8686 comments found.
can you reduce the vertical spacing between heading & subheading, heading & text paragrap, row & next row, through css without actually adjusting the padding manually of each section?
Hi pbadam! Not sure what you refer (for example from row & next row there are not spacing); for the heading and subheading there is an option: https://undsgn.d.pr/BMHERF
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
“Overlay menu on mobile” for “left menu” I am wondering if I can have the overlay menu look for mobile while using the left (standard) menu?
I would prefer a full page menu overlay on mobile then just the dropdown look? Let me know.
Hello,
not sure to understand, sorry. Are you looking for this option? https://undsgn.d.pr/tQn8me It is visible only if you activate the “Menu Sticky Mobile” as well.
Let me know. Best 
well it’s more the look then the functionalities when press it’s full screen overlay instead of block dropdown animation.
view image here as a simple reference: https://www.dropbox.com/s/1m9ljcqv9akimm5/menu.png?dl=0Sorry, I still don’t understand, many apologies. The image you provided is exactly, if I’m not missing something, what you get if you switch on the options I mentioned above. Don’t they work as expected?
Ok yes that seems almost there. Is there an option to have it fullscreen instead of menu height based?
Hi blackbookdesign! If you check from your mobile it should be 100% height like our demo, if you don’t see 100% height please send the link of your site so we can check!
Yup, thanks it’s 100% height on mobile in the updated theme. Can you let me know why the behaviour is different on desktop? Would be nice to have the same 100% height effect instead of a cheesy dropdown…
Hi blackbookdesign! This option is designed to works fine on mobile (real devices) not when you emulate with the browser size (by the way final users don’t play with the browser size, the browse the site or with desktop or with a device).
It’s just that it’s weird if the browser window is smaller then 960px wide. It happens often when on a 13” or 15” laptop… oh well…
It’s really not possible on a 13 or 15 laptop, 960px corresponds to a tablet size.
Well not everybody browses full screen, just saying…
Anyhow, logical way would be to make behaviour same on all devices depending on screen size not just depending on devices. Thanks for your input.
On a 15” it can happen only in very rare cases (developers tools opened), in 13” also less cases since on these small screens normal users tent to have browser full width (since they are by default in a limited space). Yes it should be possible but this designed for a better real device and desktop experience.
Hello, in the theme options the fold out doesn’t work when i click on it.
Hello, sorry for the issue.
It could be due to a javascript error generating by a conflict with another plugin or something like that. But we should check it to make sure. I recommend in this case to open a ticket on our Help Center, there we have a completely dedicated support team, please drop a few lines, provide your WP login details and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hello,
You have the WPBakery “Blog” module which has a “Module” tab with “Posts element” settings (i.e. Title, Spacer, Date, Icon, etc), I would like to add custom Div or Span element via functions.php.
Do you have a list of hooks I could use or can you let me know which PHP file contains the module so I can add a hook?
Thank you in advance for your assistance.
Hi Hot-Shot! No unfortunately we don’t have an hook for this at the moment. What you need to insert exactly? Not sure maybe we have some suggestions.
Thank you for getting back to me so quickly.
I created custom content lock functionality for pages/posts and I need to display a custom badge for each grid/isotope element depending on my post/page meta settings (i.e. locked, members only, premium, special, etc). This is why I need a hook to create advanced layout. I don’t think there is any other way to accomplish this.
Could you add a hook for the “Blog” module in your next update?
Hello!
I’m sorry but that particular module is very complicated and it involves in particular the file uncode/vc_templates/uncode_index.php for the output and the file uncode-core/vc_extend/config/uncode_map.php for the UI.
However, the output is at the end printed by the file uncode/partials/elements.php and you can find many filters there. You can take a look there if you find something you can use.
Let me know, best
I have found a filter “post_thumbnail_html” in the “uncode/partials/elements.php” which I used to create a custom function to overlay my badge over the image for select posts. I had to add some CSS to fix badge placement (i.e. z-index:2; and position:absolute;).
Thank you for pointing me in the right direction.
I have one other question regarding the same “Blog” module, I actually asked this about 11 months ago and submitted a feature request.
This is the mockup I have created back then showing the filtering options I suggest for front end users.
https://www.dropbox.com/s/nk06nf47xjgnoes/Uncode_filtering_mockup_01.png?dl=0Are you planning any advanced filter updates?
Hi Hot-Shot and thank you for confirm!
Yes I remember this suggestion but this will be not part of next update even if requested 11 months ago, please note that we receive multiple feature suggestions every day and before any update when we evaluate the most requested to be added with features that we think congenial to the product itself. Not that is not a good one but we cannot address any feature request even if we have 20 developers. Hope to have time to develop a cool filter like this!
Hi, i hav a quick question. I know my support period has ended, but this is a small issue; I have manage to hide the hamburger menu with } @media screen and (max-width: 959px){ .mobile-menu-button { display: none; }
But now i want to show only the horizontal main menu on my tabled. Is it possible to send me a code?
Thanks in advance
Hi johnolsen! I’ve not tested but I think you just use to modify the code to this:
@media screen and (max-width: 559px){ .mobile-menu-button { display: none; }
Hi thanx, i have placed this snippet, but nothing happend. What i’m trying to achieve is to display the horizontal main (top)menu in Tabled view. Hope you can help me out!
How can I prevent icons from stacking on mobile devices? The option ” Disable responsive content elements” in the builder doesn’t do the trick…
Hi! I’m sorry but I don’t remember in Uncode we have an option labeled “Disable responsive content elements”. Can you please send a link to your page or explain a bit more? Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi there,
Thanks for the beautiful theme! I’ve just purchased my first license.
The icons are not loading for some reason (specifically in the header) – do you have any idea why that would be? The are I have the latest versions of everything installed.
Thanks!
Hi Natalie_Cary! Do you see some squares instead of icons? In case this is an issue of the htaccess (ex: https://wordpress.org/support/topic/font-awesome-not-working-in-chrome-icons-showing-as-squares/). Anyway don’t worry if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi, is this theme compatible with elementor?
Hi webworkeuropa! Uncode is based on WPBakery Page Builder and most of the special features are based on this page builder.
Hi, I’m using uncode – When I set a minimum height in a row it causes the following rows to overlap when I view the page on narrow browsers and mobile devices. Any ideas how I can stop this from happening? Thanks
Hi mja388! Can you please send the link to your page and tell what is the section so we can check and suggest an appropriate fix?
Hi mja388, our developers tried to replicate the issue but we are not able to figure out, can you please show us your site or a few screenshots to replicate?
Hi. Thanks for your replies. I think I’ve resolved the issue. I believe it’s because I mis-understood how the responsive settings work. I had 4x cols in a row and each column contained a single image. I had set all the columns to be responsive on a tablet device at 6/12. I thought that would mean they would appear as only 2 columns wide on a tablet and the other 2 columns would move down to the next line below. In fact it only displayed 2 of the columns. I think the other two were overlapped? I’ve resolved by changing each column to 3/12 so they simply shrink when viewed on a tablet. Thanks all for your advice and help.
Hi mja388 and thank you for confirm!
Salve ho un problema urgente. Ho appena installato il tema su siteground, ma visual composer non funziona a dovere, sopratutto quando importo delle pagine demo, visual composer non ne importa la struttura! ho già segnalato il problema aprendo un ticket ma non hanno risolto!
Hi, tested now and everything is fine, please check this video (this is your installation): https://undsgn.d.pr/P4k7Yj Anyway we kindly ask to use English when you ask for support so agents can understand you.
Hi Uncode – too lazy to use the support system, so I’ll put this here (first, of course, great theme). Was looking through my PHP error logs and saw multiple & frequent error / warning messages stating:
PHP Warning: implode(): Invalid arguments passed in **/wp-content/themes/uncode/vc_templates/vc_button.php on line 227
I did a search and found that this problem is occurring on MANY uncode sites. Can be seen in action by visiting the ”/features/buttons/” of any page using uncode. The fix is pretty simple. Cast the $div_data_attributes variable to an array on line 227 of the vc_button.php file as follows:
$lightbox_data .= ’ ’ . implode(’ ’, $div_data_attributes);
TO
$lightbox_data .= ’ ’ . implode(’ ’, (array) $div_data_attributes);
Hi redletterdig and thank you for the heads up! I alert developers and be back with a feedback!
Hello and thank you.
May we ask you some more info please?
- What version of Uncode are you running, with what PHP version?
- The issue should be visibile when a lightbox is triggered by a button, is that right?
- Could you provide a link where we can see the error please?
We can’t replicate the issue on our end and $div_data_attributes is always defined as array by array_map() in that file, so any further hint is very appreciated.
Best
Here is an example (not my website) https://www.loveislikearoseparis.com/features/buttons/
Google search : “uncode/vc_templates/vc_button.php on line 227” you’ll find many pages that have been indexed for search with this problem.
Just bought Uncode about 4 months ago. I would rather not provide details regarding my server here.
No matter what, there is some form of type inference failure (PHP doesn’t allow functions to use strong typing in certain cases). Seems a bug with type inference in implode(). My suggestion: specify type. This way if someone has the buggy implode / array_map they will have no problem. Those that have no problems shouldn’t be affected either as explicitly stating a parameter type from a function / variable that only returns one type (array from array_map) won’t affect those having no issue.
Your call! Not asking for help with the problem, I’ve already fixed my code. Just wanted to give you a heads up. Thank you for the fast response and great work creating an awesome theme undsgn_team!
Thank you, the issue in those cases depends (it seems to me) on the fact that buttons aren’t linked to any lightbox. However you’re right, it would be better if no warning were printed at all.
Once again, thank you for your heads-up. Best
Does it have a frontend mode? Like where we can drag and drop elements?
Hi ezrahihi and thank you for interest! No actually Uncode is based on a backend only custom version of WPBakery Page Builder (it’s drag and drop but backend).
Hello! I’m looking to use this theme on a site I’m building. The client has a dev site, stage site along with production. The dev and stage sites will stay up (and used for testing/reviewing) even when the site gets pushed to production, but they are not visible to the public. Would I be able to use just one license for this?
Hi rachele-mh and thank you for interest! Are these dev and stage websites on the same domain?
Actually, could I get answers for both (if they were on the same domain and if they weren’t)? I’ll most likely be using this theme for several clients so it would be good to know. Thanks!
When you buy an item on ThemeForest you can build 1 final website with 1 purchase code (this is the same for any theme you buy): https://support.undsgn.com/hc/articles/115000880409
ps: obviously is permitted a stage website.
That worked! Thanks so much
Ok thank you for confirm!
Hello, can you please tell me how I remove a license? That site is no longer active and we are rebuilding but I can’t register my theme. Thank you
Hi angeliquegiles! I suppose you didn’t deactivate the old site, right? What version of Uncode do you have?
Of course not 
, didn’t even think about it! I just downloaded the latest files from themeforest but the old site was an old version of it, most likely 2 years ago
I think the problem is not the license but the fact that this site is not able to connect with Envato. What exact message do you have? Can you please try to register this plugin and let me know if the activation of the plugin works? https://envato.com/market-plugin/
I can tell you what site it was registered too if that helps, you’ll see that site does not have the Uncode theme
No I don’t mean this and there is not a block in the registration portability, with Uncode 1.9.3 you can move the registration how many times you need but it’s possible this domain has problem contacting Envato therefor I ask to try to register the Envato Market plugin, are you able to register it?
I’m thinking of buying your theme Compatibility with new versions of php? Do you know how to use more than one home page? Why is there no language support?
Hi SinanEkinci! Actually Uncode is compatible to PHP 7.2, still not compatible to PHP 7.3 mostly because the popular WPBakery Page Builder is still not compatible with 7.3 but they’ll release an update soon. Yes it’s possible to use any pages you need and also more than one homepages, as youc an see from the showcase you are free to create (https://undsgn.com/uncode/showcase/). Not sure hat you refer with language support, we are also WPML certified: https://support.undsgn.com/hc/en-us/articles/214003905
license how many domains are able to use. can we also use subdomains
Hi SinanEkinci! When you buy an item on ThemeForest you can build 1 final website with 1 purchase code (this is the same for any theme you buy): https://support.undsgn.com/hc/articles/115000880409
Thank you for your interest. I’ve decided to get your theme. do you have language support turkish
Hi and thank you for interest! Uncode is WPML certified (7his is the best multi-language solution for WordPress): https://support.undsgn.com/hc/articles/214003905
Otherwise you can also use Loco Translate: https://support.undsgn.com/hc/articles/214003885
Hi there, wondering if it’s possible to change the shape of the swirl overlay on the “Creative Landing” demo and also add a border element overlay to it. Thanks!
Hi teamwassTO! In Uncode we have actually 24 predefined shapes but you can also import and apply your own shapes. Please find more info here: https://support.undsgn.com/hc/en-us/articles/360000564625 – https://support.undsgn.com/hc/en-us/articles/360000749949
Hi, I’m wondering if there’s a way to display arrows for the content slider ? (excepting when in the header) Thank you !
Hello,
they are disabled by default, but you can show them with a simple CSS snippet:
.owl-nav.disabled {
display: block;
}
Just paste it into your child theme or into “Theme Options -> CSS/JS -> CSS”.
Let me know, best.
Hi there! I can’t seem to find an option to translate the counter widget (“days”, “hours”, “seconds” etc.) of the page builder. I can’t find it in the string translations with wpml/polylang, nor in the translation files of Loco translate. So where exactly is it? 
Hello, the strings are in the theme: https://undsgn.d.pr/hL6Vkq What version of Uncode are you running?
Let me know, best.
Hello, saw someone else had this issue, but did not show a response. Trying to update from 1.9.1 to 1.9.3. Error on updating the theme using the update feature: An error occurred while updating Uncode: Update package not available. I do not have any extra security or authentication plugins.
Nevermind. I was able to use the FTP method to fix the issue. Thanks! You can delete this comment if needed.
Hi! Sorry for delay and thank you for confirm! 
