6200 comments found.
Does this theme have support for multi language? Thank you
Hello,
Thank you for taking interest in our theme!
Yes, of course, Stockholm theme has generated POT file within that contains all labels inside. To translate any label in the theme, you would have to use a 3rd party plugin, such as WPML or Loco Translate or Polylang.
This way, you’d be able to translate string of any kind, including the Widget Area names and titles, as well as WooCommerce labels. These plugins are quite straight-forward and easy to use even for the least experienced users.
Select
Just checking in again today to see the status of the update problems – think I will wait to update until the problems are resolved.
Hi,
As far as we know, everything’s already sorted out. At least in our local installation everything’s working just fine. Perhaps users experience difficulties because of 3rd party plugins they installed or they changed some template files. In either way, the update is safe now 
Select
Since the update my blogpage (blog masonry template) is showing blank (also no footer). Other blog templates works but this one not. Do I really have to update(pay) now the support to fix this huge problem?
Hello,
Please update Stockholm theme to version 5.0.4 and Stockholm Core plugin to version 1.0.3 and try again.
Select
I did that already.
Hi,
Can you please disable all 3rd party plugins and provide us with the page in question. Thank you.
Select
Deactivated all plugins besides the Uncode plugins: https://aimevin.com/blogs/
Hi,
Please disable these plugins as well, since they’re not our own and can affect this functionality and update child theme to version 1.1. Thank you.
Select
Works again thank you. Templates/blog map with soms php’s appeared in the child-theme after the update. Strange.
Hi,
Well, that’s weird. What is important is that all works fine now!
Select
Hi,
After update my website had a white screen of death… 
. Installing the core plugin didn’t fix te problem. Could you tell me what we can do about it?
Best regards, Félice
Solved it… Child theme was giving problems. Removed the child theme and website is working properly now!
Hello Félice,
Glad to hear this is solved!
In the major update, we updated child theme as well, so if you want to keep on using it, you should install child theme again.
Select
Hi,
Information under ‘Select Title’ > ‘Subtitle Text’ (Sites + Portfolio) is no longer displayed. (vers. 5.0.3 / core 1.0.1)
Hello,
Please update Stockholm theme to version 5.0.4 and Stockholm Core plugin to version 1.0.3 and try again.
If you still experience issues, please submit a ticket on our support forum https://select.ticksy.com/ and one of our support agents will assist you.
Select
Thanks for reply! Plaintext and -tag are possible, but html for a button will not saved anymore as before. (v 5.0.4 / core 1.0.3)
<input action=”action” onclick=”#” type=”button” value=”back” />
Hi,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Select
Hello,
When I tried to set my twitter feed at the footer section. I couldnt set my twitter account there. The plugin says, “Couldn’t connect with Twitter API”
I wrote my user ID. It didnt work. Instagram is working ok, though.
It’s the same both of localhost and web server.
I’m looking for the solutions. Thanks.
Hi,
Please reach us at support@select-themes.com and one of our agents will provide you with the updated Twitter Feed plugin.
Select
I’ve just updated to 5.0.3 and now my contact form is no longer working : HTTP500: SERVERFEHLER: Es ist ein unerwarteter Zustand aufgetreten, sodass der Server die Anforderung nicht erfüllen kann. (XHR)POST – https://www.xyzxyz-sample-url.com/wp-content/plugins/stockholm-core/modules/ajax_mail.php
Any idea what went wrong?
I can no longer save any settings related to the contact page: 0: Unable to get property ‘Link’ of undefined or null reference
All my portfolio links are no longer working: Page you are looking is Not Found. Smooth transistions is deactivated.
Updating to 5.0.4 did not solve any issues
Hello,
Please update Stockholm theme to version 5.0.4 and Stockholm Core plugin to version 1.0.3 and try again.
If you still experience issues, please submit a ticket on our support forum https://select.ticksy.com/ and one of our support agents will assist you.
Select
I had to rebuild all my permalinks, that did the trick. Still no images in blog and no functional contact page .
Hi,
Regarding Blog page, you just need to re-upload your images, if they’re not showing up. Can you please clarify what do you mean by “no functional contact page”? How is your contact page built? It would be best if you could send us your website URL, as well as some more information on what’s happening.
Select
Hi,
I’ve got a lot images to upload, this is somehow a pain for me . I managed to solve the issue by switching to another blog layout. Concerning the contact page, I’ve been using the default template for my page with google map and the contact form. When I was sending a form I always received a server error. Somehow it is working as of today. The other problem is that I can’t save any changes made in the backend related to the contact page settings. Opening the Contact Page settings results in:
qodef-ui.js?ver=5.1.1:245 Uncaught TypeError: Cannot read property ‘Link’ of undefined at HTMLDivElement.<anonymous> (qodef-ui.js?ver=5.1.1:245) at Function.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,utils,jquery-ui-sortable,quicktags,underscore,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1.1:2) at a.fn.init.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,utils,jquery-ui-sortable,quicktags,underscore,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1.1:2) at qodefInitRangeSlider (qodef-ui.js?ver=5.1.1:244) at HTMLDocument.<anonymous> (qodef-ui.js?ver=5.1.1:8) at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,utils,jquery-ui-sortable,quicktags,underscore,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1.1:2) at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,utils,jquery-ui-sortable,quicktags,underscore,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1.1:2) at Function.ready (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,utils,jquery-ui-sortable,quicktags,underscore,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1.1:2) at HTMLDocument.K (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,utils,jquery-ui-sortable,quicktags,underscore,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1.1:2)
I tried to submit an issue but my support contract is no longer valid.
Hi,
We are aware of this issue, it’s already fixed by our dev team and we’re just awaiting for TF confirmation to release the update. We’re expecting it to be in the next 24 hours. Thank you for your patience.
Select
Thanks for the update, I’ll give the new version a try.
Hi,
Thank you very much, let us know if anything else comes up.
Select
Yesterday I accidentally installed the update and then the Core Plugin. Website went offline. Now I’m a bit anxious to install again. Could you give me the right way/order again?
White screen of death now after updating, what to do?
Hello,
Please update Stockholm theme to version 5.0.4 and Stockholm Core plugin to version 1.0.3 and try again.
Select
When is it updatable?
Hi,
You can update your copy anytime.
Select
Don’t see the update in Wordpress
Hi,
If you’re not using Envato Market plugin, that automatically updates assets, You should update your copy manually, here’s a helpful guide – http://stockholmlanding.select-themes.com/documentation#getting_started_updating_stockholm
Select
Updated, still the white screen of death
Hi,
Please try to update theme manually, via FTP. We sent instructions in the previous reply.
Select
Hi, I have used your theme for years and just re-installed the latest update to Stockholm. Everything looks fantastic, but none of my menu items work. When I click on any menu item, the page doesn’t change. I’ve created new menus and they appear fine, but nothing happens when I click them.
Hi,
Please try downloading the latest version now, we just updated some theme files that regarded this problem. If the issue persist, please let us know.
Select
Portfolio page sliders are broken. Small and big sliders aren´t displayed. See for yourself here http://www.utopia-projects.com/works/xing-office/ What can we do to solve it?
Hi,
Can you please try to re-upload those slide images? Thank you.
Select
Sorry for the reply on the wrong place. The 5.03 update was great, so the problem was completly solved.
You’re welcome!
We updated our site to version 5.0.2 and installed Stockholm Core plugin (ver. 1.0.1).
We’ve been using custom sidebar widgets which include custom WC Product Filters in our WC product category pages. All those widgets disappeared after the update. And there’s no option left to create custom sidebar widget areas in the WP Admin > Appearance > Widgets section.
Our custom widgets are not in the Inactive Widgets section too. The only message we see is as follows:
“Inactive Sidebar (not used) This sidebar is no longer available and does not show anywhere on your site. Remove each of the widgets below to fully remove this inactive sidebar.”
Did you remove custom sidebar widgets in Stockholm 5.0.2??
Hi,
Thank you for reaching us.
Since this was a major update, we had to organize template files differently and pack them into Core plugin, so it was really difficult to maintain consistency throughout all users’ websites. We got in touch with our dev team that reported they’re preparing new update that fixes this as well, so please be a little bit patient, it will be ready until the end of the day. Thank you in advance!
Select
Themeforest informed us that version 5.0.3 has been released. In change log it says that Custom Widget Sidebar Area issue is fixed.
We upgraded version 5.0.2 to 5.0.3 and custom widget sidebar area issue is still on the table. There’s still no option to create Custom Widget Area.
Fyi.
Another problem of version 5.0.3 is that Select Options won’t save. It is not possible to change any of the settings. Hitting the “Save Changes” button is not working, no matter how many times you try.
Hi,
The problem with custom widget area is solved in this update. Here’s a screenshot from our end – https://bit.ly/2Wtg1Ai
When it comes to saving options, this works in our local installation as well, have a look – https://bit.ly/2Wl9CXE
Select
Yes these are fixed but now the links of the products in our Shop are gone. None of them are working. Stockholm ver. 5.0.4 and Stockholm Core 1.0.3. We are using Elegant as the Product List Type. Also all our content top padding setting on pages are stop working!!
Hi,
We just checked product list on this page https://ile-aux-fruits.fr/le-boeuf and everything works just fine, have a look – https://bit.ly/2U2EWhh
Regarding content top padding, we’re not sure what do you mean by that. All we see is white header and title area beneath. Can you please clarify this a bit, how was it before or how it should be now?
Select
Please have a look at this page and see the Elegant Product List Type and content top padding issue for yourself: http://aromabasket.amino.adyx.co.uk/nuts-seeds-and-dried-fruits/
Hi,
This is most probably the issue with Title area (not) enabled and it’s height. You should check that from your per page options, when you scroll down, or from Select Options > Title. Make sure your settings are correct. Lastly, you can always add this CSS snippet that will fix top margin on this page
.page-id-21743 .wrapper .wrapper_inner .content.content_top_margin_none {margin-top: 180px !important;}Select
And what about the Elegant Product List Type issue? Will you provide any solutions to fix it?
We see that there are other people reporting the same problem as well.
Hi,
This is working fine in our local installation, have a look – https://bit.ly/2Uhy8eW
We’re not sure what might cause this issue, perhaps you should switch to parent theme and try again.
If that doesn’t work, please reach us at support@select-themes.com and one of our support agents will look into your issue more.
Select
Hi, I’m worried about updating the child theme to 1.1. Are any changes I made in my child theme transferred automatically (I’m using the Envato market plugin) or do I have to transfer them manually?
Hi,
If you made changes in template files within child theme, once you update your copy, all changes will be lost. So make sure to back-up all your files and put them back after the update.
Select
Extremely disappointed with this update. All font settings have been lost, blog and portfolio are MIA and 6 hours wasted so far. Where is the quality control?????
Hi,
Please update Stockholm to version 5.0.2 and Stockholm Core plugin to version 1.0.1 as well.
If you have any further questions, please submit a ticket on our support forum https://select.ticksy.com/ and one of our support agents will assist you.
Select
Nice recovery, Update works. All is good
You’re very welcome!
All our subpages turned to white screen after the update to 5.0.2 We found out that the child theme we have used for a year ago not work anymore with this update. So we go without the child theme now, but with this new update, the page loading time has increased by 3 times. We use image compression and cache plugins and it was ok before the update. Sorry guys, this new version is a great disappointment so far.
Hello,
Thank you for reaching us.
We had to compile with latest ThemeForest requirements in order to release a new update for Stockholm theme. This required adding Stockholm Core plugin and transferring all necessary assets within. Perhaps this is what’s slowed your website down. We would appreciate if you could send us your website URL, so we can test this further. Thank you.
Select
Hey there, I just updated the theme and I’m am really sad after looking at my side now. A lot of my settings are gone and some things are missing. 1. The Custom bottom widget is missing ,so my instagram widget as used in tilda is gone 2. I have space between my header and top menü, which wasn’t there before 3. All my posts don’t have a sidebar anymore 4. The width of my top navigations bar, 2. level changed.
How can that be? Is it normal that have to put so much work in the side again after an update!
Greetings, Ina
Hello Ina,
Please update Stockholm Core plugin to version 1.0.1. The latest update for Stockholm theme is 5.0.2 so make sure you have that as well.
Select
Hi, I used the newest update and I also tried to update manually but the problems are still there. It kicks out the sidebar of all my posts! The custom bottom area ist gone aswell. The header problem can be fixed with a little css but the other problems are really bad!
Hi,
We have released a new version just now that features a fix for sidebar areas as well as some others. Please make sure to update your theme once again and make sure your Stockholm Core plugin is updated to version 1.0.2
Thank you.
Select
Hi, I’m using Version: 5.0.3 and the Core 1.02. – the problem are ALL still there. No Sidebar, No Custom bottom widget.
Hi,
Please reach us at support@select-themes.com including your wp-admin access and we’ll try to help you out.
Select
Hi! I am also having trouble getting the portfolio list to work again. I have already updated the theme to 5.0.1 and have installed the “Stockholm Core” plugin. I have also turned off smooth scroll/page transitions/loading animation.
Hi,
We’re sorry for the trouble caused. Our developer just informed us that he’s working on this and will release an update very quickly. You should get notification on your email once it’s done.
Sorry again and thank you for your patience.
Select
My website broken after the update this morning, page transition is turned off on my site but portfolio images are not loading and navigation broken too.
Hi,
You should check if you’ve installed “Stockholm Core” plugin, for which you’ll see notification upon theme update – https://bit.ly/2HWdbQl
Also, make sure to update your theme once again, we included some additional fixes in version 5.0.1 – https://bit.ly/2JEYqUl
Select
Hi there,
Thanks for your reply I have installed “Stockholm Core” plugin no problem. I don’t have the option yet to update the theme to 5.0.1 at the moment, is this rolling out now?
Hi,
Simply go to https://themeforest.net/downloads and download the latest files. Let us know how it went!
Select
Thanks I tried uploading and it failed
Hi,
Please try again, we released a new theme update that covers all compatibility issues and features fixes for dynamic content.
Select
Hi there, got the email through and tried to update but it keeps failing. I have the Envato Market plugin where I can update the theme from but it’s not come through my dashboard.
another here, links pages in menu, and order of menu its completly broken, and yes i turn off smooth page transitions from select options and doesnt work.
Hi,
You should check if you’ve installed “Stockholm Core” plugin, for which you’ll see notification upon theme update – https://bit.ly/2HWdbQl
Also, make sure to update your theme once again, we included some additional fixes in version 5.0.1 – https://bit.ly/2JEYqUl
Select
Yes Core is installed, now i go to update to 5.0.1 , thanks for the fantastic help and thanks to the update too 
always the best theme!
You’re very welcome!
All is ok in my website with 5.0.2, but just one little error, the menus without page cant save the option “dont Link” exemple : www.pardina.co “Stock” tab is not a page its just a menu level, and cant change this. hope soon update with this fix. thanks again!!
Hi,
The problem is in Stockholm Core plugin. On your website it’s version 1.0 and the updated version is 1.0.1, so please, make sure to update Stockholm Core plugin as well. Thank you.
Select
ohh thanks! just update now…but the problem persist, its impossible activate “dont link” in a menu tittle. its like some bug dont agree for make check and save correctly.
and plus the same with menu icons…. impossible to save, the menu configuration its completly broken just for your info
Hi,
This CSS will fix “Don’t link” option
li.menu-item-has-children a {pointer-events: none;}Menu icons will work only with “wide with icons” menu type- https://bit.ly/2Ua0Dex and you don’t have this option enabled on your website.
Select
Super thanks!! all ok here
You’re very welcome.
Hello,
Page transitions are turned off here but portfolio and header logo is gone after today’s update.
Hi,
You should check if you’ve installed “Stockholm Core” plugin, for which you’ll see notification upon theme update – https://bit.ly/2HWdbQl
Also, make sure to update your theme once again, we included some additional fixes in version 5.0.1 – https://bit.ly/2JEYqUl
Select
Hi,
Thanks for the support. Updated to 5.0.2, portfolio issue solved, header logo issue remains.
Hi,
Simply re-upload your logo from Stockholm options > logo. Thank you.
Select
Hi. Tried but its still not working. I’m using Sticky Header
Hi,
Please, make sure to update Stockholm Core plugin to version 1.0.1. Thank you.
Select
Just updated the theme with the 5.0 version and the portfolio list just disappeared!! stuggling without any success!!!! shame! please answer !
Hello,
Please turn off smooth page transitions from Select Options > General until we solve this in the next theme update, which will be released soon https://bit.ly/2TwaTcs
Select
????
Hi,
You should check if you’ve installed “Stockholm Core” plugin, for which you’ll see notification upon theme update – https://bit.ly/2HWdbQl
Also, make sure to update your theme once again, we included some additional fixes in version 5.0.1 – https://bit.ly/2JEYqUl
Select
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