8584 comments found.
Hello,
I would like to know how can I import demos easily.
After installing I was not able to find this option…
Hi there,
Thanks for reaching out. Once you install the theme you can go to the X > Validation in your dashboard. There is a demo content importer where you can select a demo to automatically setup.
Thanks for reply. How can I import demo with all content and images?
Hey There,
Make sure to read through our knowledge base article here: https://theme.co/apex/forum/t/setup-demo-content/56 which gives you a step by step tutorial on how to import and use demos.
Hi!
How do I remove the sidebar from the portfolio items? Thanks!
Hi. First of all, excuse my ignorance of the subject E-commerce. But I want to ask you some questions: It is convenient to E-comerce from HTML or directly to use it from Wordpress. Is there a possibility to update the prices of my products automatically (from External Excel or quotation of foreign currency). On the other hand, the consultation of product prices is fast? Can you search by code or description? Thank you!
Hey There,
X is supporting WooCommerce so all of the functionality of the eCommerce plugin are supported. Make sure to check out the official WooCommerce website for an overview of all available functionality.
what
can you install theme for me and setup demo content? I cant get demo content installed with restaurant demo. cant get it working and already asked for refund as i cant get this theme working at all
Hi, when you buy a license for a domain name, is it possible to use this license with a sub-domain (or many sub-domains). Thank you.
Hey There,
You will need to buy 1 license per website you are using X on. So if the sub domains are dedicated installations then you will need to buy an additional license.
Hi There,
A member of our team would be happy to help in our support forum. Just head over to the support page of your Themeco account.
Cheers!
Hello – just purchased X Theme. Installed Renew 8. Few quick questions? On the social share buttons at top and also the “Welcome” message, it doesn’t let me edit them if I click on them in cornerstone? I would like to add 2 sets of social buttons, one for sharing and one for following, both at the current location on top with one set on the left and one on the right.
On the “Welcome” message, is that something I cannot change or edit? Thanks
Hi There,
Welcome! A member of our team would be happy to help with any questions in our support forum, just head over to the support page of your Themeco account. You can definitely customize all of that, and we’ll be happy to show you how.
Cheers!
Greetings, presales query here. Does your theme make multiple copies of images when uploaded? If so how many? Is it required to have these copies for the theme to function/display images properly?
Hi there,
Thanks for reaching out. The WordPress media manager will make a multiple images to display at different breakpoints. This is a native WordPress feature. Per ThemeForest guidelines we can’t offer a way to disable it. We do set a maximum thumbnail size based on your site width to make sure images are not larger than they need to be.
Hello
I purchased the theme about an hour ago but my license is not recognized. I get this error message:
This looks like a brand new license that hasn’t been added to a Themeco account yet. Login to your existing account or register a new one to continue.
Thank you for your assistance.
Please ignore this request. It’s sorted. I just needed to register to your website.
Sounds good! Welcome to the Themeco family 
Hi,
is the X theme compatible with PHP version 7.3?
Yes, shouldn’t have any issues as far as the theme is concerned.
Cheers!
I need help logging into the APEX forum, urgently. I tried to make an account for the support center but it tells me I already have one. I tried to login and nothing works. I tried to reset the password, but none of my emails are on record.
We are having huge issues with the theme right now and our site is down because of it – please help ASAP.
Hello I have a little experience developing websites. Last time I built a website I was editing the pages on the command line using vim. If multiple pages were to edit, I used to create a for loop that I feed the list of files and use a sed -i to edit them when some regex is matched. It works well but it's not user friendly really. I would like to embrace some new technologies. I have a couple of pre-sales questions. Just for me to know if I am on the right track. My project is to use this theme with WordPress and WooCommerce as the purpose of the website is to sell services that would be delivered manually or automatically later. I need the main page and WooCommerce to look the same in order to keep a consistent experience through the website. Is this possible with this theme? I know it must be somehow possible, but I mean is it something this theme is built for? Honestly, I want to do business rather than typing lines of code.
Hi There,
With our unique Stack styling, each Stack has its own unique WooCommerce styling so if you were to pick Integrity, you would get the Integrity style for WooCommerce when the plugin is active. This is all native to the theme, and you can see the demos of each WooCommerce style on our demos page.
Cheers!
Hi! With so many fantastic demos in this theme, could you point me to an example of one-page design?
Sure! Here’s one example.
Hope it helps!
Thanks!!
You got it
Hello, I have a pre-sales question. I am particularly interested in the Integrity demo. Will i get access to all 4 design through one purchase?
Hey There,
You will get access to all demos when buying our X theme.
Let us know if you have any additional questions.
Pre-sales Question: I need custom colors in ‘Integrity 1’ theme. Can i customize the Nav bar color (grey to other colors) and change the Red used in buttons, footer etc to any other color?
Hi again,
The Renew stack has options to change the navbar color. Integrity doesn’t offer color customization for the navbar but it is possible with custom CSS. If you reach out to our support team they could advise what CSS to add: https://theme.co/apex/support
Hello. Can you please tell me if i can add WooCommerce in your “auto” template of this theme? (i mean this: http://demo.theme.co/auto/) I love that theme but i need shop too.
Hey There,
Adding WooCommerce to any of our demos is no problem at all.
Hi there, pre-purchase question – I’m seeing slightly different info about multisite licenses over the years here, can you confirm if I can have a multisite with mysite.com/subdomains, or would I need a separate license?
Hi there,
Thanks for reaching out. Per the ThemeForest Regular license you can have one site to a license. Even with multisite, in most cases this means you have several different websites so you would need one license for each.
Hello, Is it possible that I use all demos after one license purchase? or 1 demo i can use with every 59$ ?
Hey There,
You only can import one demo at a time but you can switch them at any time without having to buy any additional licenses.
i would like to revoke one of my three licenses, where is the link to do that?
Hi, I’d like to have a closer look at the theme. Do you offer any money back guarantee?
Hi There,
ThemeForest sets the guidelines for refunds, and you can find more information about them on this article.
Do let us know if you have any questions about the theme.
Cheers!
I know this policy, but at the end is your team’s decision. Would you provide the trial?
Hey There,
We follow the official guidelines which are outlined in the article. All the best!
hello, im currently using renew 2. is there any option to combie renew 2 with renew woocommerce?
Hi There,
Yes indeed, if you have Renew set as your Stack in Theme Options and you activate WooCommerce it will pull through the Renew styling automatically!
Cheers!
