Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

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I am uploading a YouTube video as a background, and I see it well on the desktop, on mobile I see it well on IOS but NOT on Android. What can it be and how can I solve it? Thank you Ana

If you already sent necessary details privately, please reply on the private message instead of writing here because it is confusing.

Thanks.

Hi,

AMP (Accelerated Mobile Pages) is it supported?

Hey,

if you mean an option that removes all extra stuff like plugins, hover effects, etc on mobile then we do not have anything like this included. Basically, if you want site to be as fast as possible on mobile, you should have just plain text without any additional features.

Best regards,
Muffin Group team

Hi,

have u changed the quick fact to only show round numbers?! I type 2.9 but it shows 2. It used to work just fine!

Kind Regards, George

Please send us WordPress dashboard access with more details privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look and check if there is anything we can do to help you. Please do not forget to let us know in a message, what for this access is.

Thanks, just did!!

Thanks.

i want to add html code in field of a text logo.. can i do it? if yes then how? i am using latest version of wordpress 5.0 and latest version of be theme

Hey,

due to new Envato & WordPress guidelines, all authors are force to make necessary changes in themes. It is not completely dependent on us but on new version of WP. Thus, we have to add functions like: esc_url(), esc_html() or esc_attr() for many items / shortcodes. That’s the reason why using HTML tags (special signs) in some custom fields is no longer allowed.

More details about new guidelines, you can read in articles below:

https://help.author.envato.com/hc/en-us/articles/360000481243#h_674316188621522302914837

https://forums.envato.com/t/wordpress-requirements-update-and-new-gutenberg-optimized-attribute/207103

Best regards,
Muffin Group team

Hello how are you? How can I use DEMOS from the Revolution slide? Can I?

Hi,

since version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.

Best regards,
Muffin Group team

when will you update this theme again, to be compatible with newest wordpress 5.0 including Gutenberg?

Hi,

BeTheme is compatible with WordPress 5.0 and this was stated on item’s page few days ago. For more details, we attach the following screenshot http://prntscr.com/ltvp9n

Best regards,
Muffin Group team

http://www.ankarakombi.com/ mobile Pagespeed Insights score 27 is very bad what can i do

Hey,

Basically, this tool wants the websites to load on mobile as simple as possible. It means that you should have plain html without any plugins or addons included. It would be also great not to load any pictures.

So as you can see, this simply can not be done using WordPress.

Best regards,
Muffin Group team

How do I add custom font in WordPress 5.0? It looks like the new version is blocking the loading of .woff and .ttf files

Hi,

files like .woff or .ttf are not accepted by WordPress since long time. And to upload such files, you have to use Disable Real MIME Check plugin.

Best regards,
Muffin Group team

I wrote a ticket to support, but still do not respond and I have problems with updating a page made with your template. When I want to change the content, I delete the one I already have. please help me, I must be able to make these changes urgently for my project.

Thank you

Hey,

you’ve posted request on support forum yesterday evening and you already got reply. Please notice that we do always reply on messages from oldest to the newest and there is no need to duplicate messages because it won’t change anything ;)

Thanks for understanding.

Best regards,
Muffin Group team

Dude, please, I need some help.

I do a table and I do not want it to have any line .. (I can hide all lines and leave the same color as the bottom of my site), but there is this shadow on the top of all tables that I can not get them to add up.

can help me to take this shadow of the tables, any table that you do in that theme appears that line, look at the image.

https://prnt.sc/ltd1rt

Ok. So to remove the shadow and background color from even rows, please use the custom css below:

table tr:first-child td {
    box-shadow: 0 0 0 0;
}

table tr:nth-child(2n) td {
    background: none;
}

Thank you for your help.

It all worked out, it stayed the way I need it. Thank you again.

You are welcome! ;)

Hello,

I would like to remove the “buy now” button from the menu.

http://fakhouriodontologia.com/

You could do this for me, because I can not do it.

Hey,

this is standard menu item what means you can easily remove it under Appearance > Menus section.

Best regards,
Muffin Group team

Is it possible to highlight a section in a color when you hover over it, like darken the section or background?

Hey,

do you mean to highlight the background color of whole section? If yes, it should be possible with custom css. The first thing you have to do is set class/ID name for the section that you want to highlight and then according class/ID name, you have to write custom css declaration.

Best regards,
Muffin Group team

hi is it ok to update to wordpress 5.0. have you test it?

Hi,

as we have announced on sales page—> http://prntscr.com/lt1744 BeTheme is fully compatible with WordPress 5.0 ;)

Best regards,
Muffin Group team

thnx

You are welcome! ;)

Hey,

thanks for the info. This line was unnecessary and we just forgot to remove it. Anyway, we’ve done it already ;)

Best regards,
Muffin Group team

Hi can you tell me if this theme is supported for wordpress 5.0

Hey,

yes, BeTheme is compatible with WordPress 5.0 of course.

Best regards,
Muffin Group team

Hello!

I am writting this as I have issues with modifying the navigation menu. I am using the latest version of BeTheme. The website is: belros.netx.si

What we want to achieve is the menu being partially sticky. What I mean by that is that the whole menu including the action bar is visible when the page is loaded, but when the user starts scrolling, only the action bar is visible and sticky, the other part of the menu needs to be hidden, unless the user scrolls back to the top which should make the whole navigation visible again.

I’ve tried using jQuery and CSS. Managed to make it work but it’s buggy. The menu sometimes reappears when the user refreshes the page and is not positioned on top of it. Also on mobile, I was dealing with a bug that made the logo dissapear once the user has scolled back to the top and menu appeared.

I really hope you can help me with this as it is very important to us as our client.

Regards, Luka

Hey Luka,

please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look on it. Please do not forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

when i open desktop web browser i can see page

https://www.ankarakombi.com/cankaya-kombi-servisi/

but when i open mobile phone this page can not show

can u check ? thank u

Hey,

we’ve already checked above page but we can open it on mobile of course the same as on desktop.

Best regards,
Muffin Group team

i update to WordPress 5 and in the theme parallax not working you can check sorry i write here why my support end but its bug from theme not from my ty

https://serathan.gr

Hi,

please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on it. Please do not forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

be theme é multilingue?

Hi,

we do support in English language only so please use English as the only one if you have any questions. Some of us does not speak other language and every message have to be understandable for each team member.

Thanks for understanding ;)

Best regards,
Muffin Group team

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