Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hi, How can I make Blog Posts block call posts from custom post type? Thanks

Hi,

Can you please submit a support ticket here?

Thank you.

How can i default close accordion on product page (in ux builder i have [ux_product_tabs style=”accordian”] but accordian is open. ? Is any option to show SKU number on product page? Mayby tag like [ux_product_sku]?

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Thank you.

Hi – I’m trying to use the new WP Google Maps shortcode (https://imgur.com/hN8BBiz) I created by using the text element however, the map will not display. I guess the short question is – can I use WP Google Maps (and not the default, vanilla Map) and, if so, how do I insert into a page?

not sure why, but the imgur image disappeared, so I’m reposting this: https://imgur.com/a/T9T7sXD

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Thank you.

Is there anyway to change links colors without affecting the color on catalog products title and menus?

When I use Customize > Style > Link Colors, it changes what I want but also changes product and categories titles which I don’t want. Is there an easy fix for this?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Thank you.

Hello, is your theme able to work with this: https://wordpress.org/plugins/jonradio-multiple-themes/

I would like to use multiple themes in my site. Eg, for my blog section, I would like to use Extra theme from Elegant Themes. Is it possible? Cos I’m used to using Divi builder but I would like to use Flatsome for its extensive functions in eCommerce.

Please let me know.

Thank you

Hi,

We haven’t tested that plugin yet. I suggest you join our official Facebook Community and get our active users’ (+16K) opinions about it.

is there anyway to adjust to sidebar width in Flatsome ?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Thank you.

How can you put the shop page full-width

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Thank you.

So i don’t keep banging my head against the wall can you tell me if this is possible. Grid view on shop page and list view on category page? You show this on demo site. I have tried changing products per row to one but that makes the shop page just have one giant icon below another. Thanks

Hi,

It’s not possible with the default templates. But you can create your own main Shop Page as a UX Block and use its shortcode into Flatsome>Theme Options>Shop>Product Catalog -> Shop Page Content. This will replace your custom shop page design with the default main Shop page template.

Hey, how do I allow customers to upload their own profile images on “My Account” page and preferably only on “Account Details” section ?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Thank you.

Hi,

Like others have reported, I’m also getting the Search Console Error: Either “offers”, “review”, “bland”, or “aggregateRating” should be specified on my product pages.

Please check the product page rich markup documentation so that the product pages can reflect these best practices.

https://developers.google.com/search/docs/data-types/product

Thanks, Chris

Hi,

This issue is related to Woocommerce, not Flatsome.

Thank you for the heads up, keep up the great work.

1. Is this Theme suitable for multi vendor & multi Product Marketplace? 2. Is it compatible with WCFM Marketplace plugin”

Hi,

We don’t officially support such plugins. But there are many users use Flatsome as a multi-vendor shop. So, it’s better to ask that to our active users (+16K) in our official Facebook Community.

Hi,

Is it possible to move the logo to the Top Bar instead of having it on Header Main?

Tks

Hi,

It’s not possible with the current theme options. But you can do that by modifying the header template files manually.

Hi, I purchased the Flatsome Theme and try to upload into my domain wordpress. When I click activate, it give me this message and I cannot go anywhere else. Please help. Fatal error: Can’t use function return value in write context in /home4/povlis80/public_html/wp-content/themes/flatsome/inc/helpers/helpers-shortcode.php on line 444

Hi,

Please contact your host and ask them to update PHP to v7+.

Great Theme Do you have any demo Like this http://bit.ly/2Cf990L

Hi,

No, but I think you can easily design it with the Blog Posts element :)

https://flatsome3.uxthemes.com/elements/blog-posts/

Can I use Flatsome with Visual Composer (page builder plugin) without problems?

Ok got it. Do I have to disable something or just install Visual Composer and not use UX Builder?

No need to disable anything. You can also use UX Builder separately. I mean UX Builder doesn’t recognize VC shortcodes. You can build a page or block with UX Builder without using VC. Just can’t use on 1 page at the same time. Please give UX Builder a shot before giving up. :)

Well, that’s the best solution. I really like UX builder and I hoped I can use it despite having VC installed. Cool! :-)

My best selling items Carousel on home page under the slider has slightly blurred images and so does my main images in shop unless i roll over them so it shows a larger size. Why would this be? Is there a default images size to set in the theme?

Thanks

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Our support team will be happy to assist.

Thank you.

Great help, I will never buy any theme you people create again

This is not our official help desk. If I try to support here, how can I track it? I asked you to open a ticket because it was for your benefit. And it’s obvious that your current account isn’t the account that you purchased Flatsome. Most pirate users are trying to get support from here.

Thank you for your understanding.

Hi! How to change the font in the text editor?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Thank you.

On your demo there is much of beautiful examples, for example FEATURES category. But I don’t see this in my project. I installed demo content and don’t see FEATURES menu. And I don’t have sub-categories in SHOP menu like on your demo.

How to see it in my project?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Thank you.

When I choose to add Woocommerce Custom Products element and I choose 4 columns display, it just show 3 columns instead. The other Woocommerce Products (Best Selling, Featured…) elements work fine with 4 columns. Please take a look and revise if possible.

Thank you.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Thank you.

zxcvbn.min.js is loading for every non-logged in user on every page. I can’t find a location to turn off lightbox. You can take a screenshot to help me.

Hi,

You can disable Lightbox from Flatsome>Theme Options>Style>Image Lightbox. Flatsome doesn’t have a “zxcvbn.min.js” file.

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