Hi,

First of all there are hundreds of WooCommerce extensions plugins and we are not required to make all of the WooCommerce extensions plugins compatibility with the Theme, this is not possible, and our latest Porto WordPress Theme is fully compatible with the latest WooCommerce Plugin, “Openswatch plugin – Woocommerce variations image swatch” is the third party plugin and we have not tested it with the latest Theme nor it included in the third party plugins compatible list with the Theme confirmed from our end here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

So please again contact with plugin author and ask the plugin author to Customize the plugin for you and make it compatible with the Theme.

Otherwise, if you want us to Customize the Theme Core files for you for making it compatible with the plugin then you have to contact our Customization team at nicework125@gmail.com for paid Customization services.

Thanks for your understanding.

Hi,

1. Please send us your site login details through our support system so we will add it for you. You can do it by using the Porto Light box VC element in the page and then copy the short code of that page and paste it to the Theme Options >> Header >> Contact Info.

2. Which box you are talking about in the example page? Can you please send us the screenshot?

Thanks.
   

1. Created ticket about 5 hours ago #41608 https://prnt.sc/meuo5f Then click on the link show modal with many phones by each city

2. All box (first 30+ box from start) One photo on hover changes to another photo (flicker)

Hi,

1. Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST so please be patience and do not panic once your ticket will be resolved you will get the reply of your ticket until that please wait.

2. That Page has been created using “Porto Product”, “Porto Recent Products”, “Porto Sale Products”, “Porto Top Rated Products” etc. you can use any of the element as per your requirements and it will work for you same as on the page but it will work with the default WooCommerce products only, you can not create/use the same effect with any Custom Product or Data.

Thanks.

Hi,

Please download the latest Theme Turkish Translation files from below given links and upload it to wp-content/languages/themes and then go to WP-Dashboard >> Setting >> General and change your site language from there as Turkish for Turkey and save changes and check your site after removing the browser cache.

https://www.dropbox.com/s/kgkolpjelml2rk4/porto-tr_TR.mo?dl=0
https://www.dropbox.com/s/oj18nopxrj23epi/porto-tr_TR.po?dl=0

Thanks.
   

Hi,

For changing the Font Size of Footer Text, Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the Font Size value as per your requirements.

#footer .widget {
    font-size: 20px !important;
}

And for changing Email Line, Please go to Appearance >> Widgets >> Footer Widget and edit the Porto Contact Info and add
before email: https://pasteboard.co/HYZIHbN.png

Thanks.
   

i have done what you suggested and it does not work.. https://pasteboard.co/HZ6pAJl.png https://pasteboard.co/HZ6qT6v.png https://pasteboard.co/HZ6rW11.png

Hi,

Can you please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.

Thanks.
   

Hi,

Please go to WP-Dashboard >> Setting >> Reading and set “Blog pages show at most” and “Syndication feeds show the most recent” to “99” and save changes and check your site after removing the browser cache: https://pasteboard.co/HYWEtV5.png

Thanks.
   

Hi,

Please go to WP-Dashboard >> Setting >> Reading and set “Blog pages show at most” and “Syndication feeds show the most recent” to “99” and save changes and check your site after removing the browser cache: https://pasteboard.co/HYWEtV5.png

Thanks.
   

I don’t have these options

Hi,

Please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.

Thanks.

Hi,

Please check your ticket reply and please do not communicate on multiple places, Please reply to your ticket and communicate there.

Thanks for your understanding.

Ok if you are answer on question in ticket, but you didnot

Which path is right? Done after ticket and didn work 1. wp-content/languages/ ?

Porto documentation https://www.portotheme.com/wordpress/porto/documentation/translation/ 2. wp-content/themes/porto/languages/

Or 3. wp-content/themes/porto-child/languages/

Hi,

We have replied to your ticket with the solution please check it.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Yeah, Sure, you can check the Grid Layout for the Blog page here on my test site: http://hubdatasolutions.com/pearl/porto/shop3/blog/

Thanks.
   

Thank you! This is the only possible layout?

Hi,

No, These are the Possible and Default Pre-Built Layouts for Blog Page and you can change it from Theme Options easily as per your requirements: https://pasteboard.co/HYZO0Ey.png

Thanks.

Hi,

Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-

Thanks.
   

Thanks for your kind words about Porto.

You can buy 1 more license for new domain. If you get any problems, please do not hesitate to contact our support system here, https://portotheme.com/support

Regards, P-THEMES

Hi,

Thanks @metuza, we are always very serious to hear your opinions for every updates. We will consider your report for next update.

Thanks.

Hi,

There is no option in the Theme Options to move the Category Description from top to bottom on the category page. But you can achieve it by following the steps listed below.

1. Please go to WP-Dashboard >> Blocks and create a new block.
2. Add/Write the Description in the particular block as per your requirements.
3. Save the block and click on quick edit and copy the block slug name.
4. Go to  Products >> Categories and edit the particular category.
5. After editing the particular category scroll below, you will find Content Bottom option.
6. Paste the block slug name in the Content Bottom Option and save change.
7. Finally check your site after removing the browser cache.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 08/10/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Please download the latest Theme Hungarian Translation files from below given links and upload it to wp-content/languages/themes and then go to WP-Dashboard >> Setting >> General and change your site language from there as Hungarian and save changes and check your site after removing the browser cache.

https://www.dropbox.com/s/fehhlt7p7xkhaxi/porto-hu_HU.mo?dl=0
https://www.dropbox.com/s/cgt60nowvgumi4x/porto-hu_HU.po?dl=0

Thanks.
   

Hi,

Can you please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you on your site.

Thanks.
   

Hi,

You can change it as per your requirements by changing it into the Theme language po file or you can change it by editing the file breadcrumbs.php under wp-content/themes/porto/inc/functions/layout

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 11/11/2016. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Thanks for letting us know, We will check it and if we will find any issue we will surely look through it and will fix it with the new Theme update.

Thanks.

Ignore this, found the solution, i forgot about variable product, now my question is, when i set variable product the label on the right that use to show the discount of the product now just show the text sale, and i really like the discount part, is there any way to have variable product and the label with the discount active ? i need variable just for the size of the clothes. thank you in advance.

ok, sorry, nevermind :)) found the solution, for who needs something like this add in functions—

function set_sale_flash( $html, $post, $product ) { $html = ’’; if ( $product->get_type() == ‘variable’ ) { $prices = $product->get_variation_prices(true);

if (empty($prices['price'])) {
                    return $html;
                }
                foreach ($prices['price'] as $pid => $old_price) {
                    $pobj = wc_get_product($pid);
                    $prices'price' = wc_get_price_to_display($pobj);
                }
                asort($prices['price']);
                $sale_min = current($prices['price']);
                $sale_max = end($prices['price']);
                asort($prices['regular_price']);
                $regular_min = current($prices['regular_price']);
                $regular_max = end($prices['regular_price']);
                if ( $regular_min > 0 && $regular_max > 0 ) {
        $perc_min = round( 100 - ( (100 / $regular_min) * $sale_min ) );
        $perc_max = round( 100 - ( (100 / $regular_max) * $sale_max ) );
        $html = ' ' . ( ( $perc_min != $perc_max ) ? ( $perc_min . '' . $perc_max ) : $perc_max ) . '% ';
                }
    }
    return $html;
}

and style badge-sale to look as you need it

Hi,

Sound’s Great!
That you have managed to solve your issue by your self.
You are the best

Thanks.
   

Where can I send you the attached screenshot?

Hello¿?

Hi,

Use this site to share your screenshot: https://pasteboard.co/

And also share your Live site URL with me here as well.

Thanks.

Hi,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Thanks.

Absolutely Sure.

You’re right. Now is ok. Front slower but works. It is WP Woo page with 13000 SKU numbers and surely 35000 images, without thumbs. If someone ask you is it works. Thank you.

Hi,

Sound’s Great!

If you have any issue remaining or new issue then please generate a ticket through our support system.

Thanks.