1463 comments found.
Hi there, have you been able to successfully install this theme on Magneto Enterprise Edition?
Dear sir,
This theme only support Magento Community Edition (CE).
Thank you!
Do you have a similar template that works on the Enterprise Edition?
Dear sir,
It is pity that all items are built based on CE. If you really need, you can request customwork and charge some fee.
Thank you!
Hello, does your theme offer image swatch funtionality that changed the gallery images on the page when the color swatch is clicked? Here is a plugin that does it: https://amasty.com/color-swatches-pro.html Here is a website that when you click on the different color thumbnail, it switches the product and gallery images: https://www.americantourister.co.uk/soundbox-spinner-4-wheels-55cm-golden-yellow/88472-1371.html If your theme does this – I am ready to buy
Dear sir,
Thank you so much for being interested in our theme. We understand that you want to mention to “Configurable Product” . This feature is available in our theme. You can refer this link: http://magento2.flytheme.net/themes/sm_market2/default/configurable-product.html
Thank you!
hello, pleae re-read the original request: click the americantourister website link and hover over and then click the optional color varients. you will see that it changes ALL the product images ( not just the main graphic) Can your theme do that?
Dear sir,
You can do it in backend. That is your way to setup your products. You can add thumb images in backend and they will change according to main image.
Thank you!
Any reason why the product page does not contain H1 tag for product name?
Dear sir,
Each page only has one tag H1 and it will be set for logo.
Thank you!
Anyway, your comment is valuable and we will update theme soon if necessary.
Some google fonts not available like Arabic fonts https://fonts.google.com/specimen/Cairo please advice how i can add it or add custom font .. already i submit ticket but no response come MTT-0000012044
Regards
Dear sir,
We got your ticket. Our responding time is within 24 hours excepting weekend. If there is more than 24 hours, please let us know!
Thank you!
Any New updates in January,2019
Dear sir,
We update this theme regularly. When we have updates, you will be received a mail notification. You can follow our update in Changelog: https://themeforest.net/item/market-premium-responsive-magento-2-19-store-theme/8945695#item-description__change-logs
Thank you!
Can you please answer??
Dear sir,
We have already replied you.
Thank you!
Hello,
We are planning to purchase this theme or Destino.
But we would like to know
- Is your theme support webkul muti vendor (https://store.webkul.com/magento-multi-vendor-marketplace.html) to magento 1.9.x ?
Please let me know ASAP
Dear sir,
Sorry for late reply. Our theme in magento 2 can work well on Marketplace Module from Webkul. However, we have not tried and tested on Magento 1. So we can not make sure where it has issues or not. So we have this option for you: please send us package of this module for testing. After testing and having result, we will tell you and then you can make decision to buy or not. If you agree this choice, please let us know!
Thank you!
So just to confirm your reply,
Your theme (Market – Premium Responsive Magento 2 and 1.9 Store Theme) is not tested to run with Marketplace Module from Webkul for Magento 1.
Dear sir,
We missed your comment, so we have late on replying you. We gave you all necessary information in comment. We can not confirm that it works while we have not tested this module in our theme. That’s risk for both of us.
Thank you!
Thanks for your reply.
Hello i buy this theme and upload quickstart on my cpanel but its show me white page no setup page come what happend this i have install php 7.0.8 and all php modules
Dear sir,
For any technical issues, please submit ticket via this link: https://www.magentech.com/support/tickets . Our developers will help you there.
Please note that our responding time is within 24 hours, don’t forget to give us purchase code and your website information via ticket to save your time.
Thank you!
Hi Team, We have purchased theme. We used Magento 1.9 version for the shopping cart. From last 2 months we are facing issue which are below: 1. Add product from the product list page. 2. The pop up will appear for the confirmation of adding product into the cart. 3. In some of the pages, when we add product from the list view of the product then it is not reflecting in the cart on top. But when we go to other pages then we can see that product is added into the cart.
Can you please provide the solution?
Dear sir,
For any technical issues, please submit ticket via this link: https://www.magentech.com/support/tickets . Our developers will help you there.
Please note that our responding time is within 24 hours, don’t forget to give us purchase code and your website information via ticket to save your time.
Thank you!
Hi!
MageMenu support multistore views?
I have 3 stores views on same Magento, but when i select custom megamenu for sites, theys only show de “default” megamenu.
What i do? Thanks
Dear sir,
Yes. Megamenu supports multistore views.
For any technical issues, please create the ticket via this submission link to get help from our developers: https://www.magentech.com/support/tickets .
Please not that our responding time is within 24 hours excepting for weekend. To save time, please give your purchase code and all your website information via your ticket to check.
Thank you!
I did it, but magentech team said:
“Dear Sir, Thanks for contacting the support. The current purchase code has expired, please extend it so we can continue with support You can refer to the link: https://goo.gl/YCBpJj “
Really? Pay only one question? it’s a joke?
Hi,
Could you please give us your ticket number to check again?
Thank you!
Code: MTT-THEMEFOREST-2H1SQKOPC8
Dear sir,
Please note that from the day of purchase, you only have FREE 6 months of support. After 6 months, if you still need further assistant, you need to extend your support. It is rule of Envato Marketplace. We see that your support was expired in Fri Oct 12 2018. So you need to extend your support in this case.
Thank you!
Ok
Thanks for your incredibly useless response.
In demo 18, you have a fail in a body class. This failure does not allow to put the layout in full width. The class that print in body is layout-full_width, but this class has to be layout-full-width. Can you fix this?
Thanks!
Dear sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
After installation of market theme no images appear as demo Also arabic language not included in the language linke in header withe other languages And when i choose Honduras language the page language became arabic with many mistakes So please help
Dear sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
Your theme was not support some of the less file from the module since it upgraded to M 2.3, it’ll effected all your purchaser. Please take note. Anyway I still like your theme design.
getting following error message while importing database. I don’t have root access for my cpanel.ERROR 1227 (42000) at line 253012: Access denied; you need (at least one of) the SUPER privilege(s) for this operation
Same here !!!
Dear sir,
For any technical issues, please create the ticket via this submission link to get help from our developers: https://www.magentech.com/support/tickets .
Please not that our responding time is within 24 hours excepting for weekend. To save time, please give your purchase code and all your website information via your ticket to check.
Thank you!
getting following error message while importing database. I don’t have root access for my cpanel.
ERROR 1227 (42000) at line 253012: Access denied; you need (at least one of) the SUPER privilege(s) for this operation
Dear sir,
For any technical issues, please create the ticket via this submission link to get help from our developers: https://www.magentech.com/support/tickets .
Please not that our responding time is within 24 hours excepting for weekend. To save time, please give your purchase code and all your website information via your ticket to check.
Thank you!
Hello Its bug free or still bugs.Because nice design but I got it full of bugs.
Dear sir,
Any issues will be solved by our technical team.
Thanks!
You guys are wicked… $99 for this and it doesn’t work??? Not everyone here have the luxury of writing to support or waiting 3 days for your reply. Some of us are DEVELOPERS and we work with time.. giving u my private details so u do it is bad for business.
ERROR 1227 (42000) at line 253012: Access denied; you need (at least one of) the SUPER privilege(s) for this operation
above error occured when i try to import your quickstart sample data base . before in your old pakages there is no such issues. but after your magento 2.3 relese this error happening
ANd using the second method gives a parse Error.
I contacted my Host, They tried same thing and discovered it’s from your script and mysql data.
the whole package is almost 1GB to download..
THIS SUCKS MEHN!!!
Dear sir,
For any technical issues, please create the ticket via this submission link to get help from our developers: https://www.magentech.com/support/tickets .
Please not that our responding time is within 24 hours excepting for weekend. To save time, please give your purchase code and all your website information via your ticket to check.
Thank you!
Hi Very nice template But how can you get to the Arabic version RTL Every detail is like a trial version We need to pull products, pages and complete examples
Dear sir,
For any technical issues, please create the ticket via this submission link to get help from our developers: https://www.magentech.com/support/tickets .
Please not that our responding time is within 24 hours excepting for weekend. To save time, please give your purchase code and all your website information via your ticket to check.
Thank you!
Hello, I can’t find Social Login Module in the the latest update? This is an important feature that I use, any solution please.
As I understood from the previous comments, I had to give you my email adress in order to send me the module, so here is my email:
socialbx@gmail.comThank you.
Dear sir,
Please send your request via this submission link to get help from our developers: https://www.magentech.com/support/tickets .
Please not that our responding time is within 24 hours excepting for weekend. To save time, please give your purchase code and all your website information via your ticket to check.
Thank you!
Done thank You
Still waiting the email, can you send the file please. thank You.
Dear sir,
Could you please give us your ticket number to check again?
Thank you!
ERROR 1227 (42000) at line 253012: Access denied; you need (at least one of) the SUPER privilege(s) for this operation
above error occured when i try to import your quickstart sample data base . before in your old pakages there is no such issues. but after your magento 2.3 relese this error happening
It’s because of the problems in your Quickstart package. so I’m avoiding your package and using your theme package only and problem solved. but still mobile page editing is a mess. the image I’m uploading is not showing in any mobile devices . its viewable when we edit in web browser. but not showing in mobile plese refer below ticket MTT-THEMEFOREST-76F3JQA156
Dear sir,
Please update your ticket. We have already replied your ticket.
Thanks!
what about this ticket . replay said iPhone browser layout problem will be solved in the new update . but still the problem is there .MTT-THEMEFOREST-54OPMCT0H8
Dear sir,
Sorry for missing reply in this ticket. We have already sent this ticket to remind our developer department. They will announce you soon.
Thank you!
