12820 comments found.
Any plans for adding a new map? like Mapbox
we are keep in in next time. Don’t have exactly plan for it yet!
Hello,
Currently, we have no plan to update new map system in theme.
Thank you.
NP maybe offer to hide map on the activity page. Google maps is just a problem.
Thank you for your feedback we will think and notice to our plan for apply to theme for more flexible for clients to use it.
Hi, I bought your theme but I have a problem. Although we’ve activated the Google Maps API and many things in the Car Transfer area, “Can not book this transfer.” error. Can you help me?
By the way, we get the error “0 hour 0 minute – 0Km”. In the header area, the distance on the map is measured but does not indicate how many minutes and hours it is.
If you bought our theme please post ticket on our support system with your site info then our supporter can check for you.
Hello,
Please create a ticket with admin account on our support system https://shinehelp.shinetheme.com/ so we can check for you.
Thank you.
Hello Currently I’m Using car layout .Please tell me how can I add trucks also ?
Hello,
You can use PO edit to translate text “Car” to “Trucks”. Please refer our document to do it.
http://guide.travelerwp.com/docs/licenses-and-support/word-by-word-translation/#post-1382http://guide.travelerwp.com/docs/licenses-and-support/manual-translation/
If you want to use both services, you need to customize code. You can hire freelancer or use our custom jobs service: https://shinehelp.shinetheme.com/custom-service/
Thank you.
Pre-purchase question. Are children or infants booking inclusive in the flight search?
Hello,
Currently, theme does not yet supported children and infants option for flight search.
Thank you.
Please when do you intend to have the above? Can you customise it for me after purchase?
Hello,
Currently, we have no plan to update this feature into theme.
Thank you so much.
Hello,
I have two questions before deciding to purchase;
1) Is this website mobile friendly? 2) Ratings on GTMetrix and Google Pagespeed Tests are so low and bad, do you plan to do anything for that?
Thanks
Hello,
1. Yes, it is.
2. Thank you for your information, we will consider create plan to improve that score for theme.
Thank you.
Please do so because your theme is exactly what I want. And if I setup your theme before these changes, I would need to do everything from the beginning….
Hello monurakkus,
Our theme is ready optimized for best loading without use any cached plugin you can check one of our client site here https://medousacar.net/ on MT Metrix.
So with our server for test next time we will make optimize guide more details for that then everyone can following to make it better.
We also have recommend for everyone on our guide here: http://guide.travelerwp.com/docs/licenses-and-support/faqs/my-website-is-slow-what-can-i-do/#post-1484
Hope this make you more clearly
Thanks
Hi, google map displaying error “are you website owner”. The back-end map is working fine for Location. Is this a theme bug and how to fix. Thanks
Just to let you know map does work on old design but not displaying for single tour on your modern layout.
Hello,
Thank you for your information. We will update this issue in the next version.
Thank you.
Hello, is it possible to implement in this theme bus ticket booking, to let the user choose bus seats for the tour. If so how much would it cost?
Hello,
Please send an email with your request to email contact@shinetheme.com so we can check and respond to you.
Thank you.
Hi
I am interested in your Theme, as it comes with DPO Payment connection.
is this through WooCommerce? Or can we set up payment system connected to the hotel booking system?
Many thanks
Hello,
The DPO Payment is supported by theme so you need to use Modal Booking method to use it.
Thank you.
Hi
Thanks so the modal booking method is what?
Do you mean the booking system within your Theme?
Hello wood1e,
Yes, you can read more here http://guide.travelerwp.com/docs/other-feature/payment-methods/
Thanks
What I mean is I do not need to use WooCommerce with booking system to have DPO as a payment provider, your Theme is
Booking System connected to Payment Provider DPO?
If you no need WooCommerce is exactly our theme support right now with DPO yet!
Could you update all services modern demo like tomap, homap ? When?
Hello,
We don’t have the exact time for that plan. Currently, we are still working to update new layout for other services.
Thank you.
Which affilate plugin for is compitable with this theme to marketing our tours and get booking through affilate sharing?
Hello RK00,
We are testing with this plugin: http://affiliatewp.com
We hope can check done as soon as possible.
Thanks
Hi,
I have some problem with currency on booking page and booking confirm page: When on Booking page, currency show correct: https://d.pr/free/i/ptYEld
But when click submit and redirect to confirm page it’s show different price like USD exchange to my currency: https://d.pr/free/i/CIVJ4h
Have any settings for that or this is a bug?
Thanks
I’m also can’t changing the font althought has added Google Font API but the site still not effectly
What is wrong? https://d.pr/free/i/FupRDx
Hello,
Please create a ticket on our support system https://shinehelp.shinetheme.com/ so we can check for you.
Thank you.
Before purchasing this theme I would like to know what kind of Theme hosting you offer
Hello,
We recommend using WP Engine for all your hosting needs.
Thank you.
pre-purchase question Can I use the theme tour booking system in some packages and on other packages i need to use just a simple inquiry form to just send email.
Hello vantagetravels,
Let me answer to you:
I’m not sure about your point about “Some Packages” what do you mean about it?
Traveler theme support many payment methods and submit an inquiry form for booking, you can disable all other online payment gateways for just use submit form yet.
Thanks
I mean that i need in some of the tours to be with the booking form and payment and with some other tours to be just submit form that sends to email. Can I do this? Thnaks
Hello,
You can set specific payment menthod for each tour when create it. So some tour you can turn on online payment gateways and some tour you can use submit form.
Thank you.
Hi there,
I am interested in this theme but just had one question.
Is it possible to book only for one day at a time? So, instead of searching/booking from X Date to Y Date, just something like the 10th from 8am to 9pm, for instance?
Kindly advise.
Just to be clearer – the bookings on my site will be hourly. So I was simply wondering if there was a capability for vendors to take hourly bookings.
Hello idamas,
Let me answer to you:
Traveler currently not support like that yet. If you want can make customize a bit for your rules like that.
If you want you can hire us to make that custom job for you by email to contact@shinetheme.com with full requirement.
We also take this notice maybe will update in next time for our Traveler because have someone asking for this function before like you.
Thanks
Okay thanks – I have emailed you.
One more question about the theme – is it possible to use the theme as a template for any kind of booking? So, can I change the ‘hotel,’ ‘car,’ ‘tour’ etc titles and put a different title. Because my site is for booking meeting rooms, not really travel. But I think the theme is suitable – as long as I can customise the category titles.
Hello,
You can use PO edit to translate text you want. Please can refer our document for more details.
http://guide.travelerwp.com/docs/licenses-and-support/word-by-word-translation/#post-1382http://guide.travelerwp.com/docs/licenses-and-support/manual-translation/
Thank you.
in Modern Home template, st list of activity doesn’t work properly. No images shown and there is no book now button. If I change to Home template then it work fine. Can you please assist.
Hi mjawadtahir my friend,
Can you post a ticket on our support system with your WP-Admin account https://shinehelp.shinetheme.com/forums/forum/traveler/ then our support team can answer to you?
Thanks
I signed up on forum but showing “You cannot create new topics” even can not reply. Can you please guide? or just provide solution to my issue please.
In Modern Home template, st list of activity doesn’t work properly. No images shown and there is no ‘book now’ button. If I change template to Home template then it works fine.and in Home template images are not clear, blurry images. How can I make them sharp looking.
Hello,
With the new layout, you can only use element in the “Modern Layout” tab therefore when you use the elements in other tabs, it will not work correctly. Please refer my image below:
https://drive.google.com/a/shinetheme.com/file/d/143lSZTuDT2wKkeCHMsDUBpi4pHEja6BP/view?usp=drivesdkThank you.
Hi, How does synchronization happen (for example, with booking.com) via .iCal? Is data export only, or is import also possible?
Hi My friend,
Traveler currently not tested Ical with Booking.com yet. We tested fine with some system in this guide: http://guide.travelerwp.com/docs/other-feature/calendar-sync/
You also can read more on our guide in the link above for more clearly how to syn with ICal.
If you have any question not clearly you can post ticket on our support system: https://shinehelp.shinetheme.com/forums/forum/traveler/ then our support team can answer to you.
Thanks
I brought this theme with visual composer, Now I was trying to reinstall this theme, I can not install the demo because they ask me for a License key. How can I find this licence and what can I do?
Hi shouney23,
Thanks for bought and use our product for your business.
You can following our guide here with where to find license key( purchase code ): https://guide.travelerwp.com/docs/other-feature/advance-featured/product-register/#post-1044
You can see Purchase code below the Download button at https://themeforest.net/downloads
After that you can following our guide to install quickly by One Click: https://guide.travelerwp.com/docs/install-sample-date/one-click-install/
If you have any question not clearly you can post ticket on our support system: https://shinehelp.shinetheme.com/forums/forum/traveler/ then our support team can answer to you.
Thanks
Can you make a little more discount on the price campaign?
Hello bilal_yavuz,
The current pricing is $79 we had set reduce pricing from $99 in this month yet! Mean you save $20 from that pricing. Traveler currently don’t set any discount yet.
Hope this can help
Thanks
Hi! I am interested in buying your theme but I have some questions.
1. If I have a property on airbnb or booking.com which has more than 1 rooms which can be booked separately and also I have created a property having multiple rooms in wordpress. How will the sync work with your theme? Will it sync automatically at room level? 2. How does iCal sync work? Do I have to run/setup CRON jobs on my server manually? 3. Is there flexible pricing/seasonal pricing option available? For example room is $50 on sunday and $25 on monday?
Hello usmanwalana,
Let us answer to you below:
1. Our theme current support One way syn with ICal you can see here for more details: http://guide.travelerwp.com/docs/other-feature/calendar-sync/ In next time we will update automatice by 2 Way technology.
2. You can check more on the link in #1 above.
3. Yes all pricing you will set flexible on calendar with bulk edit for long time or short time like you want.
Hope this can help
Thanks
TRAVELLER Theme slow..Please help me to fix the issue..I didn’t the get the proper solution from your support. The problem occurs when i use your theme.
Hello,
The problem is not from us yet, you can try with this site load very quickly https://medousacar.net/
You should try with better hosting, optimize images on site, try with some cache plugins we recommend all on our guide here: http://guide.travelerwp.com/docs/licenses-and-support/faqs/my-website-is-slow-what-can-i-do/#post-1484
Hope this can help!
Thanks
Hello. Thanks for perfect work.
I have several questions about Car Transfer.
1. With calculation – journey, round trip option does not work? It does not calculate double price. For the distance – yes, it works. Question: is it possible to customize round trip for journey?
2. I have 3 airports and 320 hotels (9 locations). To indicate all prices among all is incredible how long. Hotels already have their locations. Is it possible to customize to add prices for example between airports and Locations? Use option Distance does not interest me, I have another website that calculates prices for mileage. But that is not comfortable for all customers.
I am looking forward to your response.
Thank you.
I’m waiting for your answer. Thank you
Hello,
1. I have tested car transfer with round trip option and it works correctly. With round trip option, the distance will be doubled.
==> The total price = the price/km * distance (have been doubled)
2. There are no other way for you can customize price between airports and location of hotel for car transfer.
If you have any question, please create a ticket on our support system https://shinehelp.shinetheme.com so we can check and help you better.
Thank you.
