Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hi there

Is it possible to set the hover image for a product so that it’s not in the products image gallery when you open the product page?

Thanks!

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

after installation there is no enable registration on woocommerce settings. WooCommerce → Settings → Account and enable registration on the “My Account” page.

Hi,

Flatsome doesn’t have any control over Woocommerce options. Please contact Woocommerce Support.

Thank you so much for this theme. Really like the flatsome studio as well as the ability to adjust many design features that would have needed huge css capabilities. I managed to recreate my site https://www.soapnpetals.com.sg with very minimal effort. Many of the plugins are readily available too. Will recommend others to buy this theme!

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Seems as the theme is not working properly. I attempted a fresh WP install and it will not install any of the demo or page content.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi there, Further to my previous question as you didn’t find my comment.

Can you tell my why all my blocks are showing blurry text for paragraph? if you check my blocks on those pages from below as example.

https://www.winelab.co.nz/wine/wine-country/new-zealand/ https://www.winelab.co.nz/wine/red-wine/ https://www.winelab.co.nz/wine/ https://www.winelab.co.nz/product-tag/top-secret/ not only from them, all my blocks are showing blurry texts except this page.

I tried it from different browser and different computers, sometimes it shows clear text, but when I try make browser smaller size it suddenly change to blurry text and it goes back to clear on certain size. I found it showing blurry on my laptop but desktop was fine. so I tried to minimize browser size on my desktop. can you please check again? if you just slowly minimize browser it will certainly showing blurry texts. Please let me know. Thank you.

Thank you.

Regards,

Lee

Hi,

I’ve checked with different browsers on a retina screen but couldn’t see any blurry text on any size of those pages.

Hello, Question before sales: Is there an option to make the categories menu the same as Woomart menu in the Home page and Shop page? Also, is there an Ajax option for categories, in Shop page (Woomart) Do you offer theme customization?

Thank you Mazen

Hi, we don’t offer any kind of customization. You can use different menus on different pages with a 3rd party plugin like Conditional Menus. About the off-canvas filtering, please take a look at this demo page: https://flatsome3.uxthemes.com/product-category/posters/?style=layout-parallax-shop

Is it still not possible to change the alignment of buttons?

It is not the text, the button under the text I would like to align

That option aligns everything used in the text box. Text, button etc. There is no option to align a button separately.

Found it. Thanks

FEATURE REQUEST : It would be a nice addition to Flatsome to have a Event calendar with a custom taxonomie. :-) Thank you !

Hi,

You can submit a feature request or vote for an existing one through here.

If it gets enough hits, will be included in our developers’ to-do list.

Hello I m using WOOCOMMERCE AJAX PRODUCTS FILTER by BeRocket and there is a problem. After pagination or filterng products in the shop ‘quick view’ and ‘add to wishlist’ features dont work. Here is my website https://www.1310.com.ua/shop/

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Thanks, I already asked 2 questions there, waiting for response

Hey there! I know my support has finished, but hopefully you’d still be able to assist me with this issue. I’m trying to recreate the image slider as seen on this page https://www.werkenbijasr.nl/vacatures/accounting-expert-leven In flatsome. Do you guys think this is possible, and if so; how would I have to go about it? I don’t need to be spoonfed the answers, but I can’t find the way to do this.

I tried to create a ticket, but due to my support being over it got instantly rejected.

Hi,

Flatsome doesn’t have such a feature.

Hey UX Themes,

The last big update with the UX builder improvements has saved me a ton of time already, adding the class option to most builder elements was a great addition!

However, I commonly run into issues showing custom post types within the UX Builder. If I look at other builders, there’s often a way to easily show these. I was thinking, if you add a ‘Post Type’ selector to the “Blog Posts’ element in the UX Builder, you could easily display custom post types dynamically. They often follow the default posts template (featured image, metadata, title, excerpt).

I solved this now with a child theme and displaying the posts in the template file, bypassing the UX builder.

Hopefully you consider my request :)

Hi,

I’ve forwarded your request to our developer team. :)

Hey the “share on linkedin” cannot be translated even with POCO translate. You need to check that.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Thank you.

I’ve used this theme for over a year now and it crashed my site this morning. I can’t even install in on a fresh installation of Wordpress. As soon as I activate it, I get an HTTP 500 Error.

In the sidebar widget’s browse section the current page/link is black and when hovering it is white, I would like to change the current color to red ( #D40000) how can I do this?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Thank you.

Hello there catalog mode enabled.

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appears in source code?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Thank you.

How to disable uxbuider on woocommerce product edit page for customers?

Hi,

UX Builder Edit buttons are not displayed for customers or users. Please clear the cache and check the cache settings.

hi, i have already purchase a theme license on november for a client, but unfortunately the client not payed me and website is down for past 3 weeks, can i use for a new client?

Hi,

If you remove the purchase code from the old website and click on the Update button, you can use the same code on a new site.

I don’t know what’s up with your support team, but I submitted a ticket back in march 13th for Text resize issues.

Other than a few logins from Kenya and Malaysia into my site using the admin credentials provided, absolutely NOTHING was fixed, and I did not receive a follow-up.

I submitted ANOTHER ticket on March 21st asking what is the status of my ticket, and I have received absolutely nothing from your support team…

Ok, I have changed my email. Please send a follow-up. Thank you.

Ok, please submit a new ticket from here, so we can confirm it’s changed.

Did you get the reply for the new ticket #82773?

I’m having a few issues with the UX Editor….

1. I can view and edit the text via html within the Text Editor, however the built in WYSIWYG text editor is greyed out.

Here is a screenshot: https://i.imgur.com/BAoO1GV.png

2. When I click on the left arrow button to remove the UX Editor and view my site full site, I can only scroll down, but not up. This is very weird.

I brought this to the attention of support via ThemeForest “Email Messages” here: https://themeforest.net/user/ux-themes but no one has responded well over 24 hours.

3. The Product animations don’t work either, however animations work on everything else. Can you get this working please. Screenshot: https://i.imgur.com/L8qldkM.png

Hi,

We don’t provide support over ThemeForest user messages. Please submit a support ticket here.

Our support team will be happy to assist.

Thank you.

Done

Hi,

What have you done to ensure the best theme SEO and speed? Google is stricter than ever, and I have found that lots of good themes are super slow because of all the JS etc.

Sincerely, Mika

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