13535 comments found.
Hello,
A few weeks ago I moved my website from Dinahosting to SiteGround. After that, I noticed that when I open the website in CHROME FOR ANDROID, the roboto font looks ugly. However, it looks good in Mozilla Firefox. I didn’t have this problem when I used Dinahosting, so I think that this is related to the website migration. Do you know how to solve it?
Thank you in advance.
Valeria
Hi Valeria,
I will need to check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “ValeriaBianca – Eduma Support”.
Your support time is expired, please consider renewing.
Hi, I sent you an email two days ago because last week you customised my CSS to solve the problem with the roboto font but the problem persists. Please let me know as soon as possible!
Hello, before renewing I would like your team to solve my problem considering that the font of my website changed completely after they customised my CSS.
Could you please tell me what you mean with “our team is gonna check your site SHORTLY”? They sent me an email one week ago and then disappeared without solving my problem.
I’m still waiting..the Eduma team changed my CSS, so now the page looks very different, and then they disappeared!! As you can see above, I sent you the first message one month ago!!
As I explained in my emails, after you added the CSS for the font, all my texts are in bold. Could you just remove the BOLD from the texts of my BLOGS, please? https://blablalang.com/blog/ – https://blablalang.es/blog/ – https://blablalang.it/blog/? Thank you
Hello, could you remove the BOLD from the texts of my blogs as I asked you one week ago please?
Hello, could you remove the BOLD from the texts of my blogs as I asked you two weeks ago please? I would like to remind you that the font changed after you added a CSS for it.
Hello, could you remove the BOLD from the texts of my blogs as I asked you a few weeks ago please? I would like to remind you that the font changed after you added a CSS for it.
Hi is this totally responsive for mobile and web? i am planning to get it
but in mobile view menu is not working
Hello, How to remove the button (GET STARTED)
Thank You!
Hello, how do I update my theme? He is outdated.
Hi icone4,
Let me check your current system first. Seems it’s too old. Just send me a request to edusupport@thimpress.com with subject “icone4 – Eduma Support”.
Your support time is expired too, please renew 
Hello!
Regarding the translation problem has already been solved, thank you. But I have another question that I would like you to help me if it is possible. My site as you know is hosted on SiteGround, and it uses a plugin to improve speed, among other things. They recently did an update, where they combine the CSS files to reduce the number of requests to the server, as in this image: http://prntscr.com/mot7w4
But when I activate this option, I notice some visual changes in the site, such as the sub menu arrows, they disappear. Could you test a little more about this plugin, see if it is possible to enable this option, or reduce in some way, the number of requests to the server?
Hi arqonlinecursos,
I will need to check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “arqonlinecursos – Eduma Support”.
Thanks for the answer. I just sent the email to you.
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- Math Genius – Brain Development Program http://mathgenius.pk/
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- Banded Kestrel Academy – Academy Of Science Engineering Aviation http://bkaseam.com/
- Ser de Luz – Tu major vida possible http://serdeluz.online/wordpress/
- IT Online Hub – Oracle Fusion Middleware Training (in India) http://itonlinehub.com/
- LerenLeren – Helping Children with Dyslexia (in Netherlands) https://www.lerenlerenonline.nl/
- University of Kufa – One of largest Iraqi universities (in Iraq) http://www.uokufa.edu.iq/
- SMSF Advisers – Learn how to master SMSFs – an introduction course (in Australia) https://www.smsf101.com.au/
- And more than 14,000 beautiful website of online schools and institutions…
Elementor Ready
Hi. I have a license query: Extended licence says: “Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.”
Regular license says :’...end users are not charged…’
If i buy this for a university/school, students always pay for the course whether physically in class or distant learners through the school accounts, then they are given access to this LMS.
Does it mean, this theme CAN NEVER be bought on a regular license? because students will always pay school fees to take a course…
Regards, Mutai
thanks for the clarification

purchased this theme 2.5 years ago, the theme won’t accept any new registration. hope someone can share a solution on this, i re-instaledl wordpress, i re-installed the theme but still the problem exist, New Registration is not working. pls. help
Hi decerius,
http://prntscr.com/mogkxt I deactivate this plugin and the registration works fine.Please check again
and renew the support asap.
thank you so much
Hi there, the .site-header .menu-mobile-effect.navbar-toggle (3 horizontal lines when the site switches into mobile view) doesn’t show up anymore. Any suggestions for this problem?
Hi Julia_Termeer,
I didn’t get your point yet. Let me check your site more carefully. Just send me an email to edusupport@thimpress.com with subject “Julia_Termeer – Eduma Support”.
Please renew the support too, it’s expired.
Hello, After active WooCommerce Plugines from Eduma >> Plugins it showing me a message see the screen shot: https://i.imgur.com/N5wGx5f.png I also not finding any WC Pages in my site. (Note: before I have added WooCommerce and removed all WC pages and table from Database), How can I use WooCommerce again?
One More Thing, If I want to use LearnPress Check and payment option, Is it possible to add any Coupons option for discount for my students?
Hi sumonahmmed,
The message show there are outdated WooCommerce templates in your child theme. Please follow the guide to update the template https://docs.woocommerce.com/document/fix-outdated-templates-woocommerce/
And please renewing the support. It’s expired 
Thanks I will do soon. One More Thing, If I want to use LearnPress Check and payment option, Is it possible to add any Coupons option for discount for my students?
Not sure how I feel about this theme purchase. All three of my websites using the Eduma theme were unfortunately affected by malware. While we’re building the sites, we had multiple WordPress installations present on the same root, which may have caused the malware to spread and infect the 3 installs.
After doing some research, I found that these attacks occur by nulled themes and plugins. We had purchased our themes through the Envato marketplace. All of our plugins are kept up to date and purchased when needed. How else could this have happened?
Have there been any issues with your customers in regards to malware occurring in the Eduma theme? Any advice on how we can prevent this from happening with your theme?
Hi kristasimmons,
We check our items regularly and make sure all clean. If you have the issue, please let us check your site more carefully. Just email us to edusupport@thimpress.com with subject “kristasimmons – Eduma Support”.
And please renewing support time too, it’s expired 
Hello, Please create new demos like Udacity.com, DataCamp.com, and codecademy.com I’m waiting you to add more demos since many months .. I wish you to take my request into consideration. Thanks
I want to hide subcategories from thim-widget-course-categories is it possible can you help me please
Hi tuzelberk,
Please send me a request to edusupport@thimpress.com with subject “tuzelberk – Eduma Support”.
Hi, can you check my e-mail please?
Bests
Hello,
after the update some words back to english. Tell me please where a i can translate: “Register a New Account”.
http://prntscr.com/mo5q6rThank you.
Urgent, after update register popup not working correctly and also at login popup register and login shown in same popup not like demo
Hi tuzelberk,
Let’s send us a request to edusupport@thimpress.com with subject “tuzelberk – Eduma Support”. And please renew the support asap 
Hello! 1) I have a problem with polylang and events. People book an event but the booked slots change only for one of the two languages (example: https://eeli.edu.gr/events/banking/) 2) Is it possible to have an extra field when booking an event or when creating an account asking for a phone? Thank you
Hi JimKalligas,
1. I have checked and it’s still working fine, both 2 events https://eeli.edu.gr/success/
2. I am discussing to our developers to find a solution for it.
You didn’t understand the problem no.1 The two languages of the same event appear to have different number of attendee, but they should have the same because it is the same event.
Yes I know that but shouldn’t this attribute of the post type be synchronized between the two posts?
Can you please help me with this?
With neither of the two problems?
???
Hi, I purchased my second license for EDUMA. I tried to downloaded the full installable package. In my wordpress site (cpd-australia.com) I tried to upload the plugin (zipfile), but it does not work: “plugin could not be uploaded”. Please advice what’s going wrong.
Hi arnowezenaar,
Eduma is a theme. Please go to menu Appearance / Themes / Add New 
If you still have any issues for the installation, just email me to edusupport@thimpress.com with subject “arnowezenaar – Eduma Support”, we will try the best to help you out.
Hi, I want courses listed in a calendar feature. So students can see all upcoming courses on the calendar, click on a date and then it will take them to the course page with the register button? Is that possible with your theme? If not do you know if there is a plugin which can integrate with LP and does this job? Thanks
Hi. When I try to update any of my pages (by clicking “edit this page”), I get sent to a blank/default block navigation page. What happened to all the text and photos (still visible online, but not in dashboard editing)? How do I retrieve the info on that page, and why does trying to edit my content take me to block navigation? Thank you.
Hi webcreative0916,
Seems there is a conflict. I will need to check your site more carefully. Can you share the site info to edusupport@thimpress.com with subject “webcreative0916 – Eduma Support”. I will try the best to help you out.

