13531 comments found.
Hello!
Regarding the translation problem has already been solved, thank you. But I have another question that I would like you to help me if it is possible. My site as you know is hosted on SiteGround, and it uses a plugin to improve speed, among other things. They recently did an update, where they combine the CSS files to reduce the number of requests to the server, as in this image: http://prntscr.com/mot7w4
But when I activate this option, I notice some visual changes in the site, such as the sub menu arrows, they disappear. Could you test a little more about this plugin, see if it is possible to enable this option, or reduce in some way, the number of requests to the server?
Hi arqonlinecursos,
I will need to check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “arqonlinecursos – Eduma Support”.
Thanks for the answer. I just sent the email to you.
Hi arqonlinecursos,
Our team is gonna check your case.
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Check our real Education WP customer’s website
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- Centro Aleman Queretaro – Online Course for Learning German http://centroaleman.mx/
- Scholarship Council – Empower future generations (in United Kingdom) https://scholarshipcouncil.com/
- Math Genius – Brain Development Program http://mathgenius.pk/
- Cannon Hill – Girls School: Offering a unique opportunity to study A-levels (in United Kingdom) http://cannonhillgls.org.uk/
- Queens Elite Academy – De Parvis Grandis Acervus Erit http://queenscanada.com/
- Banded Kestrel Academy – Academy Of Science Engineering Aviation http://bkaseam.com/
- Ser de Luz – Tu major vida possible http://serdeluz.online/wordpress/
- IT Online Hub – Oracle Fusion Middleware Training (in India) http://itonlinehub.com/
- LerenLeren – Helping Children with Dyslexia (in Netherlands) https://www.lerenlerenonline.nl/
- University of Kufa – One of largest Iraqi universities (in Iraq) http://www.uokufa.edu.iq/
- SMSF Advisers – Learn how to master SMSFs – an introduction course (in Australia) https://www.smsf101.com.au/
- And more than 14,000 beautiful website of online schools and institutions…
Elementor Ready
Hi. I have a license query: Extended licence says: “Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.”
Regular license says :’...end users are not charged…’
If i buy this for a university/school, students always pay for the course whether physically in class or distant learners through the school accounts, then they are given access to this LMS.
Does it mean, this theme CAN NEVER be bought on a regular license? because students will always pay school fees to take a course…
Regards, Mutai
Hi Mutai,
No, you just need the regular license in that case 
thanks for the clarification
purchased this theme 2.5 years ago, the theme won’t accept any new registration. hope someone can share a solution on this, i re-instaledl wordpress, i re-installed the theme but still the problem exist, New Registration is not working. pls. help
Hi decerius,
http://prntscr.com/mogkxt I deactivate this plugin and the registration works fine.Please check again 
and renew the support asap.
thank you so much
Hi there, the .site-header .menu-mobile-effect.navbar-toggle (3 horizontal lines when the site switches into mobile view) doesn’t show up anymore. Any suggestions for this problem?
Hi Julia_Termeer,
I didn’t get your point yet. Let me check your site more carefully. Just send me an email to edusupport@thimpress.com with subject “Julia_Termeer – Eduma Support”.
Please renew the support too, it’s expired.
Hello, After active WooCommerce Plugines from Eduma >> Plugins it showing me a message see the screen shot: https://i.imgur.com/N5wGx5f.png I also not finding any WC Pages in my site. (Note: before I have added WooCommerce and removed all WC pages and table from Database), How can I use WooCommerce again?
One More Thing, If I want to use LearnPress Check and payment option, Is it possible to add any Coupons option for discount for my students?
Hi sumonahmmed,
The message show there are outdated WooCommerce templates in your child theme. Please follow the guide to update the template https://docs.woocommerce.com/document/fix-outdated-templates-woocommerce/
And please renewing the support. It’s expired
Thanks I will do soon. One More Thing, If I want to use LearnPress Check and payment option, Is it possible to add any Coupons option for discount for my students?
Hi sumonahmmed,
Right now the coupon feature just available with WooCommerce payment addon.
Not sure how I feel about this theme purchase. All three of my websites using the Eduma theme were unfortunately affected by malware. While we’re building the sites, we had multiple WordPress installations present on the same root, which may have caused the malware to spread and infect the 3 installs.
After doing some research, I found that these attacks occur by nulled themes and plugins. We had purchased our themes through the Envato marketplace. All of our plugins are kept up to date and purchased when needed. How else could this have happened?
Have there been any issues with your customers in regards to malware occurring in the Eduma theme? Any advice on how we can prevent this from happening with your theme?
Hi kristasimmons,
We check our items regularly and make sure all clean. If you have the issue, please let us check your site more carefully. Just email us to edusupport@thimpress.com with subject “kristasimmons – Eduma Support”.
And please renewing support time too, it’s expired
Hello, Please create new demos like Udacity.com, DataCamp.com, and codecademy.com I’m waiting you to add more demos since many months .. I wish you to take my request into consideration. Thanks
Hi AAOS-AAOS,
Thank you for your feedback. I followed to our development team
I want to hide subcategories from thim-widget-course-categories is it possible can you help me please
Hi tuzelberk,
Please send me a request to edusupport@thimpress.com with subject “tuzelberk – Eduma Support”.
Hi, can you check my e-mail please?
Bests
Hi tuzelberk,
Our team is checking…
Hello,
after the update some words back to english. Tell me please where a i can translate: “Register a New Account”.
http://prntscr.com/mo5q6rThank you.
Hi arqonlinecursos,
Some strings updated, like that one. So please go to the Loco Translate dashboard, click Sync button, then translate it again.
Try and let me know
Urgent, after update register popup not working correctly and also at login popup register and login shown in same popup not like demo
Hi tuzelberk,
Let’s send us a request to edusupport@thimpress.com with subject “tuzelberk – Eduma Support”. And please renew the support asap
Hello! 1) I have a problem with polylang and events. People book an event but the booked slots change only for one of the two languages (example: https://eeli.edu.gr/events/banking/) 2) Is it possible to have an extra field when booking an event or when creating an account asking for a phone? Thank you
Hi JimKalligas,
1. I have checked and it’s still working fine, both 2 events https://eeli.edu.gr/success/
2. I am discussing to our developers to find a solution for it.
You didn’t understand the problem no.1 The two languages of the same event appear to have different number of attendee, but they should have the same because it is the same event.
Hi JimKalligas,
Oh I understand your point now. But It cannot be done 
This is how a multi lingual plugin works, it always make a different item (different ID)... same for products, courses… any custom post types.
Yes I know that but shouldn’t this attribute of the post type be synchronized between the two posts?
Can you please help me with this?
Sorry JimKalligas,
I discussed with our developers but right now we don’t have solutions for this 
With neither of the two problems?
???
Hi, I purchased my second license for EDUMA. I tried to downloaded the full installable package. In my wordpress site (cpd-australia.com) I tried to upload the plugin (zipfile), but it does not work: “plugin could not be uploaded”. Please advice what’s going wrong.
Hi arnowezenaar,
Eduma is a theme. Please go to menu Appearance / Themes / Add New
If you still have any issues for the installation, just email me to edusupport@thimpress.com with subject “arnowezenaar – Eduma Support”, we will try the best to help you out.
Hi, I want courses listed in a calendar feature. So students can see all upcoming courses on the calendar, click on a date and then it will take them to the course page with the register button? Is that possible with your theme? If not do you know if there is a plugin which can integrate with LP and does this job? Thanks
Sorry solvity,
We don’t have solutions for that. But we have a plan.
Hi. When I try to update any of my pages (by clicking “edit this page”), I get sent to a blank/default block navigation page. What happened to all the text and photos (still visible online, but not in dashboard editing)? How do I retrieve the info on that page, and why does trying to edit my content take me to block navigation? Thank you.
Hi webcreative0916,
Seems there is a conflict. I will need to check your site more carefully. Can you share the site info to edusupport@thimpress.com with subject “webcreative0916 – Eduma Support”. I will try the best to help you out.
How to use woocommerce with free courses? Hi Ken, is there a way to use woocommerce for free courses just like it is for paid ones? I cannot figure it out how to customize LP for it. (I put a similar question in your forum but the support there has some difficulties to understand me). Thanks for advise.
Hi solvity,
I understand your point but unfortunately right now the system doesn’t allow that. We will consider updating the WooCommerce addon to add an option for that.
Your theme does not work with reCAPTCHA (v3) and reCAPTCHA (v2). On other topics, all the works You have!. What to do? In reCAPTCHA (v3) even the icon on the site does not appear from Google.
Hi vaganovsasha,
Are you using this plugin? https://wordpress.org/plugins/google-captcha/
The v2 is working fine. We don’t test with the v3 yet. Can you share your site info so I can check it more carefully? Just email us to edusupport@thimpress.com with subject “vaganovsasha – Eduma Support”.
I found a pattern to this error. If you select “Blank Page”, the captcha works and the icon from Google appears. How do you fix this now? I bought your theme and it should work! The solution that you offer paid! How to solve the problem with your template. Why work here??? http://english-city.ru/landing/
Hi vaganovsasha,
https://thimpress.com/forums/topic/your-theme-does-not-work-with-recaptcha/Please continue discussing with us.
Hello, I just installed your theme and imported demo React. In that demo there is a purple overlay over the top slider. Can you please tell me where I can customize this? I am interested in changing the colors and transparency. Many thanks!
Hi janamucherl,
With the overlay we will need to use a custom CSS code. Please go to Customize / General / Custom CSS then add this code:
.thim_overlay_gradient .rev_slider li .slotholder:before {
background: #color1;
background: -moz-linear-gradient(left,#color1 0,#color2 100%);
background: -webkit-linear-gradient(left,#color1 0,#color2 100%);
background: linear-gradient(to right,#color1 0,#color2 100%);
filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#color1',endColorstr='#color2',GradientType=1);
}
Try and let me know.
Thank you very much for your help! I had to be more specific with the colors, but it worked. Thank you.
I have one more question – The top menu is not visible when you scroll down, only when you scroll to the top. Is there any easy way how to make menu sticky all the time?
Hi janamucherl,
Please check this code
body #masthead.affix.menu-hidden {
transform: none;
-webkit-transform: none;
-moz-transform: none;
-ms-transform: none;
-o-transform: none;
}
Works perfectly. Thank you very much!
Dear, Admin
I need an example page as a whole and I forgot to ask for it from the beginning until my support period was over. Because the import demo options are always incomplete, like there are no dashboard pages for participants, register pages, and others. Not the same as the demo given.
Please, help.
Hi weeework,
Sorry to hear that. Let’s send me an email to edusupport@thimpress.com with subject “weeework – Eduma Support”. I will check your site more carefully and make sure it works fine.
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