Hi,

Thanks for letting us know, We will check it and if we will find any issue we will surely look through it and will fix it with the new Theme update.

Thanks.

Ignore this, found the solution, i forgot about variable product, now my question is, when i set variable product the label on the right that use to show the discount of the product now just show the text sale, and i really like the discount part, is there any way to have variable product and the label with the discount active ? i need variable just for the size of the clothes. thank you in advance.

ok, sorry, nevermind :)) found the solution, for who needs something like this add in functions—

function set_sale_flash( $html, $post, $product ) { $html = ’’; if ( $product->get_type() == ‘variable’ ) { $prices = $product->get_variation_prices(true);

if (empty($prices['price'])) {
                    return $html;
                }
                foreach ($prices['price'] as $pid => $old_price) {
                    $pobj = wc_get_product($pid);
                    $prices'price' = wc_get_price_to_display($pobj);
                }
                asort($prices['price']);
                $sale_min = current($prices['price']);
                $sale_max = end($prices['price']);
                asort($prices['regular_price']);
                $regular_min = current($prices['regular_price']);
                $regular_max = end($prices['regular_price']);
                if ( $regular_min > 0 && $regular_max > 0 ) {
        $perc_min = round( 100 - ( (100 / $regular_min) * $sale_min ) );
        $perc_max = round( 100 - ( (100 / $regular_max) * $sale_max ) );
        $html = ' ' . ( ( $perc_min != $perc_max ) ? ( $perc_min . '' . $perc_max ) : $perc_max ) . '% ';
                }
    }
    return $html;
}

and style badge-sale to look as you need it

Hi,

Sound’s Great!
That you have managed to solve your issue by your self.
You are the best

Thanks.
   

Where can I send you the attached screenshot?

Hello¿?

Hi,

Use this site to share your screenshot: https://pasteboard.co/

And also share your Live site URL with me here as well.

Thanks.

Hi,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Thanks.

Absolutely Sure.

You’re right. Now is ok. Front slower but works. It is WP Woo page with 13000 SKU numbers and surely 35000 images, without thumbs. If someone ask you is it works. Thank you.

Hi,

Sound’s Great!

If you have any issue remaining or new issue then please generate a ticket through our support system.

Thanks.

Hi,

Can you please make sure by going into WP-Dashboard >> Setting >> General and make sure that site URL is set there as HTTPs if you are using the SLL certificate on your site, and if not then please change your site URL as HTTPs from HTTP there and save changes and then check your site after removing the browser cache.

Otherwise, you can use this plugin as well: https://wordpress.org/plugins/really-simple-ssl/

Hope your issue will solve and if not then we have to debug your site and for that you have to contact us through our support system with your site WP Admin Login details but after extending your support extension because your 6 months of support period is expired from 06/12/2017. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

I solved it, it’s not relate to this theme, but it’s the reason by HTTPS setting on multisite.

Thanks.

Sound’s Great!

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

div#topcontrol {
    display: none !important;
}

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 11/11/2016. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Please make sure that you have deleted these three plugins (Porto Widgets, Porto Short code, Porto Content-Type) before Installing/Activating Porto Functionality, If not then please delete these three plugin first and then Install and Activate Porto Functionality, hope you will not find an issue and why you have to delete these three plugins you will find the answer in the below given note.

Note: Please take a complete backup of your site before update the theme and also deactivate/delete these three plugins (Porto Widgets, Porto Short code, Porto Content-Type) before an update because in our latest theme we have made a new Plugin named Porto Functionality is combination of these 3 plugins so before install Porto Functionality you must deactivate/delete those 3 plugins and in our new update also Ultimate addon for Visual composer Plugin is also excluded, the elements which are used in the site of Ultimate Addon we add those elements in Porto Functionality so no need to worry but you can use Ultimate Addon for visual composer as well it is up to you.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 03/03/2017. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Please download the latest Theme Romanian Translation files from below given links and upload it to wp-content/languages/themes and then go to WP-Dashboard >> Setting >> General and change your site language from there as Romanian and save changes and check your site after removing the browser cache.

Hope your issue will solve if not then please contact us through our support system with your site WP Admin Login details and CPanel Login details so we will solve it for you.

Thanks.
   

Thank you for you support, that fix it.

Most Welcome

Hi,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Thanks.

that was quick, thanks!

Hi,

Most Welcome and Also please consider to extend the support period, your support is expired. Due to Envato support policy, this is required to get further support.

Thanks for your understand.

Hi,

Can you please share your Live site URL with me here, so that I’ll check it for you.

Thanks.

chamial.com

Hi,

I have just tested your site and finds that the Logo is not loading on your site, Its the Text which is loading on your site: https://pasteboard.co/HYDuxhK.png
and I have tested it at my end on my test site it is loading the image please see this screenshot: https://pasteboard.co/HYDvex9.png
It means the issue is on your site only, Please go to Appearance >> Theme Options >> General >> Logo Icons and again set the Logo from there and save changes hope your issue will solve otherwise we have to debug your site and for that you have to contact us through our support system with your site WP Admin Login details but after extending your support extension because your 6 months of support period is expired from 27/05/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

For Removing Default Woocommerce Single Product Tabs Please read and follow the instructions written in this doc: https://docs.woocommerce.com/document/editing-product-data-tabs/

And for Removing Size Guide Tab: The Size Guide Tabel comes from Appearance >> Theme Options >> Woocommerce >> Single Product Page: https://prnt.sc/iog8ke and you can see in the screenshot clearly that Block is being used to create that tab so go to Blocks find the particular Block: https://prnt.sc/iog8kv and just edit and change as per your requirement and as you said that you want to disable/remove the Size guide tab from Single Product Page so just remove the Block Slug name from Appearance >> Theme Options >> Woocommerce >> Single Product Page: https://prnt.sc/iog8ke and check your site after removing the browser cache.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 12/09/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.

This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team at nicework125@gmail.com for paid Customization services.

Thanks.
   

Hi,

Please download the latest Theme German Translation files from below given links and upload it to wp-content/languages/themes and then go to WP-Dashboard >> Setting >> General and change your site language from there as German for Germany and save changes and check your site after removing the browser cache.

Thanks.
   

After the last update the slides of the products and categories no longer work, but they are only visible in grid mode. Problems occur with every update. It’s really heartbreaking.

All slides no longer work … Please restore the problem as soon as possible

Hi,

I have just tested it at my end on my test site with the latest Theme version and it is working perfectly fine at my end please see this video: https://jmp.sh/J9LZ1Jo
, which means there is an issue on your site only, It may be because of any third party plugin or may be you have not updated some plugins, so please check once that you have updated all the theme required/recommended plugins and also deactivate your site all the third party plugins and check your sit after removing the server, site and browser cache, hope you will not find an issue and if yes then we have to debug your site and for that you have to contact us through our support system with your site WP Admin Login details but after extending your support extension because your 6 months of support period is expired from 12/08/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the color as per your requirements.

a.porto-sicon-read.xx {
    color: red !important;
}

Thanks.
   

Unfortunately that does not work

Hi,

Can you please share your Live site URL with me here so that I’ll check it for you.

Thanks.

Hi,

Can you please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.

Thanks.
   

Hi,

Can you please tell me which Slider you are talking about? Please provide me the screenshot of that Slider element.

Thanks.

Check it out here. The sliders dont move now. https://highwayzco.org/

Hi,

Please edit your home page and edit Porto Carousel element under Porto Carousel Element Setting >> Advance, turn Yes to Infinite Loop: https://pasteboard.co/HYEzMAQ.png

Hope your issue will solve otherwise please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.

Thanks.
   

I think it might be issue wit changing theme name and directory, do I have to add some additional code in functions.php since I changed the name. I think Porto interactive banner is not working for the same reason.

Update: when I disable live search from Theme options-> general -> site search the auto suggestions come back for categories and subcategories, but it doesn’t show product thumbnail.

Hi,

Can you please contact us through our support system with your site WP Admin Login details so we will check it for you.

Thanks.
   

Problem solved!

Sound’s Great!