6674 comments found.
I lost my purchase code and it is needed to activate my Wordpress site. How do I retrieve this? Thanks!
Hello, you can find in here on Themeforest – Downloads, scroll to Kleo and click to download License certificate
Hi, is there a way to hide with CSS the date when using the widget ‘(Kleo) Recent posts’?
Thank you
why could not update automatically?http://prntscr.com/n5673w
Hi, that is no longer used, Please use Envato Market plugin. Please open a ticket on our dedicated site for any technical questions and our dedicated team will gladly help: https://my.seventhqueen.com/dashboard
Thank you
Does this theme now use Elementor?
Not yet, it will support both WPBakery builder and Elementor
Is there a way to exclude sticky post from blog page? To avoid duplicated post as a featured and as a normal post
function exclude_sticky_posts( $query ) {
if ( $query->is_category() && $query->is_main_query() )
$query->set( 'ignore_sticky_posts', 1 );
$query->set( 'post__not_in', get_option( 'sticky_posts' ) );
}
add_action( 'pre_get_posts', 'exclude_sticky_posts' );
Hi, glad to see you found a way to achieve it.
All the best
1. In the kleo theme can a menu be added to the left side like your buddyapp theme? 2. Can sidebars be made sticky? 3. Can changes be made to the the profile menu… the one located under the profile cover image or is it auto generated like the one in buddyapp and cant be changed?
Hello,
1. We don’t have a side header like in BuddyApp.
2. Not by default
3. That menu is generated by BuddyPress, there are ways to change it https://themekraft.com/customize-profile-and-group-menus-in-buddypress/
Cheers
I am looking for a way to load a different menu in BBpress from the main menu in Kleo. While i can load a different menu in each page and post template, I want BBPress to load a completely different menu. Is this possible. I can past in the code inside the general-header-section.php to load the menu I want, but it becomes the menu for the whole site. I only want to load a menu by directory or post type so posts, topics, and forums will show the other menu always.
if ( is_bbpress() ) {
//do code here just for bbPress plugin
}
Thank you. Can I put this into the theme’s function file or in a template moved to the child theme..If the latter, what is the exact file I need to move to Child theme and edit? Thanks again.
You should use the child theme functions.php for any custom code
I am not an experienced PHP developer, but am learning. This is my code, but the code places the menu at the top of the page. I am trying to swap the Main Menu for the Members Menu in BBPress. Any advice is welcome.
/* LOAD UBER MEMBERS MENU FOR BBPRESS */
if ( is_bbpress() ) {
echo ubermenu( 'members' , array( 'theme_location' => 'primary' ) ); }
else
{ ubermenu( 'main' , array( 'theme_location' => 'primary' ) );
}
Hi, please open a ticket on our dedicated site for any technical questions and our dedicated team will gladly help: https://my.seventhqueen.com/dashboard
Thank you
Since updating to the latest version of the theme, password re-set emails are no longer geting sent out. Reverting to version 4.3.13 solves the problem.
I’m testing with the parent theme so unlikely to be anything to do with my child theme.
Any suggestions as to what is going wrong? Do I need to change any settings in the latest version or is this a bug?
With many thanks in advance.
Hi, please use our support site and create a ticket so our team can check it out: https://my.seventhqueen.com/dashboard
Thank you
FYI: I just tested the password reset functionality with the latest KLEO version and worked normally. Please do some extra checks on your end
Unfortunately I can’t create a ticket as although I have purchased the theme, my support has expired and I really don’t want to have to pay again just to fix this one issue.
What extra checks would you suggest? It works fine with version 4.3.13 but breaks with the latest version. Nothing else has changed at all so I can only assume it has something to do with the update.
If it’s any help, from investigations so far I can see that you have indeed made some changes to the password re-set functionality and I suspect may be related to either the .js or page-parts/general-popups.php so I’m quite surprised it’s working for you and would be very grateful for any thoughts.
OK… I’ve done a bit more testing and if I use the modal pop-up by adding Show Login popup to a page, everything works fine and as expected.
Unfortunately what doesn’t work, is the login panel we’ve added to the front page using the “Kleo Login” element from Visual Composer/WP Bakery could it be that this has been overlooked in the changes that you’ve made?
I looked over the theme update changes and it doesn’t seem to be a code change related to that. Do you get a confirmation email or something? Do you override templates in child theme? If so, make sure they are updated to the latest theme
This happens when using the parent theme so not related to any changes I have made in the child theme.
The modal pop-up works fine but if I add the “Kleo Login” element from Visual Composer/WP Bakery to a page, it fails. No error message. No confirmation email.
Comparing the current code with that of 2 or 3 versions ago, I can see that you have changed the code for the login eg. page-parts/general-popups.php line 81 has been changed from ‘kleo-form-signin’ to ‘sq-forgot-form kleo-form-signin’. I strongly suspect that you have changed the code for the modal form but omitted to change the code for the form generated through Visual Composer.
I see what you mean now, will check that and adjust accordingly. Thanks
Thank you.
For what it’s worth, I am pretty sure that updating k-elements/shortcodes/templates/kleo_login.php to reflect the changes with the modal form should fix the problem but I am sure your developers will know that better than me 
I see you issued another update today and the issue is not fixed as yet so fingers crossed it can be fairly soon.
I like the theme, but I would appreciate a timetable on Nouveau. I thought this was just around the corner, a year ago.
Hi, we are working on 5.0 version which will add Nouveau templates too. Mid April is the release date scheduled. Thanks
Hi, i need support for kleo themes, after setting Paid Membership Pro plugins i get a error, my single members is blank, see thepeopleofasia.com/members/irfanhandaru for example, i have deactive Paid membership pro too but still get same error. Thank you
i’m try deactive Paid Membership Pro and still blank, please reply thank you
Hi, please create a ticket on our support platform. Our dedicated team will gladly help: https://my.seventhqueen.com/dashboard
Thank you
Hi, it’s been years that you say you’re going to integrate a marketplace plugin. why it’s not done and no demo if it’s done? Thanks.
Hi, we are working on releasing Kleo 5.0 which will add that too. Mid April is the release date scheduled.
Hello, I have the same problem than user «Scorpions» above, my shop sidebar isn’t loading since last update, it loads the main sidebar everywhere.
How can I change the Shop sidebar?
Thanks!
Hello, I do not see an user Scorpions with a comment. Does your shop sidebar has widgets added to it?
Hello,
Yes and it worked perfectly since the last update. Now I see my regular blog sidebar on my shop page instead of the shop sidebar.
I just tested it with the last Kleo version and the Shop sidebar shows nicely. Please recheck the widgets exist in the Shop sidebar since that should be the only way to fallback to the default site sidebar
Hi, that comes from the Sensei plugin you installed. If you want to have courses on your site you should do those steps to finish the plugin install. If you don’t need such functionality just disable Sensei plugin
Does anyone know how to install this? I have been trying all day.
The folder that I download does not have the same “JS” folder that is shown in their tutorial video.
Any ideas on how to get their product to work?
I can’t get past their first video, because my product is not the same as in the video.
Hi, you already are talking with a team member and finishing your site. Cheers
Dear SeventhQueen , is it safe to update to latest version of wordpress and woocommerce ?
Hello, yes it should be safe. We haven’t got any problem reports
Pre-sale question: 1. Do You have any recommended build in way to display for mobile devices to take advantage of full Buddypress experience (mainly live notifications) Mobile App, PWA or other? 2. Does You theme supports natively push notification or other notification for mobile users other than standard email notification for new comments etc. 3. Do You have functionality for “instant replies / canned responses” so that users in groups can reply in threads just by clicking for example that “I will be there” or “I can’t participate this time”. 4. Can I easily translate it to Polish or I have to use premium plugin WPML ?
Hello, I am glad you are interested in KLEO, you will find it a great and customisable theme.
1. You should look for plugins to do that. Mobile app can be created as a wrapper for your site
2. Push notifications aren’t handled by the theme
3. nope, probably this should be done using custom work
4. You can translate it easily using Loco translate plugin. WPML is needed if you need multiple languages on your site.
Cheers
question, when is the wpbakery getting updated?
Hi, plugin it is at its latest version. What version do you have?
dose Kleo theme support buddypress nouveau template pack?
Hi, not for the moment, we are working on adding the compatibility.
Hi, I have to reinstall all my wordpress site as well as my database and consequently the theme. I guess I can do it quietly and use the same license key? thank you for your reply
Hi, yes that is not a problem
Can anyone please verify whether Kleo is fully compatible with Youzer? Thank you.
Hi, yes it is compatible and we have users using Youzer plugin
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