3118 comments found.
Hi, any idea if supports Polylang well?
Hey,
Some of our users do use Polylang but we only provide support for WPML which is our preferred and tested plugin.
Cheers.
Hi, do you provide a certain extend of customization service?
Hey,
Besides the theme features, we can help with small CSS edits under our support but anything beyond that would need advanced customization should be referred to a developer. We highly recommend WPKraken and Codeable.
Cheers.
How to disable sidebar from single post page?
Hey,
When adding/editing a post, there’s an option to choose the layout of your choice. Alternatively, you can choose to disable sidebar globally from Theme Settings but enable it for categories and homepage (or as needed). As support is provided via our support site, for further support, please create a topic at our Support Forums and our support team will assist you.
Cheers.
do you make a update for php 7.3? the new php version destroy the header 
Hey,
It’s already compatible with PHP 7.3. Most likely one of the plugins has an issue with the PHP upgrade. Try to temporarily disable all plugins except Sphere and Bunyad plugins. Further, please create a topic at our Support Forums and our tech team will assist you.
Cheers.
the disable have not results. i have this text in the header. : Warning: “continue” targeting switch is equivalent to “break”. Did you mean to use “continue 2”? in /home/.sites/150/site3646105/web/wp-content/plugins/revslider/includes/operations.class.php on line 2758 Warning: “continue” targeting switch is equivalent to “break”. Did you mean to use “continue 2”? in /home/.sites/150/site3646105/web/wp-content/plugins/revslider/includes/operations.class.php on line 2762 Warning: “continue” targeting switch is equivalent to “break”. Did you mean to use “continue 2”? in /home/.sites/150/site3646105/web/wp-content/plugins/revslider/includes/output.class.php on line 3689
Those errors are from Revolution Slider plugin. If you don’t use that plugin (it’s not required by SmartMag), you should disable it. For further support, please create a topic at our Support Forums – our tech team is only available at the support forums.
Thanks.
Hello! I’m working in a new project where my client needs some functionality to show blog posts in homepage. I wonder if your product can handle post grids with the possibility to show full post content in light box or in collapsible way, loading full content without leaving the homepage. Here`s an example of the actual client’s site with the functionality he wants to maintain: https://cl.ly/d972deb4060a Thanks!
Hey,
Sorry this isn’t a feature of the theme and it will be a bit hard to find a theme that can do such a thing natively. This probably requires a custom job. Thanks for your interest.
Cheers.
Thanks anyway!
Hello the Page Builder stopped working after update in Wordpress, any ideas?
Thanks!
Hey,
If you recently upgraded from WordPress 4.9 to 5+, please check this FAQ (login to your forum account to view). For further support, please create a topic at our Support Forums.
Cheers.
Can i add a page in featured slider?
Hey,
There isn’t a feature for this default but you can use a post, and map the post to a page using 301 Redirection plugin. For further support, please create a topic at our Support Forums.
Cheers.
thank you
does this theme support arabic RTL? any demo available?
Hey,
Yes we do have RTL support and several Arabic websites using the theme. Unfortunately we don’t have any RTL demo available right now.
Cheers.
I know this theme (and pagebuilder) is not compatible with 5.0 Wordpress yet. But is it possible to have a normal blogroll homepage with this theme using gutenberg? There are some features I have used thats not capable with the classic editor. And when will this be fully capatable with 5.0?
Hey,
It’s compatible with WordPress v5+ but doesn’t include the special styles for Gutenberg editor. You can use Gutenberg on posts if you wish to. Classic Editor requirement is only for building the homepage with pagebuilder. For further support, please create a topic at our Support Forums.
Cheers.
Hello author team i like your theme it is very responsive and my clients love it but my problem is in the mobile layout(mobile view) the menus background color are white…..... on the computer screen the menu’s background color are black but in the mobile view (smartphones) the menu’s background color is white .. how to solve that? i want background color on the menus on the mobileview like computer screens.. thanks in advance
Hey,
There might be a configuration issue here. For further support, please create a topic at our Support Forums and our tech team will help you get it sorted.
Cheers.
How do you add a child theme header override?
Hey,
This would depend on what kind of a header override you’re looking to make. Generally, any template file can be overridden by copying it in similar path in the child folder. For further support, please create a topic at our Support Forums and our devs will guide you.
Cheers.
which php version is supported by your theme?
Hey,
Minimum PHP 5.2.6+ is supported (same as WordPress core) but we would highly recommend using PHP 7+ due to performance and security gains.
Cheers.
@devTeam
Are your Bunyard plugins actually SiteOrigin Panel and shortcodes Plugins? If so SmartMag seems to have outdated versions. Please, can you update SmartMag ASAP to include the latest versions? I’m fairly sure these old versions are what is causing my site problems.
SmartMag has not been updated since 27 May, 2018. This is pretty poor, given that the third-party plugins you include are way out of date. Please update!!!
Regards
Hey,
The included third party plugins are fully up-to-date as they’re synced with the WP repository. We don’t use SiteOrigin Panel – Bunyad Pagebuilder shares some codebase with that plugin (called a “fork) but both plugins went in different direction. The latest version of Bunyad Pagebuilder and Bunyad Shortcodes are already included. If you’re experiencing any issues and for further support, please create a topic at our Support Forums.
Thanks.
Hello, I can’t find “GUI Shortcode Generator” on my theme. I want to create responsive table, please guide.
Hey,
If you’re using Gutenberg, it’s only available in the “Classic” block. And if you’re using the Classic Editor plugin, it should be available normally in the editor. For further support, please create a topic at our Support Forums.
Cheers.
How do I increase the font size of the Page titles to the same size as the titles in the Posts?
Hey,
For support queries, please register create a topic at our Support Forums and our tech team will help you with necessary adjustment you require on the pages.
Cheers.
Trend article add-on should be improved. I had to use third-party plug-ins for it. I have to use third-party plugins on topics such as food, travel, and art. And also the review should be improved. I’m not making any negative comments. Theme is great! I want it to be better. 
Hey,
Thank you for the feedback. We would appreciate it if you can also post some more details about the plugin you ended up choosing and which features were critical, in this topic (login using your support account to post) – our devs may need some follow up info.
Cheers.
Okay, I wrote.
Will the new update be fixed menu in the header? to make it convenient for customers to browse the site and the menu remains always in sight.
Hey,
You can try this solution (requires login) from our support site. We’ll add an option for it in the future. For further support, please create a topic at our Support Forums.
Cheers.
Hi, Does anyone know how to download version 3.2.0? I renewed my support license but the documentation on the downloaded version says “version 3.1.0” Please help, I get scarce replies from the support forum Thanks
Well, I am not getting an answer on the forum for support so…
How do I turn off the image effects as you scroll down a page. It looks really bad on mobile and tablets – irritating to the user.
I turned off fade in on scroll in settings, then cleared all caches, and browser cache and it is still doing it.
Running latest version of the theme.
Need to resolve this asap
Hey,
We checked our support forums and our tech team has been replying your topic every few hours. Please try the suggestions in the last reply and if that doesn’t fix it, share your site info in a private reply (in the same topic), so our tech team can help you debug it.
Cheers.
Hello, Its been a few months already that I can not customize the homepage. Elementor and the editor seem to be locked. Can you tell me how to unlock to make it functional normally?
Hey,
If you upgraded an existing site to WordPress v5+, then you will have to follow this guide (login to view). For further support, please create a topic at our Support Forums.
Cheers.
