445 comments found.
hi i need social login in my website in the login page. I need the login page to have normal login and social login. Facebook and Gmail (not Google+)
Hello,
Thanks for your comment and so sorry for the late reply.
About the social login, our theme supports this plugin and you can try it in your site: https://wordpress.org/plugins/accesspress-social-login-lite/If there is any difficulty, please create a ticket and send us your site’s info and issue at the Ticket System: https://support.wpthemego.com/
After checking, it will be easier for our technical supporter to follow and help you.
Thanks,
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Hello there,
Is it compatible for all currency and languages ? Thanks
And also, is it compatible with all payment gateway ? I mean, i want to add some local payment gateway if it’s possible. Thanks
Hello,
Thank you so much for your comment and so sorry for our late reply.
1. This theme is compatible for all currency and language.
2. About the payment gateway, you can use any the ones integrated in the WooCommerce payment gateway.
If there is any difficulty, you can create a ticket at our Support System then our team will help you better.
Thanks,
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im have license of this product but only download the 1.6.7 version why in dont donwload the last version? 1.6.8
Hello,
When purchasing the theme on Themeforest, you can download the update version for life-time.
Firstly please login with your account then go to https://themeforest.net/downloads, motivate to TopDeal theme then download it.
Thanks,
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yes this do and only have the version 1.6.7 themeforest-20308469-topdeal-responsive-woocommerce-wordpress-theme.zip when descompress in the folder code have sw_topdeal_theme_v1.6.7.zip
Hi again,
We’ve just re-updated the theme file. There will be notification email from the Themeforest. After that you can download the latest version of TopDeal theme there.
Also, your support license for TopDeal theme expired now then it should be renewed to not interrupt the support in your site.
Thanks,
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yes men i have the new version thank for all
You’re welcome 
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I would like to the “sw ajax woocommerce search plug-in” to search for not only products but also brands. Please send me the code to include in the php file or do you have any suggestions ?
Hello,
Thank you so much for your comment.
Currently, this plugin only supports the product search. It has not supported the brand search.
Thanks,
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I think it is very easy. just give me the php code to recall brands and if it needs jquery or something give me the code and i will put it where it belongs if that’s possible. Thanks.
Hello,
This is not an easy issue. Brand is the same as product category and it could not be in the search result like product. Thus, this feature is not supported.
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do you know any other way to have the brand to be searchable ?
Hello,
Currently the search plugin does not support this feature.
However, if you really need it in your site, you can request customwork by creating a ticket and send us your site’s info and issue at the Ticket System: https://support.wpthemego.com/?p=open. After checking, it will be easier for our technical supporter to follow and help you.
Thanks & Best Regards,
I have opened a ticket for more than 3 weeks and had no reply our help. I am having problem with the look of the site, site doesn’t look like demo site after importing demo content. demo content does’t show.
Hi Edidi,
Thank you so much for choosing our TopDeal theme and so sorry for our delay.
I checked at our Ticket Support and see that you created ticket #00216 yesterday. Our supporter will follow and help you today.
Thanks,
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Buy the theme and this one with many flaws first of all the doun pluning does not come and install and is not compatible with your theme is a scam this!
Hello,
I’m so sorry for any inconvenience and Thank you so much for choosing our theme and contacting us.
I checked and see that you have create a ticket with some question in the Support System. Please tell us if there is any difficulty during using the theme. Our supporter will continue to help you there.
Thanks,
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I already solved the problem thanks
Thanks so much for your comment. I’m so glad to hear that.
If there is any difficulty, please contact us then our team will help you. Thanks,
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Hi Support, may i know when you’ll be release your next update, because currently your version is outdated according to woocommerce. its been awhile your theme doesn’t have update. Thanks.
Hello,
Thank you so much for your comment.
Currently, our developer has been checking our theme with the latest version of WooCommerce to make sure that it works well in our theme.
We will update our theme in release it soon then you can update in your site.
Thanks,
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I bought the theme and it’s wrong I get this error in the slider on my phone
Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include. This includes make eliminates the revolution slider libraries, and make it not work. To fix it you can: 1. In the Slider ????????
Hello,
Thank you so much for your message.
For this one, you can create a ticket and send us your site’s info and issue at the Support System: https://support.wpthemego.com/
After checking, it will be easier for our technical supporter to follow and help you.
Thanks,
hello I am having several problems with the software please give me an email to send an email thanks
Hi there,
You can send us an email via contact@wpthemego.com.
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Hello, why is it when you update the flag in widgets it breaks the menu. All i did was trying to change the source for one of the image flag for Arabic to french and didn’t change any existing code in the widget for the flag and the display of the header distorts. Kindly advise please. Since bought, I haven’t used any support so your kind reply would be grateful.
Hello,
Thank you so much for your comment and so sorry for the issue in your site.
If your site is a multi-lingual website, you need to build 01 menus for each language. In this case, I think that you should check to see if there are menus for the French language or not.
Thanks,
Hello, thanks for the response. However, in this case it isn’t because of multilingual or anything to do with language. I’ve just realised it’s not only changes in the flag, but also as soon as I update anything on the widget, it breaks the header content. For example, i only changed the text “Free Call us 012345” to “Call us 012345” and the content distorts and no longer displayed on the same location. Didn’t change any code. Kindly advise. Thanks in advance.
Hello,
Thanks for your comment.
You can create a ticket and send us your site’s info and issue at the Ticket System: https://support.wpthemego.com/
After checking, it will be easier for our technical supporter to follow and help you.
Also, I notice that your support time for this theme expired from 05/06/2018. Thus please renew it to not interrupt the support.
Thanks,
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aonde eu faço a ediçao do rodape do top deal
Hello,
Thank you so much for your interest in our theme.
Could you tell me clearly in English. I’m so sorry that I haven’t got your idea.
Thanks,
Yes, it is true that we have trouble please complete my website, so it can work, why do you just keep asking, there is no action we have made the ticket as follows, and we have already paid the transaction fee for the installation and performance of the store Thanks for your order on Envato Studio: 1222695
The TopDeal theme that previously did not work properly, even the product is uneven or not parallel, large, width and length are different, and the title of the title makes it long and not parallel, why it is not neat, parallel and directly proportional.
The previous theme caused the Site not to be accepted by Facebook, probably because it works very slowly and the previous theme did not support the Paypal payment system.
We intend to replace Themes and updates for better themes, and bad things can be resolved, but the theme we can’t help because it’s too big, please help to do this problem.
We hope that by using the same theme so that the settings and products don’t change, so it’s just a matter of repairs.
We have made a Transaction with the order number 103047225 TopDeal – Multi Vendor Marketplace WordPress Theme (Mobile Layouts Ready) but the theme cannot be updated, can we help to do it, before we used the TopDeal theme and now want to update using that theme.
The theme is not working, why the seller of the Thema does not respond and why the worker does not work, everything is not in response, even though it has already been paid.
Yes, it is true that we have trouble please complete my website, so it can work, why do you just keep asking, there is no action we have made the ticket as follows, and we have already paid the transaction fee for the installation and performance of the store Thanks for your order on Envato Studio: 1222695
Hello,
Thanks for your detail comment above and so sorry for any inconvenience from us. However, I also need to make some point clear as below:
1. The order on Envato Studio: 1222695 for the installation and performance is provided by the Envato team. Then you need to contact them for this one: https://studio.envato.com/
2. We are the author of this theme, and when you purchase TopDeal, we will give you 6 months of support following the support policy.
https://themeforest.net/page/item_support_policy
3. Though the support policy tells that the installation is not included in the support, our team can help you to install your site with demo data to be like our demo for FREE.
4. Currently, our team is supporting you in the ticket at our Official Support system at http://support.ytcvn.com/index.php and please give us feedback there then it will be easier for us to follow and help you.
Thanks,
We have contacted everything, but from the Magentech Theme Provider there is no action to improve and we have provided complete information, Answer 1 x a day, until there is no action, just discuss it, they say “will do” but there is no lie any action, just chat.
and we have already paid for the Themes and installation costs, also I have contacted themeforest, he said to Evanto, we are in fact the transaction in themeforest, and we also contacted Evanto, and provided complete information, but No Work was done.
Regarding the theme not functioning, and work not being done, we request a refund for the transaction
Hello,
I wonder if you have checked the ticket and your site or not? Our supporter has helped you with some point, asked for more information but we have not received any response from you.
Here is the screenshot of the ticket: http://prntscr.com/n9fv4d
Please give response about the issue in the ticket then we can help you better.
Thanks,
as we convey, that the theme needs to be installed http://prntscr.com/n9g3vb
Hello,
Thank you so much for your comment.
As I see in the screenshot, there must be an issue with the WPBakery Page Builder in your site. Maybe you have not installed or activated it.
Which homepage do you want to import into your site?
I know that you want to remain your current product data and settings in your site. Thus, we will help you to import the demo of that homepage. After that, you can configure with your data in your site.
Thanks,
We have contacted everything, but from the Magentech Theme Provider there is no action to improve and we have provided complete information, Answer 1 x a day, until there is no action, just discuss it, they say “will do” but there is no lie any action, just chat.
and we have already paid for the Themes and installation costs, also I have contacted themeforest, he said to Evanto, we are in fact the transaction in themeforest, and we also contacted Evanto, and provided complete information, but No Work was done.
Regarding the theme not functioning, and work not being done, we request a refund for the transaction
Hello,
1. Firstly, we are supporting you as the author of TopDeal theme. And there is nothing related between us and the Envato Studio. We get nothing from them, then I hope that you won’t mention this point to us anymore.
2. We supports lots of customers everyday and we support you in our business day following the Support Policy.
You can provide us enough information and clearly question in the ticket then we can get what you want help you faster.
3. As discussing in the email, we will concentrate to help you now.I think that we should focus on the ticket to solve the issue faster.
Thanks,
Yes, please do it, installation and customization so that it looks attractive, thanks
Thanks so much for your co-operation
NO WORK IS DONE, WHY LYES
Hello,
Thank you for your waiting and co-operation.
As we discussed before, we helped you to import the demo data into your site. After that, you need to configure to change the demo data into your data.
For the other request, I’m so sorry that it is not included in the Support Policy then you need to do it yourself.
Thanks,
Hello, would you please tell me some information about add map to this theme. thanks
Hello,
Thank you so much for your comment.
I notice that there is no PURCHASED badge near your username.
If you purchased this theme, please create a ticket and send us your site’s info and issue in the WordPress Platform area at the Official Support System: http://support.ytcvn.com/
After that, it will be easier for our technical supporter to check and help you.
Thanks,
Thanks for your respond, this is pre purchase question. if i know about MAP ability, i will make a decision about buying.
Hello,
Thanks for your response and kind comment.
For the map, do you mean the one in the Contact page?
For this one, we build it with Google Map element with WPBakery Page Builder. You can refer to the screenshot in the backend and steps to do it here: http://prntscr.com/n8z5nh
Please tell me if there is any thing confused about TopDeal theme.
Thanks,
The TopDeal theme that previously did not work properly, even the product is uneven or not parallel, large, width and length are different, and the title of the title makes it long and not parallel, why it is not neat, parallel and directly proportional.
The previous theme caused the Site not to be accepted by Facebook, probably because it works very slowly and the previous theme did not support the Paypal payment system.
We intend to replace Themes and updates for better themes, and bad things can be resolved, but the theme we can’t help because it’s too big, please help to do this problem.
We hope that by using the same theme so that the settings and products don’t change, so it’s just a matter of repairs.
We have made a Transaction with the order number 103047225 TopDeal – Multi Vendor Marketplace WordPress Theme (Mobile Layouts Ready) but the theme cannot be updated, can we help to do it, before we used the TopDeal theme and now want to update using that theme.
Hi Aan Suhendar,
Thank you so much for waiting for us and so sorry for our delay. Our team has just been back to work after the weekends then we continue to help you today.
I checked in the Official Support and see that you created Ticket #CW847598. Our supporter will continue to help you there.
Thank you,
Yes, it is true that we have trouble please complete my website, so it can work, why do you just keep asking, there is no action we have made the ticket as follows, and we have already paid the transaction fee for the installation and performance of the store Thanks for your order on Envato Studio: 1222695
Hello,
As your information about the order, it’s of the Envato Studio.
We’re the author of this theme and we are supporting you to install TopDeal theme for free in the ticket. If you want to get support from the order on Envato Studio, you need to contact them.
Thanks,
All of us have contacted, but from the Magentech Theme Provider there is no action to improve and we have provided complete information, Answer 1 x a day, until there is no action, just discuss it, they say “will do” but there is no lie any action, just chat.
and we have already paid for the Themes and installation fees, also I have contacted themeforest he said to Evanto, we are in fact the transaction in themeforest, and we have also contacted Evanto, and provided complete information, but No Work was done
Hello,
I wonder if you have checked the ticket and your site or not? Our supporter has helped you with some point, asked for more information but we have not received any response from you.
Here is the screenshot of the ticket: http://prntscr.com/n9fv4d
Please give response about the issue in the ticket then we can help you better.
Thanks,
Why are you lying, that’s the theme that the demo was installed on, we already bought the theme, but it’s still a demo and it doesn’t work
Hello,
Thank you for your waiting and co-operation.
As we discussed before, we helped you to import the demo data into your site. After that, you need to configure to change the demo data into your data.
For the other request, I’m so sorry that it is not included in the Support Policy then you need to do it yourself.
Thanks,
Hi Author,
I have just purchased the plugin but as my domain is being transferred to some other host and due to some error ,I can only upload the theme after 22nd April.So I am just confirming that if nothing will happen to the purchased code till that time I if I do not use it.
Hello,
Thank you so much for choosing TopDeal theme and your question.
I confirm that you can still use the purchase code when uploading the theme after this time. The purchase code is yours and please keep it confidentially.
If there is any other question about the theme, feel free to contact us then our support team will help you.
Thanks,
how do i change my browser tagline, it is still topdeal…..the header is not coming up in the childtheme
Hello,
Thank you so much for your comment.
For this one, you can refer to the steps here: http://forum.wpthemego.com/community/general-questions/how-to-change-the-page-title-of-the-theme/You can also see FAQs on the Docs & FAQs and our Forum for the tutorial too.
Thanks,
Thanks, Done and God bless you
Hello,
Thank you so much for your response. I’m glad that it’s okay now.
If there is any another question, you can create a ticket and send us your site’s info and issue in the WordPress Platform area at the Official Support System: http://support.ytcvn.com/
After that, our technical supporter will check and help you.
By the way, if you’re happy with our theme, and support, I’m so glad if you can give us a 5 star vote for this theme. This will encourage our team so much!
Thanks,
hi author,
this is a pre sales question.Can this template be parsed for importing price and other things via plugins like affiliate egg?
Regards Anand
Hi Andy,
Thank you so much for your interest in our TopDeal theme.
I checked our theme with this plugin and see that it can work well there. For the frontstore with Layout Slider or Price Tracker, we may need some CSS to make the layout to be better.
Thanks,
Hi,
We’re looking for a multivendor theme that will allow vendors to easily register from the frontend, post & manage their own daily deal offers, has a countdown clock on the deals posted (like Groupon), emails the purchaser a voucher w/QR Code to present and redeem at the vendor/store location and can be used on Smartphones.
Can you tell us if your theme will do all of these…? If so, can you point us to more information on these features that you offer?
Hi Rad4u2,
Thank you so much for your interest in TopDeal and your question.
For your question, this TopDeal supports multi-vendor and it allows vendors to register and register from the frontend, post & manage their own daily deal offers.
About the countdown clock on the deals and email features, you may need to install more add-ons for the multi-vendor plugin.
Currently TopDeal support Dokan, WC Vendors and WC MarketPlace. You can use one of them and their add-ons to add more features for multi-vendor into your site.
Thanks,
hello can i get demo for seller password
Hello,
Thank you so much for your interest in our TopDeal theme.
You can access the seller dashboard by using this account:
http://demo.wpthemego.com/themes/sw_topdeal/User: dokandemo
Password: SWTopDealDemo@123
Thank you,
Why doesn’t this theme run smoothly while browsing using an Iphone? – Does it by any means that Safari itself doesn’t support this particular theme?
Hello,
Our theme is mobile layout ready and also responsive. It supports Safari on mobile device.
If there is any issue, you can create a ticket at our Official Support http://support.ytcvn.com/ and provide us some screenshot. After checking, if there is any problem, we will update in our theme.
Thanks,
Really appreciate it if your team can reply my ticket (#MT941907). Your team didn’t reply anything to me since 15th Nov 2018 and its been 3 months, really hope you can reply my ticket. thanks.
Hello,
Thank you so much for your comment and patience.
I noticed our supporter to check your ticket. Also, please renew your support license to get better support from us.
Thanks,
really wanted to renew my support licence, but the question that i asked is way before my licence expired, hope you can consider it first. thanks
Hello,
About the previous ticket, I noticed our supporter to check and help you in the ticket. You can follow it.
Thanks,
Hi Support,
I’ve already renewed my support license and still waiting for your team to respond, please check back with your supporter. Please help me on this. It’s been 3 months since your team last reply.
Thanks.
hello???
Hello,
I have just asked our supporter check your ticket. After finish, she will reply to you there.
Best regards
Please look into this ticket (#MT941907), I’m waiting for your response
Hello,
Thank you so much for your message and so sorry for this inconvenience. I asked our supporter to check and follow to help you in the ticket.
Thanks,
Hi Support, Please look into my ticket. Thank you.
Hello,
I’m so sorry for this inconvenience. I’ve told our supporter to check and help you in the ticket.
Thank you,
I really wanted to avoid making comments here. But truth to be told, i really hope that your support team can improve their standards of services. I truly have no idea whatever sort of issue you are having with your own support team. Don’t they notice the notifications from time to time? Question is – Why only after i make comments over here, then ONLY will you return my respond?
Hello?
Hello,
So sorry for missing your comment. I checked back with our supporter and see that they forward your ticket #MT941907 to our developer and he has been fixing the issue for you now.
So sorry for this inconvenience.
Thanks,
Hope to be receiving your kind responds as soon as you can
Hello,
We fixed the issue for you yesterday. Please clear all cache and check your site again. Also, we checked on our site and don’t see this plug. Please make sure that you don’t remove any code in your site.
Thanks,
Hi Support,
I’ve got 2 errors, but only one got fixed could you do some double checking on my ticket.
Thank you.
Hope you don’t miss my yesterday’s comment
Hello,
Our developer checked in your site and don’t see the code line as you mentioned in the ticket.
Thanks,
hi is your theme support multi vendor so each vendor have his own dashboard and sales and review
Hello,
Thank you very much for contacting us
Now, our theme is compatible with some multi-vendor plugins inlcude: Dokan, WC Vendor and WC Marketplace. And with each plugin, they provide for the vendor : Dashboard page, sales and review. We also have demo for each plugin on our theme. You can enjoy by create a vendor account via this link: http://demo.wpthemego.com/themes/sw_topdeal/
If you have any other question for our theme, please let us know. We will check and support you.
Best regards
