Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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8686 comments found.

Just bought this theme. I’m using the Creative Freelancer layout, but I cannot get the menu to be transparent. It doesn’t overlay the Header | Homepage | Creative Freelance content block. Could you assist?

Hi tylerjwinters! Have you also imported Theme Options? The Demo Contents Theme Options have transparent menu. If you don’t want to import them please follow this article: https://support.undsgn.com/hc/en-us/articles/213459689
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hello there, is there a way to have only the Menù as boxed?so all the content full width but the menù is boxed?

Hi ankorgameinc! Do you mean that you need the site completely full-width (https://undsgn.d.pr/zOvFQa) and only the menu boxed? In this case no but it’s pretty easy with 1 line of CSS code. Our suggestion is to set the menu boxed and go full-width with the Page Builder so you have more flexibility (with the first option you cannot go no full-width). Anyway if you prefer the first method please share the URL of your site so we can create the snippet based on your setting.
PS: Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

this is the page: http://www.ankorgame.com/ i boxed the menù but i want all the rest to be full width but it doesn’t work, even if i put the row as full width

Hi ankorgameinc! Have you seen the screenshot where is explained how to set the site full width: https://d.pr/zOvFQa ? Let us know if that doesn’t work or if you need a code to box the menu only after making the site full width.

Best :-)

hello, how can I remove the paging of the file section from portfolios? The following pages are empty and it does not make sense for them to appear. http://www.celediaz.com/portfolio/ Thank’s

Yes try to use the code solution.

Ok, is perfect!

Thank you for confirm!

Hi there, I wondering if its possible to get a transparent menu while scrolling. I am not using a header or anything. Just like on this website from your showcase https://david-haase.com

THX!

Hi stefanstraeter and thank you for confirm! ;)

Unfortunately your css doesn’t work any more. I have no clue why?! http://stefanstraeter.com/portfolio/cheboards-costa-rica/

Hi, it seems that you changed the color, so the CSS need to be adjusted, try this:

.is_stuck .style-color-xsdn-bg {
    background-color: transparent;
}

Does anyone have an idea how to import a original demo page for the second time ? I always get the layout I modified after the first import. It’s somewhere in the memory of my dasboard…

I mixed up several combination ; Now it works fine until I have all pictures. Thank you again for the good service

Hi and thank you for confirm!

hello, I’m testing the Animated Highlighting for the headlines and change the color code, for example color-202097 and it always comes out blue. Also neither these options nor the new animations as typewritter work with a custom color with gradient. It appears in white.

I still can not see the first link he sends me. In the video of the second link, the test you have done has accent color underlining, not a different color. And the color of the header is flat, it is not a color created and it contains a gradient, as in my case. Still, I do not doubt that it works for you, but at www.celediaz.com, you can see how it does not appear. If I change the header to a color polano, the header does appear but even so, I can not change the color of the underline, it does not apply.

Here you are: https://undsgn.d.pr/yXU2uS
Oops sorry you right it’s not “bg” but “color” (updated in the docs too): https://undsgn.d.pr/cCpw6W
This is an updates shortcode:

[uncode_hl_text color="color-210407" opacity=".75" height="2px" animate="true" offset="0.2em"]Your text 3[/uncode_hl_text]
PS: you cannot have gradients since all the letters are separated with different span, this mean that every letter is a different element and the gradient should be applied for every letter.

ok, it would be nice to indicate in the documentation also that it can not be used with gradient colors in the header

Can I use the stand alone version of included plugins like WP Bakery? or do I need to use the included versions due to your changes?

Hi JeffreySummers and thank you fro interest! No Uncode layouts and features will work only with the Uncode tailored version.

OK. I’m in.

Thank you for confirm!

hello, I can not put the same icon as in your sample videos https://undsgn.com/uncode/homepages/creative-marketing/, in my example http://www.celediaz.com/portfolio/rediseno-app-cadena-100/ How do it?

Hi celediaztristan, this is one of the new options for Icon Box, you need to select a background and then you’ll see a few more options appear to be combined. Icon Outlined: Outlined icon doesn’t have a full background color. Icon Animated: Activate the animation effect. Icon Shadow: Icon shadow.

Hi, I’m testing search on the site. When searching for the word “red”, the page is stuck – it takes a few seconds to load, and then the page is misspelled. Other words do not do the problem. I have tried your demo and there is no problem except the broken graphics (menu etc.) https://undsgn.com/uncode/?s=red

If the text in “Accordion” is found, it will not appear because it is packaged. Browsing a page in unpacked text does not work. The user does not read the information easily.

Hi dusanvondra! I’m sorry but without a check to your site it’s not possible to tell you this. Anyway you can try deactivate Uncode for a minute and test the same search with the native WordPress, unless you have a wrong setup the result should be the same (in Uncode we only modify the visual aspect but the query is the one native of WordPress). Not understanding the accordion point sorry.
PS: Thank you for note the missing styles in our demo, it’s an issue with cache and CDN of our demo only, we’ll fix asap.

Your demo page can not be used for testing. You are using repeating text on this page. https://undsgn.com/uncode/features/tabs-accordions/ I’m looking for a unique word, but it’s not visible (until the tab is clicked). The search word page shows the first tab, one sentence heading and text – this word is not here! When you click the link, the correct page appears, but the first tab is expanded here. The text is in the other tab not shown. CTRL + F does not work on this page. The word can not be searched, you must click the tabs. This is a FAQ page and there are a lot of tabs.

Hi dusanvondra! It’s not supposed from a search page you can be redirected to the final page with the relative tab or accordion opened. In WordPress when you click on a search result you are simply directed to the final page, you can try each theme and this will be the result, you can not expect a feature like the one you ask, sorry.
PS: Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Hello Uncode Team. I have found a little bug in Uncode Theme since last update while indexing in Google. I have all plugins deactivated and google can’t crawl my web. This is the error from google. https://unsee.cc/6d69da50/

Yes there is nothing in the theme that can block your SEO, thank you for confirm!

Hello Undsgn team, i have been working on that error and i still believing its a unnoticed Theme error. I tested pages from your post “Optimise for speed & performance” and they are having the same issue (probably they didn’t noticed yet).

You can run this tool on some updated uncode themed pages https://search.google.com/test/mobile-friendly and you will find the same error im having (CSS, js and Uncaught ReferenceErrors) thanks!

Hi, this is not the reason and this is not related to SEO, if you see this error is probably caused by an error in the js optimisations (for example tomrobak), also our demo uses the last version and there are no errors: https://undsgn.d.pr/rHKGjQ
Anyway I repeat your site is indexed and this is the test: https://undsgn.d.pr/Q7KupY

Hi guys, love your theme. You most likely don’t have the ability to do this through through the theme options, but where can I find the code to change where the header logo links to? I don’t want to link to the home page, but an external page, when someone clicks the logo. Is this possible?

Hi ChronicQuip and thank you for appreciate Uncode! No sorry you don’t find this option since it’s really not common, even if we are a creative theme we try first to replicate the most common patterns. You can use a code like this to alter this in JavaScript (I’ve not tested but should work):

<script>
jQuery("a.navbar-brand").click(function(e){
         e.preventDefault();
         window.location = "http://www.google.com/";    
});
</script>

Hi there, i have purchased and love this theme. Is there any integration on a mailchimp newsletter popup? Timed Pop Up and popup on exit or when you scroll to bottom? Thanks.

Hi rstitch! You can follow this to integrate MailChimp (https://support.undsgn.com/hc/en-us/articles/115005657205-Add-a-newsletter-registration-form-MailChimp-) but not with popup. I saw users with Popup Maker plugin, we don’t support it directly but you can have a check!

Hello! There is a URL of my site that displays contents that shouldn’t appear
https://myurl.com/wp-content/themes/uncode/
displays the latest blog entry, and the internal audit of my client classified it as “Error messages may disclose sensitive information which can be used to escalate attacks.”. In others websites I have with different theme, a similar URL shows a message such as “This page cannot be accessed directly.”
Is there a way to fix this? I’ve tried with a Redirection but it doesn’t work, and placing a .htaccess file in the directory messes everythig.
Looking forward, best regards!

Hi asdevargas! What is this URL sorry? Testing the URL with a real domain with Uncode we don’t see the same message. Please share so we can check, actually we don’t have similar reports so it’s also not easy to help without a reference.

Hi, how can I enable social share icons under pages? I can’t seem to see this option.

Also under posts I only have 3 icons there when your demo shows 6. How do I add more icons?

How do I change the look of these buttons? Your demo https://undsgn.com/uncode/features/social-share/ shows at least 4 options there.

Hi meehow! What you mean in the footer area? Unless you have the offcanvas menu is automatic when you create socials. This is different, this is the Social Share module of the Page Builder.

I’ve deleted the folder uncode and uncode-child, now I’ve re-uploaded them but the registration field doesn’t work. It is a way to fix that?

Hi clamonni! I think you don’t have the last version of Uncode, another 3 users got this issue in Chrome (related to browser extensions), you just need to use another browser and update to the new version.

Thank you, you were right, it was a browser issue.

Thank you for confirm! ;)

pre-sale questions…

we re interested in using the layout shown on https://undsgn.com/uncode/homepages/portfolio-bureau/. Are the boxes with the images static content, or is it a portfolio grid? Our goal is to display images with a link to specific portfolio category.

Hi exisadmin! Actually these are single portfolio items nested in off-grid columns, so you just need to replace these with, for example, some Media module with custom links and you are done, consider this a static grid in the way you need this (even if it’s dynamic if used as portfolio, if you add a new portfolio, they shift automatic of position so you have the first on top, I hope make sense).

Hey. I would like to refuse the purchase and return the money. How can I do that? I bought the template 5 days ago. Unfortunately I have many reasons why I want to make a refund. Starting from the requirements for the correct operation of the template and support work.

Hi Kolomeytseva! The requirements are public and listed also in the main page (and moreover are the same of most popular themes, so take care), not sure what you refer with “support work” since you just opened 3 ticket and in 2 cases you never replied back support agents feedback. Anyway management check refund requests once a week so they probably get back to you next few days.

Hi guys, i have a question.

Is there any update for video visualization in mobile browsers in version 2? I don’t want to update in vain

Hi! As promised it’s one of the new features: https://undsgn.com/uncode/whats-new-in-2-0/

Great! I’ll update

Hello, after updating I lost the logo and the menu on the web. Everything is the same. I have updated the theme options several times and I do not know what may be happening. The domain is www.celediaz.com

Yes this is correct if you used this file only for use this code, remove and use the plugin. This should work, to test just rename this file and leave the child as it is.

now everything works fine. Thank you

Thank you for confirm and sorry for this issue, as explained in the article these changes were asked by Envato to all themes and are part of the upcoming Envato Requirements.

Hi My header and menu have disapperead after updating to v2.2. I am using the Child theme. Do you suggest to remove the child theme?

Hi! Please read carefully this article: https://support.undsgn.com/hc/en-us/articles/360000874797-Missing-elements-after-Theme-Update-with-Child-Theme-PHP-customisations
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket and we care to support the solution! https://support.undsgn.com/hc

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