23241 comments found.
hii ..
how i can add more FOOTER WIDGET ? orginal was 4 footer widget
thanks
Hi,
Sorry, you can not add more than 4 footer widgets. There is no option in the theme to add more footer widgets.
Thanks.
Hello please am interested on using shop 14. Is it possible and how is it possible to change the header image of the woman with a headset on the “SHOP” page
Hi, thanks for your interest in Porto.
Can you please give me more detail about your requirement? I quite do not understand what you mean.
Regards, P-THEMES
It seems to be an issue with the use of share in yith wishlist. It is not enough to enable share options in wishlist settings, you also have to enable it in the actual wishlist page.
And when enabled in the page you get 2 instances of the share options, one in the wishlist table and one in the page itself.
And both these share options share the wishlist url like this: http://https://
I have fixed everything using YITH own files.
Hi,
Sounds Great! that you have solved the issue by yourself.
Thanks for contacting us.
Have a great day 
Hi. I just updated to version 4.10 … And in change log I have seen these lines : ”+ Added: product layouts in shop pages into the elements demo + Added: product category layouts sample page in elements demo”
How can I see those addiitions? Do I have to reinstall a demo? Sorry, but because I hadnt observe all the pages at first demo installation, maybe those updates are already in effect in existing pages in my WP terminal? Thnx
Hi,
You can check all those here on our Live Demo’s: https://www.portotheme.com/wordpress/porto/shortcodes/products/
And you can use Porto Category/ Porto Categories/ Porto Product/ Porto Products element and you will find the below-given Options under it and you can choose/set as per your requirements:
I. https://pasteboard.co/I6HHPaX.png
II. https://pasteboard.co/I6HHVrH.png
III. https://pasteboard.co/I6HI10R.png
IV. https://pasteboard.co/I6HI6XX.png
V. https://pasteboard.co/I6HId8B.pngAnd you can also find the Product Options under Appearance >> Theme Options >> WooCommerce >> Product Archives as showing in this screenshot: https://pasteboard.co/I6KDUxD.png
Thanks.
Does it required to upgrade my hosting from Shared hosting to VPS Hosting? If it is mandatory we’ll upgrade to VPS Hosting, Please let us know. Actually we are in startup stage looking for error free website.
Hi,
Porto WordPress is fully designed/compatible to run on shared hosting as well, but the Plugins you are/will use with your site, so it’s better to use VPS hosting as it requires more space/power/speed/resources to your site .
Thanks.
Where is Ultimate Addons for WPBakery Page Builder plugin?
Hi,
You can download the plugin from here: https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/05/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
How can I change the sort order of the FAQ’s both the categories and the FAQ’s themselves?
Hi,
There is only Option for sorting the FAQ’s as ASC/DESC and you can choose it from Appearance >> Theme Options >> FAQ’s, and if you want to Sort all the FAQ’s as per your requirements you have to use any third party plugin or Customization for that, If you want you can try this plugin and change the Order of Faq’s from back-end and then check will it also change on front-end or not: https://wordpress.org/plugins/simple-custom-post-order/
Thanks.
how do deactivate newsletter popup? it appears everywhere. thanks
Hi,
Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 15/09/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Great Theme Do you have any demo Like this http://bit.ly/2Cf990L
Hi,
First of all thanks for showing your interest in Porto WordPress.
You can check our all Ore-built Live Demo’s here: https://www.portotheme.com/wordpress/porto_landing/
Thanks.
I bought the theme two months ago, i near to finish the site.. I’m wondering why the REV SLIDER is not working well with the theme.. it doesnt show the following: arrows, bullet and image layer.. i tried different setups.. but doesnt show.. i change them and works. i click on slider preview .. it works
need urgent help
Hi,
Please make sure that you have set the Slider Setting correctly as written in the official Slider Documentation listed below:
1. https://revolution.themepunch.com/documentation/joomla/slider-settings/index.html
2. https://www.themepunch.com/faq/change-the-navigation-arrow-in-the-slider/
3. https://www.themepunch.com/faq/hide-navigation-slider-avoid-rotating/
4. https://www.themepunch.com/faq/change-style-of-bullets/Hope it will help you otherwise please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
Another bug in the update just discovered. On the single product images, the border-box css is in conflict the inline css, as it pertains to product image overflow. The ”.product-image .inner” on the inline shows an overflow property of VISIBLE, whereas the ”.product-image .inner” of the theme_shop.css has the overflow property set to HIDDEN.
So with that, the product category box that we have set on the homepage, which has four (4) products set horizontally, now has our images OVERFLOWING the border box to the right side.
What’s the fix?
Hi,
We have tested the latest Theme and do not finds this issue, Can you please contact us through our support system with your site WP Admin Login details so we will check and solve it for you or provide you the complete and exact solution for that.
Thanks.
dear sir\\
1. I face a problem, when I import the demo, it show mess up and “Fatal error: Call to undefined function porto_remove_wpautop() in /home/kissdron/public_html/wp-content/plugins/porto-functionality/shortcodes/templates/porto_interactive_banner.php on line 137”
2. If I copy the classic mode code to a new website, it seems it will not match, what should I if just want to copy a element structure. (should I delete all the dummy picture and then copy the code?) can you help me with that?
for example, I copy the homepage banner code in the same website, but it show different, please check the screenshot:https://prnt.sc/n1pkdr /
I check these two different backend, but still find no difference, can you help me – - thanks
Hi,
Can you please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you or provide you the complete and exact solution.
Thanks.
Hello friend, how to disable license registration in old domain and usage in new domain? Thanks.
Hi,
Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/03/2016. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi friends. Well, I have been observing the capabilities of the Porto theme, and came across this site: https://www.portotheme.com/wordpress/porto/shortcodes/product-categories/
And tried to figure out how you those elements are available in the theme…But couldn’t find any….There are a couple of PROTO categories element , but none of them have built-in such layouts afaik. Where is the hover effect in options? Where is the product count? And where is it possible to place text in image…Of course, if I will spend hours by css and custom JS I can also make such…but I am curious, what are those listings of elements in that page mean and how each those listings can be achieved? i.e. SIMPLE CATEGORIES, OVERLAY CAT., CREATIVE CAT….etc
thnx for answer in advance.Btw one more question: – when I open the Wishlist of one of the demos which I downloaded, I just see “[yith_wcwl_wishlist]” written as a text-block…. I guess the code snippet governing this shortcode is somehow missing? What am I supposed to do to see the Wishlist page?
Hi,
1. Please use Porto Product Categories Element and you will find all the Option in it as showing in the screenshots given below:
I. https://pasteboard.co/I6HHPaX.png
II. https://pasteboard.co/I6HHVrH.png
III. https://pasteboard.co/I6HI10R.png
IV. https://pasteboard.co/I6HI6XX.png
V. https://pasteboard.co/I6HId8B.png2. Please go to Appearance >> Install Plugins and Install the Yith WooCommerce Wishlist plugin and check your site after removing the browser cache.
Thanks.
Hi In past there was an oprtunity to add a custom icons via Dashboard >> Ultimate >> Icon Manager. But now it has disapeared. Is there any alternative method?
Hi,
This is because of the Ultimate Addon for Visual Composer plugin, You can download the latest plugin from this link and Install it on your site then the option will again appear: https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
Thanks.
Hi,
in /public_html/wp-content/themes/porto/inc/functions/woocommerce.php
you check if passwords from woocommerce account connexion are the same (function registration_errors_validation). However, in form, there is no second field “password” to compare.
Besides, I am afraid of applying your update. The last time i did, I’ve lost all my changes. I had to put an old backup to get my site as it was before.
Lastly, in the admin panel (Porto Advanced Options) a lot of things are missing, as in the woocommerce tabs (for Full info / short info in form).
Can you fix this please ?
Thanks
Hi,
We have tested the latest Theme and do not fins this issue, The Info is there as showing in this screenshot: https://pasteboard.co/I6BAjAY.png
and the registration Form is also working fine, Please update your Theme by following the steps listed in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052422--14-update-porto-theme-manually-without-loosing-any-data-
I am sure you will not find an issue if yes then please contact us through our support system with your site WP Admin Login details so we will check it for you.
Thanks.
Hi,
Please check our Live Demo site here: https://www.portotheme.com/wordpress/porto_landing/
Thanks.
toogle menu button not work the fontawesome icon into.
Hi,
It might be because of the Minification of FontAwesome Icons from Speed Optimized Wizard, The new version of Font Awesome also requires font-weight: 900; when you use solid icons in custom CSS classes. Some of the icons code are also changes in the latest Font Awesome, You can read this thread as well: https://github.com/FortAwesome/Font-Awesome/issues/11946
Thanks.
I check and i don´t have enabled the minification.
Hi,
Then please contact us through our support system with your site WP Admin Login details and also share the screenshot of the issue in the ticket as well so we will check and solve the issue for you.
Thanks.
After 4.1 update product title on shop page is very short (one line). How to change that?
Hi,
Can you please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
I wanted, but support is not working
Hi,
The Support System is working perfectly fine, Please recheck it after removing the browser cache: http://portotheme.com/support
Thanks.
after move the website from subdomain to the finall domain i cant update plugins i get this error
Purchase Code is not valid or could not connect to the API server!
Hi,
It’s because your server environment can not access to our server https://portotheme.com
Please try to ping our server and let us know if it works.
Please enable curl extension form server this will fix your issue. This extension is required for the registration process.
OR
The issue mostly occurs when the server has any kind of restriction and do not allow to communicate your server with our internal server for activation, so please ask your hosting provider to remove all sorts/kinds of restrictions from your account and deactivate the firewalls for some time until you activate the theme.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 22/03/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
