23226 comments found.
Hello, the theme is great, but now I just updated the theme and there is an error when I access the wordpress admin page:
http://www.rieuaventura.com/wp-adminThanks!
Hi,
Your providing Link is working perfectly fine at my end please see this screenshot: https://pasteboard.co/I7nmCef.png
Thanks.
Hi! I have an issue that I’m not sure if I should post it in the support forum. Please let me know if I have this correct: I have another website that I’d like to use Porto on. Since I have to purchase another license can I pay the sale price of $29?
Thanks!
Yeah, absolutely. $29 license is fine for your another website.
Hi! I have tested Porto on one domain, after that I have removed it and try to activate on the proper domain I’m going to use it but I was not able to do that. Can you please advise how proceed! Thx!
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Author and Comment show in post, How to disable it ?
Hi,
Please go to Appearance >> Theme Options >> Post >> Single Post and turn it OFF from there: https://pasteboard.co/I7mRQVQ.png
Thanks.
Greetings, With the Transparent images layout the tabs are accordion, is there an option to change this to a non-accordian view? (like the default or full width product layout)
Thanks
Hi,
Sorry to say that but there is no option in the Theme for that, If you want to change the tabs as non-accordion then you have to use the particular layout for the product page.
Thanks.
Hi, Can i have the demo admin login ? wanted to check on the feel on settings etc before purchase ..Thanks
Hi,
First of all thanks for showing your interest in Porto WordPress.
Sorry to say that but this is not possible, You can not check the Admin panel before purchasing the Theme.
Thanks.
Hi,
Please kindly let me know what is the in-build tool, I should use to make banners as per the attached image in Porto theme.
https://prnt.sc/n3g4zrThank you
Hi,
This is not the Theme functionality but the Envato site, and if you want to make the top banner same as your providing screenshot, Then go to WP-Dashboard >> Pages and create a new page and set it using WP bakery elements as per your requirements: https://pasteboard.co/I7jryGe.png
and then copy the complete code of that particular page: https://pasteboard.co/I7jsiF4.png
and then go to Appearance >> Theme Options >> General >> HTML Blocks and paste the code in Top: https://pasteboard.co/I7jthjL.png
and finally save changes and check your site after removing the browser cache.
Thanks.
Hello, a question, how can I change the cart icon and put my own? Thank you very much.
Please contact us through purchased account to get support.
Hi. Has anyone ran into the problem when saving a page returns a 404 error. Any solutions would be helpful
Hi,
Most of the times it happens because of any third party plugin confliction so please deactivate your site all the third party plugins and check your site after removing the browser cache, I am sure you will not find the issue and then again activate all the third party plugins one by one and check which one is creating an issue on your site. Otherwise, please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
I created a new product but I get the ‘size guide’ tab but i dont need it. I read in a comment that I could change its content on the Blocks section but i want that tab not there. How can I remove it for all products?
Hi,
Please go to Appearance >> Theme Options >> WooCommerce >> Single Product and remove the “Global Product Custom Tab Title” and “Global Product Custom Tab Block” and check your site after removing the browser cache: https://pasteboard.co/I7jlhin.png
Thanks.
Hi, “mihvas” has asked a question, and mine is very similar… But my concern is, how is it possible to achieve such a filter layout like in this website: “https://amorasoft.com/portfolio/” ... but not for portfolios, for woocommerce products… And when I choose “Horizontal Filters 2” for Product Filtering in Shop page under Theme Options>>Woocommerce>>Product Archives>>Horizontal Filters 2 , I just can see “price” and “default sorting” dropboxes for filters….How to add other parameters to this filter area?
Hi,
Sorry to say that but you can not add the same filters as in your providing site to the Shop/Category pages.
And regarding how to add more filters in Shop/Category filters area, Please go to Appearance >> Widgets >> Woo Category Filter and set the filters in it as per your requirements, It will work for you.
Thanks.
Maybe at least you could advise me which plugin in the market is capable to make such a filtering of categories as in the sample webpage that I gave?? What I want is, simply step by step filtering, by providing single filter item when a previous filter item has been chosen…Assume there is such category branching:
1- Men/Women 2a-If chosen man only its descendants will be seen (eg: Watches, Ties, Glasses…) 2b-If chosen woman only its desc.. will be seen (eg: Skirts, Makeup, ...) And in the 3rd step if Watches for ex. then only categories or products under watches , and if Skirts, only cats. or products under it will be exposed. Simple, and step by step…I just don’t want to expose complex and many text or icons for the customer…Simplest interface, like the waterfall method. I don’t know maybe PORTO has some additional extensions to provide such flexibility? or any other plugins?
Hi,
We have not tested any third party plugin regarding this with the Theme so we are unable to suggest you in that case, you have to try any third party plugin but at your own risk.
If you want the functionality not provided by the Theme you have to contact our Customization team at nicework125@gmail.com for paid Customization services.
Thanks.
does theme work also with Alidropship woo plugin?
Hi,
We have not tested the latest Theme with the particular plugin but if you want you can try it, most of the multi vendors plugins are compatible with the Theme like: Compatible with Major multi-vendor plugins like Dokan, WC Vendors and Yith WooCommerce Multi-Vendor plugins
Thanks.
Hello, I have a few questions before buying this theme.
1)Can I put amazon API on this web site? Was this process attempted
2)I need 2 version in menu dark version and light version? Is that possible?
3)Facebook sign up included this theme?
4)Multilanguage is included?
5)PayPal is working as I know
6)https://www.portotheme.com/wordpress/porto/shop7/ for example for this demo I want to add video switch boxes on right side put video from youtube, is this possible?
Thank you
Hi,
First of all thanks for showing your interest in Porto WordPress.
1. Sorry to say that but we have not tested this with the latest Theme, but if you want you can try it.
2. You can create multiple Menus on the single site and then use those multiple values on multiple pages differently as per your requirements.
3. Sorry, It’s not included you have to use any third party plugin for it.
4. Porto in fully compatible with Multilanguage plugin, Please read it in more detail here in the Theme documentation: https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-setup-language-switcher-and-currency-switcher/
5. Porto is based on WooCommerce and you can easily configure the Paypal using the WooCommerce plugin as its the plugin functionality.
6. Yes, you can by using Video WP bakery element.
Thanks.
Hello Porto Team.
I have problems with the header builder. I can not change the header. After i am publishing the changes it does not have any effect!
Please help me with some advice
Have find the solution. Awesome modular theme!
Sound’s Great!..
Hello. When i try to update the theme, i’ve got a message said “Purchase Code is not valid”. Can you verify, please?
Nevermind. I solve the problem.
Sound’s Good!.. 
Hi, I am trying to change LOGO size in HEADER in Event Theme and change the colors MENU and the THEME is NOT responding. Please help, thanks!
Hi,
Can you please share the screenshots of your issue and site WP Admin Login details via our support system with your site WP Admin Login details so that we will check and solve the issue for you.
Thanks.
Hi I am using the Event theme by PORTO and I am need help changing the img of SPEAKERS. I went into SPEAKER profile in my dashboard and I do NOT see where to make the CHANGE. Thank you!
I solved this one with speakers foto!
Sound’s Good!..
There was a strange white space after last section of every page https://prnt.sc/n30d64 i inspected and added this code and it disappeared.
main .content-bottom-wrapper {
padding-bottom: 0; height:0; }
Will this hack hurt my site somewhere?
main .content-bottom-wrapper {
padding-bottom: 0; height: 0; }
Hi,
No, It will not hurt your site, you can use it.
Thanks.
Dear Sir,
do the theme have the button that when click the button it can pop up a contact form, such as the button “contact us” on the page: https://www.shinelongled.com/product/parkade/
I have check the modal box, but it seems it cant do this
Hi,
Please check this link: https://www.portotheme.com/wordpress/porto/shortcodes/lightboxes/
You will find this Button: https://pasteboard.co/I7cpsS9.png
It is same as you want, and you can simply create it using Porto LightBox element and Contact Form element under it as showing in this screenshot: https://pasteboard.co/I7cq9dZ.png
Thanks.
can you tell me which demo(if have) can find this element, i want to check more details
Hi,
Please contact us through our support system with your site WP Admin Login details so that I’ll set the same page for you on your site.
Thanks.
Hi, I want parallax effect like this. How can i achieve in theme.
http://pixelcog.github.io/parallax.js/Thanks
Hi,
You can add the Parallax Image as for the Row or Column background as showing in the below given screenshots:
1. https://pasteboard.co/I7cntIu.png
2. https://pasteboard.co/I7cnyxN.pngAnd also could you please purchase support extension to get further support? Your 6 months of support period is expired from 22/08/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
