12821 comments found.
Get theme, when will the Partner Dashboard and Add Listing layout be ready because I want to use it for a hotel and tour marketplace. Thanks
Hello,
Currenty, You still can use partner dashboard to manage listing with old layout. We are still working to update new layout for other sections.
Thank you.
Ok, is it possible for me to see what the current dashboard looks like now?
As I don’t have renew the support I can’t open a ticket, but I would like to inform you that the ical import of Google Calendar ical doesn.t work. There is also a php warning easy to fix here Undefined index: VEVENT in traveler/inc/helpers/class.iCalReader.php on line 228
Hello,
Thank you for your information. We will note this issue to check and update in the next version.
Thank you.
Hi guys. really nice theme. i need help. i installed demo site (rental) but its damaged. and I could not remove the wp toolbar for frontend. i dont use any cache plugin what should I do? please check photos. https://prnt.sc/m2xrym https://prnt.sc/m2xs4i https://prnt.sc/m2xs9i
OMG there is so many issue. Please help me
Hello,
Please create a ticket on our support system http://shinehelp.shinetheme.com with your admin account and FTP account so we can check for you.
Thank you.
bro how do i create ticket. why can’t I find something I’m looking for on your sites?
please reply quickly! how to edit this marked places in the images https://prnt.sc/m38bdh https://prnt.sc/m38bgzhttps://prnt.sc/m38bjh
HI Bro,
You can register user first by your purchase code then post ticket for Traveler here: https://shinehelp.shinetheme.com/forums/forum/traveler/
Then our supporter can check for you.
Thanks
hi, where is we can set modern style for rentals?
Hello,
Currently, theme only support new layout modern for hotel service. We are still working to update new layout for other service. Please waiting.
Thank you.
thanks
Is this for hotel marketplace or for travel agent marketplace platform? Cause I notice the travel agent is still coming soon.
Oh our theme is now fully for marketplace yet! All new update next time just update layouts for more options for clients only.
So it can be use either for hotel and travel?
Yes of course. Traveler included many service like Hotel, Room, Car, Rental, Actvitiy, Tour, Flight services.
You can turn On/Off for any services you want for match with your requirement.
And also support to make affiliate site for start earning money.
Hope this can help!
Hello
Ben la I got myself !!! I buy the script I set up my hotel booking site … ok everything is fine As I did not want to mix Hotel and Activities (different professionals) I installed a subdomain for activity.
And when I install it I am asked the purchase code that I put …..
Refused because already on another site ….
It’s not normal am very unhappy and I will not pay $ 99
BANEL
Ps I send an email to evento because I think it’s not normal
Hello My Friend,
Look like you missing for License policy from themeforest yet.
Each regular license only use for 1 end product: https://themeforest.net/licenses/standardIf your site abc.com and if you want make subdomain xxx.abc.com is OK yet.
Hope this make you more clearly.
Thanks
Hello,
I’m sorry … But I mounted my site: abc.fr, I wanted to add the sub activity: actvivite.abc.fr
Well, my license was rejected ? So there is problem !!!
I am very familiar with the rules, since I am a customer who buys for more than $ 2,000 / year of product at Themeforest.
So find the solution BANEL
As I said above your site is actvivite.abc.fr is fine.
If you have problem with verify purchase code you can post ticket on our support system for get help: https://shinehelp.shinetheme.com/forums/forum/traveler
Hello,
Please register product with your purchase code again.
Thank you.
it does not work ???? I put my registry key !!! and nothing
Hello,
We have checked this issue for you on our support system. Please follow your ticket for more detail.
Thank you.
You was said you will release till December, When you coming new look/design for Tour and Car as well and master common home page for all? can you tell me the date?
Hello,
We are still working to update new layout for Tour service. We will release new layout for Tour in the end of next week. Thank you for waiting.
Thank you.
Yes that is our plan but when working on it we have some days delay.
Please wait new version in next week.
All we did is try to make best product for clients yet.
Thanks
Hello,
The elements in tab “Modern Layout” is only used when you switch to style modern in theme settings. You can not use them for old layout.
Thank you.
Hello, To manage bookings using the woocommerce payment method do I have to have the WooCommerce Bookings plugin? can not the reservations be managed in thema control panel? Because if someone makes a reservation and pay for woocommerce, but then I cancel the payment the date of the reservation in the calendar of the rental will be unavailable?
Hello,
You can use Woocommerce Booking option in theme. You can view settings in here: http://guide.travelerwp.com/docs/other-feature/booking/woocommerce-booking/#post-1084
To cancel the booking, you need to go to user dashboard -> Booking history menu and click to “Cancel Booking” on each item. Please refer my image below to more details: https://drive.google.com/a/shinetheme.com/file/d/1paYrvcVVByx2oRSZKi83Nglc90NI1B3p/view?usp=drivesdk
Thank you.
Hi My Friend,
Our theme only use WooCommerce for checkout only.
You can read more what our theme support here: http://guide.travelerwp.com/docs/other-feature/payment-methods/
So You no need to use WooCommerce Booking plugin yet. Traveler is not just an theme its an Booking Enginge included yet.
When you cancel any booking that date will release/availabel again yet.
If you have any question not clearly about Traveler you can read more here: http://guide.travelerwp.com/docs/installation/first-to-know/
Hope this can help
Thanks
Hi,
Thank you for responding.
My doubts and about the payments made by the wc if they will be managed by the booking of the site or the booking of the wc. if the client makes the reservation and the payment is not approved, the reservation is canceled? in the availability of the rental it will become available automatically? Do you have this integration with the toilet rooms with the reservations?
Thank you
Hello With the new layout of the hotels, can I create new layout models for my needs?
Yes you can yet!
In the new layout of the hotel, the facilities logos are not displayed
can we automatically select the layout 3 style for all hotels without going to the page of each hotel?
Worries with the new Hotel layouts Can I select layout styles 1 or 2 or 3 automatically for all hotels? Currently, it is a manual selection to be made by hotel, I have more than 800 hotels! Can we create our own layout styles and if so, how to insert them in the layout selection? Or are the sheets of layout 1 or 2 or 3 styles for hotels, I can not find it in the style tab? The logos facilities do not appear? despite being selected. Thank you for your answers Phill
Hello Philltana,
You can make any layout you want and make custom with your purpose.
Please sure all custom must make via child-theme as we recommend.
Support is not include custom job from client yet.
Hope this make help.
Thanks
thank you, but I do not have the answer, how to modify the layout 1 or layout 2 or layout 3 in the hotels pages, I do not find it in the style sheets. Thank you for telling me if it is possible or he has to wait for the new version of January 2019 Voir image > https://www.booking-hotel-madagascar.com/wp-content/uploads/2019/01/hotel-single-829x1024.png
Hello,
The layout for hotel in the new layout hotel version is fixed with hard code. You can only choose 3 option: “Layout 1”, “Layout 2” or “Layout 3” and it not available in the layout menu in admin dashboard.
We will update option for you can choose layout default for hotel in theme option in the next version.
https://drive.google.com/file/d/1muFgU1QSBHiLYRk1Ll1sV6AOifHKUNt8/viewThank you.
Thanks, strongly the new version
Hello I move on, but still a few questions. or can we modify the layout 3 style for the presentation of the new hotel
our theme is open for you can build any site with your purpose yet.
do you have the link of the style page, I can not find in layout
Hello,
The layout for hotel in the new layout hotel version is fixed with hard code. You can only choose 3 option: “Layout 1”, “Layout 2” or “Layout 3” and it not available in the layout menu in admin dashboard.
https://drive.google.com/file/d/1muFgU1QSBHiLYRk1Ll1sV6AOifHKUNt8/viewThank you.
Hi, do you know if plugin ‘WooCommerce PDF Invoices Italian Add-on’ is compatible? Is important for new italian law from 01/01/2019.
Hello,
Currently, We do not yet tested the compatibility of ‘WooCommerce PDF Invoices Italian Add-on’ with theme. We will consider to create plan to test this plugin with theme.
Thank you.
My client wanna to see invoice backend..it’s possible?
Hello,
You can refer my url to more details for invoice option in theme.
http://guide.travelerwp.com/docs/other-feature/invoice/#post-1616Thank you.
This is the most useless seller ever Why do we have to go through all these mess to try to make the theme work? Why not make it easy for us? I have bought this theme many months ago and it never works and even its support is expired now. I tired to send them messages but I get a loop to forum of which I can not even send a message, it says I can not send messages.
why all these issues?
I have deleted theme from the other domain and try to install in another one because it never worked there and it gives me an error that “Purchase code has been used by another site” Which site? unless someone hacked it because it has bad security feature, but why?
All I need is to reinstall this theme in my new domain and I get this error and i can not even get to send them a message through support.
Very bad service!
Hello,
Before you install website on new domain, you need to deregistration purchase code in old website because each purchase code only used for one site. If not, you will be reveived above message.
http://guide.travelerwp.com/docs/other-feature/advance-featured/product-register/#post-1044In this case, please provide for me your site url you have registed and your purchase code has the last 4 characters encoded with format XXXX so we can check you you.
Thank you.
c835e last character of purchase code
Item ID: 10822683
I want to install it in https://bookinge.net/
All other websites are no longer having this theme, such https://bigsupersaver.com/ and others.
Hello,
Thank you for your information. We have checked this purchase code for you. Please register it with new site again.
Thank you.
Thanks
will try
I can not register It just refreshes and ask for registering again When I try to install plugin “Option Tree” I get this error: “Plus Something went wrong with the plugin API.”
I just bought your theme and it’s full of bugs, For start, The checkout with woo-commerce not working, I posted on your support forums but only got a link to the guide in the documentation, which i already followed step by step few times to check and still when press “book now” nothing happened,the page just get refreshed instead of getting redirected to cart or checkout , please help!
Hello,
Please refer our link to setup Woocommerce Booking with theme.
http://guide.travelerwp.com/docs/other-feature/booking/woocommerce-booking/#post-1084Please follow your ticket on our support system. We will check and respond to you.
Thank you.
Hello,
When you create new hotel, please select option “Layout 3” in “Hotel Single Layout” section. You can refer my image fo more details:
https://drive.google.com/a/shinetheme.com/file/d/1muFgU1QSBHiLYRk1Ll1sV6AOifHKUNt8/view?usp=drivesdkThank you.
thank you for your answer, we must do hotel by hotel, or there is an automatic function that does for all hotels
or find the style of this layout 3 to be able to modify it?
Hello,
Layout default for hotel detail is layout 1 so you need to setup layout 3 by manual for each hotel when you create it.
Thank you.
we should in a future update, automate this regulation, to think about sites already online with more than 300 hotels
Hello It is understood to install the new home, but I have a problem, by selecting modern in option style, I have a rendering for hotel according to this link> https://homap.travelerwp.com/st_hotel/hyatt-centric -times-square / = hotel details 1 and I would like to have this aspect of presentation for a hotel> https://homap.travelerwp.com/st_hotel/hotel-wbf-kitasemba/ = hotel detail 3 How to get there ?
Hello,
When you create new hotel, please select option “Layout 3” in “Hotel Single Layout” section. You can refer my image fo more details:
https://drive.google.com/a/shinetheme.com/file/d/1muFgU1QSBHiLYRk1Ll1sV6AOifHKUNt8/view?usp=drivesdkThank you.
I am using Rental & Hotels but only rental is working , Hotels search doesn’t show anything. Please Help. note : i already tried data upgrade and Sync.
You should post ticket with your website info on our support system: https://shinehelp.shinetheme.com/forums/forum/traveler/ then our support team can check for you.
It doesn’t allow me to register ( says email exists , forgot password option isn’t working. ).
you can email to contact@shinetheme.com your email then we can check for you
hi, i have some problem, on the hotel tab, I did not choose one of the facilities, but the facilities that I did not select still appeared
Hello,
In the hotel search tab, the facilities of hotel will be shown all in the search form.
Thank you.
Hello,
You can go to “Theme Settings” -> “Install Demo” then click to “Install” button on Hotel section to install demo new layout. Please refer my image below for more details:
https://drive.google.com/a/shinetheme.com/file/d/1xBnxg8HMoDCewfiJiYLcTMW-NtpcJyqh/view?usp=drivesdk Thank you.Hello It is understood to install the new home, but I have a problem, by selecting modern in option style, I have a rendering for hotel according to this link> https://homap.travelerwp.com/st_hotel/hyatt-centric -times-square / = hotel details 1 and I would like to have this aspect of presentation for a hotel> https://homap.travelerwp.com/st_hotel/hotel-wbf-kitasemba/ = hotel detail 3 How to get there ?
Hello,
When you create new hotel, please select option “Layout 3” in “Hotel Single Layout” section. You can refer my image fo more details:
https://drive.google.com/a/shinetheme.com/file/d/1muFgU1QSBHiLYRk1Ll1sV6AOifHKUNt8/view?usp=drivesdk Thank you.
