12820 comments found.
Hi Team,
Thanks for this amazing work. The new modern layout is awesome. Could you confirm the currency Vietnamese dong is supported cause since I have added the currency the prices are not showing on the front end. https://saigontienphong.com
Thank you very much. Best regards.
Thibault
Hello,
Please go to “Theme Settings” -> “Booking Options” and follow our document to config currency for your site: http://guide.travelerwp.com/docs/other-feature/booking/modal-booking/#post-1076
Please config Main Currency option is VietNam dong.
Thank you.
is Revolution slider included in the theme or not? if included kindly share me the link where i can download. Thank you
Traveler not included that slider yet!
What is current slider using in your theme? Thank you
we build in on theme with config to use yet! Not use any third party slider
Kindly share me link of instruction using your build-in slider, please. Thank you
Is it possible to search or filter destinations by keyword with the new layout? We have hundreds of destinations so just having a drop-down is not a good user experience. Please advise if this is possible.
Hi advizz,
Thanks for your feedback! We will take this notice for update to new layout for more helpful for clients like you.
Thanks
Thanks. This is an important feature not included in the new layout
Thank you we ready take this to our plan for update to product and will inform via email for any update at changelog then everyone can see!
Hello. Has this feature been added to the new release?
Why does the price not update on the new design version on booking details if you choose different person count or extras? Only when I click book I got the whole price in the shopping card. Or in checking for availability. Will you fix this with the next update?
Hello AlexBernhard,
Please post ticket on our support system https://shinehelp.shinetheme.com/forums/forum/traveler/ then we can check for sure.
Looks like your account is not buy our product yet, why you have it?
Regards
I tested your demo?
It’s open for everybody.. So please first report on these bug as it’s an important pre-sale question for me and many others.
So why don’t the prices update before adding something to the shopping card in the new design?
Oh I see! But our theme only show pricing after you select number of extra service at checkout page like this: https://prnt.sc/me4bpr
Caused that our theme not support that style yet!
“CAN’T WRITE REVIEW IN HOTEL” www.dailysava.com
I have written this over and over again, even in forums, but there has been no response
Hello skygummoh,
You should check with options for allow write review for each service.
If you still can not fixed it, just post ticket on our support system with your wp-admin account then our support team can check for you.
Support: https://shinehelp.shinetheme.com/forums/forum/traveler/
Thanks
That’s great you’re working on fixing bugs. Few questions 1) How to get Activity tap show on search box for Modern design? 2) Activity search box Not displaying on mobile devices but desktop is ok.
Hello Tykoon01,
Let us answer to you.
1. Tomap, Homap, Acmap currently not support tab layout yet. We are working on one version for release this Mix layout from theme with tab layout. As we intro in description of product this version will release in 15-20 Feb 2019
2. That is our design of optimize UX/UI for theme. When searching will redirect to search results page with more filters
3. If you have any question please post ticket on our support system then our support team can answer to you.
Thanks
Hi Team,
I really like the new view of the theme. When removing a tour from the cart by clicking on the bin, it will load the old view of the theme in tomap demo, is it working as designed or is it a bug? Can this be resolved?
Hello taruntaj,
Looks like you not bought our theme yet, why you use our product?
About setup new layout our theme ready have guide for that, that is not bugs yet.
First thing, i am not using the product as of now, I am planning to buy it.
The issue i am referring can be seen/noticed in the demo that is available in the live preview for tomap. I guess you have not checked it as of now, it would be great if you can check it and let me know if that can be fixed.
That not a bug yet! Because our theme have many services and we continue update for full services like previous style then it auto solve that issue.
If you only use Tomap we can help for disable that for you ( just write this on support ticket after purchase then we will help you)
That will be great, thanks
You are welcome!
Hello, One more question, is this theme compatible with php 7.x ?
I mean we are using wpengine and they are now requiring php 7.2 so if I purchase this theme is it compatible with their requirements?
Thank you
Hello monurakkus,
Yes, of course our theme compatible with php 7.x yet!
Our demos is running on wpengine the best hosting for security yet
Thanks
Hello,firt of all I like very much your theme, and you did a good job…but. For my personal opinion the documentation is not so clear, and is all the day that I send you soem message to solve(probably an easy task)issue, about links in home page. Could you just tell me how to fix: 1) link in destination list point to home page again, I already read your documentation but is not clear. 2) If you search a destaztion the search page result is a blog page of he old theme.
Hello,
Please create a ticket with your admin account on our support system shinehelp.shinetheme.com so we can check for you.
Thank you.
I really like the new demos added (Homap, Acmap and Tomap). Do I need to get a new license before I can import the new demos?
You no need new license yet! Just download the latest version then use your purchase code for verify then import our demo.
You can following our guide here: http://guide.travelerwp.com/docs/theme-layout/new-modern-layout/
If you have any questions not clearly you can post ticket on our support system: https://shinehelp.shinetheme.com/forums/forum/traveler with your site info then our support team can check and help you answer.
Thanks
Still interested in your beautiful theme. Please when do you intend to add children and infant to the flight search? If it is going to be soon, we do not mind to wait for it. Many thanks.
Hi Okwuvic,
We don’t have plan for that yet! With Flight layout we are not consider for update new layout yet
Thanks
Review function is a joke?
User who booked can write review, Times for review, Review approved are not working.
Which means no matter you set them ON or OFF, users can still post reviews no matter he booked the tour or not, and without approve.
Booking immediately in search result page without go to single page also not work.
Hello happyctt,
If you have any questions not clear you should post ticket on our support system for our team can check for you ( with details of your site info )
Our support system: https://shinehelp.shinetheme.com/forums/forum/traveler
That save time for both.
Thanks
Ho come a couple days ago I was able create a listing in the demo and see the user dashboard analytics and now I cant?
When is the new dashboard and add listings coming out? With the mix services?
Not yet! When we completed all services layout then we can deploy with new dashboard layout for both services
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Hello viajesvelero,
Can you post details your problem on our support system with your site info: wp-admin + ftp account then our support team can check for you?
Support system: https://shinehelp.shinetheme.com/forums/forum/traveler/
Thanks
The new Tour layout of the new version has some problems with RTL direction. the top dates search are all messed up
Hello TourPlus312,
Currently with new layout will not support RTL. We are working on for release a version support RTL layout in next 2 days.
Thanks
Amazing, Thank you!
Hello. I’m interested in your theme, but I have some questions. Can I use your theme to create a multi vendor marketplace for transfers and hourly rent chauffeur service? Can vendors set their own prices for their products? Can I see demo or example of same site built on your theme?
Hello Ruslan4eg,
Yes, our theme helps to make a marketplace like that yet.
You can see this one from our client: https://myhire.co.ke/
Thanks
To whom it may concern, We have been in correspondence with ShineTheme for well over one month regarding an issue that just does not seem to be resolved. We have exchanged 46 messages since mid December 2018, we have given them the highest possible access to our servers, we have continually asked them to tell us why they keep getting and error message. We have repeatedly asked them to tell us exactly what php command they are trying to run, but have not gotten a direct response yet. We are not sure what they are doing or trying to do, but we can no longer put up with this lack of access to our purchased products. We have exhausted our efforts in trying to communicate directly with ShineTheme and are asking you to investigate exactly what actions are being taken to resolve our long-outstanding issue. We would dearly appreciate your help and cooperation.
Hello borna_booroojak,
Thanks you for contacting us and your feedback.
After check your username on our support system in email or on our support system but we don’t have any your info yet.
What is your email you sent to us then we can check to know exactly your problem?
We always happy to help you on our support system: https://shinehelp.shinetheme.com/forums/forum/traveler with your details problem and your FTP + WP admin then our supporter can check and explain or solved for you.
Hope that make clear more for you to get our support yet.
That save both of time and all happy!
Thanks
The theme footer Copyright © is set for 2018 but its 2019
Ok Thanks we will change it soon!
I will repeat my question if you do not answer in tickets. 1. For what purpose did you create a child theme with a style file if it is not supported? 2. The translation file is missing part of the word “ST”, for example, ST hotel tabs ST hotel title and many others. When will you give the opportunity to transfer the topic to 100%?
Hello,
1. You can refer document of Wordpress to more details about childtheme in wordpress system: https://developer.wordpress.org/themes/advanced-topics/child-themes/
2. With the translation problem, please create new ticket on our support system with the phrase you want to translate to we can check for you.
Thank you.
1. Read carefully what is indicated on your link: “As indicated in the overview, a child theme inherits the look and feel of the parent theme and all of its functions, but can be used to make modifications to any part of the theme. ” In fact, your child theme does not allow changes to the style.css file. What is it that makes you want to do this?
2. It is not my job to check what is not translated. This is your declaration “Multi-language, compatible with WPML and RTL layout with Arabic languages.” that the topic supports translation.
Hello,
Please create a ticket on our support system https://shinehelp.shinetheme.com so we can follow to check and help you better.
Thank you.
Solutions in the tickets you do not give. I was able to solve the problem with styles in the child themes myself. It turned out only in the user’s css settings by: @import url (”/ wp-content / themes / traveler-childtheme / style.css”);
hey
I’m very interrested in your theme but i have a special need.
Is it somehow possible to select a cure (extra option) in the hotel page which effects the room price? A kind of an attribute for extra costs
Or do you have an idea how this could works?
Hello,
To add extra price into room price, you can use “Extra price” option in theme. Please refer our demo for this feature: https://travelerwp.com/hotel_room/standard-double-room-2/Thank you.
