26721 comments found.
seems that there are some isues with instagram widget. Even with latest bridge version. Why do we still have http://demo.qodeinteractive.com url request ? after clicking instagram ” I accept”, we are redirected to blank page, and bridge does not connect. is there any here ?! thx.
it seems that since bridge update, I cannot anymore modify any option !
seems that wordpress cannot update the theme, and get stuck with error 400 on admin-ajax.php
plugin restaurant is broken as well, having to rollback to previous bridge version. will upgrade it when you will improve it.
Hello,
We are sorry to hear you’ve experienced trouble doing latest theme update. Just note that right procedure for doing update of Bridge is to: – first update our theme, here are instructions http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/ – then to install/activate our new Bridge Core plugin and after you could update other of our plugins. You’ll see message about this plugin in your dashboard and just follow it in order to install it https://www.screencast.com/t/n8dhuezqWe0 Also, make sure to have parent theme activated while doing this update. Then if you have child theme and made some modification in functions.php code of your child theme, just check if you are using any method with “qode” prefix and replace it with “bridge_qode” After this, you are able to activate child theme, too. Everything should be working well. Please, let us know how it goes.
Best regards, Qode
yes I did all those steps, but this did not work as expected. will retry later on a dev enrironment to do not break everything again
Ok. We hope everything will be ok.
Hi, I updatet my website last night after some support from the tickets you guys help me with. But right now i found a big issue. My webshop doesn’t show information about the products anymore. www.lomed.nl Can you please help me?
Hello,
Please, open a ticket at https://qode.ticksy.com/ and include your website URL with wp-admin access and our agent will investigate. Thanks
Qode
hi guys! nice theme but i have a question, can i resize the login box so it will fit into the screen? mine looks shopped http://prntscr.com/n763m5
Hello,
Yes, it could be done. Feel free to reach our support team at https://qode.ticksy.com and they will gladly assist you with this part.
Best, Qode
hello, i have 3 different business with different domain names, can i install bridge theme with the same regular license on the 3 domains?
Hi,
Thank you for taking interest in our Bridge theme. By regular licence terms you are able to use one theme for one domain. More about it could be found here https://themeforest.net/licenses/terms/regular
Qode
Hi, I would like to change the text (No products were found matching your selection) in the woocommerce no-products-found.php but I cannot find it in the theme.
Hello,
Please, for any question like this one, open a ticket at https://qode.ticksy.com and include your website URL With wp-admin access and our agent will gladly investigate and assist you there.
best, Qode
With every update to the Core our site is gets slower and slower. Even using Key CDN, correctly configured our load times are creeping up to 15 seconds. Switching to the WP2019 fee reduces the load time by 10 seconds!! It has been recommended that we must resolvie the large times being added by the dynamic callbacks (e.g. https://uniexpress.co.uk/wp-content/themes/bridge/css/style_dynamic_callback.php?ver=3d4b11817bb2cf6b2ca1c76fdc6eda13 and https://uniexpress-67af.kxcdn.com/wp-content/plugins/js_composer/assets/css/js_composer.min.css?ver=5.7
We have no idea how to do this but are we aware of another 6 sites with this same issue. What are these callbacks and why are they adding such a long load time?
Hello,
This callback script are called when assets folder is not writable. So, please, try just to set permission to 755 value on the whole folder wp-content/themes/bridge/css. Then go to Qode Options and randomly hit “save” button in order to generate new static scripts. Please, let us know how it goes. Thanks
Qode
That folder is already 755 and always has been! I checked a couple of other sites showing the same issue and those two are 755. What other cuase of this could there be? I am sure that I am not the only user with Bridge load times averaging over 10 seconds even though they are on high end server environments
Hi,
Please, note that these php files are taking more time for loading, but those files should not we loaded if folder for css is writable https://www.screencast.com/t/aNfbDKgvDpYg If you need further help, open a ticket https://qode.ticksy.com/ and include your website URL with FTP access so our agent could investigate and assist you there.Qode
Im getting a blank home page since the update and I have done all the above things, it appears that the issue is only with the home page, and I even reinstalled the core theme and disabled all third party plugins, when Im logged in I can see the home page when I am logged out its just a blank page, but I do not have a caching plugin.. HELP!!!
Looks like I may have found the issue, ill let you know if it persists! And YOU GUYS ROCK by the way!
Thank you for this update and kind words. If you need further help, our support team is on your service at https://qode.ticksy.com/ Just open a ticket and include your website URL with wp-admin access and our agent will assist you there.
Best, Qode
Hi, bridge on site is broken, I have updated theme but portfolio doesn’t show, posts doesn’t show and company logo too. I’m desperate. Can you help me?
Hello,
Just note that right procedure for doing update of Bridge is to: – first update our theme, here are instructions http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/ – then to install/activate our new Bridge Core plugin and after you could update other of our plugins. Also, make sure to have parent theme activated while doing this update. Then if you have child theme and made some modification in functions.php code of your child theme, just check if you are using any method with “qode” prefix and replace it with “bridge_qode” After this, you are able to activate child theme, too. Everything should be working well. Please, let us know how it goes.
Best regards, Qode
Hi, I wish that the year of the articles of the page blog do not display Thank you for your help
I forgot to mention that I was able to remove the year in the display of the article, but I do not know how to make the year not appear in the Masonry blog’s display Many thanks
Hello,
Please, send us here your page link where you have masonry blog. Thanks
Qode
Hi, I changed my presentation by choosing the display with the date in the image Thank you
But I still have the year in the widget for my right column which I put [latest_post type = “image_in_box” number_of_colums = “2” number_of_rows = “1” order_by = ”” order = “DESC” title_tag = “h5” display_category = “0” display_time = “1” display_comments = “0” display_like = “0 “display_share =” 0 “number_of_posts =” 5 “text_length =” 0 “] How to delete it Many thanks
Qode
OK, many thanks But, I will have to change it with each update. How to specify it in the child theme? Best regards
You are welcome. Since it is part of our Bridge Core template you cannot easily override it in child theme. It will require major custom coding.
Qode
Ah! It’s boring Thank you Have a nice day
You are welcome. Have a nice day, too!
the core plugin is knocking out our blog pages and single posts. has there been a template change and do we need to add any blog related pages to our child theme templates folder?
Hi,
Please, send us here your website URL so we could check this closer. Thanks
Qode
actually it was the templates folder. we had made some changes to some php files and it seems that your recent update has refactored code. Updating the new bridge templates into the child theme and amending to the code we had changed resolved the issue.
So glad to hear this. Thank you for the update!
Hello, when I activate bridge on Wampserver, I have this message: “this site is inaccessible, the connection has been reset” Can you explain to me, I did not have this problem before this week?
Hi,
Please, check this article that should be helpful for solving this https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/Best, Qode
Hello, this is’nt a database problem, it works with another premium theme .. I use Bridge for almost all my projects and I never had this problem. Thx for your help
Based on this explanation, this is solution we could bring up to you. We could also suggest to contact your hosting provider to check this. If you need further help, our support team is on your service at https://qode.ticksy.com/ Just open a ticket and include your wp-admin and ftp access and our agent will gladly investigate and assist you.
Best, Qode
Hi, I have this problem only with wampserver http://www.wampserver.com/en/
Not on line
Thx 
Hi,
We really don’t have any other solution in that case. We could investigate only if there is online installation.
Best, Qode
Hi! I would like to make screen size 769px-991px to look like screen size 991px-999px. basically to make to have it go directly from phone mode (max-width:769) to tablet layout (min-width:992px). In the settings there are only 4 screen modes so I can’t figure out how to control this one. Is there a way to do it with costume CSS? thank you!
Hi,
We need to ask you to open a ticket at https://qode.ticksy.com/ for any question like this one. Just include your website URL with wp-admin access and our agent will assist you with anything that could be done within our theme and theme options.
Best, Qode
thank you for the replay. I missed the support time and will need to buy a new license in order to open a ticket. can you please tall me if it is possible to make this minor adjustment, so I don’t end up paying for a second license just to find out it is not possible. Thank you. Best regards
Hello,
You are able to make adjustments for each media query and to modify css on desired way. For something concrete, we need to ask you to send us your page link so we could check what should be changed, and some screenshot of wanted layout. And we will provide you with right info. Thanks
Best regards, Qode
I have clearly mentioned in the support ticket all my issues and queries. Agent is not reading the entire set of queries. Please ask the agent to reply to each and every pointers.
There is issue with the sub menu which is long and it gets locked.
Please reply to ticket: #1958628
Hi,
Your ticket is assigned to our agent who will get back to you asap.
Best, Qode
Hello, I’m using your theme but since your last update I don’t have shortcode-elements folder anymoir (dir : \bridge\includes\shortcodes\shortcode-elements) I need to modify slider.php inside… Where is the folder ? Thanks
Hi,
Yes, shortcodes are now moved in Bridge Core plugin. Here is path to slider file wp-content\plugins\bridge-core\modules\shortcodes\shortcode-elements\_slider\slider.php
Best, Qode
Thanks so much for your reply !
You are welcome!
hello, i am using your theme and my sites are hosted to wp engine, recently wp engine updated their php version to 7.2 after the update site is not visible. although i have updated the theme with new version.
do you have any pls for compatible with PHP Version 7.2 ?
my site is down and i was contacted with you support section. its going 2 weeks but still no update here is my ticket no. 1945306
Hello,
We informed our agent about your ticket and it has been answered. Please, check whole response on ticksy.
Best, Qode
hello, Thanks for your reply, i am sorry to say that nothing checked on my website. coz. i was switch to wordpress default theme and still seeing that. Pls tell your agent to check again.
Hi,
We rechecked and it looks like ticket has been answered again. Please, continue conversation with our agent on ticksy.
Qode
Sorry for question, plugin wasnt updated… Thanks
Glad to hear this has been resolved. Thank you for the update.
Can this theme demo be used for e-commerce (woo commerce)?
Thanks
Hello,
Yes, any demo website could be made with online shop using WooCommerce.
Best regards, Qode
Hi. I don’t use theme. I can’t do install plugins and i see errors. Errors: The Licensing style file is missing. documentation The style file is missing. Licensing style file is missing. xml export The style file is missing. I want to your helps. Have a nice day. Contact me: neslihan@creartwork.com
Hi,
Please, open a ticket at https://qode.ticksy.com and include your website URL with wp-admin access and our agent will gladly investigate and help you there to setup your website within our theme.
Best regards, Qode
Hello!
Is there a chance to introduce the possibility of choosing a dropdown cart icon from the linea icons palette? (now there are default, elegant icon and fontawesome).
If you do not expect such a correction in the upcoming updates, will you give me some hint on how to do it with CSS?
Thanks!!!
Hello,
It could be done with some custom coding. You could reach our support team at https://qode.ticksy.com and our agent will try to assist you with this part.
Best regards, Qode
URGENT! Since your latest update, the menu´s don´t work any longer in Chrome: every menu item just loads a white screen.
Hello,
Please, try to go to Qode Options > General and for Page transitions set No animation and save. If the issue persist, send us here your website link.
Best, Qode
