19077 comments found.
Can you please send me PSD’s for ASG 2? Thanks.
Hi,
for any PSD files, please always send us private message thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact (you must be logged into Themeforest’s account).
Best regards,
Muffin Group team
I wanted to know if you are planning to replace Visual Composer with Elementor ?? 
Hi,
no, we are not planning to replace WPBakery plugin with Elementor.
Best regards,
Muffin Group team
Any chance I can get a link to download the bundled software separately to install? Wordpress + Server having a hard time to install all the addons 
Literally cannot get past this and get it every time
Downloading installation package from http://api.muffingroup.com/plugins/download.php?code=2c0dXXXX-XXXX-XXXX-XXXX-ef9372ac860a&plugin=revslider…
Download failed. cURL error 28: Operation timed out after 300000 milliseconds with 1155924 bytes received
I’m also getting this errior
http://api.muffingroup.com/plugins/download.php?code=2c0dXXXX-XXXX-XXXX-a8b2-ef9372ac860a&plugin=LayerSlider… Download failed. cURL error 18: transfer closed with outstanding read data remaining.Here’s a quick screen shot https://gyazo.com/cb2c809249e8a7dbb66af9ae66fae498
It’s suddenly working!
Disregard 
Upgrading to php7 and MySQL 5 may have done the trick 
Thanks for the details. Glad to see that you have sorted it out! 
Why does this theme have a tag for visual composer? Why does this them install JS composer? The pages all use this muffin builder thing. Hate it. I searched for a theme with js composer demos. The demos here looked good so I dropped the cash on it. This is not js composer – so I can’t use any of my js composer plugins, like massive addons. Can’t find a simple slider (one that doesnt depend on posts). For me – mis representation of a theme.
Hi,
pre-built layouts were built with Muffin Builder tool which is much lighter, easier in use and faster. We did not built those demos with WP Bakery (previously known as Visual Composer) because it’s an additional plugin and in reference to right agreements, we can not force users to use 3rd party plugins. Also, for many users, Visual Composer just doesn’t work right because plugin is quite heavy and requires good hosting service.
So, if you don’t want to use WPBakery, you don’t have to. Just go to Plugins section and deactivate/remove it.
Best regards,
Muffin Group team
Hi,
Does your theme have the integration for GetResponse and the possibility to insert optin for lead generation?
Kind regards.
Hey,
we did never tested this add-on with the BeTheme so we do not know if it is compatible or not.
Best regards,
Muffin Group team
I would like to use a lightbox plugin for my MetaSlider, where can I find the Magnific Popup source, so I can filter the supported plugin list with the necessary attributes (like described here: https://wordpress.org/plugins/ml-slider-lightbox/#installation)
Thanks
Hi,
we are sorry but such feature is not included into theme.
Best regards,
Muffin Group team
Hey betheme team, Thank you for this great theme and your professional work!
Quick question: Are there any disadvantages in using the white label function? can the theme still be updated? or do I have to update manually via ftp?
Best regards
Hey,
after enabling “white label” you have to update theme via FTP because auto update feature contains logo that have to be removed as well.
Best regards,
Muffin Group team
I cant seem to get mega menu to work, followed the instructions on documentation and its still didn’t work, tried a mega menu plugin, still didn’t work, can this be because i am using “Header Builder”?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi.
Basically what I want to do is have a few images on my website in a grid-form, which will direct to external links when clicked. From what I've realized, I cannot have external links on the image grids, correct? So I have begun doing it through the portfolio element by changing the website tab at theme options. However, when I add the portfolio grid element on my page, the images are joined together, despite having selected the 'grid option' on theme options>portfolio. How can I get spacing between the images? I tried getting the same results by using the post masonry grid element and using the portfolio as a data source, which has the spacing options I want, but I experienced a problem as the external link to the "website" did not seem to work.
Thank you in advance!!
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, I would to deactivate code used in the website that not using the theme anymore. We use different theme for the site. And want to use the code on different site. The site is doctorfur.com but it does not using betheme theme. How? Could you remove doctorfur.com from your site? Thanks
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
I have updated the newest version 20.0.1 and I am still getting the Muffin Builder data processing.. issue. It never exports, I also can’t import either, the buttons are not working, see here – https://www.screencast.com/t/XVG0IiUAkK
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Dude, I need some help. Can you help me in custom CSS code to leave my submenu wider to fit the descriptions? And also leave the background in color (# 292929), and the letters in color (white) and when you mouse the background will turn orange (# f0634c).
As it is in this photo: https://montserrat.ind.br/wp-content/uploads/Captura-de-Tela-2019-01-03-às-22.00.14.png
Link to my site: https://montserrat.ind.br
Thanks in advance.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Thanks for the contact, I just sent you the private message with the access data.
Thanks.
How do I replace this ‘social’ class with my own html with a function in the child theme? https://www.screencast.com/t/fWhOks9eo
Disregard, i used the Beta Header plugin and got it to work, thanks.
Great, happy to hear you’ve sorted it out!
I have several active licenses, but the first one that I opened my support forum account with in 2014 has expired and I can’t use the forum anymore. How can I update my profile with new licenses or my Envato account info so this doesn’t happen again? You’re still doing hreflang wrong, and I want to tell you about it!
Hi,
if you have problem with logging onto support forum, please use the contact form which is on the right side at https://themeforest.net/user/muffingroup#contact and we will help you to sort it out.
Best regards,
Muffin Group team
Hi, we have a few pre-sale questions about BeTheme:
1. With the new Lighthouse update to Pagespeed, BeTheme scores 38% on mobile with the following suggestions: ‘eliminate render-blocking resources’, ‘defer unused css’, ‘serve images in next-gen formats’, and ‘defer offscreen images’. Is there any plans to make the theme more compliant with Lighthouse standards?
2. How easy is it to create our own custom shortcodes and use with Muffin Builder 3? We currently use WPBakery Page Builder, and we love how easy it is to implement our own shortcodes.
3. How easy is it to modify and tweak elements with a child theme? Are there plenty of hooks and filters available?
Thank you
Hey,
1. We did not had time to take a closer look on it yet but we will for sure and if there would be anything what could improved, it would be done. Regarding “eliminate render-blocking resources” this could not be done as it refers to 3rd party plugins or even own Google scripts that simply can not be eliminated.
2. If you know PHP coding, then any modification would be easy.
3. Yes, hooks and filters are available. Basically, child theme works exactly the same way as it was explained on https://codex.wordpress.org/Child_Themes
Best regards,
Muffin Group team
Presale question, I was browsing your premade themes and curious If I can include a blog to estate2 theme. It seems you configured it so that listings are blog posts. Also curious about your refund policy. Thanks in advance
Hey,
sure you can. Pre-built websites (demos) are only examples of what could be accomplished with the BeTheme. So basically, you can do much more than you see on specific demo.
Regarding refund policy, there is one for all products around whole marketplace. For more details, please visit https://themeforest.net/page/customer_refund_policy
Best regards,
Muffin Group team
Thanks for quick response, did you use any real estate plugins to make that demo? Would I need to install any real estate plugins to use it as a simple real estate site with few listings.
No, we did not used any real estate plugin. This is just plain design/layout.
I’m in trouble for “muffing data processing” too. I tried to enter the muffin forum but the login always fails (why on earth should I login again?). I tried to register with another account and another purchase code and it alwasy says that “Themeforest username is incorrect” I lost ONE hour trying around. Could you please tell me where I’m I supppose to send you a direct message? Thanks!
Hey,
to send us direct message, you can use or the contact form which is on the right side at https://themeforest.net/user/muffingroup#contact or via support forum. We’ve checked your account and it already exists on forum so if you forgot password or have registered it with e-mail address that you do not own anymore, please send us private message via the contact form we’ve mentioned above and we will change it for you.
Best regards,
Muffin Group team
I need a nav bar/header similar to the one on ppa.co.uk – your splash page seems to have a similar nav bar but I don’t see it in any of the demos. Can you tell me if it’s possible to achieve this? https://themes.muffingroup.com/be/splash/
Hey,
if you ask for Mega Menu, we use it very rarely because our customers prefer plain demos. However, we have few demos where you can check how it looks like:
https://themes.muffingroup.com/be/classic/https://themes.muffingroup.com/be/store/
Best regards,
Muffin Group team
Yes – thanks – but I need it full-width – is that possible? Also, any demo where I could try it out (e.g. adding columns, images etc) like on the ppa.co.uk?
Sorry but we do not have such features included into Mega Menu unfortunately.
On the single product page, I have the style set to, ‘Tabs | Next to image’
But when you add an attribute (eg size) to the product, on the product page, the column forces to full width and forces everything beneath it below the image (eg quantity selector, add to cart button, SKU info, Category info and share button)
I want them to remain on the right not below the image.
To see what I mean, you can visit http://julianssecret.com/product/discrete-martini/
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Animation effects are playing in on scroll but then disappearing opacity: 0. Any help
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team