IF YOU ARE HAVING ISSUES SINCE UPDATE V5 AND YOU HAVE WP OPTIMIZE, DISABLE IT FOR NOW.

FIGURED IT OUT

Thank you for confirm!

What was causing the issue?

Yes modified header by 3rd party developer. Sorry I forgot I had this done ~

Thank you for confirm!

Hi, this is the supposed search layout you see in all demos of Uncode, to change this you need some custom changes, in case this is vital for your project here you can fund our suggestions: https://support.undsgn.com/hc/en-us/articles/115000555209

Hi, not sure what you refer, we see you have the basic menu style and this is a setting you have in the Theme Options (https://undsgn.d.pr/X4NChb).

my, super speed reply! It seems no problem on your browser, but on my browser have no style, must be computer issue. THanks a lot! great theme! simple but powerful.

Thank you for confirm!

Hi morganfriedman! Please note that is not supposed that Support Team is working on Sunday, as for any office they are working during weekly hours. Note that this is highlighted when you open a ticket too ( https://undsgn.d.pr/o1NxBn ). Anyway one of the agents will reply shortly.

Hi, not sure why this happen only on your site, anyway can you please try to paste this code?

.touch .owl-carousel-wrapper {
    height: 100% !important;
}

Let us know!

Thank you kindly – that worked!

Thani you for confirm!

Not able to replicate sorry, here an hi-res screencast for you: https://undsgn.d.pr/zbbOc3
Anyway we are still not able to inspect the page (the right click is still disabled).

It’s really weird, more than one computer here does the same thing. I think the right click is finally activated. Thanks

Yes I created a video since I was sure you don’t believe it’s fine from here. Here also a screenshot from IE where rendering is not good but far all (as expected): https://undsgn.d.pr/UxZSGB Anyway these are all the properties applied to our carousel images (https://undsgn.d.pr/S6WPiX) and this for the first example (https://undsgn.d.pr/ksbk1z), try to paste this code to reset the only different CSS property worthy of note but I really don’t think this will help (if there is an error in directly related Uncode rendering we should know):

.owl-carousel .owl-item img {
    transform-style: flat !important;
}

You just need to access a lang ( https://undsgn.d.pr/8jtVkw ) and then search the terms ( https://undsgn.d.pr/dOMbTL ).

that’s what I do, https://ibb.co/VtcTTsy but it does not work on celediaz.com/radio-tv

This method is super tested, in fact we tested now another time in a random installation and works like a charm: https://undsgn.d.pr/1p7Jm2
Unfortuantely we cannot help better here debugging what you missed, in case please open a private ticket: https://support.undsgn.com/hc

Hi, unfortunately we don’t have other reports for this issue and also in our servers everything is fine (otherwise here you should read literally thousand of similar message). Anyway I f you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least ask support with an account that bought the theme)! Thank you!  https://support.undsgn.com/hc

Hi david_h__, yes Uncode 1.9.3 is out from 10 days now: https://support.undsgn.com/hc/articles/213454129
Unfortunately it’s not easy to tell you why you are not seeing this update in your dashboard, this is a possible cache issue or you have some extra firewall that block the connection with Envato server.

Hi, this should be the code: https://support.undsgn.com/hc/en-us/articles/115000724289-Hide-date-category-author-and-selective-social-icons-in-a-blog-post
Anyway if this doesn’t work for you (it’s really odd) and you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Thanks for you answer. I will contact the Help Center

Hi ercolla and thank you for confirm! I think some of our agents should have replied you (please note that the codes are for the info box in the header https://undsgn.d.pr/AOmc8b if you refer to the author box below maybe you can find more info here https://support.undsgn.com/hc/en-us/articles/115002645429).

Hi, please check the CTA menu info: https://support.undsgn.com/hc/en-us/articles/213457169-Menu-Options

You have an old version of Uncode (1.7.5), latest version is 1.9.3, you should update the theme first: https://support.undsgn.com/hc/articles/214001205

Hi there, I have updated the theme, I got the last version. But it is still limiting the product view to 100 items, How Can I show ALL the products in one screen? https://happybikeshop.com/categoria-producto/bicicletas/

Hi, you can add this code in the Child Theme:

add_filter('option_uncode', 'uncode_increase_product_per_page');
function uncode_increase_product_per_page( $val ){
    $val['_uncode_product_index_ppp'] = 200;
    return $val;
}

Hi blackmocha, not this is not an option, anyway we don’t have reports of issue when using the carousel related to scroll, so it’s should be not a problem.

Hi, as kindly repeated several times, this wall is not for support. According Envato Terms here we only provide support when it is sporadic and related to a possible issue of the theme, not when it is repeated and daily. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi , probably you need this: https://support.undsgn.com/hc/en-us/articles/115000724289
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

That’s It, thanks, keep up the good work

Hi and thank you for confirm!
PS: Please use the Help Center, waiting times are also better.

Well do you have any idea why some of my CSS isn’t working? http://skywide.co.uk/split-page/ <- This page https://codepen.io/Mattyboyzhere/pen/vvNYzK <- The same exact code works perfectly on codepen. :/

Was missing the !Important tag, my bad.

Thank you for confirm!

From here it’s fine: https://undsgn.d.pr/cQOgQB

Yes sorry. there is some kind of caching issue with two of my browsers. I checked with a third browser and it’s fine. Thank you again for your quick help. Sorry to bother you. =)

Thank you for confirm!

Hi! Can you please show us the Page affected? Unfortunately we don’t have other reports and also in our demo is working as expected, there is an example at the bottom of this page: https://undsgn.com/uncode/features/typography/
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi geoffneck! Even the Posts module and the Media Gallery modules are pretty similar, the option is available only for Posts module and it’s not supposed to be present in the Media Gallery module.