Hi,

Please try once again now after removing the browser cache, I am sure you will not find an issue and we also replied your ticket as well, please check your ticket reply as well.

Thanks.
   

Hi,

First of all thanks for showing your interest in Porto WordPress.

I have just tested the Shop Demo 20 at my end and it is working perfectly fine please see this screenshot: https://pasteboard.co/I2VtJK9.png
Please check again after removing the browser cache, I am sure you will not find an issue, and yes you can set the catalog mode ON and it will hide the Add to Cart button from your site and also you can change the Add to Cart Button text as well.

Thanks.

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.porto-onepage-category .category-list {
    display: none !important;
}

Thanks.

thanks

Most Welcome!

Hi,

Your site is working perfectly fine at my end, Please see this screenshot: https://pasteboard.co/I2TM8q3.png
It must be the cache issue at your end nothing else.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 29/11/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

No this link short

Hi,

Can you please explain more clearly?

Thanks.

Hi,

You can find the Snippets code under wp-content/themes/porto/inc/functions/layout.php

Thanks.
   

Hello! Thank you for answer, but I couldn’t find it there. May be I am no searching right. Here are 2 screenshots from Google structured data – before edit https://pasteboard.co/I2UbyLB.jpg and after I made changes: https://pasteboard.co/I2Ucxkd.jpg . Could you please tell me which code I should look for in layout.php to make and save such changes?

Hi,

We have replied your same issue ticket, Please check your ticket reply and reply to your ticket accordingly.

Thanks.

We have deleted the Porto theme… and checked on the server… nothing there… but still the Porto theme cause this MAJOR error.

Hi,

Can you please also make sure that you have deactivated all the Porto Required/Recommended Plugins as well? If not then please deactivate those plugins and check your site after removing the browser cache and if yes then please contact us through our support system with your site WP Admin and CPanel Login details so we will check and solve it for you.

Thanks.
   

Hi,

Can you please explain it more clearly? Which code you are talking about? and why you want to disable it without accessing the site?

Thanks.

ignore this! I’ve managed to access my old site.

Sound’s Good

Hi,

First of all thanks for showing your interest in Porto WordPress.

We have not tested the particular plugin with the Theme, but if you want you can try it, and also please check this plugin: https://wordpress.org/plugins/woocommerce-currency-switcher/
This is purely compatible with the Theme.

Thanks.

Ok, I have now de-activated the website from host #1 and will transfer to Cloudways, then will see if I can use the original license. Be back soon.

Hmm, ok, nevermind. Will do that when I’m ready to launch. Thanks!

Hi,

I have reset the purchase code for you yesterday as well, and sure please try and if you will find the issue then please contact us through our support system so we will help you out.

Thanks.

Hi,

First of all this is not possible as you can only able to download the latest Theme version from Envato from your Account, But I have some of the old version of the Theme as well, Please contact us through our support system so we will provide you that.

Thanks.
   

Hi,

Can you please share your live site URL with me so that I’ll check and provide you the Custom CSS for that.

Thanks.
   

We found out that it was a the CSS.

.product-layout-extended .entry-summary .quantity:before { content: ‘QTY:’

Hi, We found out that was in the CSS

.product-layout-extended .entry-summary .quantity:before { content: ‘QTY:’

Hi,

Sound’s Good!

Then you can change it using Custom CSS as well.

Thanks.

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.single-post article.post .post-image.single {
    display: none !important;
}

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/11/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

thanks so much

Most Welcome

Hi,

Its the Cache and FVM issue on your site, Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/5000612747--15-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem

I am sure it help you in solving your issue.

Thanks.
   

Hi,

1. Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.single-product .product-summary-wrap .product-stock {
    display: none !important;
}

2. You can change the Footer Copyright Text from Appearance >> Theme Options >> Footer, and you can change the Footer Content from Appearance >> Widgets >> Footer Widget 1,2,3,4 as per your requirements.

Thanks.
   

Hi,

Sorry to say that but there is no discount offer on the Theme now, You have to purchase the new license for the Theme for using it on another Domain on a same price.

Thanks.
   

Hi,

I think that has also be set using Custom CSS, and that Custom CSS comes with the particular Demo when you import it. So please contact us through our support system with your site WP Admin Login details so we will set it for you on your site and regarding “You have to ask us for each config every time?”. No, you have not, Just Install the Theme on a test site and activate it with the same purchase code and Download the particular Demo on your test site, and then go to Porto >> Theme License and deactivate the Theme form test site, and activate the same Theme with the same Purchase code on the Main site again and like this way you will be able to test any demo on your test site. Hope this helps and all clear now.

Thanks.

Oooh! Ok. Maybe in a future you can add option to import single demo page.

Thanks for your reply!

Hi,

We will look through it in future coming updates of the Theme .

Thanks.

Hi,

Please go to WP-Dashboard >> Setting >> General and make sure that you have set the Site URL as https because your site is https, and save changes and check your site after removing the browser cache hope you will not find an issue and if yes then please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you on your site.

Thanks.
   

I installed ‘Really Simple SSL’. The site shows right now. Thank you for your help. I opened a ticket by the way. You can cancel that.

Sound’s Good

Hi,

Please edit your homepage and scroll below you will find view options and under view options you will find content bottom option and under content bottom you will find a block slug name as showing in this screenshot: https://pasteboard.co/I2Kfqc5.png which means the particular section is coming from blocks, If you want to simply remove it from your page, Just remove the block slug name from content bottom and save changes, or if you want to edit/change it as per your requirements then go to Blocks and finds and edit the particular block and change anything as per your requirements.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 28/04/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.