Hi,

If you change or Overrides the Demo it will override the Pages, Products, Images. And you can easily Overrides the Demo on the site by just check yes to Override as showing in the below given screenshot:

You need to reset your WordPress then install a fresh new demo and remember it will remove all of your Content. Please use this plugin for resetting your WordPress: https://wordpress.org/plugins/wordpress-reset/

OR

Just install override previous content when you installing a new demo it will override your previous content. Please see this screenshot for better understanding: https://prnt.sc/i9wm59

Thanks.
   

Thanks!

Most Welcome!..

Hi,

It’s working perfectly fine .

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 14/10/2016. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Sound’s Good!..

2 minor improvements i suggest you to do:

on single product page i use 2 columns full width, image on the left – sticky option, So, you must remove from column (which include description and tabs) the “right:100%” and “background: #f4f4f4” because the half page of image product has background grey(f4f4f4) as it is with that 2 codes. I removed them manually , but just for other customers.

also on category page i suggest you to remove from product titles the “no-wrap” because the description title is only few letters as it is, not even 1 row, i remove “no-wrap” and now have 2 or 3 rows aw product title ul.products li.product-col .woocommerce-loop-product__title

Best….

Hi,

Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

Thanks for your understanding.

Hi,

Please download the latest Theme Spanish Translation files from below given links and upload it to wp-content/languages/themes and then go to WP-Dashboard >> Setting >> General and change your site language from there as Spanish for Spain and save changes and check your site after removing the browser cache.

Thanks.
   

And 3rd question : Isnt it possible we can set a new standart height for product images in shop-page? They are rather tall.

Hi

1. You do not need any code, Please go to Appearance >> Theme Options >> WooCommerce >> Product Archive and select/set the Product Layout Columns for Mobile as per your requirements as showing in this screenshot: https://pasteboard.co/I70mRCJ.png

2. Can you please contact us through our support system with your site WP Admin Login details so that we will check and solve the issue for you and also if possible please provide us the screenshots or the small video clip of your issues as well.

3. This is the default functionality of the WooCommerce new version as it does not provide the option to set height for the product image. it automatically resizes the image based on its width you set.

Please try with the CSS given below once, Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.single-product .owl-carousel .img-thumbnail img {
width: inherit !important;
}

.owl-carousel .owl-stage-outer {
height: inherit !important;
}

Thanks.
   

Hi,

Please go to WP-Dashboard >> Setting >> Permalinks and reset it and save changes and check your site after removing the browser cache, I am sure you will not finds the issue and then you have to set your permalinks again but following the official WordPress guide:

1. https://www.wpbeginner.com/wp-tutorials/how-to-create-custom-permalinks-in-wordpress/

2. https://codex.wordpress.org/Settings_Permalinks_Screen

Thanks.
   

Hello. I have managed to update the rest of the pages but the homepage can’t be updated. I have tried to clone the page and republish it but it has the same issue. Same thing happens when I copy the code and load it on a new page. Would it help if I give you the url to maybe check the homepage?

Hi,

Please check it with the WP Default Theme twenty Nineteen Theme activated and if you will find the same issue then it means that is the WP or server issue in that case you have to contact your hosting provider and if no then please contact us through our support system with your site WP Admin Login details so that we will check ans solve the issue for you.

Thanks.

Hi,

This is working perfectly fine, You can find the slider just under it, above 991px screen resolution this will turn into Desktop version and below 991 this will turn into mobile version.

Thanks.

But it is not correct, 991 should display the same as in 990 or 992. When you do a sreen test from 240 to 1980 it should switch correctly on each turnpoint. And dependant on which page you vistit with screen 991 you will see a lot of mess.

But no big deal

Hi,

Ok, we will check it with the future coming updates of the Theme.

Thanks for letting us know.

Hi,

Yes, you can, You have to go to Blocks and create a new block and set it as per your requirements and then copy the slug name of that particular block and then go to WP-Dashboard >> Pages and finds and edit the shop page, after editing shop page, scroll below you will find view options and in view options, you will find some options given below:

*. Content Top
*. Content Inner Top
*. Content Inner Bottom
*. Content Bottom

Just paste that block slug name in anyone and save changes and finally check your site after removing the browser cache, It will work for you.

Thanks.
   

Hi,

Sorry, you can not add more than 4 footer widgets. There is no option in the theme to add more footer widgets.

Thanks.
   

Hi, thanks for your interest in Porto.

Can you please give me more detail about your requirement? I quite do not understand what you mean.

Regards, P-THEMES

I have fixed everything using YITH own files.

Hi,

Sounds Great! that you have solved the issue by yourself.

Thanks for contacting us. Have a great day

Hi,

You can check all those here on our Live Demo’s: https://www.portotheme.com/wordpress/porto/shortcodes/products/

And you can use Porto Category/ Porto Categories/ Porto Product/ Porto Products element and you will find the below-given Options under it and you can choose/set as per your requirements:

I. https://pasteboard.co/I6HHPaX.png
II. https://pasteboard.co/I6HHVrH.png
III. https://pasteboard.co/I6HI10R.png
IV. https://pasteboard.co/I6HI6XX.png
V. https://pasteboard.co/I6HId8B.png

And you can also find the Product Options under Appearance >> Theme Options >> WooCommerce >> Product Archives as showing in this screenshot: https://pasteboard.co/I6KDUxD.png

Thanks.
   

Hi,

Porto WordPress is fully designed/compatible to run on shared hosting as well, but the Plugins you are/will use with your site, so it’s better to use VPS hosting as it requires more space/power/speed/resources to your site .

Thanks.
   

Hi,

You can download the plugin from here: https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/05/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

There is only Option for sorting the FAQ’s as ASC/DESC and you can choose it from Appearance >> Theme Options >> FAQ’s, and if you want to Sort all the FAQ’s as per your requirements you have to use any third party plugin or Customization for that, If you want you can try this plugin and change the Order of Faq’s from back-end and then check will it also change on front-end or not: https://wordpress.org/plugins/simple-custom-post-order/

Thanks.
   

Hi,

Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 15/09/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

First of all thanks for showing your interest in Porto WordPress.

You can check our all Ore-built Live Demo’s here: https://www.portotheme.com/wordpress/porto_landing/

Thanks.

Hi,

Please make sure that you have set the Slider Setting correctly as written in the official Slider Documentation listed below:

1. https://revolution.themepunch.com/documentation/joomla/slider-settings/index.html
2. https://www.themepunch.com/faq/change-the-navigation-arrow-in-the-slider/
3. https://www.themepunch.com/faq/hide-navigation-slider-avoid-rotating/
4. https://www.themepunch.com/faq/change-style-of-bullets/

Hope it will help you otherwise please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.

Thanks.
   

Hi,

We have tested the latest Theme and do not finds this issue, Can you please contact us through our support system with your site WP Admin Login details so we will check and solve it for you or provide you the complete and exact solution for that.

Thanks.
   

for example, I copy the homepage banner code in the same website, but it show different, please check the screenshot:https://prnt.sc/n1pkdr /

I check these two different backend, but still find no difference, can you help me – - thanks

Hi,

Can you please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you or provide you the complete and exact solution.

Thanks.