Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

#header .mobile-toggle:after {
    content: 'Menu' !important;
    padding-left: 10px !important;
}

Thanks.
   

Thanks for your interest in Porto.

Can you please give us the urls that you see broken?

Regards, P-THEMES

Hi,

There is no need to modify the PHP files, you can simply change it by changing it into Theme Language files. It is translatable word/string, Please go to wp-content/themes/porto/languages and finds and edit the “en_GB.po” file and change/add the word translation as per your requirements and save it and then create/generate “en_GB.mo” file from that po file and replace/change it at the same place or you can rename it as “porto-en_GB.po” and “porto-en_GB.mo” and place it into wp-content/languages/themes and check your site after removing the browser cache and like this way, you will not loose it when ever you will update the Theme .

You can use this software for editing the po file and generating mo file from that po file: https://poedit.net/

Thanks.
   

Hi,

Sorry for the inconvenience, “official Woocommerce Memberships plugin” is very huge and vast options plugin and also it is the paid plugin, So in that case please provide us the premium plugin via our support system so we will test it with the Theme for you and provide you the report on it, but please also keep in mind that we will test its option with the Theme, not Customization because we do not provide our dedicated support for the Customization services for free.

Thanks.

Hi, Although the reason I am writing is that Memberships does not work with Porto, the real point is that Porto is not fully compatible with Wordpress beyond 4.4.0. And you should be able to fix that without needing the Memberships code. As I have read that it doesn’t work with Porto in comments here and on Skyverge’s web site, I have not bought it yet.

So let me ask this differently… Does Porto support the $taxonomy and $post parameters for get_{$adjacent}_post_where that were introduced in Wordpress 4.4.0? If the answer is yes, then that is great news. If no, then Porto is incompatible with Wordpress beyond 4.4.0.

Hi,

Yes, The latest Porto WordPress 4.10 is compatible with latest WordPress, and provide more details about incompatibility, and we’re happy to fix issues.

Thanks.

Hi,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

And for future reference, Please read the below given articles:

I. https://smartwave.freshdesk.com/support/solutions/articles/12000052418--9-theme-forest-license-policy-
II.https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 20/01/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

You can change the Product Layout as per your requirements from Appearance >> Theme Options >> WooCommerce >> Product Archives as showing in this screenshot: https://pasteboard.co/I79MzhU.png

And I have just tested your site and it is working perfectly fine at my end please see the below given screenshots, It must be the cache issue at your end nothing else.

I. https://pasteboard.co/I79MZYP.png
II. https://pasteboard.co/I79N8zW.png

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 07/06/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Your ticket reply has been sent please check your ticket reply and reply to your ticket accordingly.

1. Quick View: Your issue has been solved please check your site after removing the browser cache.

2. It requires Customization, If you only want to remove it then please use the below-given CSS code to Appearance >> Theme Options >> SKin >> Custom CSS it will work for you and if you want to replace it with Cash on Delivery Functionality then it requires Customization.

.cart_totals .cart_totals_toggle .card.card-default.woocommerce-shipping-totals.shipping {
display: none !important;
}

3. It requires Customization, Please read and follow the instructions written in the below-given docs otherwise please contact our Customization team at nicework125@gmail.com for paid Customization services.

I. https://www.youtube.com/watch?v=uXjDXruHncM
II. https://themeskills.com/manually-remove-billing-fields-woocommerce-checkout/
III. https://www.templatemonster.com/help/woocommerce-how-to-remove-checkout-fields.html
IV. https://docs.woocommerce.com/document/tutorial-customising-checkout-fields-using-actions-and-filters/

Thanks.
   

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

@media (min-width: 992px){
#header.sticky-header .logo {
    width: 250px !important;
}
}

Thanks.
   

done but problem not solved anything. already made ticket before 24 hrs there is no response on that. search icon is too left from cart icon in sticky menu. please help

Hi,

Your issues have been solved and we have replied your ticket please check your ticket reply and reply to your ticket accordingly.

Thanks.

Hi,

Can you please share your Live site URL with me here so that I’ll check and provide you the exact solution for that.

Thanks.
   

See for example: https://www.houseofchems.com/

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache, It will work for you and you can change the Icon code as well as per your requirements.

#mini-cart .minicart-icon:before {
    content: "\f07a";
    font-family: "Font Awesome 5 Free" !important;
    font-weight: 900;
}

Thanks.
   

Hi,

If that site is made using WP Bakery plugin then you can easily copy the content from that site to your new site.

Thanks.
   

Hi, can you tell how can i do copy content from “customdigital.me” to my brand new website?

“customdigital.me” is your a sample website.

Hi,

How to copy one page content to the new page from one site to another, I have created a video for you, Please see this video and follow the steps showing in the video: https://jumpshare.com/v/3ZpjZCVbHWyXpPe1LElK

Thanks.
       

Hi,

Yeah it’s really Cool .

Thanks for being a part of the Porto Family hopefully @bitmediadigital will reply you soon.

Thanks.

Hi,

This is the default functionality of the Theme and Bootstrap, It has 12-col width page and your page is divided into 2 parts main content as 9-col width and the sidebar as 3-col width, so this is working fine, If you want to change it you have to make it possible using Customization.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 20/07/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

If you change or Overrides the Demo it will override the Pages, Products, Images. And you can easily Overrides the Demo on the site by just check yes to Override as showing in the below given screenshot:

You need to reset your WordPress then install a fresh new demo and remember it will remove all of your Content. Please use this plugin for resetting your WordPress: https://wordpress.org/plugins/wordpress-reset/

OR

Just install override previous content when you installing a new demo it will override your previous content. Please see this screenshot for better understanding: https://prnt.sc/i9wm59

Thanks.
   

Thanks!

Most Welcome!..

Hi,

It’s working perfectly fine .

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 14/10/2016. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Sound’s Good!..

2 minor improvements i suggest you to do:

on single product page i use 2 columns full width, image on the left – sticky option, So, you must remove from column (which include description and tabs) the “right:100%” and “background: #f4f4f4” because the half page of image product has background grey(f4f4f4) as it is with that 2 codes. I removed them manually , but just for other customers.

also on category page i suggest you to remove from product titles the “no-wrap” because the description title is only few letters as it is, not even 1 row, i remove “no-wrap” and now have 2 or 3 rows aw product title ul.products li.product-col .woocommerce-loop-product__title

Best….

Hi,

Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

Thanks for your understanding.

Hi,

Please download the latest Theme Spanish Translation files from below given links and upload it to wp-content/languages/themes and then go to WP-Dashboard >> Setting >> General and change your site language from there as Spanish for Spain and save changes and check your site after removing the browser cache.

Thanks.
   

And 3rd question : Isnt it possible we can set a new standart height for product images in shop-page? They are rather tall.

Hi

1. You do not need any code, Please go to Appearance >> Theme Options >> WooCommerce >> Product Archive and select/set the Product Layout Columns for Mobile as per your requirements as showing in this screenshot: https://pasteboard.co/I70mRCJ.png

2. Can you please contact us through our support system with your site WP Admin Login details so that we will check and solve the issue for you and also if possible please provide us the screenshots or the small video clip of your issues as well.

3. This is the default functionality of the WooCommerce new version as it does not provide the option to set height for the product image. it automatically resizes the image based on its width you set.

Please try with the CSS given below once, Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.single-product .owl-carousel .img-thumbnail img {
width: inherit !important;
}

.owl-carousel .owl-stage-outer {
height: inherit !important;
}

Thanks.
   

Hi,

Please go to WP-Dashboard >> Setting >> Permalinks and reset it and save changes and check your site after removing the browser cache, I am sure you will not finds the issue and then you have to set your permalinks again but following the official WordPress guide:

1. https://www.wpbeginner.com/wp-tutorials/how-to-create-custom-permalinks-in-wordpress/

2. https://codex.wordpress.org/Settings_Permalinks_Screen

Thanks.
   

Hello. I have managed to update the rest of the pages but the homepage can’t be updated. I have tried to clone the page and republish it but it has the same issue. Same thing happens when I copy the code and load it on a new page. Would it help if I give you the url to maybe check the homepage?

Hi,

Please check it with the WP Default Theme twenty Nineteen Theme activated and if you will find the same issue then it means that is the WP or server issue in that case you have to contact your hosting provider and if no then please contact us through our support system with your site WP Admin Login details so that we will check ans solve the issue for you.

Thanks.

Hi,

This is working perfectly fine, You can find the slider just under it, above 991px screen resolution this will turn into Desktop version and below 991 this will turn into mobile version.

Thanks.

But it is not correct, 991 should display the same as in 990 or 992. When you do a sreen test from 240 to 1980 it should switch correctly on each turnpoint. And dependant on which page you vistit with screen 991 you will see a lot of mess.

But no big deal

Hi,

Ok, we will check it with the future coming updates of the Theme.

Thanks for letting us know.

Hi,

Yes, you can, You have to go to Blocks and create a new block and set it as per your requirements and then copy the slug name of that particular block and then go to WP-Dashboard >> Pages and finds and edit the shop page, after editing shop page, scroll below you will find view options and in view options, you will find some options given below:

*. Content Top
*. Content Inner Top
*. Content Inner Bottom
*. Content Bottom

Just paste that block slug name in anyone and save changes and finally check your site after removing the browser cache, It will work for you.

Thanks.