26686 comments found.
I need to all slider for all demo theme as in Ximport folder you only provide sliders for few demo site, I would like to have all slider ( Revolution slider ) for all demo site, can you sent me a link to download those sliders
Hello,
Yes, you are able to import rev sliders, too. Here is an article where is explained how you could do that on your own: https://qode.ticksy.com/article/10481Qode
Some woocommerce outdated files. Please update the themeASAP.
Hello,
Our Bridge theme will be updated tomorrow. Although, there is no need to be worried about outdated woocommerce files at all.
Qode
Well I’m having issues with checkout custom fields. So yes, I’m worried. Already opened a ticket.
Hi again,
Our agent just answered on your ticket. Please, check whole response there.
Best, Qode
Pre-sales question:
For things with reviews, such as http://bridge91.qodeinteractive.com/job/brenda-lindas-french-soul-food-6/ can we replace the reviews here with a specific review plugin, or one that imports tripadvisor reviews or something?
Also, can I turn off property tags and the like?
Hi,
Thank you for taking interest in our theme. There is no way to add TripAdvisor reviews. You could only try to link some TripaAdvisor stuff in widget area for example that is predefined and could be used for that purpose. Here you could find more about it https://www.tripadvisor.ca/Widgets
Best regards, Qode
I mean, can I turn off the reviews, so that they aren’t seen, so I can code in my own section of reviews or use a specific review plugin?
Or, hell, replace the reviews on the page linked with a Tripadvisor review widget.
Hello,
Ratings could be hidden of course. And you could add desired stuff in widget area, or try to integrate something from thirs party.
Best, Qode
Hello. How do I get the shortcode for contact form element listed here?
http://bridgelanding.qodeinteractive.com/elements/contact-form/I don’t see it listed.Thank you.
Hello,
We are using third party plugin Contact Form 7 to create these forms. From here you could find more about it http://bridge.qodeinteractive.com/documentation/3-demo-content/3-4-importing-plugins-content/3-4-2-contact-form-7/
Best, Qode
Thank you but I was looking for the code for the contact form 7 – Subscribe – Subscribe to Our Newsletter on that page. I know that Contact Form 7 was used to create it. I used the code from the link that you sent and my form will not center properly.
Hello,
Please, for any question like this one, open a ticket at https://qode.ticksy.com and include your website URL with wp-admin access and our agent will assist you there.
best, Qode
Ok. I did yesterday. I’m still waiting on a response.
Hi,
Your ticket is located and our agent is currently working on it. So you could check response on ticksy soon.
Best regards, Qode
Hi , i imported bridge lading page demo, but the homepage show “[qode_demos_list number_of_columns=”4″ order_by=”menu_order” order=”DESC” filter=”yes” filter_order_by=”slug”]”, do not display demo thumbnail list.
Hi,
It is actually not part of package you are getting with theme files. It is just for our demo site purposes, part of Qode demos plugin. So, feel free just to remove that section.
Best, Qode
If I delete this code, this page will not have a demo list, I would like to do a demo list to the user to see, because your demo site is too slow in China.
Hi,
Yes, for that part you’ll need to have Qode Demos plugin that is developed just for purposes of our demo website.
Qode
where can i get this plugin?
Hi,
It is actually just for our landing page. And you are not getting it with our theme package. We could suggest to use Portfolio List instead, where you’ll have Category filter. We hope this could fit your needs.
Best, Qode
Hi !
I’m using Related Posts in a sidebar in my article pages. But the related posts element doesn’t display on tablets and mobile. Is it normal ? How could I fix that ? Here is an example : https://preprod.nutriting.com/ingredients/brocoli/Best regards,
Clara.
Hi there Clara,
It is because of some custom css you’ve added in style.css Please, try to remove it, or check which part of css is causing this and then add media query for it, to apply it just for desktop resolutions.
Best, Qode
Thanks a lot ! I didn’t see that CSS ^^‘
You are welcome. Glad to hear this has been resolved.
Hi I have bought bridge theme 3 times for my works. I love it but now I’m having issue with “221 new album release” theme… desktop view is ok but from smartphone parallaxes backgrounds are missing or wrong in their height. Can you help me please?
Hello,
Please, for any question like this one, open a ticket at https://qode.ticksy.com/ and include your website URL with wp-admin access and our agent will help you.
best, Qode
Hi,
I have a pre-purchase question. I am looking to build a portfolio case study page. just like this one. A sample page: http://simonpan.com/work/amazon-prime-music/
In none of your portfolio pages, I see a sample like that one. From reading the discussions here, I see that password protect pages can be only applied to portfolo pages. However If i start a blank page and built it like the above sample page, I won’t be able to password protect it, correct?
eagerly waiting for your response so I can complete my purchase.
Hi,
Thank you for taking interest in our theme. Actually, you are able to set password protect on any page, as you could see from this screenshot https://www.screencast.com/t/F0lFyZNBee0m If there is any other doubt, we are here.
Qode
I have been doing research on the Qode Vertical Full Page Slider. I have found many questions which means there’s a value to this offered Element. Despite being one of your demo Elements, this has been overlooked for months.
Your attention would be appreciated.
Hello,
Thank you for reaching out. Feel free to open a ticket at https://qode.ticksy.com/ where our professional trained support agents will be able to help you or to consider possible suggestion you have. Thanks,
Best regards, Qode
You need to make your themes compatible w page builder/visual builder frontend editor. We need this so our clients can edit their sites without messing with backend and messing up code or layout. That’s the whole purpose of the frontend editor. Other developers have made it work so I believe you can too. Thanks
Hello,
Yes, you are able to enable Frontend editor. Please, just follow instructions from here https://qode.ticksy.com/article/9537
Best, Qode
Yes i’ve used this before, however, you cannot use with child theme and its gets disabled with each update making it more labor intensive for us. Still an issue. Other themes allow this and offer same features as bridge.
Hi,
Thank you for this suggestion. We will send it to our dev team. Until then, you are able to copy extendvc folder in child theme and inside this file extend-vc.php just comment out vc_disable_frontend like here https://www.screencast.com/t/F3IWtVTjIRPSBest, Qode
Ok as long as it survives updates. This wasnt’ the case in the past. Thanks
You are welcome!
How can I download the matcha demo? Thank you
Hello,
Please, check this part from our Official manual to see how to import one demo content on your installation
http://bridge.qodeinteractive.com/documentation/3-demo-content/3-1-qode-import/Best, Qode
Hi I noticed that this theme has not been updated for couple of months! this seems insane on IT field. Also not sure about the compatibility to wordpress 5.1 or new plugins.
Hello,
Thank you for taking interest in our theme. We are constantly working on improvement of our themes and Bridge update should be released tomorrow. Here you could check our change log http://bridge.qodeinteractive.com/change-log/ and when it comes to WP 5.1, compatibility has been added already/
Best regards, Qode
I love this theme! I just don’t know why I didn’t received the 17th version update.
Hello,
Glad to hear you like Bridge. Here you could find how to do update http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/Best, Qode
Please how can i set the default page zoom of all my pages to 90%
Hello,
Please, for any question like this one, open a ticket at https://qode.ticksy.com/ and include your website URL with wp-admin access and our agent will assist you there with anything that could be done within our theme options.
Best, Qode
How do I get the banner element to display right on mobile / tablet view? Need space between ‘LANDSCAPING PROJECTS’ and ‘GROUNDS MAINTENANCE’.
Also Qode Client images are too large on mobile / tablet. How to reduce so two will fit on a single row using mobile?
Hello,
Please, for any question like this one, open a ticket at https://qode.ticksy.com/ and include your website URL with wp-admin access and our agent will assist you there.
Best, Qode
Hi there, I don’t need support per se, but I just downloaded and installed the theme and according to WooCommerce the WooCommerce files within the theme are outdated.
I can send you the status report if required.
I am also not able to install the child theme. Apparently the parent theme is broken. I bought my theme a long time ago, but I still get the updated theme files when I download it right? I downloaded it today, so I don’t know what the problem is.
Hi,
Yes, please, open a ticket at https://qode.ticksy.com/ and include your wp-admin access and our agent will gladly investigate and help you there.
Best, Qode
Hi, thanks for your feedback. As mentioned I can’t log a support ticket because although I only downloaded the theme now, I bought this theme a very long time ago. I am not going to purchase theme support for faulty/outdated theme files. I don’t need support – I know how to install a child theme. The theme just isn’t working. The WooCommerce files are also outdated. I would like to setup my theme but can’t do so until theses issues are fixed.
Hello,
If there is anything that is theme related, we will gladly investigate. Feel free to reach us here support@qodeinteractive.com and include your purchase code with wp-admin access.
Best, Qode
Hi, could you please answer my ticket #1925123 this day? Thanks!
Hi,
Your ticket is assigned to our agent who already answered. Please, check response on ticksy.
Best, Qode
hi I bought your theme and need a bit of custom css header is that possible?
Hi,
Feel free to reach our support team at https://qode.ticksy.com/ and include your website URL with screenshots of desired layout and our agent will assist you with anything that could be done within our theme, and could provide you with some css tweaks. Unfortunately, if it requires major work, please, note it is not covered by support.
Qode
hi, I would like to know if the changes are possible before I renew the support. I do not want to pay 50 € just to ask a question. I hope you understand that. If you tell me that the changes are possible I will gladly renew the support and make the changes.
Here are my questions:
hi, I need cutom css so that the header and the foote looks like on the sample page: http://bueter.com/bueter-group/bueter-maschinenfabrik-gmbh/&sid=7e69153ffdb87fcd56b50042bdba19ff
However, the menu should look like it looks on the current hompage: www.bueter-hubtische.de
Header = Image worldmap on the left, language switch on the left, Menu center, Logo on the right, smal shadow under the heder on scroll.
Footer the same as the one on the site: http://bueter.com/bueter-group/bueter-maschinenfabrik-gmbh/&sid=7e69153ffdb87fcd56b50042bdba19ff
Please note that the header and footer must look the same on the phone as on the Side: http://bueter.com/bueter-group/bueter-maschinenfabrik-gmbh/&sid=7e69153ffdb87fcd56b50042bdba19ff
Please tell me is this possible and how much does it cost
Kind Regards Jürgen
Hello Jurgen,
We could suggest to check this Center top header layout we are using on this demo website http://bridge22.qodeinteractive.com/ So, you are able to put image on both sides. On left side is logo image and on the right you are able to add desired content in widget area. Footer area could be achieved to look the same like here, since you could have one column and add desired content into that widget area. When it comes to responsiveness, please, note that we do not have this appearance for mobile area, and it will require more custom coding that is not under out item support policy.
Best regards, Qode
Thank you for your Reply. how can is setup the Header like bridge22?,without killing my website?
Kind Regards Jürgen
You are welcome!
Here you coudl check our settings from Qode Options > Header https://www.screencast.com/t/4Wjz1NizzM Also, we added button shortcode in header right widget area https://www.screencast.com/t/RcEnR5Q8 We hope it is what you’re looking for.
Best, Qode
Hello Team,
I have a open ticket related to font upload. Can you please help. support is not able to resolve the issue.
Please help.
Hi,
Your ticket is located and answered by our support agent. So, you could check response on ticksy.
Best, Qode
Hello, I’m looking at buying another license to develop a site for my employer. Can you please let me know if Bridge theme can achieve something similar to the “Login” and “Create Free Account” buttons on the right in the header area of this site: https://onscale.com
Thanks Steve
Hello,
Thank you for choosing our theme! Yes, you can see Login / register widget in action on this demo http://bridge91.qodeinteractive.com/ – see screenshot https://www.screencast.com/t/qdCdPqH2Cy
Test Login Account For all Bridge demos that contain the front-end user login functionality, you can use the following credentials to log in and check out the user dashboard and all the amazing options it provides username: test password: test If there is any other doubt, we are here.
Best, Qode
Ok, thanks. Login page looks good but I don’t see a Qode login widget?
Appearance > Widgets: https://postimg.cc/VSb39fb6
Theme Options List: https://postimg.cc/06mBMVLK
Hello,
First you need to activate Qode Membership plugin For further assistance, please reach our support team at https://qode.ticksy.com/ and they will assist you.
Best, Qpde
