6674 comments found.
Can’t help but wonder if this is a scam. You can’t write any reviews. Support can’t be received as you need to login, but it does not recognize your purchase AND will not allow registration.
Very frustrating.
Their default theme does not scale correctly using WPBakery for Mobile. There is no obvious solution. While editing is not part of the support, you would think they would at least have this part right by default.
To update my comment, I just received a link to logon. Thank you.
Hi, this is definitely a genuine product. Support tickets can be created from https://my.seventhqueen.com/dashboard/
Hi, right now it is tested and integrated with WPBakery Page builder, We are working on adding Elementor to KLEO
Hi, I would like to display portfolio-categories and custom taxonomies on posts/projects meta fields.
I tried by adding ‘portdolio-categories’ and ‘taxonomies’ to $blog_config meta elements and meta defaults in theme-functions.php but it did not worked..
How should I proceed ? Thanks !
Hi, please use our support site for any theme technical related questions. Our dedicated team will gladly help: http://my.seventhqueen.com/dashboard there is a filter that needs to be changed to allow other post types apply_filters( ‘sq_metabox_general_settings’, array( ‘post’, ‘page’ )
Thank you
Can’t seem to install this into a fresh Wordpress setup. Keeps on coming up with Plugin installation failed.
I have tried the full .zip and also just the Kleo.zip file. Results are always the same.
Have also followed the video tutorial that was provided.
Any ideas?
I have a my wordpress hosted by Bluehost and have no issues with other WP sites on the same account.
Below are the error messages.
Installing Plugin from uploaded file: themeforest-6776630-kleo-pro-community-focused-multipurpose-buddypress-theme-wordpress-theme.zip
Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.
And also
Installing Plugin from uploaded file: kleo.zip Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.
Return to Plugin Installer
Just found a solution, so noting it here for those who have the same issue. You have to go through Appearance – Themes – Add New (And not through Plugins)
Hi, indeed themes are installed from Appearance – Themes page and not plugins,
Also please use our support site for any theme technical related questions. Our dedicated team will gladly help: http://my.seventhqueen.com/dashboard
Thank you
Have issues with related, upselling images in woocommerce being blury now. I used a plubin to regenerate the media files and now I’m getting blurred images. Did’,t have this issue prior to generating them. Also the image editor, it now recommends to do this in the custom editor on frontside. But there are only so many option so for adjusting images in Woocoommerce.
The options you have now is; Main image width Thumbnail width Thumbnail cropping
Regenerating thumbs should definitely fix that.
Pease use our support site for any theme technical related questions. Our dedicated team will gladly help: http://seventhqueen.com/support
Thank you
Hi, is there a revenue sharing plugin that integrates seamlessly with this theme? Instead, I want to take out a commission from every sale/transaction happening on my site as compared to paid membership. Membership is free ,
Hi, any plugin you choose should work with KLEO
Hi,
I noticed that comments on activity pages disappear after refreshing the page.
Then the comments stand alone as updates themselves.
But if I comment from the admin , the admin dashboard, it stays and does not disappear after refreshing.
I’ve tried all I could to solve this, checked all possible settings, deactivated most plugins to see if it’s a conflict, nothing is working.
I really need help, as it’s not convenient for my users.
Hi, can you please make sure you have the latest theme update 4.4.7 and retest?
I’ve done that.
Still no changes
Hi, please use our support site for any theme technical related questions. Our dedicated team will gladly help: http://seventhqueen.com/support
Thank you
Hi, Presale Question: Members help each other with small repairs, service (cooking, baking, cutting lawn ….) and are paid for this in “imaginary currency” which they can spend for service they need again. Is that possible with this Wordpress theme?
Hello, users can send private message, add news feed, become friends. For your payment you should look for a plugin to do what you need
Does this theme support php 7.1.1x?
Hi, yes it definitely does.
Great. Thanks
Hi,
How do I remove the animated loading?
For example, the activities loads one after the other in animations and it makes the sites slow.
Same with the blog posts.
It really slows down the site.
Hi, you can disable animations very easy in Theme options – Miscellaneous http://7thqueen.com/public-files/gabi/2019-02-13-pwmup.jpg
Hi, is it possible to hide the contact details of the listings and make them available to the members only? Thx a lot!
Hello, that should imply some custom work since it is not a default feature.
Cheers
Hey there,
I have few questions regarding the KLEO theme. It would be great if you guys could provide me the answers before purchasing the license.
1.Does it support integrating multivendore stores (market place) 2.Can we have both community and store shop in the same website 3.Can same user id be used for both community and store (single sign on for community and store) 4.How can the customers track the orders they have placed 5.Can we use two different theme templates in a single website
Thanks in advance.
Hello, sure thing:
1. You can use WC Marketplace and should work as expected.
2. Sure
3. of course, they share the same users database
4. if using Woocommerce you have a My account page for users
5. You can have one theme active but you can use multisite: https://codex.wordpress.org/Create_A_Network
Cheers
Hello
I had two questions
Whether this form of booking the tour is done?
Can I build Android app and ios?
Hi, can you please rephrase the first question?
You need a service to create an app from your site. If you are interested in that we can provide a quote
Hi The home page is breaking and is blank after the header when the Featured image is not high resolution (example 480 X 360) for a new post. It has worked fine in the past with these images.
Can you please fix this issue with the theme or let me know how to fix it.
Thanks Rafiuddin Mohammed
HI, if it worked just fine please undo any changes you did to the site. Please use our support site for any theme technical related questions. Our dedicated team will gladly help: http://seventhqueen.com/support
Thank you
Hi,
I did not make changes to my site. I think it was working with a older version of the theme. I tried to disable all the plugins and reverting to the previous version of the theme and it still doesn’t work.
You can see it for yourself here on my staging website.
https://wordpress-83810-718975.cloudwaysapps.com/My support has expired. Can I still contact them about the issue?
Thanks
Hi
Never mind. I found out what the issue was. In Theme Options under Blog the option Enable Custom Image sizes was turned off and this was causing the issue. I turned it on and its working now.
I had not changed those settings. May be the default setting for that was changed when I upgraded the theme.
Thanks
Glad to see you found what was the cause.
Cheers
Hi, need support, registered, wanted to get my password, but I got this message > The email could not be sent. Possible reason: your host may have disabled the mail() function.
Pls fix this, so I can write support ticket, thanks!
Hi, please can you try again? If you still get that error please email me at hi @ seventhqueen.com
Thanks
I have the Kleo My Account, with sub links on the main navigation menu all the way on the right. When viewing the live notifications and messages they appear to the right and get cut off. How do I make it so it’s visible?
Hi, please use our support site for any theme technical related questions. Our dedicated team will gladly help: http://seventhqueen.com/support
Thank you
Hi, same problem than psenechal here. Impossible to get the 4.4.6 version. The envatomarket plugin lets me stuck on the 4.4.5 version without warning me about any update. Then I downloaded the theme directly from my themeforest account, and uploaded it to my website => no result. Still got the 4.4.5 version. Thanks for your help,
Hi, it should appear now latest version 4.4.6, I rechecked the update and fixed it. Thanks
I can not reinstall the plugin? I am trying to make a new install of Kleo and after trying to upload it says that it did not find any installation file.
Hi, this is a theme and it should be installed in the themes section from Wp admin – Appearance – THemes
Hello…v4.4.6 doesn’t appear to have been pushed to the Envato Market plugin. My website is showing v4.4.5 with no updates available. Thanks =)
Hi, it should appear now, I rechecked the update and fixed it. Thanks
Having trouble with mobile menu at https://feelypianoschool.com/ can you take a look and suggest a fix please?
Hi, you have a plugin that is loading bootstrap.js again and it is making it toggle