1428 comments found.
Can the leaderboard on top be placed below any row?
Hi zeeph,
The leaderboard cannot be moved, but you can insert ad widgets in the main homepage section anywhere you want, as you can see in the demo below the Busuness section and above the Tech section.
How flexible is the leaderboard on top be edited? Can it be removed, can the height be adjusted, Can it be disabled?
Hi zeeph,
Te leaderboard is completely optional and will only be displayed if you provide the ad code. And the height will adjust to however tall the ad is, so it is very flexible.
Hi, i have recently purchased the theme, installed and when i import demo data it doesn’t appear like the demo you have shown, i have submitted a support ticket please check
Hi vergi5,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Hello I left a message on your support yesterday but no answer today. When shall I expect an answer ? Many thanks. Best
Hi KeLoX,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
hi i want to show only one post on Number of Auto Load Posts on configuration auto load post settings, can i change to one post only with widgets?
Hi lchavez17,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
I tried installing the theme and i keep getting this:
--Installing Theme from uploaded file: themeforest-20381541-zox-news-professional-wordpress-news-magazine-theme.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.—-
What do i do about it?
Hi infobanter,
You are trying to install the wrong zip file. Please unzip the file you downloaded from Themeforest and follow the instructions inside the /documentation folder to install the theme.
If you have any other questions, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
hi Sir… I purchased zox them today and installed our website. But Home Page Not Showing Properly Please Find Whats Problem… Home Center post not showing its empty
helo please help me. import demo data also not working sir
Hi appuawati,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Hi MVP team , home page top right side 300×250 format advertisement code displaying , amp logo is not defined proper size as it is showin small in result . plz help
Hi wajidmansari,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Hi guys!!! It´s possible to change the licence certificate?? Thanks!
Hi antalvespo,
I’m not exactly sure what you mean by this, but please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Hi katran333,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Sent a request. #8871
Hi katran333,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Thank you very much. Everything is working.
Great to hear!
I recently updated my theme and now I’m experiencing some technical issues. First, the home featured widgets do not displayed. Second, I noticed that you made the article page look like Jawn’s; however, the sidebar cannot be customized.
Hi cotrugli,
The sidebar can be changed to the traditional sidebar via the Theme Options, and your other issue is very likely a caching issue. Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Is there a way to reset all the theme control panel to default?
Hi misterman,
Unfortunately, this is not a feature of the theme, but I may look to try and add it in a future update.
i try to find the translation files and i cant found it
Hi lchavez17,
Please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
There are three main stories in the center in Feature 1 of the Zox News Theme. On the demo page, these are the ‘Illinois Financial Crisis Fallout’, “These 90s fashion…” and ”’Better Call Saul….”. I wanted to know if we can control where our story goes among the three or will it be arranges chronologically (i.e. the latest one on top)
Hi Babays,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Hey guys!
We’re working on a project right now and couldn’t find a way to add the main banner on home page. I’ve opened a ticket yesterday of number #8701
Could someone please check it?
Hi totalmetrica,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Is there a way to have a featured post displayed as the primary post on CATEGORY pages? Instead of it being in order of publication date, I want the featured post to take that primary position, and then have all the other posts fall in order of publication date, most recent first… except for the featured post.
Basically having the featured post pinned to that primary position until it’s removed or replaced by another featured post.
Hi christophera,
Unfortunately, on category pages, the most recent posts will be displayed in the featured area. So, that is a change you would need to make you on your own with a third party.
Ok, thanks for the quick reply!
You’re very welcome!
Acabo de comprar el thema y me sale el siguiente problema al instalarlo:
Descomprimiendo…
Instalando el tema…
No se ha podido descomprimir el paquete. El tema no tiene la hoja de estilos style.css.
La instalación del tema ha fallado.
Hi Gustavo1986,
You are trying to install the wrong zip file. Please unzip the file you downloaded from Themeforest and follow the instructions inside the /documentation folder to install the theme.
And if you have any other questions, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Dentro del thema hay un plugin que se llama “Theia Post Slider” no viene con licencia.
Hi Gustavo1986,
As I mentioned previously, if you have any other questions, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Looking to purchase this theme. Is the WP Facebook Instant Articles Plugin compatible with this theme?
Hi Eoque,
Unfortunately, that plugin has not been tested with the theme, so I cannot guarantee that it will be 100%% compatible. Though, I am not aware of any conflicts at the moment.
Hello, I want to use the Zox News design as it appears in the demo http://www.mvpthemes.com/zoxnews/ and just change some colors and my logos, do you know how I can use that design?
Hi DanielAlmanza,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
In the meantime, I would also recommend taking a look through the documentation, which will explain how to set up the theme like the demo.
So, can you tell me how to install the demo and then design my page?
Hi DanielAlmanza,
Did you submit a ticket at the Support Center? If so, what is your ticket number?
How do I do that? I bought the item two days ago
Ok, I already did, my application number is # 8707
Hi DanielAlmanza,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Hi devs – wonderful theme – Any plans of a little discount soon? Wanting to buy, wanting to save a little. 
Hi rameesareno,
Unfortunately, there are no plans for a discount any time soon.
Purchase Code for the Reviewer Plugin and Theia-post-slider-premium is asking
Hi trendhoppers,
Please refer to your documentation for the registration information for both of those plugins.
If you have any other questions, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
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