26935 comments found.
I bought your template everything is okay but there is a problem on the theme i cant delete last column on the homepage. İ can delete every column on the home page but the last column cant be delete.
Hello,
I think you are referring to the latest articles section. That section is added by the page template: https://forum.tagdiv.com/page-templates-2/
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Check out what our customers feel about using Newspaper!
How can I remove google+ Icon from post share?
Hello,
You can choose the social share network buttons you want to appear in posts from the theme panel->posts->sharing
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined for presale questions.
Thank you! Bogdan B
Hello, I am sorry to contact you guys like this but I think I shouldn´t have to buy support from you guys as this is a problem with a update you released. I updated the theme on my website and all of a sudden, I cannot see any pictures on the front end for the posts, so I am just curious if that is a known problem and how I can fix that?
Hello,
This is a common issue after a theme update and is fixed by clearing the cache. Please clear cache coming from your cache plugin, cdn or host. Also clear the browser cache by clearing your browser history, cookies and cached images. The images can be influenced by a js error as well and this is usually caused by plugin conflicts. Please also test this without plugins. Disable all of theme except the page builder and clear cache again.
Thank you! Bogdan B
Hi
I am unable to access the tagdiv Cloud Template Library after activating theme with my purchase key.
How do i access it?
Here’s the error message
https://prnt.sc/lsqryqHi,
Usually this error happens because of low memory allocation. Please use this guide and increase all parameters as instructed: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you! Bogdan B
I updated to and with the lates 9.2 version and stop to see ad ARTICLE INLINE AD
Hi,
Please test your ad separately by simply placing the ad code inside a post in text/html mode. This way you will be able to see if the problem comes from the ad itself or from an external cause (theme or plugins) You can also test on a wp default theme to see if the ad works or not. Let us know if you still need help and if you do, contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the issue. But test the ad first.
Thank you! Bogdan B
any updates for the latest wordpress 5.0 version? I hate to update it just because i seen and read there are too many errors?
Hello,
The theme is fully compatible with WP 5.0. We recommend you wait a bit longer to update WP. Try to update it on a test install first before applying it to your live install.
Thank you! Bogdan B
Hi guys, I updated to WP 5.0 and with the lates 9.2 version I can’t post links to Facebook. Everything I post there gets a 404 Page not foud, or better, none of my followers can’t go to my site trough relinks. I don’t know if this is a theme or WP problem. But on Twitter it works fine
Hello,
You can test if i’s the theme or WP by enabling a WP default theme and testing the links again. Please make this test and if the theme is what affects FB, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.
Thank you! Bogdan B
Hmmm, it’s probably all content made with the new WP 5.0. Even when I edit it with the old editor it’s still don’t work. But all old made have no problem on FB
Hello,
We have also found bugs in the new WP version and that is why we recommend waiting for revisions from the WP developers part.
Thank you! Bogdan B
How to remove 265×198 featured thumb on mobile theme and display only post title…
.td-module-thumb{ display:none; }
if i used the above css in mobile theme custom code…it display white space in the image place holder..
i need only post title to be displayed in mobile theme..
Hello,
You also have to hide the placeholder as well.. We will be able to help provide the proper code if you open a new topic on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Hi, I would like to show all categories for each post over images in grid mode, is there something i can change in child theme, to mak this possible ? (by default we can force a post to have a primary category, but i want to show all the category-> subategory over the picture. Thx
Hello,
A category tag can be added to each block but it cannot show the parent and child category. it will only show the primary category of the post ( https://forum.tagdiv.com/primary-category/) Sorry but we cannot offer any solution to show the categories as requested. You will have to hire a freelancer to help with the code customization if this is a must have for your project.
Thank you! Bogdan B
hi is it ok to update to wordpress 5.0. have you test it?
Hello,
We have tested it and we have updated our theme to version 9.2 for compatibility with the latest WP version but we recommend waiting for a few dot revisions from the WP developers. We recommend testing it first on a subdomain.
Thank you! Bogdan B
ok
Hi Support Team,
My website theme panel setting not working. It continuously loading with no update/. https://www.redstormscientific.com/. I have even disabled all plugins.
Hi,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so
we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
Hi, can you please provide a link to the new Food Blog demo mentioned in last update Thanks
Hello,
You can preview the new demo from your theme panel under “install demos”: https://www.screencast.com/t/jyAuTdEW
Thank you! Bogdan B
hi, can you improve the mobile loading speed in the next update please, desktop also to be improved but ok as if now
Hi,
In order to improve your page loading speed for mobile and desktop, please use the following guides:
– https://forum.tagdiv.com/cache-plugin-install-and-configure/ – https://forum.tagdiv.com/how-to-make-the-site-faster/
We also recommend this Cloudflare configuration – https://forum.tagdiv.com/cloudflare-cdn/
Thank you! Bogdan B
Hello. I a have a problem. I dont know how to set a font to work my mobile version good. I need a font compatible with ț,ș, î, â, ă
Hello,
You will have to activate support for the google fonts in the theme panel: https://www.screencast.com/t/OyubrN3x and use fonts hat can provide the needed characters. For example: https://www.digitalskills.ro/blog/fonturi-cu-diacritice By default, the theme uses open sans and roboto which both support Romanian characters.Thank you! Bogdan B
I activated google fonts. I chose open sans. When I open website on mobile, my home page is ok, but if i enter on an article… it dont show me ț, ș, î, etc..
I resolved, i had a plugin for mobile version and… i dezactivated and work. Thx
Hi just wondering when will you have the theme on sale?
Hello,
Unfortunately we cannot say for sure when the next theme discount will be. Keep an eye out for envato sale campaigns as we participate in most of them.
Thank you! Bogdan B
no images are displaying on landing page after update..
Hello,
Please clear your browser cache and clear history, cookies and cached images. This is a common issue and is fixed by clearing the browser cache.
Thank you! Bogdan B
hi, I’ve noticed that Newspaper is crazy slow for mobile on Google Pagespeed Insights. It’s great on desktop, but now that Google is pushing Mobile first, it will be affecting everyone’s sites. I thought it might be just mine which was showing a Mobile speed of 29 and desktop speed of 96.
But then I tested your demo site: https://demo.tagdiv.com/newspaper_black/And it’s showing a Mobile score of 39 (still in the very slow range).
Now that Google is requiring 6KB of CSS only to be AMP compliant, will Newspaper be focusing on increasing mobile speed now?
Thanks.
Hello,
Our demos are not optimized as they are constantly updated and changed. Please use these guides to increase your page loading speed:
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
We also recommend this Cloudflare configuration
– https://forum.tagdiv.com/cloudflare-cdn/
Thank you! Bogdan B
same with mine
Hello,
Please clear your browser cache and clear history, cookies and cached images.
Thank you! Bogdan B
Hey, please, check my site. The image does not load when I visit my site for the first time 
Site link: neptricks[dot]net (replace ‘[dot]’ with ’.’]
Hello,
Please clear your browser cache and clear history, cookies and cached images. This is a common issue and is fixed by clearing the browser cache.
Thank you! Bogdan B
Doesn’t work!
Hi,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
Check your Mail tagDiv
OK, We received your email. We will investigate the issue and come back with an email reply with the findings.
Thank you! Bogdan B
