Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

Discussion on Betheme | Responsive Multipurpose WordPress & WooCommerce Theme

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19077 comments found.

Hi, can I use this theme on a number of my websites or is it only licensed for 1 website?

Also does the theme have tabs?

Hi,

in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.

For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard

Yes, theme does have tabs of course.

Best regards,
Muffin Group team

Having a problem with a menu which jumps on pageload. What to do or type in in css to fix that? The site https://spiltjek.dk

Sorry but we do not have any solution to change this behave.

No fixed height on menu in CSS? Maybe?

If you like FIXED header, please set its layout under BeTheme Options > Header & Subheader > Header section.

Hello,I had the betheme installed and activated on my website.Now I have deleted everything on the website, the database resets.I have reinstalled the betheme but can not reactivate it.

Hi,

for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.

More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool

Best regards,
Muffin Group team

I have a really stupid issue going on and it must be a simple solution that I keep overlooking.

I added extra menu’s to my wordpress pages.

I can set the menu for the ‘pages’. However I can not find to set the menu correct for the ‘post’ pages resulting in a view of the posts that have multiple menu’s shown before the actual content is being shown.

How do I resolve this issue. Must be really simple but where?

No need to reply anymore – I think I finaly found it. – Forgot to set it under the default theme settings/options.

Great, happy to hear you’ve found it! ;)

Currently, using the Overlay menu which is great, however it only supports having one menu (for the Overlay menu itself). I would like to use the Overlay menu and have a couple of menu items outside the Overlay menu next to the burger icon. Any ideas how this can be done?

I am using the current version (21.0.9).

Hi,

we are sorry but we do not have an option to keep 2 different menu layouts on same page.

Best regards,
Muffin Group team

Hi, this are pre-purchase questions: 1) Before I open a new ticket in your support can I search in answers of former tickets? 2) Is it possible to install parts of a demo-site (e.g. a page, widget, etc.) and integrate it in the demo I use for my website?

Thanks

Hey,

1) Yes, you can search for other topics on forum of course.

2) If you ask for an option that allow you to import/export specific sections/blocks from different demos then we do not have such possibility included.

Best regards,
Muffin Group team

Hi, I have a section with images in it. I want it to be center verticaly. I tried with the set Equal Height of Wraps style and for the WRAP, I set Vertical Align -> Middle. It does’nt seems to work. It stay at the top. Thank

Hey,

please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Hey beTheme Team,

how to remove the action-bar in tablet view?

Thank you

Hey,

this could be done with Custom CSS and @media queries.

Best regards,
Muffin Group team

Hello I have updated theme to new version then not supported css Previous version support css and css come was cache folder. but after new updated version css does not support. Please check my website URL http://housebuyers4u.co.uk/

can you please tell me what i do ??

Hello Another issue When i change theme colors from options then does not updated in frontend

All details about using Static CSS, you can find in the documentation. So if you are not planning to use it and want to use included BeTheme Options instead, please disable this option.

Hi Guys, I have a problem with my BeTheme, sometimes the menu is loading on the side as you can see here http://prntscr.com/mr74fy And sometimes the logo disappears.

Hey,

please send us WordPress dashboard access privately via contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Hi Guys, I have a problem with my BeTheme.

I’m working on my privacy policy. I have created this with an online generator and would like to insert the HTML code. Copying the code into the Muffin Builder gives me a white page.

So I started to copy the text step by step. Everything works fine for the first steps. I see my privacy policy and it looks fine. But as soon as I get to that site with the first link:

a href=”https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en” target=”blank”> EU Commission Information Page a

my page becomes white or the text disappears before and only a few lines remain.

I activated the debug mode and it shows me the following:

Notify: Undefined index: attr in /mnt/web423…........../builder/front.php on line 123 Warning: key_exists () expects parameter 2 to be array, null given in / mnt /web423…...../builder/front.php on line 123.

And Many more other lines

Does anyone have advice for me?

many Greetings

Hey,

please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

I am getting an issue in installing the Revolution Slider plugin Initial error is : Destination Folder already exists

I locate the folder in FTP and rename it but the same error comes up again. I rename the second file as well and then when I try installing the plugin there is a

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Hey,

seems like you have 500 Internal Server Error and in such case you have to contact with your hosting provider/admin because this is server error and it has nothing to with the theme itself. Your admin supposed to check in logs what is the reason of this message.

Best regards,
Muffin Group team

After I updated to 21.0.9 version, the categories and filters got at the bottom of the page and not on the right side. I’m using Biker demo. Could you tell me what’s the issue?

Hi,

please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

HI!

Nobody asked you to customize my website!!!????

I only asked for your intervention, because It is impossible that from two years to today everything has worked up to your new update (version 21.0.4.) Instead after update of your new version 21.0.5 and the following versions included version 21.0.9 the pages of the website are no longer seen in the browser as no content existed.

I also asked you “if you have made some changes on your codes, both in the new versions: 21.0.5 / 6 / 7 and your latest version 21.0.9 or in your child theme associated with these new versions, without notifying customers or without providing a compatibility remedy for old customers who have been using your BeTheme and child theme for years.

Unfortunately, every time the customer asks you to solve a problem, you without understanding what it is, You are only able to blame the customer and its applications, after you blame the client’s server, and when you understand that it is not a matter of all this, get out the contractual conditions that do not center in fact, with The request of your intervention by the customer, due to a malfunction of your theme or new versions. Only because you are not able to solve a problem.

You do not provide a new weekly version of your BeTheme to improve it, just try to fix your mistakes. You are also able to say that your thema has no problems, in fact it is enough to read carefully the comments from customers and your Forum to understand all the existing malfunctions!

You are nominated to be the Great Service Providers for Envato Studio !!!

So, instead of creating + 400 simple themes of hompage and create the new weekly versions to feel great!!!

You must create only one functional theme, in every respect, which is more rewarding!

For your knowledge after the first six months from the purchase of your BeTheme, I have not renewed your assistance service, because I saw your incapacity and your bad behavior.

You behave like spoiled children, I imagined that during these years, you have matured, but I was wrong, you reacted with the same methods.

Due to your changes reported in your new versions without respecting the old customers who unfortunately are using your BeTheme, so you have damaged me two years of work, money and time.

Now you ask me to pay you to remedy your mistakes caused by you. It is to be ashamed!

Do a humble and professional job, rather than, cling to these shameful ways to make money!

Hi,

like we told you in private message, the issue you met has nothing to with the theme itself and we have already proved by switching to parent theme. Your child theme has been modified a lot and seems like is not ready for WordPress 5.x. So please do not blame theme for any problems you met because parent theme that contain our original files works exactly as it should. And please notice that leaving such messages as above won’t change anything because due to Item Support Policy, authors do not provide files customisation. The policy clearly says:

Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services or checking out the great service providers on Envato Studio.

In such case, we suggest to contact with developer who made your child theme to make it compatible with the most recent version of WordPress.

Best regards,
Muffin Group team

Presale question:

I’d like to have a fixed background as in your Thriller Theme https://themes.muffingroup.com/be/thriller/ where the whole content is overlayed above this background and is infinitely scrollable. BUT with a looped and muted video instead of a background image.

Something like this: http://fixed-background-video.webflow.io

Is this possible with your template?

Hey,

Background video can be set for specific sections only and not whole page thus it won’t be possible to achieve something as on example above.

Best regards,
Muffin Group team

Dear. I have purchased the item and created the website with it. Unfortunately, the website owner has passed the website to another party without my consent. I have revoked the registration code and use it now for another website. Yet, the previously created website is online and the owner uses not registered version now. I have asked them to replace the theme but they rejected to do so. Is there anything that you can do to make the theme non operational on that particular website?

Hi,

yes, you can do something of course. Just contact with hosting provider where his site is being hosted and let them know that he uses your license illegally.

Best regards,
Muffin Group team

Yes, I did it. The provider said I must file a report with police. I did. Police has no idea what it is because it is too technical. So you are my last chance.

We are very sorry to hear that but there is nothing we can do in this case. Like we told you above, only hosting provider where site is hosted can be taken down.

Hi, I’ve a problem with the “GSM Service” theme.

I builded my page and everything works perfectly, but when I try to edit something (a text, an image or whatever) after saving the page piece of my structure disappear.

I try to fix it by adding again the elements that disappeared, but nothing happen. I’m not able to edit my page anymore.

I don’t understand what’s going on there, it’s maybe a hosting problem? Did you have similar problems in the past?

Thank you.

Hey,

please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Hi,

please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

All my .mp4 uploaded videos autoplay on page load, how do i stop this from happening?

Hi,

please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on it first. Please do not forget to let us know in a message, what for this access is.

Best regards,
Muffin Group team

Hello, We are updating a client site and after updating beTheme to version 21.0.9, we noticed that in the pages, the Page Options section no longer shows the modules of the page. The page (front end) continues to work normally, but we can no longer edit it in the administrator. Can it be the server? https://prnt.sc/mql6ps

Hi,

as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.

Best regards,
Muffin Group team

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