Hi, we are sorry but we don’t have not a single users reported the same issue, so we need to check this installation. Please open a private ticket in the Help Center and insert all required logins.

Hi, if you need to create a custom button you just need to insert this in the class field of the Button module gdpr-preferences. Obviously you need to have installed and properly configured the Privacy Plugin.

Perfect, thanks for this information. You should include that in Privacy Plugin documentation.

Thank you for confirm!

Hi patrickloonstra! This issue is related to a Memory Limit problem, are you compliant with the Memory Limit? In case you can workaround by inserting manually the ID of the category, inserting in the Posts module shortcode the ”|tax_query:27” (in this example is 27): https://undsgn.d.pr/mttwaG

That seems to be a great workaround. I will also check the Memory Limit you mentioned and how to fix this.

Hi patrickloonstra and thank you for confirm! Basically for some Memory Limit issue this is not working visually in your installation but once set manually it’s fine for the frontend.

Hi drummlaw! Really not understanding what you need to achieve, sorry. Do you need to open multiple images from the same image?

Hi, in the Single Media widget I added one image in MEDIA. If I activate the Lightbox for that image, the lightbox opens the same image on click. But I want to show a different image on clicking the lightbox. Is it possible?

I added second image in the URL field as per the screenshot: https://www.awesomescreenshot.com/image/3807638/134cf6d31bcc3de6a6ba69e20694e6c3 If I activate the lightbox it actually popups the image1, but I want to show image2.

Does it make sense now?

Hi drummlaw, the only method is to use a Gallery: https://support.undsgn.com/hc/en-us/articles/360000110049 – https://support.undsgn.com/hc/en-us/articles/360000124229-Gallery-Manager-Albums

Hi sumedh! Not sure what you refer, do you mean the WooCommerce user login/create account page? In case this is automatic for WooCommerce, if you don’t mean WooCommerce, you need to rely on dedicated plugins.

I understand now. thanks a lot. and hey Happy new Year

Thank you for confirm!

Hi! Not exactly sure what you refer without a check but you can follow this, maybe you updated WordPress: https://support.undsgn.com/hc/en-us/articles/360000284218
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi, you just need to go in the Page Options and set the Header to none: https://support.undsgn.com/hc/en-us/articles/214002845-Page-Options
Please reviver your account since we’ll don’t reply anymore without the “Purchased” badge as for Envato Policies.

Hi supermex! Do you refer to the dropdown menu of WooCommerce (the native filter)? In case this is available only if you use the native module of Woo (via Theme Options) and it’s not available as part of the Posts module (in case here you can use the filter menu on top). I hope this make sense and helps!

Hi cc2018! Yes this element is part of Uncode modules (tested now on 1.9.3): https://undsgn.d.pr/TH6OU7

If you even took a look at my message I wrote you can cleary see this is a demo of yours..

Yea you guys are funny Now I even dont get a reply. I think im gonna contact paypal and enable my buyer protection , this is a joke

First of all note that we are European based so you cannot expect that we reply messages 24/24 hours. Second we have kindly explained why we don’t support users that don’t have the “Purchased” badge and this is pretty logic. Moreover we don’t understand why you don’t resolve the problem with your account with Envato, you just need to request them a new password to access you old account. What was the name of this blocked account?

Hi Bernienor! If you build your pages with the Page Builder you can basically insert in any position of the page using the RAW HTML module. Let us know if you need more info!

Hi mwfpro! No this is not part of Uncode theme natively, maybe you can try to use some dedicated plugins (not tested): https://wordpress.org/plugins/search/plyr/

Hi GoodCube! This is just how WordPress itself works. When you use a name as CPT name this word is “reserved” for the WordPress template name hierarchy. If you need to use the word “portfolio” you need first to change the CPT in something else: https://undsgn.d.pr/op3s9N

Hello Undesign people ! Yes, you rock ! Thanks a lot and i wish you a happy new year !

Hi GoodCube and thank you for confirm!
Best wishes to you too!

I don’t know how to explain better, in HTML when you open a PDF you have exactly what you have in your website, now if you expect some sort of PDF special viewer like the popular Issuu this is not a feature of Uncode (in fact you never seen a PDF viewer in all our demos). This kind of PDF viewers relies on dedicated plugins.

I don’t think you understood my first message. Thanks I guess

Hi, we can help for features you see in our demos, since we never show a special PDF brochure like viewer and it’s not supposed to be be a feature of a WordPress themes, we suggested how to open a PDF.

Hi! If you’ve upgraded to WordPress 5.0 and you are apparently no longer able to use the Page Builder, please follow:

- Update to Uncode 1.9.3 (or higher), update the required plugins and make sure you have selected the Disable Gutenberg Editor option in the WPBakery Page Builder > General Settings. When updating the theme don’t forget to update Uncode Core and WPBakery Page Builder plugins as outlined in the Theme Update documentation.

- Alternatively, if you cannot update the theme, you can install the free Classic Editor plugin from the official WordPress repository and check the replace the Block Editor option.

Please find all info here: https://support.undsgn.com/hc/en-us/articles/360000284218

Hi VilleKe!You just need to apply one of the button classes you can check at the bottom of this page and use the ID of the color: https://support.undsgn.com/hc/en-us/articles/213457169
Here an example: https://undsgn.d.pr/gz1dGc – https://undsgn.d.pr/l0hq3Y
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi tal7073! The estimated reading time is based on the article length, in fact here you can see a simple example that give different number based on the articles length: https://undsgn.com/uncode/homepages/blog-author/
If for some odd reason something is not working for you please open a ticket so we can access and check privately: https://support.undsgn.com/hc/en-us

Thanks, I found that the problem is only when the text is not in English, same article length in Hebrew show 1 minute reading, while in English it is 18 Thanks.

Hi tal7073 and thank you for report! This is managed by a popular plugin, we’ll check with developers if there are some bugs in this plugin related to Hebrew and in case we’ll insert the fix in next update! Let me know if meanwhile you need some quick code to hide the time when you are in Hebrew lang.

Hi VilleKe! We are sorry but this is not an option of Uncode, anyway it’s pretty easy with few lines of CSS, please show us your site so we can create based on your settings.
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hello,
unfortunately by using the Content Block or the Related Posts plugin that’s not possible. You should edit the file single.php in your child theme and make it follow the right category (or, of course, the categories, since a post can belong to several): https://undsgn.d.pr/RBdlzX

Best

Thanks for your reply, Could you please give me more details?

Hi MarChris! This rely on custom developments and there are not simple instructions we can send you here sorry.

Hello, no, unfortunately it’s not possible, also because a post can belong to different categories at the same time. However each post has classes determined by its categories https://undsgn.d.pr/usIWZF so you can use those to create your own CSS rules.

Let me know. Best