in-wordpress/ and they’re not using a sticky post plugin.
Sorry but at the moment i don’t have a good solution for this thing yet.
Thank you
Yes sorry, it’s on your site that I find category stick, but clicking on 6 things interesting … ^^
In any case really bad but thanks for the help bring 
Hi TekSgamerZ,
You’re welcome. We just trying to help. If we found a solution we will inform you asap.
Thank you
thanks 
Hi tripledm,
Can you tell me the problem that you get in there with this thing?
Thank you
take the URL of your demo (without themforest at the top the real URL) and run it on Page Speed https://developers.google.com/speed/pagespeed/insights/ The mobile score affected now for all themes (not just jnews) and it requires massive updates in order to get a better score. I’ve run a very basic version of the theme (standard no extra plugins) and mobile is never more than 30/100.
hi tripledm, yes i also see this. this will not be easy to adjust. we also do some test with some of our page and our client page that having 100/100 score previously, now only get 70 – 80. we will take a look but we can’t promise you anythign right now. it will require massive change on the code to have high number of new google page speed.
Thank you
yes thanks, I have plenty of themes and clients with custom PWA (progressive web apps) and they all need a month or two to resolve so take your time as long as you are aware of it and that desktop & mobile versions now very important (mobile even more).
Thanks for your attention tripledm, we will take a look at this thing. Let us know if you need something else in there.
Thank you
I am Facing this issue in my one post but all other post are working fine. Only in see this issue in my one article. Please help
Warning: Invalid argument supplied for foreach() in /homepages/44/d736953652/htdocs/clickandbuilds/Foldername/wp-content/themes/jnews/class/ContentTag.php on line 47
Hi kanhaiyajha01,
Please try to replace the content of this file `/jnews/class/ContentTag.php` with this one here https://www.dropbox.com/s/mnx0zezna5qwp97/ContentTag.php?dl=0
Thank you