Hi, Thanks for giving the priority, really appreciate that.

Could you tell me how long it will take to get a refund? Because we need to launch the site within 2 days of time.

Hi,

Sorry to say that but I have no idea about it, as I provided you all the info that I have, so you have to wait.

Thanks for your understanding.

Okay we will wait then.

Ok, thanks!

And Happy New Year if you’re celebrating it!

Most Welcome! and Same to you

Hi,

In which block you have added the link, can you please provide me the screenshot?

And sorry to say that but this is not possible to play the youtube video where it auto plays the same video, for that you have to use the Slider Revolution, furthermore you can read here: https://www.themepunch.com/revslider-doc/video-layers/

Thanks.
   

It’s in the Blocks: Fullwidth Layout Video: Porto Modal Box Settings – right below What’s in Modal Popup.

Hi,

You have to edit the Porto Modal Box and select/set “What’s in Modal Popup?” as “Miscellaneous Things” and you will find a “Modal Content” so just paste your YouTube embedded code in it and it will work for you, Please see the video I have made for you: https://jmp.sh/hF6INaw

Hope this is it and all clears now.

Thanks.

Hi,

You can add the Custom CSS into Appearance >> Theme Options >> Skin >> Custom CSS as per your requirements, it will apply globally on your site.

And also could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

For Sure

It worked! Awesome!

Sound’s Great!

Thanks for your appreciation and so kind words

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Hi,

1. You can give/set a different background color for each Category Menu name on your site as per your requirements using Custom CSS. I suggest you to please contact us through our support system with your site URL so that our experts will set the Custom CSS for your site and then provide it to you.

2. Again Yes, it is possible to give a specific menu tab a different background color but with the help of Custom CSS.

3. You can add a background Image to a Menu Column by editing the particular Column menu and you will find an option of the background image, so you can set it from there, Please see this screenshot: https://pasteboard.co/HUec9HJ.png

Thanks.
   

Thank you. I will contact support.

Sure and Most Welcome

Hi,

Can you please share your site URL and the screenshot with me so I’ll check and provide you the Custom CSS code for changing the color of ( Out of Stock ).

Thanks.
   

Hi, Please find the links . screen shot and website link http://prntscr.com/m1j9bg https://caronic.com/product/3m-automotive-window-film/

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.single-product .woocommerce-variation-availability p.stock.out-of-stock {
    color: red !important;
}

Thanks.

Hi,

This is a known issue and many of the customers already faced this issue before and this is because of the cache. Please check your site after removing the server, site and browser cache hope you will not find this issue.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 25/11/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hey, thanks for the reply. I found it out by accident! In Porto Theme Option, under Custom CSS, there is a whole bunch of pre-written CSS rules. I forgot to close a curly-bracket when adding my own rule, resulting in the font-awesome icons to show up (but it will break everything else after that rule, of course).

That’s weird. Can I delete the whole custom CSS file or is it needed for the pre-installed theme?

OK. It is resolved. Sorry for having troubled you. For some reason there was a rule in the custom CSS where the -tag had “display:none”. That was all.

Sound’s Great!

That you have managed to solve your issue by yourself

Hi,

Can you please tell me which elements you have used to create your slides? so that I can direct you in a proper direction.

Thanks.
   

I am using Revolution slider

Hi,

You can achieve it directly from the Revolution Slider’s settings. You can select Custom under Main Slider Settings > Slider Layout (see: http://prntscr.com/5jntic) and specify your minimum slider’s height.

Hope this helps.

Thanks.

Hi,

Sorry to say that this is not possible with the help of Theme Options this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.

Thanks.

Hi,

Please go to Appearance >> Theme Options >> WooCommerce >> Single Product and select/set the Variation Selection Mode as “Select Box”.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/10/2017. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Its must be the cache issue at your end nothing else, Please check your site once after removing the server, site and browser cache and also deactivating all the third party plugins as well, hope you will not find an issue.

Thanks.
   

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Hi,

Can you please check once after disabling the Classic Editor plugin and check your site after removing the browser cache hope your issue will solve and if not then we have to debug your site and for that you have to contact us through our support system.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 22/05/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

We already enabled 1-click install for revolution content slider import. You can find that particular slider with the demo when you import it. But as you want to use another Demo slider then you have to Import it and for that please contact us through our support system so we will provide you the particular Slider.

Thanks.

Thank you.

Most Welcome

Hi,

Can you please provide me your ticket numbers, so I’ll confirm it from your support department.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 31/10/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Thanks for your interest in Porto.

Porto is highly optimized for site performance, you can test our demo site on any speed testing tools and get A class on all of them. Theme file size is 12MB for now but it’s related to redux files, unminified js/css and less files. Other themes removed all of them to reduce theme size and it won’t make any trick for you.

For your instance, please check our demo here, https://www.portotheme.com/wordpress/porto/agency-one-page/

Regards, P-THEMES.

Sorry “any trick for you” is confusing. What do you mean?

Also can your theme do the header like in the example above?

I meant theme size does not matter anything at all. Currently there’s no such bottom header option at the moment it may require your own customization.