12821 comments found.
There is a problem in finding hotels. I have several types of rooms that are designed for a certain number of people and when searching in the region, for example, for 2 people do not give out the hotel even though it has such types of rooms. why it happens ?
Hello armrecords1,
Can you post ticket on our support system: https://shinehelp.shinetheme.com/forums/forum/traveler/
Then our support team can check for you.
Thanks
Hi!!
please can you include…
1. Flight options needs “class type” [1st class, business class and economy class]
2. Flight/Hotel needs more options for passengers/Guest [adult, kids and infant]
Hello,
Thank you for information.
1. Flight service have supportd class type feature with business class and economy class.
2. Currently, flight service of theme theme does not yet support this features. We will consider to create plan to update this features in the future.
Thank you.
...just to confirm, the “Traveler all-in-one booking wordpress theme” comes with this order
Yes our theme is included all layout we show on site and you can select one that best and match with you for use it and change in future if you want.
1. Can paystack or any other payment gateway be integrated with this theme?
2. Can i integrate any API of my choice for flights and hotels?...or does it all have to be manually inserted via admin
Please folow our answer below:
Thank you.
Hi my friend,
Let me answer to you below.
1. Looks like https://paystack.com/ is one of payment gateway in Africa. Our theme currently not support yet but our theme ready included DPO https://www.directpay.online/ also Payment gateway for Africa too, you can use it for replace now.
2. Our theme currently support just for affiliate program from some system in this link: http://guide.travelerwp.com/docs/theme-settings/api-system/#post-1741
You just register and input your info to each one you want in admin area to use it.
For make directly with custom code with API from some system you want, this is custom job (paid job) and you should send us that API system with your details requirements and budgets you have for that to contact@shinetheme.com then our team will check for you.
Hope this make you more clearly.
Thanks
what was updated on december 25
That update just mean we end of discount program only.
New version with Tomap for tour layout we will update end of this week.
Hello,
In the newest version, we have released new layout for hotel service. You can refer our demo in here: https://homap.travelerwp.com/
Thank you.
Will you add a message button on the modern layout?
Hello,
Thank you for your information. We will create plan for this feature to update in the future.
Thank you.
I have license problem. I changed my hosting and setup this theme again. Now ı am taking license error. Purchase code has been used by another site. I couldn’t tick support on your support page, because system saying you can’t start new topic.
Hello,
Please provide for me your site url you have registed and your purchase code has the last 4 characters encoded with format XXXX so we can check you you.
Thank you.
xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx29ea
http://cnnbooking..comHello talipdemirel,
You can email to contact@shinetheme.com your new site and old site then we can help deactive from old site and make active on new site.
Please send us your FTP + purchase code + WP admin of new site and URL of old site.
Thanks
Hi, before purchase the theme I’d like to ask when the TOMAP demo is going to be available? can I combine the new HOMAP demo with all the other elements and functions the theme has to offer? Second question is, can I connect different payment methods who have plugin for Woocommerce? Third question, I need also to manage inventory for caravans vehicles for tours, is there an option? Thanks, Johnny.
Hello webeffective,
Let me answer to you below:
1. Tomap we will release end of this week.
Yes when Tomap done you can free for mix with Homap layout with Tomap layout for make full site for Tour with Hotel.
2. About payment method you can read more here: http://guide.travelerwp.com/docs/other-feature/payment-methods/#post-1094
When you use WooCommerce for checkout our theme tested with some addons like on that documentation yet.
3. Our theme currently not support for third party like this yet.
But you can hire us for make custom for this if you want. For make this job you should give us their API documentation and account to work with and full details requirement then we can estimate for you.
Hope this can help
Thank
I don’t want to connect the inventory system or outsource calender, I can mark dates on the room as unavailable? I need to know that I can manage my Hotel rooms inventory from this also manually so I can update my availability of every room even if it’s not ordered from the website. Second thing, About TOMAP, you didn’t release it yet. when do you think it will be? Last thing, where can I see your booking system? is there any demo access so I can show my client how it works and we can continue for purchase? thanks!
I don’t want to connect the inventory system or outsource calender, I can mark dates on the room as unavailable?—>> Yes, of course, you can.
I need to know that I can manage my Hotel rooms inventory from this also manually so I can update my availability of every room even if it’s not ordered from the website. -->> YesTOMAP layout—>> We are working hard on it and hopefully release end of this week.
Demo account: If you going to the Description of the item you will see we make demo account for back-end and front-end for you can check yet.
Hope this can help!
Thank you very much! I hope to see TOMAP soon. Does the dashbaord have RTL version? I don’t mean the Wordpress, I mean your Traveler dashboard?
Hello thank you for informing me to get the lein on the demo site or your guide to get this page> Homap – Hotel Marketplace Demo i can not find anything that matches it, i’m talking about home> https://homap.travelerwp.com/ thank you and happy new year 2019
I can find this version https://homap.travelerwp.com/ in demo install page.
Hello,
You can go to “Theme Settings” -> “Install Demo” then click to “Install” button on Hotel section to install demo new layout. Please refer my image below for more details:
https://drive.google.com/a/shinetheme.com/file/d/1xBnxg8HMoDCewfiJiYLcTMW-NtpcJyqh/view?usp=drivesdkThank you.
will be there any update for full services layout ? sooner please ? and is there .mo file for Arabic translation ? Thank You
Hello,
Thank you for interesting. Currently, we have released new layout for hotel service and we are still working to update new layout for other services. Please wating.
You need to translate theme by manual. The way to translate is:
- Translate on your desktop
- Upload translated .po/.mo files to live site.
- After update theme, copy translated .po/.mo files to language folder of new theme package and replace the existed files then update .po file to get all new words.
- Translate new word then upload to live site again.
There are have some point you need to care:
- Install theme on your localhost (your computer) and your site (live site) using same theme package.
- Follow the document to set up and update language file (.po) to get full available words.
- Translate the word normal as the document with the site on localhost.
- After translated, using FTP to move the translated file to your live site with same folder and replace it.
Thank you.
I can not connect Amadeus api . what you have written in the documents no longer works. write me how to connect this system
Please post ticket on our support system with your site info then our support team can check for you.
Hello,
With the Amadeus affiliate system, you need to get Travel Audience Meta Connect Key and put to your settings. Please refer my image below:
https://drive.google.com/a/shinetheme.com/file/d/10h9eVAkhmYuOJHILTXyldY4FEcjsP9nG/view?usp=drivesdkWith Travel Audience Meta Connect Key, please send an email with your request to luc.viguie@amadeus.com to get key.
If you have any question, please create new ticket on our support system http://shinehelp.shinetheme.com so we can check for you.
Thank you.
I notice some words “hotel” “Owner” Hotel Nearby” and many other words cannot be translated into the new modern theme style.
We had checkd your feedback all text ready have set with textdomain and mean can translate 100% OK yet.
About Hotel Nearby its text element you can going to edit that.
If you need any help just post ticket on our support system.
Thanks
Not Owner (see attachment URL) – https://imgur.com/a/vKoDNQa
I was looking thru the theme code. Can you tell me the file?
Hello,
You can refer our list files contain “Owner” word below:
Folder_theme\st_templates\layouts\modern\hotel\single\single-style-1.php Folder_theme\st_templates\layouts\modern\hotel\single\single-style-2.php Folder_theme\st_templates\layouts\modern\hotel\single\single-style-3.php
Thank you.
Thx
Also, I discovered a bug – Look here – https://imgur.com/a/6uYdqsH
Hotel Nearby – All the hotel address shows the same. When they all have a different address.
Hello,
Thank you for your information. We will check to update into next version. Sorry for inconveniences.
Thank you.
Google Maps is not available in China!!!!! But tourism in China is a huge market. I would like to invite your developers to focus on map APIs in China, such as https://lbs.amap.com/, http://lbsyun.baidu.com/index.php?Title=jspopular. They are all free!
Thank you we will consider to check it in future.
Hello, I have installed the new hotel theme but I would like to use the website like tripadvisor, so without the possibility to book and pay for a hotel or a room. Only the possibility to write a review a give a rating to a hotel. How can I adjust the theme to make this happen? Kind regards.
Hi,
If you want make that we can give you solution.
You can custom code for remove booking function only allow for make review.
For setting allow Review from visitors you can config everyone no need to book can review ( our theme support this)
If you want hire us for make any custom job you can email to contact (at) shinetheme.com with full requirements for match 100% with you.
Hope this can help.
Thanks
Hello! I installed version 2.2 Installed Demo. But Demo from the old version. How to install a new Demo? Such as in your example https://travelerwp.com/st_location/france/paris/
Hi My Friend,
You can read more at description of product we ready show it.
Or you can going our live documentation here: http://guide.travelerwp.com/docs/theme-layout/new-hotel-layout/
This guide to help to make build location page: http://guide.travelerwp.com/docs/theme-feature/locations/
If you have any issues/problems you not clearly about our product you can post ticket on our support system then our supporter can check for you here: https://shinehelp.shinetheme.com/forums/forum/traveler/
Thanks
Hi, the new layout of traveler layout is coming out together with the backend?
what you mean with back-end my friend?
Hi i mean the partner or vendor when they registered on traveler website
If you use new layout homap.travelerwp.com we ready make update layout for dashboard yet.
the dashboard had done? do you have any demo account to try?
You can config in theme options like before. And you can refer this guide to make that: http://guide.travelerwp.com/docs/theme-layout/new-hotel-layout/
Hi, i mean the partner demo account. Because i want to see the layout of partner dashboard
Yes in this version we just update small thing http://guide.travelerwp.com/docs/theme-layout/new-hotel-layout/new-user-dashboard/
We will continue update next time for more better.
Hi I purchase your theme, and I just installed, but I can find this version https://homap.travelerwp.com/ in demo install page.
Can you help me please ? Thanks
Hello Nikos,
You can read more at description of product we ready show it.
Or you can going our live documentation here: http://guide.travelerwp.com/docs/theme-layout/new-hotel-layout/
If you have any issues/problems you not clearly about our product you can post ticket on our support system then our supporter can check for you here: https://shinehelp.shinetheme.com/forums/forum/traveler/
Thanks
Hi I have Presales question: 1) can to manage representatives with commissions calculation 2) I need also to make invoices and estimates..is possible to take a plugin compatible with software? 3) my customers have asked me if template can to put some rooms without price but only with a quote request
The Tour functionality should have the rooms selection option at the checkout, because a tour can be one day, 5 days or more. So in that case we also provide the hotel in the same package included.
See image attached, europamundo.com provide a checkout where you can specify price for single, double, triple room.
https://ibb.co/tMBck2mYou can make like that by 2 ways on our theme for now.
1. Make extra service for add hotel to tour.
2. When make tour our theme support make tour package included hotel, car, flight included yet..
You can refer here: http://guide.travelerwp.com/docs/theme-feature/tour/tour-packages/
If you need any help about not clearly about theme you can post ticket on our support system: https://shinehelp.shinetheme.com/forums/forum/traveler/
Hope this can help.
Thanks
Hi, there was an update yesterday but change log is not showing them. Please verify.
