23242 comments found.
Hi. I want ti create an e-shop that will have more than 100 categories and sub categories. Is there a way to be able to search for the catecory I want instead of scrolling down, when I insert a product?
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes, We have used WooCommerce plugin in our Theme and WooCommerce has its default functionality to searching for the particular Category or Product.
Thanks.
You did not understand what I meant. I know that the theme supports woocommerce. The search I want takes place when inserting the product not when viewing them. Woocommerce by default does not give you a solution so when you have 150 categories you still have to scroll to the category you want and check it to add the product to that category, I am asking if your theme has a solution for anyone that has so many categories. Thanks
Hi,
Sorry to say that there is not an option to search the product categories when you adding the products. You have to scroll the categories to assign the products.
Thanks.
Hi,
Thank you for your theme, i really like it. I have a question that has been answered multiple times but none of the solutions work for me:
How can i enable breadcrumbs on the homepage?
By the way, i set the ‘Blog Timeline Sidebar Right’ demo page to be my homepage
And i mean the whole title bar, not just the thumbnails
Never mind, i found this in breadcrumbs.php and page_header_x.php:
if (( is_front_page() && is_home()) || is_front_page() ) { $breadcrumbs = false; $page_title = false; }
removing it makes the breadcrumbs appear.
Sound’s Great! 
Hello, I am defining in buying the theme, I only have one question: I need to make two online stores in two subdomains within the same domain. Do I need to buy the theme twice? thank you!
Hi,
First of all thanks for showing your interest in Porto WordPress.
All ThemeForest products allow One license for each domain on which you will install the theme (sub-domains or multisite installation does not matter though).
So regardless of a number of clients, license works with a number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that etc… These are license usage policy of ThemeForest (and we have no control over this), you may wish to confirm from Themeforest here:
https://help.market.envato.com/hc/en-us/requests/newThere is no unlimited usage license.
Thanks.
Have a Great Day
I managed to assign aaa class and do inline styling in section: Custom Styles (only wide), but of course no luck as it needs to be applied for the menu link directly? Any ideas here or maybe I am missing out smth? Thanks
Hi,
Please add the class by editing the particular Menu Item here: https://pasteboard.co/HX0U7Ps.png
and then use that class for setting up the styling for the particular Menu Item and paste that Custom CSS code into Appearance >> Theme Options >> Skin >> Custom CSS, It will work for you.
Thanks.
On the Woocommerce checkout page, when I click on ‘terms and conditions’ link the T&C unrolls but it shows as visual composer code. How can I fix this?
Hi,
Please go to WP-Dashboard >> Pages and finds and edit the T&C page, and remove the only short-code from the page that is showing on fronted and save changes and check your site after removing the browser cache.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/03/2016. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
i like the look but it’s too slow 
Hi,
First of all thanks for showing your interest in Porto WordPress.
And you can check and compare our all Live Demos with your providing site look here: https://www.portotheme.com/wordpress/porto_landing/
Thanks.
hello I need help, before I used the wordpress version 4.9.8 running normally there was no problem. I just updated the latest wordpress 5.0.2 because I want to always update wordpress to avoid malware attacks. but after updating wordpress and wanting to edit the page, it turns out that the WPBakery Page Builder is an error
I am using this: Porto 4.7.1 WordPress 5.0.2 WPBakery Page Builder v5.5.2
how to handle it? thank you
Hi,
You have to update your Theme to the latest version 4.9.0 and also the Theme required/recommended plugins as well, I am sure your issue will solve.
You can check the change log of the Theme here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs
And also how to update the Theme, Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052422--14-update-porto-theme-manually-without-loosing-any-data-
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 26/12/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi, is possible insert a empty row in a megamenu (main menu) for example:
HOME (empty row) ABOUT ABOUT3
Hi,
Sorry to say that but this is not possible, but you can try with the following suggestion written below, may be it will help you.
Just create a menu simply and as Home Test About About3, right, after creating it, you can hide any item as per your requirements using Custom CSS, then the particular place will show as empty.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 06/10/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello, I have the Porto Theme in use. Now I have a problem with a plugin, I have already turned to the support of the manufacturer, but they can not help me either. It is the plugin Product Colorizer by Optart. According to Optart, it’s probably a Problem with the gallery. Is it possible to change the gallery of Porto to the standard gallery plugin? Would be great if you could help me here, or could give me a hint how I possibly manage it myself. I already bought the Porto Theme for Magento and Woocommerce. This request is the Woocommerce Theme. Thank you. This is my Site: https://www.wandaufkleber4you.de/woo/produkt/2435/colorizer-demo-product/
Hi,
Sorry to say that but “Product Colorizer by Optart” is the third party plugin, and we have not tested the “Product Colorizer by Optart” plugin with the Theme, and also you will not find “Product Colorizer by Optart” plugin in the third party compatible plugins list confirmed from our here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
And also you know it very well and also clearly written on the item support policy page as well that we do not provide our dedicated support for any of the third party plugin issue because it requires Customization.
So if you want our Customization paid services you can contact our Customization team at nicework125@gmail.com for paid Customization services.
Thanks.
how to remove the google front then use the default font, like ARIAL ? thank you
Hi,
Please go to Appearance >> Theme Options >> Skin >> Typography and turn OFF the Google Fonts from there and also you can set your required Font from there as well.
Thanks.
Everything works great and fast I just cant find were to disable or edit the popup
Hi,
Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/08/2016. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
1. How can i use Fontawesome(Or icon font) in this menu ? I ‘ve tried many way but didn’t work .
2. How can i change Background Widget Title color ? It can be customized by CSS way but i saw many function in the theme option skin . Is it possible to edit via Theme function ?
Thanks for your help
Now , the Fontawesome displayed already . The next question is ” How to upload my own Font icon ? ” Thx
Hi,
1. Please remove s from fas and write the code as showing in this screenshot: https://pasteboard.co/HWXQeBZ.png
hope it will work for you.
2. Sorry to say that but you have to change the color using Custom CSS and then paste that CSS code under Appearance >> Theme Options >> Skin >> Custom CSS, it will work for you.
3. You can add the custom icons from Dashboard >> Ultimate >> Icon Manager >> Upload the new icons and for that, you must have to Installed and activate the Ultimate Addon for Visual Composer plugin, so please download the updated version of Ultimate Addons for Visual Composer from the link below and install it: https://smartwave.freshdesk.com/support/solutions/articles/12000007851-latest-visual-composer-and-ultimate-addons-for-visual-composer
Thanks.
A friend just purchased this theme and I want to purchase it aswell, however I always check how user friendly the demo pages are and I am at a loss for words. I press on edit with WPBakery page builder and for example shop 18 the entire hero image is just a text block. So I open it and I don’t understand a single thing on how the page is made up. How can I customize this? It’s just a text block? Was really excited to purchase it myself but think I’m going to have to hold off unless you can clearly explain how he can customize the demo pages.
How can I add in another picture? How do I add in a button? In the text block everything is written in lower case but on the page it’s all caps? Please explain this to me.
What I mean:
https://gyazo.com/466b0e2b8952d4171176fa8e7bb95ead < absolutely stunning page https://gyazo.com/4202662882fe471e312500dcd18c32da < how do I customize this? Literally at a loss for words. Wanted to purchase this myself so badly.Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes the particular Slider on the Shop 18 homepage is made using Text Block, When you will edit the homepage you will find a Text Block, and when you will edit the Text Block you will find Slider Image and Text and also a Button in it as showing in the below given screenshots and you can change it as per your requirements.
*. https://pasteboard.co/HWXLfuI.png
*. https://pasteboard.co/HWXLltY.png
And also you can change the background image of the slider by editing the particular Text block as showing in this screenshot: https://pasteboard.co/HWXM5LH.png
And regarding the Text is written in lowercase in Text Block but showing as upper case on front-end is because we have set it with the help of Custom CSS and you will find the Custom CSS under the page Custom CSS option as showing in this screenshot: https://pasteboard.co/HWXOIcA.png
Thanks.
Hi,
We have been running the Porto Theme since Jan 2018 and have been satisfied with its functionality. However recently we moved to an SSL certificte (https://), for the life of me I can’t find where to update this one AjaxLoader.gif.
Its being reference in the wp-includes folder /js/ (see below):
An image with an insecure url of “http://dev.digitaldynamite.co.za/sites/SRN/wp-content/themes/porto/images/AjaxLoader.gif” was loaded via the javascript file: https://srn.co.za/wordpress18/wp-includes/js/jquery/jquery.js?ver=1.12.4 on line 2.
Any further direction to locate and update this image would be greatly appreciated.
Hi,
Please go to Appearance >> Theme Options >> Skin >> JavaScript Code and you will find the code there, just change it from there as per your requirements.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 05/07/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi,
Thanks for the feedback, I navigated to the custom Javascript Code section and did not find anything pertaining to my issue.
We will be considering a renewal for further support, however this seems to be an actual issue with the theme when transferring from a demo environment to a live environment.
For some reason it does not update this link to the AjaxLoader.gif image and I can’t find where I would adjust it from the theme options further.
Best Regards,
Hi,
Please Install and Activate this plugin on your site: https://wordpress.org/plugins/really-simple-ssl/
Hope it will work for you.
Thanks.
Hi,
I did already try this as per previous comments I saw here. It had no effect. What is that AjaxLoader.gif being used for as I don’t think I have a need for it and it is only affecting some pages of the website.
Is it to do with the porto advanced carousel? Or parallax sections?
If I can disable it then atleast it wont affect the security of the pages.
Hi,
That ajax loading gif is used with various elements and places on the site, like loading overlay as well of the site which you have turned ON from Theme Options >> General and also with various WP Bakery elements as well, so this is not possible to edit every single element file. You have to sue the plugin for that.
Thanks.
I simply need a way to overwrite this link.
When I look on console its pointing me to this in the javascript folder:
Sa = function(a, b, c) { var d, e, f, g, h = a.style; return c = c || Ra(a), g = c ? c.getPropertyValue(b) || c[b] : void 0, ”” !== g && void 0 !== g || n.contains(a.ownerDocument, a) || (g = n.style(a, b)), c && !l.pixelMarginRight() && Oa.test(g) && Na.test(b) && (d = h.width, e = h.minWidth, f = h.maxWidth, h.minWidth = h.maxWidth = h.width = g, g = c.width, h.width = d, h.minWidth = e, h.maxWidth = f), void 0 === g ? g : g + ”” }
Surely there is a line of code or something that can be done to overwrite where this script is calling the demo link.
Hi,
I have chekced your site and found that this is coming from your site cache. Please remove and disable all the cache plugins from your site then check this issue, I hope your issue will be solved. Otherwise, please renew the support then send us your site login details so we will check and solve it for you. https://imgur.com/a/nHTRtlTThanks.
Hi,
This was happening before the cache was switched on. It is only active now as the website is live. When I switch it off it reverts back to:
An image with an insecure url of “http://dev.digitaldynamite.co.za/sites/SRN/wp-content/themes/porto/images/AjaxLoader.gif” was loaded via the javascript file: https://srn.co.za/wordpress18/wp-includes/js/jquery/jquery.js?ver=1.12.4 on line 2.
I am struggling to see how an image link gets added within a javascript file and there is no way to update the link?
It just doesn’t make sense, the actual core code would have to be updated?
Hi,
Really sorry for the inconvenience. But we are facing this issue first time, did not reported yet any where.
Please renew the support then send us your site login details so we will check and solve it for you.
Thanks.
Hi, How can enable popup email subscription in shop demo 13? when add porto model box, it shows break the model box when appearing
Hi,
The Pop Up Newsletter showing on the Demo site also requires some Custom CSS as well, Please contact us through our support system with your site WP Admin Login details so we will solve it for you on your site.
Thanks.
How do you add content above product title, like here: https://www.portotheme.com/wordpress/porto/shop1/product/porto-evolution-headset-fullwidth/ where there is 3 statement?
Hi,
We have set/added that content section above title using Block, When you edit the particular block, you will find Product Options section and under it you will find Product Layout and Custom Block set in it as showing in this screenshot: https://pasteboard.co/HWOrZcW.pngwhich means the particular section is coming from Blocks, so you have to go to blocks and finds and edit the particular block and change anything as per your requirements, Please see these screenshots: https://pasteboard.co/HWOu7oZ.png
https://pasteboard.co/HWOumg1.png
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 07/06/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hey, I noticed that I have about 5 fonts in the theme. Oswald, Open Sans, Open Sans bold, regular etc. Can you please tell me where I can remove them, and only use one? Like Open Sans Regular for example, and not load the other ones. It increases the page load time, and I do not need them. Also, I saw the fonts are loaded via gstatic and also webfont. Is there anyway to load them just once?
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
Hi can anyone help me please, I’ve been having issues with the theme, since I’ve changed my theme to a different porto demo. My woocommerce product picture would not show up. Can anyone help me please.
Thanks. Any help would be much appreciate it
kknovelty.com
Hi,
I have just tested your site and finds around 90+ issues in your site console those are coming from WordPress core files, so for solving those issues you have to contact your hosting provider as ask your hosting provider to solve these issues for you as showing here: https://pasteboard.co/HWOlDUY.png
And also for images issues, Please go to Porto >> Speed Optimize Wizard >> Lazy Load Images and un-check Lazy Load Images as showing in this screenshot and click on Save & Continue button: https://pasteboard.co/HWOmODN.png
Hope your issue will solve.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/08/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi there, for a client I updated the theme but I can’t find the menu panel to change the cart Icon. There are no options under Appearance >> Theme Option >> Header >> Mini cart. The mini cart tab isn’t there at all… How come and what should I do?
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
I would like to contact trough your support system but if I do forgot password I get a 404 error… Creating a new account also does not work. So…
Hi,
Please share your product purchase code with us via our email newsmartwave@gmail.com so that we will verify and create a support account for you.
Thanks.
I want to get a regular license. Only 1 theme or all? is it also including add-ons?
Hi,
First of all thanks for showing your interest in Porto WordPress.
You can use a Theme with regular License on one site only, this is Envato policy and you may wish to confirm from Envato as well, and also you will find all the Theme required/recommended plugins included in the Theme package as showing here: https://pasteboard.co/HJMpUob.png
Thanks.
