Hi,

Please edit your home page and edit the row you will find the image in row setting just change it from there as per your requirements: https://pasteboard.co/HVNjVDw.png

Thanks.
   

Hi,

Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.

This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team at nicework125@gmail.com for paid Customization services.

Thanks.

Ok thx a lot for the information.

Most Welcome!

Alright, thank you… I’m totally exhausted… My ticket is: #40439

Alright, thanks. I’m totally exhausted… Ticket #40439

Hi,

Now please be patience, once your ticket will be resolved you will get the reply of your ticket.

Thanks for your understanding.

Hi,

Can you please share your Live site URL with me so I’ll check and provide you the solution.

Thanks.
   

i will send you

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

@media(max-width: 768px){
.header-top {
    display: none !important;
}
}

Thanks.
   

Hi,

You can change this word as per your requirements by changing it into the Theme language translation file under wp-content/themes/porto/languages

OR

you can also change it as per your requirements by editing the file rating.php under wp-content/themes/porto/woocommerce/single-product

Thanks.
   

Thanks for using Porto.

We will check mobile speed issue, will improve it as much as possible and update it in next version. Please keep in touch with our support team for the next version release, it will be done very soon.

Regards, P-THEMES

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Please contact us through purchased Envato account to get support.

Hi,

Please edit your home page and then edit Porto Feature Box element and you will find the image set in it, you can change it easily from there as per your requirements: https://pasteboard.co/HVKrXAa.png

Thanks.
   

Hi,

1. We have removed some small changing options from the Theme Options because it makes the Theme heavy and Cart Icon Changing Option is one of them so now you have to change the cart icon with the help of Custom CSS as per your requirements, Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the Content Value as per your requirements your issue will solve.

#mini-cart .minicart-icon:before {
    content: "\f217";
    font-family: "FontAwesome" !important;
}

And you can find the Content for any of the Icon from this link: https://fontawesome.com/icons?q=cart&d=gallery

2. Rows are not the Theme but the WP Bakery default element and the border option for rows is working perfectly fine at my end, please make sure that you have set the border values as well as showing in this screenshot: https://pasteboard.co/HVKlIpc.png

Thanks.
   

Hi,

Please read and follow the instructions written in this Article: https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-

Thanks.
   

Hi,

1. You have to choose/use the single product layout as “Full Width” it is the only layout which has tabs section under the product details.

2. Porto WordPress is fully responsive and RTL compatible Theme. If you want to change your site as RTL you just have to change your site Language as RTL and it will work for you.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 22/10/2017. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

You can change it by changing it into the Theme language po file and then generate the mo file from that po file, it will work for you.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 04/10/2017. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Please go to WP-Dashboard >> Setting >> Reading and set the “Blog pages show at most” and “Syndication feeds show the most recent: as 99 and save changes and check your site after removing the browser cache hope you will not find this issue anymore otherwise we have to debug your site and for that you have to contact us through our support system with your site WP Admin Login details but after extending your support extension because your 6 months of support period is expired from 04/10/2017. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Most Welcome

Hi,

Please contact us through our support system with your site WP Admin and CPanel Login details so we will check and solve it for you on your site.

Thanks.
   

Hi,

Please go to Appearance >> Theme Options >> Breadcrumbs and turn on the Page Title and check your site after removing the browser cache.

Thanks.
   

Hi,

Please try to change the Header fonts from Appearance >> Theme Options >> Skin >> Header and also please try to change the Menu Fonts from Appearance >> Theme Options >> Skin >> Main Menu and also make sure that your server, site and browser cache have been removed and disabled when you checking your site hope you will not find this issue.

Thanks.
   

Hi, I would like to know if you have the .PSD files available for creating layouts in Adobe Photoshop?

Hi,

1. You can read and follow the instructions written in the below given docs but at your own risk because it is related to third party plugin and Customization:

*. https://cathowell.com/facebook-microdata-what-it-is-how-to-set-it-up/
*. https://www.pixelyoursite.com/new-facebook-pixel-events-video
*. https://wordpress.org/plugins/pixelyoursite/
*. https://karynwithay.com/how-to-install-the-facebook-pixel-for-woocommerce/?cn-reloaded=1

2. Sorry to say that but NO there is no PSD files available/included in/with the Theme package.

Thanks.
   

Hi,

You can read all about recommended servers and minimum server requirements for Theme here: https://www.portotheme.com/wordpress/porto/documentation/requirements-for-theme/

Thanks.
   

Hi,

You can set up the newsletter subscription modal using Porto Modal Box element and set it as per your requirements, and yeah the Contact Form is being used inside Porto Modal Box and the error you are getting is the known issue of Contact Form, Please read all about it in the below given links:

Please read and follow the instructions written in the below given docs it will help you in solving your issue.

1. https://wordpress.org/support/topic/there-was-an-error-trying-to-send-your-message-please-try-again-later-47/
2. https://www.quora.com/How-do-I-solve-the-contact-form-7-plugin-issue-%E2%80%98There-was-an-error-trying-to-send-your-message-Please-try-again-later%E2%80%99

And also please read this article as well: https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-

Thanks.